Old apple id.  can't update apps

I misplaced my iTouch and recently found it but it's got an old apple id.  I no longer have email address or password.  I can't update any apps or add any apps.  I tried signing out and signing in with my new id, but it still shows up with old id.  any help please?

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  • HT5621 How do I get my old apple id back to update apps ?

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  • HT5858 I can't update apps on my iphone 5. theirs an old apple ID. That I don't have the pass word. I've created a new apple ID. but the old one keeps popping up. I have it on the Itunes on the phone but the old one keeps comming up and asking for a pass

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  • Can't update Apps. Wants me to verify old Apple ID that no longer exists.

    This is really annoying. . . I go to update my apps in my iPad & iPhone but when I go "Update All" it asks me to sign in with my old Apple ID (that email address no longer exists).  Even if I put in the old password associated with that old ID it tells me I need to verify that Apple ID and that an email has been sent to that old email address (that no longer exists!).  It's crazy as I have not used that address for years and two years ago I associated that old ID with my new email address, but I couldn't change my Apple ID to reflect my new email address so it just kept the old address but my receipts were being sent to the new email address. .. confusing, but it worked.  Now I have a @me.com address and an Apple ID that utilises my @me.com account, but even when I sign out of iTunes/App Store and sign back in with my new Apple ID, I cannot update apps. . . I can purchase news apps, but I can't update anything.
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    karinac73 wrote:
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  • HT5622 I changed my Apple ID and now can't update Apps or sign in to Icloud as I'm asked for my Old Apple ID password which is no longer used.

    I changed my Apple ID and now can't update Apps or sign in to Icloud as I'm asked for my Old Apple ID password which is no longer used.

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    Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
    Return to Settings > iCloud and sign in with your new Apple ID.
    Cheers,
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  • After installing yosemite, tried to update apps but an old apple id is shown with no way to edit. how can i update apps wait my current app;e id and password?

    after installing yosemite, tried to update apps but an old apple id is shown with no way to edit. how can i update apps wait my current app;e id and password?

    You need to delete and redownload them to do that. This may require repurchasing paid ones.
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  • I can't update apps on iPhone because of an old Apple ID.

    I have a new apple Id and no longer have access
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    First, you are digging up a thread that has been dead for almost a year. So you have no idea what the context of the ASC was at that time and what folks were posting over and over here.
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    How can I update apps that were purchased under an old unassailable email address? 

    If you have the pasword for it then its not an issue, if you dont you may need to contact apple suport

  • My iPod touch was stolen and recovered.  I can use my Apple id for this site but the theif changed the Apple id needed to update apps etc and I do not know how to delete his acct. Any help with this will be greatly

    My iPod touch was stolen and recovered.  I can use my Apple id for this site but the theif changed the Apple id needed to update apps etc and I do not know how to delete his acct. Any help with this will be greatly appreciate

    If the thief enabled activation lock on the device, then there is nothing that can be done.  Only the password for the Apple ID that it is locked with can disable activation lock.

  • TS4062 can't update apps cos my daughter's Apple ID password is required: even though I'm signed in via my Apple ID in settings (she uses my Mac for her itunes and didn't sign out, i synced my phone and it's been like this ever since) GRRRRR!

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    Fatlozza wrote:
    can't update apps on my iPhone 4s cos it says my daughter's Apple ID password is required:
    Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
    Apple ID FAQs  >  http://support.apple.com/kb/HT5622

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    Use the correct login/password that the app was purchased with.

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