Old Apple ID won't let me log in on itunes... can't validate old music

I purchased music in itunes starting about four years ago. At that time, I was using my aol screen name account to purchase music.
When I select a song bought by my aol account (and not my present apple id) it asks me to log in to this old account. I still remember the password for this aol account, and iTunes allows me to log in. Then it tells me I need to update this account, to which I click "okay" in response. There is then an iTunes store error telling me to check my internet clock and make sure my computer accepts iTunes cookies.
Therefore, I can't upload/play this old music.. it is just sitting in my iTunes library. So frustrating! Please help.

Hi losta,
Thanks for visiting Apple Support Communities.
If you're not able to connect to the iTunes Store from one computer, the steps in this article can help with troubleshooting:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
All the best,
Jeremy

Similar Messages

  • My friend wanted to create a new iCloud account that was different to  her iTunes and app one when she deleted her iCloud account that was the same as her iTunes it won't let her log into her iTunes one now

    My friend wanted to create a new iCloud account that was different to  her iTunes and app one when she deleted her iCloud account that was the same as her iTunes it won't let her log into her iTunes one now what can I do to fix it she has paid or apps and songs and of she makes another account everything will be lost.
    Need help please :) thanks

    Ah thanks Razmee however there is NO option to delete the iCloud account in settings!

  • Won't let me log in2 my itunes account, keeps asking for husbands account

    will not let me log in2 my itunes account 2 update/buy apps. keep asking 4 husbands password/account. No option to change/log in2 my Account

    You cannot use your account.
    All apps are forever tied to the account that was used to get them.
    Apps from one Apple ID cannot be merged or transferred to another Apple ID.

  • Apple TV won't let me log into Apple ID

    I'm trying to set up my Apple TV in my dorm and when I click the Computers section and log in with my Apple ID and password, it won't recognize it for some reason. I definitely have the right password, and even changed it just to make sure. The internet shouldn't be a problem because it's connected via an ethernet cord. I've reset the settings and tried redoing it but nothing changes. It also won't let me update it for some reason, and won't let me restore it because it needs to update to do that. I have the 3rd generation Apple TV model and I have home sharing turned on for my computer and the latest version of iTunes.

        I want to get those accounts working for you Rempel2012! Those are certainly two very different accounts to be having trouble with. Is your Hulu account tied into your Windows Live Mail account with the same log in? Are you trying to log into these accounts through your web browser or through an application on your phone? Many of these log in errors may just be a result of the case sensitivity for the log in. Are you able to see the username and password as you enter it into your phone?
    I look forward to helping you solve this account log in mystery.
    JenniferH_VZW
    Please follow us on Twitter @vzwsupport

  • My apple id is not letting me log into my itunes account

    Apple ID is working from ipod. Tried to log in from imac and will not let me access account

    Hi orangejap77,
    Welcome to the Support Communities!
    I would suggest signing out of your iTunes Store account on the iMac, restarting the computer, and trying to sign in again.   If you contine to have issues, check your Apple ID account information.   The links below should help you with this:
    iTunes 11 for Mac: Manage your iTunes Store account
    http://support.apple.com/kb/PH12299?viewlocale=en_US
    Change your account information
    You can change your Apple ID name, password, or billing information at any time.
    Choose Store > View My Apple ID, and sign in.
    Click Edit.
    Make your changes, and click Done.
    Your changes take effect immediately.
    If you also use your Apple ID in other apps, you don’t need to update your information in those apps. The changes you make in iTunes apply to all apps in which you use your Apple ID.
    Frequently asked questions about Apple ID
    http://support.apple.com/kb/HT5622
    If these basic steps don't resolve your issue, then follow the advice in this article for connectivity issues with iTunes:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Cheers,
    - Judy

  • New iMac won't let me log in to iTunes

    Hi
    Hoping someone can help. I have a new iMac that has been fully set up now. When I am trying to log in to the iTunes store I get an error message saying it's "current unavailable at this time, please try later".
    I also have a Macbook which I can still access my iTunes through but having just subscribed to iMatch I want both machines to be able to fundtion.
    Can any suggest anything for someone who isn't massively technically minded please?
    Thanks so much xx

    Hi, aliceinneverwonderland. 
    This is expected behavior with a new Apple ID. Upon initial sign in to the iTunes Store (or a new iTunes Store region), you will be asked to accept the Terms and Conditions, as well as enter account information/billing information if it is missing.
    For more, please see the following resources:
    Using your Apple ID for Apple services
    http://support.apple.com/kb/HT4895
    Using an existing Apple ID with the iTunes Store and Mac App Store
    http://support.apple.com/kb/HT2589
    Cheers,
    Jason H. 

  • Apple ID won't let me connect to the iTunes Store

    When i try signing in with my Apple ID to the iTunes Store, the iTunes Store becomes temporarily unavailable. My old Apple ID works but my new one wont allow me to sign in. Any Suggestions?

    Hello, TonyanAsia. 
    Thank you for visiting Apple Support Communities. 
    Here are the steps that I would recommend going through when experiencing this issue. 
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Cheers,
    Jason H. 

  • I updated my iPhone to a iOS 7 then my iMessage won't let me log in to my Apple ID ?

    I updated my iPhone to iOS 7 then my iMessage then my Apple ID won't let me log in

    Hey Lakedrive442,
    It sounds like you have changed your Apple ID which you use with iTunes.  If so there are several places you may need to update it as outlined in this article.
    Apple ID: What to do after you change your Apple ID - Apple Support
    Of course some might not apply, but many might.
    Thank you for thinking of Apple Support Communities for your support needs.
    Nubz

  • I have an old apple id that I don't use (and I don't remember the password) and it now won't let me log in for updates, how can I delete it

    I have an old apple id that I don't use (and I don't remember the password) and it now won't let me log in for updates, how can I delete it

    Click here and try resetting that account’s password.
    That Apple ID is stored inside each of those applications. If you can’t get back into it, you’ll need to delete and redownload all of them, which may require repurchasing paid ones.
    (115401)

  • In the new IOS 7, my IMessage and FaceTime won't let me log in using the correct Apple ID and password. How can I fix this?

    In the new IOS 7, my IMessage and FaceTime won't let me log in using the correct Apple ID and password. How can I fix this?

    Other users have reported same problem with 4G iPod/iOS 6.1.6 and I have not seen a solution. One user reported yesterday or the day before that it just started working again.

  • When I try to buy an app it won't let me log in and says that I need to use another Apple ID on my iPad 2

    When I try to buy an app it won't let me log in and says that I need to use another Apple ID on my iPad 2

    Is your Apple ID set properly at Settings > iTunes & App Stores?
    If so, log out from there and log back in.
    If that doesn't solve it (it should), check Settings > General > Restrictions

  • HT201342 when I try to sign into I cloud it is telling me I have a valid Apple ID but I am not registered and won't let me log on

    when I try to sign into I cloud it is telling me I have a valid Apple ID but I am not registered and won't let me log on?

    Welcome to the Apple Support Communities
    You have to log in iCloud on an iPhone, iPod touch, iPad or Mac first before using it on your PC > http://www.apple.com/icloud/setup

  • Ok so I made a new apple account and it won't let me log in iMessage and FaceTime with it. But why?

    Ok so I made a new apple account and it won't let me log in iMessage and FaceTime with it. But why?

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
     Cheers, Tom

  • My Apple ID and password won't let me log into MobileMe

    Aloha, I need help ASAP. I had made a home page for my business in June, 2011.  I didn't touch it for one month, now it won't let me log in with Apple ID and the original pass word.  It requests me to create a new pass word, so I did many times.  Still no result.  HEEEEEEEEELP!

    Is this what you are trying to do...
    Settings > iTunes and App Store > Apple ID = Sign Out...
    Then Sign In using the preferred Apple ID.
    Note:
    Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
    Apple ID FAQs  >  http://support.apple.com/kb/HT5622

  • What am i to do if my apple macbook air won`t let me log in? i enter the right password, but the log`in window appears over and over again, and won`t let me enter my account!!!

    what am i to do if my apple macbook air won`t let me log in? i enter the right password, but the log`in window appears over and over again, and won`t let me enter my account!!!

    Try restting the password.  Boot into Recovery (⌘R), in the Menu Bar, you'll see the option to reset password.

Maybe you are looking for

  • Widescreen project too wide for my widescreen TV?!

    Hi everyone! So I'm going nutz and have read a bunch of other threads on this but most of it is way over my head. Can someone help out a layman? I just made a movie on iMovie and then moved it to iDVD. I am using iLife 08. The projects (the movie and

  • Where to find logical and/or technical data model?

    Hi all, I am new to SAP and trying to figure out where I can best find information on the logical/technical datamodel, including entity/table and field definitions. I also am looking forminfo on primary keys, foreign keys, relationships between entit

  • Long Running Utility

    What is the best way to analye a long running utility to see what changes I shuild make to improve efficiency?

  • Defining Schedules on MDS9500

    If I do not want to use CLI, is there an option using DM or FMS to define schedules & jobs on MDS9500? If there is how do I navigate?

  • ALV using ABAP Classes and Objects

    Hi All, I am trying to print the values in my internal table using ALV, using ABAP classes and objects. Here the title for columns are picked based on the title specified in the data element. I want to set the title of my columns by my own. how to ac