Old aol apple ID
i just bought my i pad. when i go to buy an app it asks for the password for my old AOL apple id that i no longer use. how do i change the apple ID to be the correct one in my ipad?
You can go to Settings>Store>Apple ID - tap on the ID, sign out and then sign in with the new ID.
Similar Messages
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Can't play songs purchased under old AOL account after upgrade to Apple ID
I guess I've been abandoned by the iTunesStoreSupport. They basically told me what caused my problem and now will not return any of my emails.
This message is mostly to inform anyone who "upgrades" an old AOL iTunes account to an Apple ID to be sure to use the same credit card for the new Apple account that you used for your AOL account.
About 2 years ago I "upgraded" my AOL iTunes Store account to be an APPLE ID. When I did that, I used a different credit card for my Apple ID than I had been using for my old AOL account. Big mistake. At the time I had no idea it would cause problems later. I don't remember seeing anything at all warning me about the importance of that at the time. Now, according to Shwetha at iTunesStoreSupport it is "important to use the same credit card for a successful conversion".
Everything worked fine with iTunes for the past 2 years, but a month ago I upgraded my hard drive in my computer and promptly recycled my old hard drive. Another mistake on my part.
A few days later when I went to play a song purchased under the old AOL account I got stuck in that endless loop where I get the prompt "This computer is not authorized to play __. Would you like to authorize it?" Then it asks me to Upgrade my AOL account, but I already did that 2 years ago. I went ahead and attempted to upgrade the AOL account again, but I was still stuck in the endless loop. (note: I did successfully authorize the computer for my Apple ID with no problems.)
I followed every step in the Troubleshooting Guide "support.apple.com/kb/TS1389" including the step where I delete the SC Info folder, but I was still stuck in that endless loop of authorizing / deauthorizing.
Shwetha was very professional and did work with me pretty quickly through 3 rounds of emails and various troubleshooting attempts. But as soon as we realized that I had used a different credit card when upgrading the AOL account to an Apple account and that the conversion was not successful, they stopped replying to my emails. I guess I'm a lost cause.I repeat here a post I made elsewhere: I hope that it helps you, and, if it does, please post the info elsewhere.
You can get this problem solved!
I encountered this problem yesterday, when I tried to play some songs in my ITunes library on a new computer; this is an ITunes library that I had moved from my old computer.
I called Apple Support, and the excellent Tech person began looking into the problem.
Meanwhile, while I was waiting for him, I Googled the problem (which I should have done first): lots and lots of people (I discovered) have bumped into this same frustrating problem.
Yes: the problem arises when you move to a new computer with an ITunes library that includes songs you bought, way back when, using an AOL ID.
Apple Support contacted ITunes. And ITunes tracked down my AOL account, and then issued me (that is, me and Apple Support) a new Apple ID. There are two or three additional steps; they are not hard, but you need the combo of help from Apple Support and ITunes. The key thing is getting the new Apple ID, which you must have, and which, once it has done its work, you then can ignore..
I can now listen to everything--and I am signed in to ITunes using my current, usual Apple ID.
Note: All of this would be easier and simpler for us if we could actually speak to someone at ITunes; the only way we can get to a "live" person there is by contacting someone at Apple Support. -
Hi all - any idea how to download songs from an old AOL iTunes account - have updated to Apple ID which is fine for new songs but didn't realise this wouldn't include the old songs. Have a 1st gen ipod with the original purchases on if that helps
....... is there a way for me to get my old music library (which was controlled by my dad's apple ID) onto my new mac, but from that point on, start using my own apple ID for purchases?........
Yes, once the content is in iTunes on your computer, just click it to play and authorise your computer to play it by entering your Dad's ID and password.
Log into your own account and start purchasing your own content which will then be added to the existing content. -
I have an old AOL account not used for years. No I have realized some years ago I have signed in into the apple storewith this email. Now I am not able to change this apple ID. Has s.o. an idea how to work this out?
See this -> http://support.apple.com/kb/TS1299
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I have an old AOL email that I want to use as my iCloud email but MyAppleID won't accept it because it is already in use by Apple. May have been for my ibook but not sure. Any way I can find out what I used it for in the past?
Go to https://appleid.apple.com and sign into manage your apple id with any apple ids you have access to and see if you're account is either an alternate email address or a rescue address. If it is, remove it. Have family members or friends check theirs, if they have apple ids, just in case.
If that fails...
Contact Apple for support and service - Apple Support
You'll need to speak to someone in account security. They'll have to go through a verification process with you, in order to reveal information. If you fail that process, they will be able to tell you nothing. -
TS1299 How do I switch an old aol account to an existing Apple ID account?
How do I switch an old aol account to my current Apple ID Account?
Surfstud31 wrote:
My wife and I currently share an Apple ID (it's a long story). The Apple ID we use is actually mine and uses my e-mail address as the ID itself. I have been trying to create a new Apple ID for my wife but everytime I get an error message that states: 'that e-mail is already associated with another Apple ID.' What exactly do I have to do to remove her e-mail from being associated with my Apple ID so that I can create a new Apple ID for her?
Make sure her email address is not set as an alternate for your AppleID.
Then again, you don't know if it is associated with your AppleID.
Also, any chance she created an AppleID at one time and simply never used it/forgot about it?
Go here -> https://appleid.apple.com/ and select Forgot your password?
and enter her email address that shows it is in use. -
Purchased songs with old AOL account, itunes won't play them, nor copy them
Years ago, I used my old AOL account name as my Apple/itunes login, and purchased several songs. Since then, I've changed my Apple ID, and songs I've purchased using that login play fine on my Mac, and transfer to my ipod/iphone. However, songs I purchased with the old AOL login will not sync to ipod/iphone, and when I try to play them in itunes, it comes up with "Computer is not authorized to play. Would you like to authorize", and it has my AOL name, and it asked me to enter the password (which I remember), so I enter it, but after i enter it, it says "You need to change your account to use an Apple ID." But I already have an Apple ID. Long question short: How do I make it so my old AOL purchased songs will play on my iTunes and ipod?
I was referring to the online music store. I googled and found this contact:
http://www.apple.com/support/itunes/contact.html
You should also be able to log into your account on find some means of contact or a Report a Problem link from the account or an e-mail receipt (if you still have one). -
Initial Mail Setup for Old AOL Address
BACKGROUND
I have an AOL e-mail address. Until recently, I logged on to the AOL application and retrieved my e-mail that way (I had never used the Apple Mail application). AOL recently allowed their users to get rid of AOL as their ISP and so not use the AOL application, but at the same time to retain their e-mail address. So I got rid of AOL as my ISP and moved to a local cable company.
QUESTION
I still have my AOL e-mail address. I can easily access the e-mail to this address by logging onto AOL.com and going to the e-mail section.
1) Can I also use Apple's Mail to access this e-mail address?
2) If so, how do I set it up? The Mail setup routine is filled with (to me) unreadable techo-gibberish (by the way, I did get a degree in computer science back in the day). My specific questions are (when setting up Mail):
- what Account Type do I want (POP, IMAP, Exchange)? The help files tell me to ask my ISP, which doesn't help me much.
- then (if I guess on Account Type), Mail asks for Incoming Mail Server. Again, I don't know what they're asking for.
Any help would be very much appreciated!
iMac 17" Mac OS X (10.4.7)You may find AOL Service Assistant - Internet Utilities the simplest way to set up your AOL account for Mail.
Believe it or not, it is a fairly well written, OS X-savvy application. It is also the only simple way to get any saved mail out of AOL's proprietary "Personal Filing Cabinet" format or contacts out of it's proprietary Address Book format.
You can choose to configure any of the four Apple apps its supports individually, but if you choose to import old AOL email, you must configure a Mail account for AOL at the same time. Because of this, I recommend not using the manual method from http://members.aol.com/adamkb/aol/mailfaq/imap/applemail.html to set up the account, because you may end up with two email accounts. I would also first make backup copies of Mail's pref file (~/Library/Preferences/com.apple.mail.plist) & the main Mail docs folder (~/Library/Mail) just in case something weird happens.
If you have a lot of saved AOL mail, the import process can take quite a while, so give it at least say, 10 minutes per 100 messages, before deciding it isn't responding -- there is a progress bar but it doesn't move for minutes at a time. Also, the account settings it installs may be slightly different from the ones in the unofficial guide -- basically, it installs the SSL settings the guide mentions. The included Read Me has more info about that.
I have used this app with Mail & with Address Book & it does work with Mail 2.x & Os 10.4.7. -
Old aol account, can't access songs purchased on itunes
i used an aol account to purchase songs on the itunes store. i no longer use that aol account, it's inactive and i can no longer access or play these songs on my Mac. when i try to play the songs it says, "the aol screen name you enetered couldn't be found..." so these songs are locked up on my computer, attached to an old aol account that i can't access.
If you try to sign in 3 times using that expired AOL account, I believe it gives you an option to convert the account to an Apple ID. If you still have trouble, email the iTunes Store and they should be able to do it for you:
http://www.apple.com/support/itunes/store/email/ -
When trying to update Apps in iTunes on my computer my old Apple ID appears, which is no longer in use and has no password; even when I try to create a password for this Old ID, Apple won't let me. When I go into see my Account settings My new Apple ID / iTunes ID are listed and the passwords are correct obviously so why can't I update my Apps? Why does my Old apple ID keep appearing and how can I get Apple to change this?
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
I bought my iMac from someone. Everything was changed over to my name however when I try to update programs it only shows the old users apple ID and I can't update. How do I change this so I can update the applications and have everything fully under me?
The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted in Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. You will need the Apple ID and password that you used to upgrade. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
3. Other issues
If you see a lock screen when trying to boot from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another authorized service provider to be unlocked. You may be asked for proof of ownership.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. -
I can make calls and send texts on my new iPhone 5, but all incoming calls and texts are received by my old (non-Apple) phone.
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
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I changed my Apple ID to my current email. I tried to sign out of all iphone apps which were open under the original ID, and then sign in again with the new ID. The ICloud app will not let me sign out until I close "Find my Phone", which pre-populates a sign out with the old original Apple ID, asking for just a password. I can't sign out, because the original ID no longer exists.
It still exists. You just need to reset the password for that ID. If the email address associated with that ID (which may not be the same as the user ID) does not exist, you may have to call Apple and ask for Account Security.
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I created my Apple ID in Ireland, but would now like to switch to a German Apple ID, keeping the same email address. How do I delete my old Irish Apple ID, so I can create a new German one with the same email?
Welcome to the Apple Community.
Click on your account name in the top right corner of the iTunes store in the iTunes application on your computer, enter your password and click the "view account" button. Navigate to the Apple ID summary where you have the option to "change country or region".
In order to change your location, you will need a credit card registered to an address in the location you are trying to change to.
You cannot change your location if you have credit on your account, if you are unable to spend your credit and leave a balance of zero, contact Apple, which you can do through iTunes Store Support. -
Sold my wifi iPad and reset b4 selling
New owner can't sign into his Apple ID keeps asking for old (mine) Apple ID
Thought would have erased with resetting iPadHello, your iPad is 'Activation Locked' as a part of 'Find My iPad'.
Log onto www.icloud.com, go to 'Find My iPhone'. Then select 'All Devices', your old iPad will probably show here, select 'Remove from Account'.
If there is no option to 'Remove from Account' ask the current owner to switch iPad off for a while, and remove from account should show in 5 minutes or so.
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