Old Airport Express not supported

I own 2 Airport Express devices.  Both are ganged together in one chain.  The newer one is near my cable modem and the older one is at the far end of my house, placed there in order to strengthen the signal. 
This worked well for several months; however, the older Express is no longer recognized.  I get the following error message: 
"This version of AirPort Utility doesn't support this base station. Use AirPort Utility 5.6 to configure or manage this base station. AirPort Utility 5.6 is available at AirPort Service and Support."
Why do I need Airport Utility 5.6 when I already have 6.0 on my iMac?
I appreciate any suggestions to solve this problem.

Why do I need Airport Utility 5.6 when I already have 6.0 on my iMac?
You gave us the answer already in your post.  
"This version of AirPort Utility (6.0) doesn't support this base station (the older Express)"
You can use AirPort Utility 5.6 to manage all of your devices. It is much more functional than 6.0.
AirPort Utility 5.6 for Mac OS X Lion
Suggest that you keep both 5.6 and 6.0 on your Mac since you will not be able to delete 6.0.

Similar Messages

  • Old airport express not supported by Airport Utility

    I have two first generation airport express units connected to a lat 2010 airport extreme. The units are not allowing for sustained airplay support or iTunes sharing. It is very inconsistent. Since my Mavericks update I cannot support those units run updates, diagnostics or even reset. What do I do?

    Please check the model number on the side of each AirPort Express.
    A 1st Gen AirPort Express is model number A1264, which is fully supported by Mavericks.
    If you see model number A1084 or A1088, these are much older versions of the AirPort Express that were sold long before Apple began to use the Generation naming for AirPorts with the 802.11"n" wireless products in 2007.
    You will need to have a Mac running Leopard or Snow Leopard, or a PC....or borrow one for 5-10 minutes.....if you need to administer these older versions of the Express.

  • Old airport express not recognized by airport utility

    Mine is a two part problem.  I was having issues with my old Airport Extreme Base Station.  I was dramatically losing data transfer speeds just 20-30 feet from its location.  I also noticed that signal strength no longer made it upstairs to the master bedroom.  I thought that after 6 years, it finally died on me. I purchased a brand new Netgear dual band 5G router and performance improved but I still am having difficulty with the non-5G band upstairs.  (I understand that 5G doesn't travel as far but is faster.  I thought it would be better to use my other network for devices upstairs.)  I still have the Airport Extreme and believe it or not, a really old Airport Express.  I've tried to use both to extend the range of my non-5G network and have failed miserably at both.  The Airport Extreme keeps giving me problems during set up to extend range and my Airport Utility doesn't even support the Express.  (see photo)
    Any suggestions?

    Two separate issues here:
    I still have the Airport ExtremeThe AirPort Extreme would not be compatible with a Netgear router if you are trying to "extend" or "repeat" the signal from the Netgear wirelessly.
    The reason.....Apple designed their "extend" feature to only work with other Apple routers, so it would be extremely unlikely that this feature would work with a 3rd party router for the purpose that you ask about.
    If you are able to permanently connect the Extreme to the Netgear router using a permanent wired Ethernet cable connection, then the Extreme could be configured to provide additional wireless coverage in that manner.
    Airport Utility doesn't even support the Express.  (see photo)
    That would be correct if you have the older A1084 or A1088 versions of the AirPort Express. To confirm, locate the model number on the side of the Express.....hard to see....you may need a magnifying glass to see the number.
    It will take a Mac running the older Leopard or Snow Leopard operating system, or a PC with AirPort Utility installed to be able to administer the older Express.
    Unfortunately, this version of the Express does not even have an "extend" feature, to it too would also need to be permanently wired to the Netgear or the Extreme if you need more wireless coverage from the Express.

  • Airport express not supported in airport utility 6!

    all of a sudden my airport express is not supported by APU 6. tried to install the old one, 5.6, but Lion 10.7.4 will not allow it.
    so now what? I have to buy a new airport?

    HPNY, unfortunately, if you click on the link shown within:
    "This version of AirPort Utility doesn't support this base station. Use AirPort Utility 5.6 to configure or manage this base station. AirPort Utility 5.6 is available at...."
    it will take you to 5.6.1 - I fell for that one. That download does not work in Lion. You need to click on the link in bobwild's 06/12/2012 4.23pm post which takes you to 5.6 which is the Lion compatible software. Everything works for me now (thanks bobwild) but for an hour I had believed two previously workable 'old' Airport Expresses had suddenly become expensive and redundant legacy hardware.
    I can understand Apple's introduction of parallel software but not their apparent failure to explain what's happening. This is actually triplicate software, not just parallel.  Thank goodness for the contributors on these forums doing Apple's work for them.

  • Apple AirPort Express - not supported by BT Home H...

    The mystery of the vanishing AirPort Express makes the above conclusion inevitable. I have two, old and new, solely for iTunes music distribution. Even when they do show on my wireless network, I get the famous AirPort Utility error 10057.
    They do work from time to time, sometimes for long periods; then resetting the Home Hub usually brings them back (or not).
    I'm so exasperated by the Home Hub that in the recycling bin it goes. I'll buy a proper wireless router.
    Wake-up BT - Apple are bigger than you!

    I thought I'd post an update on my odyssey to get an Apple AirPort Express working under Windows 7 for iTunes
    The new ASUS dual band ADSL router is nice... though network setup was not entirely painless
    More flexible firmware than the BT Home Hub is a real plus
    Getting the AirPorts configured was not Apple-easy. The AirPort Utility does not like a thing called "Internet Protocol Version 6 (TCP/IPv6)" - find your wireless adaptor Properties via Network and Sharing Center and uncheck the offending item. Beware, Windows 7 homegroups like it, so you may have to switch it on again later. Pro-tem, that should get your AirPort found by the utility.
    This left me with working AirPorts which disappear from the network when not used - so you have to switch them off and on every time you want to use them.
    The only solution I've come across (set Wireless Security to WPA2 Personal on AirPort and Router) hasn't worked... 

  • Airport Express not Supported by Leopard?

    Total newbie, just tried to set up airport express hub, installer says the version of Mac OS X (Leopard) on my machine isn't supported and thus airport can't be installed. Any advice?

    Hello JPunk. Welcome to the Apple Discussions!
    Sounds like you tried to install the software that came on the CD with your AirPort Express Base Station (AX). Fortunately, it's not needed (nor will it work under Leopard). You will find the updated AirPort Utility in your /Applications/Utilities folder on your Mac.

  • Airport Express not supported by Airport Utility

    I have a few Airport express around the house and since I have updated to OS 10.8.4 i now get the message "This version of AirPort Utility doesn’t support this base station. Go to AirPort Service and Support for more information."
    So I have gone to Airport service and support and nothing is mentioned or listed.
    Does anyone know why I am getting this message? They are all 1st gen airport express stations.
    It is really annoying as my house has been set up round these and now none of them work.
    I have reset and restarted them without any success. I have connected via ethernet etc
    Any other ideas?

    I gave an answer just before you posted.. in the other thread.
    Load in 5.6 utility.
    How to load 5.6 into ML.
    1. Download 5.6 for Lion.
    http://support.apple.com/kb/DL1482
    Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
    Leave the package open on the desktop so you can see the file. AirportUtility56.pkg
    2. Download and install unpkg.
    http://www.timdoug.com/unpkg/
    Run unpkg on the desktop.. If your Mac refuses to run the software, because it wasn’t downloaded from the Apple store, go to security in preferences and allow other software to work.. this is limitation of trade methinks. You can set back later if you like.
    Now drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. in finder, open the new directory, drill down.. applications, utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
    You cannot uninstall version 6 (now 6.3 if you updated) so don't try.. and you cannot or should not run them both at the same time.. although I have had no problems when doing so.

  • Airport Utility 5.6 is not supported in Mavericks. How do I access my old Airport Express?

    I have an old Airport Express streaming iTunes to a Bose Wave Radio. I wanted to change the name, but it requires Airport Utility 5.6 and that isn't supported by Mavericks. How do I access my old airport express with a computer on OSX 9?

    Yes, if you are running Tiger 10.4.x and have AirPort Utility 5.4.2 installed.
    AirPort Utility 5.4.2 for Mac - Support - Apple

  • Just did firm ware update on time capsule an now my airport express not connected do to air port utilities doesn't support base station ??

    just did firm ware update on time capsule an now my airport express not connected do to air port utilities doesn't support base station ?

    mickair wrote:
    I have been experiencing some networking problems
    Welcome to Apple's discussion groups.
    I have the latest Time Capsule ("TC"), an old Airport Extreme Base Station ("AEBS") bought in 2007 and 2 Airport Expresses, one bought in 3 months ago ("AE-Alpha") and the other bought back in 2007 ("AE-Beta"). All of them have been updated with the latest firmware.
    Based on those dates, the AirPort Extreme is probably flat (as opposed to dome-shaped), making it 802.11n-capable. The Newer AirPort Express is probably an 802.11n-capable model A1264, while the older one is probably a model A1084 or A1088.
    I use {the TC's} DHCP function ... to avoid unauthorized use.
    This a discussion for another thread, but that's not what DHCP is for.
    The wireless setting for it is to participate as WDS Main, but after reading various posts, it seems WDS is a bad idea
    With that older AirPort Express you're stuck with WDS unless you decide to replace it with a newer model.
    The AEBS is currently setup as being a WDS Relay at the moment
    Why a relay? That's only needed if there's another base station "beyond" it that is configured to depend on it.
    Since the AEBS is connected to the TC via Ethernet, you should probably configure it as a "roaming network":
    http://discussions.apple.com/thread.jspa?threadID=2273124
    {The AE-Alpha} connects fine as WDS remote at the moment
    I don't have any experience with mixed WDS and non-WDS networks, but since it's 802.11n-capable, you may be able to configure it to "extend" the network of the TC rather than as WDS. Look for a setting on the TC to "Allow this network to be extended".
    Physical location:
    AEBS in one end, TC and AE-Alpha in the middle while AE-Beta on the other end.
    A device such as "AE-Beta" that's supposed to extend a network shouldn't be "at the end" but should be half way between the central base station and the clients that need an extended network.

  • HT4259 I have the old airport express but my iPad 3 is not able to connect to it even with the app downloaded. What can I do?

    I have the old airport express but my iPad 3 is not able to connect to it even with the app downloaded. What can I do?

    Use a windows computer.. or ask a friend to bring a windows laptop and use the 5.6 version windows utility.

  • I have an old airport express, but the software on my computer does not accept it. I need to downgrade the software, but the older software will not install.

    I have a old G4, I want to give to my son. It does not have a wireless card and because his room is on the second floor it is impossible to connect with a wire.
    I wish to add an airport express to my airport extreme network and connect the computer and the airport express together with a cable. Is this possible?
    second question:
    software does not install.
      I do have a network with a airport extreme and want to add the old airport express to it. I want to do this with airport software, however the software tells me the airport express is to old and i need to reinstall older software 5.6 to be precise. However installing fails, so I thought i just remove the airport software, but osx does not allow me to do that.

    i managed to install the older airport utility and am trying to set up a connection with an existing network, but airport utility cannot find the airport extreme AFTER it starts up again. I then went and again restored it to its factory settings and did the whole procedure again with airport utility, but again after utility tells the airport express to restart it does not come back.

  • HT5022 Airport Utility 5.6 does not fix the old Airport Express!

    My old airport express does not work anymore - the Airport Utility 5.6 makes changes but after re-starting, the Airport Express cannot be found. Now I am forced to buy a new one. Not good (and sold out as many experienced the same apparently)

    Do you get any sort of error message when you try to install, and if so what does it say?

  • I want to install an old airport express, the ones which are directly plugged into the socket - but it does not work with Maverick or Snow Leopard - can I configure it with a windows pc?

    I want to install an old airport express, the ones which are directly plugged into the socket - but it does not work with Maverick or Snow Leopard - can I configure it with a windows pc?

    The Mac running Snow Leopard should be able to configure virtually any version of the AirPort Express.
    Tell us what steps that you are taking to configure the Express and what happens after each step.

  • Having trouble with my Airport Utility not supporting either of my Airports Expresses or Basestation. Do i have to update Firmware of airports or is the issue with my version of Utility which i believe is the latest. Thank you.

    having trouble with my Airport Utility not supporting either of my Airports Expresses or Basestation. Do i have to update Firmware of airports or is the issue with my version of Utility which i believe is the latest. Thank you.

    AirPort Utility in Mountain Lion will not support the older versions of the AirPort Express.....model numbers A1084 and A1088. Check on the side of the Express for the model number.
    In addition, AirPort Utility in Mountain Lion will not support the older "round" or "dome" shaped versions of the AirPort Extreme.
    Can you check to see how your devices might be affected?

  • Can not connect to old airport express

    I can not connect to old airport express with new mountian lion and airport utility?

    You will need to install AirPort Utility 5.6 on Mountain Lion.  This article will tell you how:
    http://www.macworld.com/article/1167965/mountain_lion_and_the_ancient_airport_ba se_station.html
    This works for most users, but we cannot guarantee that it will work for you. Up to you to decide if you want to try this unsupported method.

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