Old Apple ID name keeps popping up

I changed the primary e-mail for my son's Apple ID and can sign in to all the apps and iCloud and Internet Accounts using the new address.  However, when I shut down & restart the computer it reverts to a screen as if I'm setting up my ID for the first time when I log into his account.  However, I keep getting pop up screens with the OLD e-mail address for the same ID from Facetime, iMessaging and iCloud to enter my password.  I then go into those applications and the old e-mail has reappeared.  I have no idea where it is coming from.  I tried deleting the iCloud accounts in the user library.  I tried deleting the keychains.  Nothing works.  It seems like it is possessed.

Go to Settings/iCloud. Is the email address on that page yours? If it is not see frazzm737's post.
Did you remove all of the apps from the phone when you started using it? If you did not then the apps are all tied to the previous owner's iTunes account. That message means that you got an update for an app, and the previous owner's ID is needed to install it.

Similar Messages

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    http://support.apple.com/kb/HT1430
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    Thank you for using Apple Support Communities.
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  • I changed the email address for Apple ID, but can't get iCloud to change. I no longer have access to old email.  It keeps popping up wanting password for old account. What do I do"

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    Hello there, DonaSD.
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    Thanks for reaching out to Apple Support Communities.
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  • HT204053 Old apple ID is keeping me from downloading

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    http://support.apple.com/kb/HT5796?viewlocale=en_US&locale=en_US
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    http://support.apple.com/kb/HT1311?viewlocale=en_US
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  • HT201263 None of these answers help my problem.  My ipad will not leave the Apple logo.  I hold both buttons and the screen goes black, then the apple logo immediately pops back up.  I can't do anything because the apple logo just keeps popping back on.

    I haven't been able to find any answers that solve my problem.  My Ipad will not leave the Apple logo.  I hold both buttons and the screen goes black and then the Apple logo immediately pops back up.  I can't get the red slider screen at all.  No matter how many times I hold down both buttons the screen goes black and then the Apple logo pops right back on.

    Before you do anything else, try charging via a wall outlet for a while, since its off. Then try turning it back on.
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  • Apple ID Password keeps popping up

    Earlier today I had to restore my iPhone, and it screwed some stuff up.
    An iCloud restore got most of it working, but a few things were wrong. My apps were out of order (not in any folders), and a couple other minor things. No big deal though.
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    Honestly, I'd like to just get rid of those couple songs (I have too many for one or two to matter probably). How can I find a song that has a certain Apple ID? Either in iTunes or on my iPhone, I don't care.
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    What the phone is trying to do is download some music off the cloud that's tied to these other people. Click the iTunes App and if there is a number pending in your downloads this should be the issue.
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  • I changed my apple Id but now I can't use my iTunes. My old apple id keeps showing up to log in. How do I get my new Id to come up?

    I need help trying to delete my old apple ID that keeps popping up when I try to log In to iTunes. And my iPad won't sink with my iPhone since I changed my apple ID.

    i'm having the same problem. is there anyone who can help?

  • After I updated my iPhone with IOS 6.1 my old Apple ID keeps popping up on my iPhone for me to type in the password that I no longer know. On the Apple site the Manage my Apple ID says my old Apple ID could not be found. How do I get this to stop?

    I just updated my iPhone with the newest update IOS 6.1. My old Apple ID keeps popping up on my iPhone for me to type in the password that I no longer know. All the passwords I type in do not work. I no longer have access to this email which is my old Apple ID. After installing the newest software update my old Apple ID came up to finish configuring. Since I no longer have access to this Apple ID and email account and after trying some passwords I skipped the step. It then said FaceTime, iCloud (which I do not use), and more may not work. I clicked that it was OK since I could not remember the password to my old Apple ID. I then went to my settings to be sure my newer email was my Apple ID by typing in my current Apple ID and password.  Also, I went to Manage my Apple ID online and my old Apple ID could not be found. Is it OK I skipped that step in the IOS 6.1 configuration? How do I get my old Apple ID to stop popping up?

    Blue
    It sounds like you restored from an old back-up.  Did you back-up just before your software update?  It will use your last one and if your last back-up was a ywear old then it will use that one.
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    Sorry for your losses.
    Cheers

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