Old computer died - need to get itunes songs/apps on new computer

Our old computer has died. Repair guy is able to retrieve files from hard drive. My kids have an ipod nano and ipod touch. How do we get the new computer set up and get all of the songs/apps/movies onto the new computer? Should I ask repair guy to look for specific file on hard drive or will itunes get info from their ipods when they plug in?

You should contact Adobe Support thru chat and ask them to reset your activations (Do not ask for more than that or they might not help).
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )
Download and Installation Help -
https://helpx.adobe.com/download-install.html

Similar Messages

  • New computer, how do i get the songs on my new computer.

    I got a new computer cause other one crashed and i need to get my songs over to my new computer with out loosing the songs i got off of cd's. what do i do?

    Connect your iPod to your computer. If it is set to update automatically you'll get a message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod. When your iPod appears in the iTunes source list change the update setting to manual, that will let you use our iPod without the risk of accidentally erasing it. Check the "manually manage music and videos" box in Summary then press the Apply button. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default: Managing content manually on iPod
    Once you are safely connected there are a few things you can do to restore your iTunes from the iPod.
    The transfer of content sources such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. Have a look at the web pages and documentation, this is just a small selection of what's available, they are generally quite straightforward. You can read reviews and comparisons of some of them here:
    Wired News - Rescue Your Stranded Tunes
    Comparison of iPod managers
    TuneJack Windows Only
    iPod2PC Windows Only
    iGadget Windows Only
    iDump Windows Only
    SharePod Windows Only
    iPodRip Mac & Windows
    YamiPod Mac and Windows
    Music Rescue Mac & Windows
    iPodCopy Mac and Windows
    iRepo Mac & Windows (iPhone and iPod Touch compatible)
    iPod Access Mac & Windows (iPhone and iPod Touch compatible)
    If you have any iTunes Music Store purchases the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Copying iTunes Store purchases from your iPod to a computer
    There's also a manual method of copying songs from your iPod to a Mac or PC. The procedure is a bit involved and won't recover playlists but if you're interested it's available on page 2 at this link: Copying Content from your iPod to your Computer - The Definitive Guide
    Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync. I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay.

  • Computer crashed, need to load itunes from ipod onto new computer.

    My hard drive on my pc crashed. I purchased a new computer and I need to transfer all my itunes from my ipod to my new laptop. When I try, a message tells me to erase my ipod and set up new account. I purchased alot of itunes other the past two years. Is all that lost?

    1). Connect your iPod to your computer. When you get the message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod.
    2). When your iPod appears in the iTunes source list change the update setting to manual, that will let you continue to use your iPod without the risk of accidentally erasing it. Check the "manually manage music and videos" box in Summary then press the Apply button. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default: Managing content manually on iPod and iPhone
    3). Once you are connected and your iPod is safely in manual mode there are a few things you can do to restore your iTunes from the iPod. iTunes will only let you copy your iTunes Store purchases directly from an iPod to the computer, you'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer
    For everything else (music from CDs, other downloads and including iTunes purchased songs and in some cases, videos and games) there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. You can read reviews and comparisons of some of them here:
    Wired News - Rescue Your Stranded Tunes
    Comparison of iPod managers
    A selection of iPod to iTunes utilities:
    TuneJack Windows Only (iPhone and iPod Touch compatible)
    SharePod Windows Only (iPhone and iPod Touch compatible)
    iPod2PC Windows Only
    iDump Windows Only
    YamiPod Mac and Windows
    iPod Music Liberator Mac & Windows
    Floola Mac & Windows
    iPodRip Mac & Windows (iPhone and iPod Touch compatible)
    iPod Music Liberator Mac & Windows (iPhone and iPod Touch compatible)
    Music Rescue Mac & Windows (iPhone and iPod Touch compatible)
    iGadget Mac & Windows (iPhone and iPod Touch compatible)
    iRepo Mac & Windows (iPhone and iPod Touch compatible)
    iPod Access Mac & Windows (iPhone and iPod Touch compatible)
    TouchCopy Mac & Windows (iPhone and iPod Touch compatible)
    There's also a manual method of copying songs from your iPod to a Mac or PC. The procedure is a bit involved and won't recover playlists but if you're interested it's available on page 2 at this link: Copying Content from your iPod to your Computer - The Definitive Guide
    4). Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync.
    5). I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay: Back up your iTunes library by copying to an external hard drive

  • Old computer crashed can i get my songs on the new one with out buying them

    my old computer's mother board went out and it wont turn on now, so i was wondering if there is anyway to get my old itunes songs on the new computer with out having to buy them all over i havn't tryed anything yet so i was just wondering if anyone had any answers. thanks

    If the motherboard crashed, the hard drive might still be OK. You can put the hard drive in an external USB hard drive enclosure for about $25. ll your music should still be on it!
    http://www.google.com/search?client=safari&rls=en&q=harddrive+intoenclosure&ie=UTF-8&oe=UTF-8

  • How do I retrieve my itunes songs on my new computer because my old one crashed?

    How do I retrieve my itunes songs on my new computer because my old one crashed?
    Thanks!

    Copy everything from your backup copy of your old computer.
    If for some odd reason you have failed to backup ( not good), then you can transfer itunes purchases from an ipod:
    File>transfer Purchases
    In the U.S you can use the newly released icloud, beta version, to get itunes purchases.  open itunes store, click Purchased under Quick Links

  • HT1329 My hard drive crashed.  Is there any way to get my songs onto my new computer without re-loading all of the CDs.  I did not make any purchases through the itunes store.  Have never used icloud.  The songs are on my ipod.

    My hard drive crashed.  Is there any way to get my songs onto my new computer without re-loading all of the CDs.  I did not make any purchases through the itunes store.  Have never used icloud.  The songs are on my ipod.

    See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
    https://discussions.apple.com/thread/2452022?start=0&tstart=0
    B-rock

  • HT1819 Podcasts that I had subscribed to with my old computer are invisible in the Itunes store with my new computer. The error message says the podcast is not available in the US. Yet I can still download them on my old computer. How can I fix this probl

    Podcasts that I had subscribed to with my old computer are invisible in the iTunes store on my new computer. The error message says the podcast is not available in the US. Yet I could still download the podcast on my old computer before I switched. How can I fix this?

    Hello, ted_marx38. 
    Thank you for visiting Apple Support Communities.
    The most common cause for this issue would be media present that is purchased with another Apple ID.  When prompted to authorize the computer it may show a different Apple ID.  If this is the case, the computer will need to be authorized for this Apple ID.  The article below will walk you through the process of verifying if that is the case or correcting the issue if not.
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/TS1389
    Cheers,
    Jason H.

  • TS1389 My computer crashed and I need to install my songs on my new computer. How do I do that?

    My computer crashed and I need to install my songs on my new computer. They are on a hard drive

    Which product and what problem are you having getting it installed?

  • I managed to load my purchased itunes songs to a new computer, but how do I get my entire list of cd music I had downloaded to itunes on the old computer?

    How do I get my entire list of cd music I downloaded to itunes from my old computer onto a newly purchased computer. I had no problem getting my 'purchased' songs onto the new computer.

    See  Recovering your iTunes library from your iPod or iOS device.
    tt2

  • I have a new computer how do I transfer iTunes account to the new computer?

    How do you transfer an iTunes account to a new computer?

    Go to the iTunes Store and select "Purchased" from the Quick Links side bar on the right. Go through all the tabs to download again for free

  • Old computer died, need to get my music from my ipod touch to my pc, how can I do this without losing music for free!?

    I have an Ipod touch with about 900 songs on it, i used to connect with my old pc until it recently broke. i have just bought a new pc and was wondering how i could get my music from my ipod to my new computer! the only thing i need is music , no videos or anything. does anyone know how i can do this for free? not very good with computers by the way!

    - Transfer iTunes purchases by:
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer
    - Transfer other music by using a third-party program like one of those discussed here:
    Copy music
    - If you have synced photos and some other items you will need a paid program like TouchCopy or PhoneView. They also do music.
    - Connect the iPod to the computer and make a backyp by right clicking on the iPod uder Devices in iTunes and select Backup
    - Then restore the iPod from that backup. 

  • Old computer died need to put itunes on new one

    old computer died have no access to it need to put my old itunes on new laptop

    See this User Tip for an alternative approach.
    Use SyncToy to create a clone of your library on an external hard drive.
    Connect the drive to the new computer, install SyncToy again and use the Sync option to copy the library in the other direction.
    (ideally before installing iTunes so you don't have to remove an empty library or run the risk of it corrupting your backup.)
    Update the backup periodically to guard against disaster in the future.
    tt2

  • How can i get my itunes songs to my new computer

    How can I get my itunes songs from my old computer to my new one?

    Click here and pick the option which best fits your situation.
    (85574)

  • Iphone and computer died, need to get the files from hard drive

    Iphone and computer died at the same time, my hard drive on the computer is ok, i did a external connection of my hard drive to my laptop, my iphone was backed up on itunes on the computer which are on the hard drive, how do i extract contacts and other files from the hard drive thanks

    If the old drive is not accessible then, no, you will not be able to access all your files on it. In this case you may need to look at the following:
    Basics of File Recovery
    Files in Trash
    If you simply put files in the Trash you can restore them by opening the Trash (left-click on the Trash icon) and drag the files from the Trash to your Desktop or other desired location. OS X also provides a short-cut to undo the last item moved to the Trash -press COMMAND-Z.
    If you empty the Trash the files are gone. If a program does an immediate delete rather than moving files to the Trash, then the files are gone. Recovery is possible but you must not allow any additional writes to the hard drive - shut it down. When files are deleted only the directory entries, not the files themselves, is modified. The space occupied by the files has been returned to the system as available for storage, but the files are still on the drive. Writing to the drive will then eventually overwrite the space once occupied by the deleted files in which case the files are lost permanently. Also if you save a file over an existing file of the same name, then the old file is overwritten and cannot be recovered.
    General File Recovery
    If you stop using the drive it's possible to recover deleted files that have not been overwritten with recovery software such as Data Rescue II, File Salvage or TechTool Pro. Each of the preceding come on bootable CDs to enable usage without risk of writing more data to the hard drive.
    The longer the hard drive remains in use and data are written to it, the greater the risk your deleted files will be overwritten.
    Also visit The XLab FAQs and read the FAQ on Data Recovery.

  • Old computer is broke, how can I get my songs onto the new computer?

    My other computer with Itunes and all my songs was dropped and broke. We were unable to recover any of the songs. I have all the songs on my ipod though. So I downloaded Itunes onto this new computer, and now I am trying to add my recently downloaded songs to the ipod, and it keeps telling me that I need to erase the library and replace it with the new library. I don't want to lose all the songs I have now! What can I do? Is there any way to put all the songs from my ipod into Itunes just by using the ipod??

    Connect your iPod to your computer. When you get the message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod. Your iPod should appear in the iTunes source list from where you can change the update setting to manual and use your iPod without the risk of accidentally erasing it. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default. Check the "manually manage music and videos" box in Summary then press the Apply button: Managing content manually on iPod
    Once you are safely connected there are a few things you can do to restore your iTunes from the iPod. If you have any iTunes Music Store purchases the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. A paragraph on it has been added to this article: Transfer iTunes Store purchases using iPod
    The transfer of content from other sources such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. Have a look at the web pages and documentation, this is just a small selection of what's available, they are generally quite straightforward. You can also read reviews of some of them here: Wired News - Rescue Your Stranded Tunes
    TuneJack Windows Only
    iPod2PC Windows Only
    iGadget Windows Only
    iDump Windows Only
    iRepo Windows Only
    iPodRip Mac & Windows
    YamiPod Mac and Windows Versions
    Music Rescue Mac & Windows
    iPodCopy Mac and Windows Versions
    There is also a manual method of accessing the iPod's hard drive and copying songs back to iTunes on Windows or a Mac. The procedure is a bit involved and won't recover playlists but if you're interested it's available at this link: Two-way Street: Moving Music Off the iPod
    Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync. I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay.

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