Old apple id no longer valid.  new apple id can't log in or reset password

I just upgraded to an iphone 4s.
During the activation process, it said my old apple id was invalid because it wasn't an email address
I entered an email address but I have a couple of problems:
1. I have a couple of apps that need to be updated.  When I go into the app store and click update all, it prompts me for the address for my old (non email) account password.  The password is no longer valid.
2. I attempted to use iforgot to reset the password.  I request the email to reset the password, and I get the email with the reset your password link.  I click on the link to reset my password, choose a new password.   I got a page that said the password change was successful.  When I clicked the manage your apple id link and tried to log on with the new password, It said the apple id or password had been entered incorrectly.
I've tried to reset the password 4 times.  Each time, the same result occurs, I get the email, successfully change the password, and the new password doesn't work.

I have a similar problem I am unable to access my iTunes account and the email password reset does not work
I have a load of apple apps and music I now own but cant access
Very fed up and disalusioned with apple .....
Anyone know how to fix this or access support from apple

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