Old Creative Suite license issue

We have an old physical copy of Creative Suite 1.0 with disks and license sticker on the box. The license is currently in use on an old XP machine that we need to upgrade to Window 7. There is no deactivate option, and the product will not activate once installed on Win7.
We talked to one Adobe representative who said the CS1 & 2 activation servers were taken down. He referred me to a web link with downloadable CS2 media with a license key (yes CS2 not the CS1 that we have).
After downloading and installing this with the license key provided, it says there is a problem with the license. I talked to another rep who said they only handle customer service and that I need to post on the forums for technical support.
So can someone help us out here? We just want to get our old product re-activated.
Thanks.

Yea, I noticed this the first time I did the setup because it asked me to enter the next disc. I will go ahead and try this again, but the fact that it didn't ask me about the other disc and said it installed successfully makes me  think I did the install fine and the license just isn't working.
EDIT: I noticed this after reading over the instructions page again: "You can use the serial numbers provided as a part of the download only if you legitimately purchased CS2, CS2 applications, Acrobat 7, or Audition 3".
Does this have anything to do with the sign in ID used to access the downloads page? As I mentioned before, we have the CS1 Suite, but the Adobe rep took us to the CS2 download page; I'm guessing because the CS1 is older and harder to deal with activation. I asked the second Adobe rep about this when the install didn't work, and he asked which ID we used to purhase CS1. I explained to him it wasn't an email address since this was back when there were user IDs that were not email addresses. This is when he referred me to the forums.
Thanks.

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