Old devices in Ciscoworks RME

I'm using LMS2.6. RME is version 4.06. I have a number of devices show up in my reports that no longer exist. I can't delete them as they don't appear in the DCR. When I try to add them back in, I get an error saying they already exist.
Can someone please tell me where I can delete these old devices?
Thanks!

I have finally found the answer after hunting high and low.
https://supportforums.cisco.com/thread/174743.pdf
Once I added the devices into ACS, they appeared in my DCR so now they can be deleted

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  • On iOS 8 and "old" device for the operating system. О iOS 8 и "Старых" устройствах на этой операционной системе

    USA.
    Good day! I like you a fan of the forum users of APPLE. I live in the Russian Federation. Began his acquaintance with this company back in 2010 with the Ipad 2 device was still on ios 5. In January 2014 I made ​​a gift and bought the iPhone 5s on OC IOS 7. I bought it at the official Russian official price that more accurately put Apple in 1100 $. In our country, it is a lot of money. With the money I could live for 3 months. In fact, I became the owner of a top (at the time) from a favorite device of Apple. My iPhone 5s worked perfectly on ios 7. sometimes met friezes light animation, and non-critical bugs, but who is without sin? Favorite company I was willing to forgive it because I see that she is trying to be better and not standing still. Looking WWDC presentation which provided us with iOS 8 you assured me that everything was better, faster, more functional. I was determined that update my iPhone 5s to iOS 8.0 ... APPLE releases new OC iOS 8 ... And I live! Behind the beautiful words that we said at the presentation of the great features of the new iOS hiding "something." And that "something" turned my phone in ... "pumpkin"! Yes! In that same stupid pumpkin! And now I will explain why I think it's pumpkin, not rose.
    Sea bugs ... and they are awful and terrible as it does not give me the full extent of my work enjoy iPhone 5s!
    Start from the beginning:
    1 Streaming through technology "Air play".
    "Air play" ceased to function properly! He was often disconnected from Apple tv and Apple airport express last generation. Apple tv 2g can not receive the signal from my iPhone 5s! And when it's all the same he gets a video playback does not last long, it just breaks and does not connect again! Helps to restart Apple TV and a hard reset by holding the button "HOME" button and "POWER". On the "Apple TV" is worth the latest firmware as these problems are manifested in the previous firmware of the device.
    2 Built-in browser "Safari".
    Tab in the "Safari" became constantly updated when I switch to another application or the other tabs! Apparent lack of memory (on iOS 7.1.2 with it all much better. At least when switching tabs does not re-update the previous tab).
    Playing online video on non-optimized mobile site in the browser "Safari" really does not work! It is turned on and loaded almost to infinity! Sometimes just a black screen with an icon "Play" to be pressed at least 100 times, and the result is 0!
    Scroll pages in the browser have become terribly sharp and smooth! on iOS 7.1.2 everything is fine, nice and smooth and no such bugs! Total confusion and thoughtfulness browser "Safari".
    If the video still runs (for me equates to a miracle) then when rewinding the film is generally something strange ... Fast chooses how minutes and seconds I watch a movie (usually just starts playing from the beginning), or does not respond at all ... This is the same magic Apple? Unlikely.
    3 multitasking menu (double-press "HOME").
    Call multitasking (by double-clicking "HOME") began working with a delay, with a lag, c jerky animation, and sometimes even without it.
    Control Center (which is called swipe upwards) was to slow down! Yes! That retard! Animation jumping shutter control center began play with tangible frame loss! If iPhone 5s under the control of OS iOS 7.1.2 everything happened smoothly, beautifully and dynamically in the iOS 8.0 it looks like on the iPhone 5 running iOS 7.C than strongly connected is not clear! Graphic differences from iOS iOS 7 8 almost equal to 0, and the speed of decline in almost 50%! How ?! Why ?! Why does my iPhone 5s become the iPhone 5 ?! This is an artificial slowing my device to increase the demand on the iPhone 6 or still glitch iOS 8.0 for iPhone 5s? Honey the company Apple, I really hope for the 2nd. Especially this shortfall fps animation curtain markedly if you open multitasking (acquired by double button "HOME") and call the control center and you'll see that the animation is playing choppy and not smooth! On IOS 7.1.2 this is not! Control center jumps smoothly and beautifully! On iOS 8.0 it happens all the time! Even if you turn off your favorite contacts and recent calls (I'm ashamed to say they thought) that appeared in iOS 8 (they are above programs on the multi-tasking) not solve the problem. As well, if you call the control center on the lock screen, then drop FPS will be very noticeable even to the untrained viewer (especially if you take two iPhone 5s one running iOS 7 and 8, the second on iOS and compare them on the forehead). If the Control Center click airdrop (air play) the animation of its appearance again played in spurts and not terribly nice and smoothly (especially noticeable on the lock screen and comparison of the forehead)! In a telephone call has been going absolutely shameless FPS drop a call center management and other activities!
    And yes, for me it is a critical issue! I do not want the transition to iOS 9 my iPhone 5s turned to the iPhone 4 on iOS 7 (vid you all remember this terrible story?)! I want my iPhone 5s worked as smoothly as on iOS 7.1.2! Nor any justification for this inhibition iskuvsstvennoy I can not see! 8 beautiful iOS did not! graphic elements do not appear! So goes the Apple is doing this on purpose ?! We go down the list!
    4 minor bugs that just break my brain and kill all the beauty of the use of "the best mobile operating system in the world"!
    4.1. When a call comes in when you clicked the icon making a call the phone for about 2-3 seconds, vibrates and plays a melody. On iOS 7.1.2 ringtone and vibration stops as soon as you have accepted the challenge and in your ear does not play your ringtone by "imagine Dragons", cheeks beats you invented vibration in the style of "Tick-tonic."
    4.2. When you look at the page on the Internet-phone terribly terribly strongly heated! A pair of piping hot! On iOS 7.1.2 is no such problem! Telephone hot, but not as much as on iOS 8.0!
    4.3. Folder on the home screen opens with a delay of 0.5-1 second is the impact on the overall impression of iOS 8.0.
    4.4. When you create a set (12 pieces) icons in one folder if dramatically open the folder and make swipe to the left then the following icons in this folder does not have time to boot up and are delayed by 1 second.
    4.5. When you create a folder with 1-9 icons do if the above action fails then the animation (the same bug exists in iOS 7.1.2). It is very not nice aesthetically.
    4.6. Scroll to your "Settings" felt terribly antsy. Although it is not only in the application "Settings" but also to the entire system and applications in general ...
    4.7. Scroll to the Home screen has become less responsive to user actions all movements inogoda occur with jerky animation and some delay to the user.
    4.8. Quite often, and without rational reason for going off the sensor device. That is, the screen does not respond to any user action! Helps pressing "HOME" or hard reset by holding the button "HOME" and "POWER".
    4.9. Most people on the iPhone 5s lost communication with a mobile operator. Just go on and lost and because of this I have missed calls from their loved ones and friends (would cost you to be glad that I have not missed calls on business issues).
    5.0. Many owners of iPhone 5s and iPhone 5 uhudzhenie complain about battery life. I honestly did not notice it, but we will not drop this off.
      Outcome.
    And now gets quite an interesting question, why? Why does my iPhone 5s began to slow? Why in the absence of graphical improvements are absolutely the same actions were reproduced with the loss of fps, slow down, lag, hover, fly? Why, if put next iPhone 5s on iOS 7.1.2 and exactly the same iPhone 5s on iOS 8.0 and pull the control panel to call multitasking bar, carry out all other actions I have described it on your device running iOS 7.1.2 it will work without any delays, lags, the deterioration in the responsiveness of the interface, reducing fps, and no departures from simple applications written directly by Apple? I see absolutely no any obstacles in the way to make the iPhone 5s to the operating system iOS 8.0 worked with the same smoothness, with the same responsiveness and speed as the iPhone 5s running iOS 7.1.2! I do not see what these restrictions are not!
    There are many different bugs that I do not even remember now (as I write this text on emotions (positive) as able to roll back your iPhone 5s back to iOS 7.1.2, and he seemed to come alive with new life) and so far I have esteemed company APPLE does not eliminate these improvements do not, I will not go back to iOS 8.0! if the dispensation of these bugs, flaws, intentional degradation of the (almost identical in performance in comparison with the iPhone 6) IPhone 5s will not happen and the company APPLE will continue to apply to consumers of their products as a beta tester I will be forced to organize a petition and file a class action lawsuit in court not only in their own country (which is for the Russian Federation) but also in the United States and in other countries where people are just like me trying to deceive, mislead and force companies to buy new devices APPLE without having expressed any any more substantial explanation except as <iPhone 6 was 25% more powerful on with alignment with the iPhone 5s>!
    P.s.
    I hope Apple will still listen to their users and I also hope that it (Apple) still change his mind and will try in the near future to give users not-so-old devices (iPhone 5s, iPad Air, iPad mini Retina) and enjoy on all the new features of iOS 8 no lag, locked up, overheating, inhibited animation. Thank you for being there!
    Ru.
    Всем доброго времени суток! Я как и вы форумчане являюсь фанатом компании APPLE. Проживаю я в Российской Федерации. Начал свое знакомство с этой компанией в далеком 2010 году с устройства Ipad 2 тогда еще на ios 5. В январе 2014 я сделал себе подарок и купил iPhone 5s на OC IOS 7. Купил я его официально по официальной Российской цене которую выставила Apple точнее за 1100$. В нашей стране это очень большие деньги. На эти деньги я бы мог жить 3 месяца. По сути я стал обладателем топового (на тот момент) устройства от любимой компании Apple. Мой iPhone 5s прекрасно работал на ios 7. Иногда встречались легкие фризы анимации, и не критичные баги, но кто без греха? Любимой компании я был готов это простить так как вижу, что она старается быть лучше и не стоит на месте. Посмотрев презентацию WWDC на которой представили iOS 8 нас с вами уверяли, что все стало лучше, быстрее, функциональнее. Я твердо решил, что обновлю свой iPhone 5s до iOS 8.0... APPLE выпускает новую OC iOS 8... И я обновился! За красивыми словами, что нам говорили на презентации, за великолепными функциональными возможностями новой iOS скрывалось "нечто". И это "нечто" превратило мой телефон в... "тыкву"! Да! В ту самую тупую тыкву! И сейчас я объясню почему я думаю, что это тыква, а не роза.
    Море багов... причем они ужасны и страшны так как не дают мне в полноценной мере насладится работой моего iPhone 5s!
    Начнем по порядку:
    1. Потоковая передача данных посредством технологии "Air play".
    "Air play" перестал нормально работать! Он стал часто отсоединяться от Apple tv и Apple airport express последнего поколения. Apple tv 2g не может принять сигнал от моего iPhone 5s! А когда все же это у него получается то воспроизведение видео длится не долго оно просто обрывается и не дает подключиться повторно! Помогает перезагрузка Apple TV и жесткий сброс посредством удержания кнопки "HOME" и кнопки "POWER". На "Apple TV" стоит последняя прошивка так же эти проблемы проявлялись и на предыдущей прошивке устройства.
    2. Встроенный в систему Браузер "Safari".
    Вкладки в "Safari" стали постоянно обновляться когда я переключаюсь на другое приложение или на другие вкладки! Явная нехватка оперативной памяти (на iOS 7.1.2 с этим все гораздо лучше. по крайней мере при переключение вкладок не происходило повторное обновление предыдущей вкладки).
    Воспроизведение онлайн видео на не оптимизированном для мобильных устройств сайте в браузере "Safari" толком не работает! Оно включается и загружается чуть ли не до бесконечности! Порой просто черный экран с иконкой "Play" на которою нажимай хоть 100 раз, а результата 0!
    Пролистывание страниц в браузере стали до ужаса резкими и не плавными! на iOS 7.1.2 все прекрасно, плавно и красиво и таких багов нет! Общая заторможенность и задумчивость браузера "Safari".
    Если видео все же запускается (что для меня приравнивается к чуду) то при перемотке фильма происходит вообще что-то непонятное... Перемотка сама выбирает с какой минуты и секунды мне смотреть фильм (чаще просто начинает воспроизводить все с самого начала) либо не реагирует вовсе... Эта та самая магия Apple? Непохоже.
    3. Меню многозадачности (двойное нажатие кнопки "HOME").
    Вызов многозадачности (посредством двойного нажатия кнопки "HOME") стал работать с задержкой, с лагом, c дерганой анимацией, а порой и вовсе без нее.
    Центр управления (который вызывается свайпом снизу вверх) стал тормозить! Да! Именно тормозить! Анимация выпрыгивания шторки центра управления стала воспроизводиться с ощутимой потерей кадров! Если на iPhone 5s под управление OS iOS 7.1.2 все происходило плавно, красиво и динамично то в iOS 8.0 все выглядит как на iPhone 5 под управлением iOS 7.с чем это связанно решительно не понятно! Графические отличия iOS 7 от iOS 8 практически равны 0, а скорость работы сниженна практически на 50%! Как?! Почему?! Почему мой iPhone 5s стал iPhone 5?! Это искусственное замедление моего устройства для повышения спроса на iPhone 6 или все же недоработка iOS 8.0 для iPhone 5s? Дорогая компания Apple, я очень надеюсь на 2-е.  Особенно эту нехватку fps в анимации шторки заметно если открыть многозадачность (посредством двойного нажития кнопки "HOME") и вызвать центр управления и вы увидите что анимация проигрывается рывками и не плавно! На IOS 7.1.2 такого нет! Центр управления выпрыгивает плавно и красиво! На iOS 8.0 это происходит постоянно! Даже если отключить избранные контакты и недавние вызовы (я грешным делом подумал на них) которые появились в iOS 8 (они находятся выше программ на панели многозадачности) проблему не решить. Так же, если вызвать центр управления на экране блокировки то падение FPS будет очень заметно даже для неподготовленного зрителя (особенно если взять два iPhone 5s один под управление iOS 7 и второй на iOS 8 и сравнить их в лоб). Если в центре управления нажать кнопку airdrop (air play) то анимация ее появления опять таки проиграется рывками и ужасно не красиво и не плавно (особенно заметно на экране блокировки и при сравнение в лоб)! При телефонном вызове происходит уже совсем уж бессовестное падение FPS при вызове центра управления и при других действиях!
    И да, для меня это критичная проблема!  Я не хочу чтобы при переходе на iOS 9 мой iPhone 5s превратился в iPhone 4 на iOS 7 (Вы видь все помните эту страшную историю?)! Я хочу чтобы мой iPhone 5s работал так же плавно как и на iOS 7.1.2! Ни каких оправданий для этой искувсственной заторможенности я не вижу! iOS 8 красивей не стала! графических элементов больше не появилось! Так выходит компания Apple делает это специально?! Идем дальше по списку!
    4. мелкие баги которые просто разрывают мой мозг и убивают всю красоту использования "Самой лучшей мобильной операционной системы в мире"!
    4.1. При входящем вызове когда вы нажали иконку принятия вызова телефон еще около 2-3 секунд вибрирует и проигрывает мелодию. На iOS 7.1.2 мелодия и вибрация останавливается как только вы приняли вызов и вам в ухо не играет ваш рингтон в исполнении "imagine Dragons", по щекам не бьет придуманная вами вибрации в стиле "Тик-тоник".
    4.2. Когда смотришь страницы в интернете телефон ужасно-ужасно сильно греется! Парой обжигающе сильно! На iOS 7.1.2 такой проблемы нет! Телефон горячий, но не так сильно как на iOS 8.0!
    4.3. Папки на домашнем экране открываются с задержкой в 0.5-1 секунду это сказывается на общем впечатлении от iOS 8.0.
    4.4. При создании множества (12 штук) иконок в одной папке если резко открыть папку и сделать свайп влево то следующие иконки в этой папке не успевают загрузиться и отображаются с задержкой в 1 секунду.
    4.5. При создании папки с 1-9 иконками если проделать описанное выше действие то произойдет сбой анимации (этот же баг есть и в iOS 7.1.2). Это крайне не приятно эстетически.
    4.6. Пролистывание в приложении "Настройки" стало ужасно дерганым. Хотя не только в приложении "Настройки" но и по всей системе и в приложениях в целом...
    4.7. Пролистывание на Домашнем экране стало менее отзывчивое на действия пользователя все движения иногода происходят с дерганой анимацией и какой-то задержкой на действия пользователя.
    4.8. Довольно часто и без объяснимой причины происходит отключения сенсора устройства. То есть экран не реагирует ни на какие действия пользователя! Помогает нажатие кнопки "HOME" либо жесткий сброс посредством удержания кнопки "HOME" и "POWER".
    4.9. Большинства людей на  iPhone 5s пропадает связь с сотовым оператором. Просто берет и теряется и из за этого я уже пропускал звонки от своих близких и друзей (стоило бы вам порадоваться, что я не пропустил звонки по рабочим вопросам).
    5.0. Многие обладатели iPhone 5s и iPhone 5 жалуются на ухуджение работы аккумулятора. Я честно говоря этого не заметил, но не будем сбрасывать этого со счетов.
    Итог.
    А теперь встает довольно интересный вопрос, почему? Почему мой iPhone 5s стал тормозить? Почему при отсутствии графических улучшений абсолютно одни и те же действия стали воспроизводится с потерей fps, тормозить, лагать, зависать, вылетать? Почему если положить рядом iPhone 5s на iOS 7.1.2 и точно такой же iPhone 5s на iOS 8.0 и вытянуть панель управление, вызвать панель многозадачности, провести все остальные действия описанные мною то на устройстве под управлением iOS 7.1.2 все будет работать без каких либо задержек, лагов, ухудшение в отзывчивости интерфейса, уменьшении fps и просто без вылетов из приложений написанных непосредственно компанией Apple? Я не вижу абсолютно ни каких преград в том чтобы сделать так чтобы iPhone 5s под управлением операционной системой iOS 8.0 работал с той же плавностью, с той же отзывчивостью и скоростью, что и iPhone 5s под управлением iOS 7.1.2! Не вижу от того, что этих ограничений нет!
    Есть еще множество различных багов о которых я сейчас даже не вспомню (так как этот текст я пишу на эмоциях (положительных) так как смог откатить свой iPhone 5s обратно на iOS 7.1.2  и он как будто ожил новой жизнью) и пока глубокоуважаемая мною компания APPLE не устранит эти не доработки я не буду возвращаться обратно на iOS 8.0! если устроения этих багов, недоработок, умышленного ухудшения работы (практически одинакового по производительности в сравнении с iPhone 6) IPhone 5s не произойдет и компания APPLE будет и дальше относиться к потребителям своей продукции как к бета тестерам я буду вынужден организовать петицию и подать коллективный иск в суд не только в своей стране (коей является Российская Федерация) но и в США и в других странах где людей так же как и меня пытаются обмануть, ввести в заблуждение и заставить покупать новые устройства компании APPLE не дав на то ни каких более существенных объяснений кроме как < iPhone 6 стал на 25% мощнее по с равнению с iPhone 5s>!
    P.s.
    Я надеюсь компания Apple все еще прислушивается к своим пользователям и я так же надеюсь, что она (Apple) все же одумается и постарается в ближайшее время дать пользователям не таких уж и старых устройств (iPhone 5s, iPad Air, iPad mini Retina) наслаждаться и дальше всеми новыми возможностями операционной системы iOS 8 без лагов, подвисаний, перегревов, заторможенной анимации. Спасибо, что вы есть!

    Agreed! This bug with the ringtone delay (№4.1) is really annoying

  • HT1451 I am trying to move two ring tones from my Iphone 4 to my new Iphone 5.  I can see the ringtones on my old device in Itunes but I cant seem to move them to the Library or to the new device.

    I am trying to move 2 ringtones from my Iphone4 to my new Iphone5.  I can see the ringtones in Itunes on the old device.  I cant seem to copy them to the library or to the new phone.  Do you have any suggestions?

    Hello DelaineF,
    Congratulations on your new iPhone 5!  It sounds like you would like to transfer your ringtones from your iPhone 4 to your iPhone 5. 
    If the ringtones were purchased from the iTunes Store, you can transfer them to iTunes using the steps in this article:
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer
    http://support.apple.com/kb/ht1848
    Once you have the ringtones on your computer, I recommend using the steps in the following article to sync it to your iPhone 5:
    iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
    http://support.apple.com/kb/ph12313
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • How do you remove an old device name from your iTunes account?

    I have several old device names/backups on my iTunes that I want to remove.  They were from old iPhones that we've turned into iPod's for my kids which we needed to create a new device name for them.  So now when I restore a device, I have a list of about 10 different names to choose from.
    How can I erase the old names/backups that we no longer use?  I still have 3 on there that I want to keep though so I don't want to erase all of them.

    iTunes Prefs > Devices.
    Selec a backup and delete it there.

  • Upgrade eligibility extended after old device transfer to another family member

    In July 2013, I transferred an almost 2 year old device from one family member to another(a son). The eligibility for upgrade at a discount on his account line was then extended by a year following the old device transfer to his account line even though the device was not new, to him or to our account.  I do not understand how or why this happened.  I also don't know if I am asking this question in the correct place to get a response and corrective action from Verizon Wireless.  The link to email customer support on the My Verizon login site has apparently been removed.  Thank you for any assistance or help you may provide.

        You've come to the right place, MMBrown26. I'm confident that I can help you. I will need to take a look at your account. Please follow me (ChaunceyM_VZW) and send me Direct Message. If you include your wireless number, I will review your account and contact you. Thanks in advance.
    ChaunceyM_VZW
    Follow us on twitter @VZWSupport

  • How can I sync my new devices with iOS 5.1 with my itune PC 10.7v previously synchronize with my old devices with iOS 6.0 on it?

    How can I sync my 2 new devices with iOS 5.1 on it with my iTune PC 10.7v previously synronize with my old devices with iOS 6.0 on it. Thanks from Joe

    You can sync as many devices as you like

  • HT201272 How can I recover a purchased app on one itouch (which has since died) and put it on my new itouch device if I haven't syncronised my old device with my mac/itunes account before it died?

    How can I recover a purchased app on one itouch (which has since died) and put it on my new itouch device if I haven't syncronised my old device with my mac/itunes account before it died?

    It is easy to download items you have purchased from iTunes again; this article will walk you through it: http://support.apple.com/kb/HT2519
    You want the "Apps on iOS" section.

  • I just came back from a family vacation and tried to sync my phone to my laptop. It didnt recognize my phone, and did i want to add device or restore to old device.  i chose to restore and in doing so, i lost all the photos taken on our vacation.

    i just came back from a family vacation and tried to sync my phone to my laptop.  It didnt recognize my phone, and did i want to add device or restore to old device.  i chose to restore and in doing so, i lost all the photos taken on our vacation.  is there a way to retrieve photos?  the completely disappeared from my iphone altogether. I am using iphone 5. I did not have any backup since I was about to download the photo. Please help me. Thank you

    See:
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

  • I accidentally chose to treat a new iphone in my itunes as 'new'. I now want to restore a backed up version of my old device. How do I do this?

    When I first plugged my new iphone into itunes and tried restoring from my old device it said I couldn't becauas my old device's software was too old. I then updates my old device. I plugged in my new phone and accidently chose to treat it as 'new' as apposed to restore up from old device. I do I now restore all my apps and what not from my old phone?

    Aa long as your Backup file is still the Backup from your earlier iPhone you will have no problem in Restoring your iPhone from that earlier Backup.  There are many reasons that owners would choose to Restore to Factory Settings (as New) and then go back and Restore their Backup content.  If you connect your iPhone to iTunes use the iTunes pulldown menus at the top left of the iTunes Screen looking for your Device and then the available Backup Files will show and you can select the one that relates to the date of the Backup you want.
    You will NOT need to Erase any content to do this.
    On my iTunes on my Mac it is under File>Devices>Backup

  • Can anyone help with associate my new iPhone with iTunes? My other old devices are there, but I see only how to delete one, not how to add one.  Thank you.

    Can anyone help with associate my new iPhone with iTunes? My other old devices are there, but I see only how to delete one, not how to add one.  Thank you.

    iTunes Match is a subscription system that allows you to upload your own music (e.g. coped from CDs) to the cloud so that it shows (in the cloud) on your devices and computers without having to sync/copy it.
    Automatic downloads allows to, for example, buy an app on your computer's iTunes and have it automatically download on your phone without having to connect and sync it or go to the Purchased tab in the App Store app on your download and download it yourself - but doing that, going to the Purchased tab and redownloading an app, should get it associated.
    But no, I'm not aware of any problems that not having it associated causes.

  • How do l transfer all my music to a new device. It show my music in iTunes when l use my old device but when l go to sync it to the new phone there is no music in itunes

    How do l transfer my music . When l put my old device in to the computer it come up in iTunes and when l put my new device in to transfer the music there is nothing in iTunes . What an l doing wrong.

    When l put my old device in to the computer it come up in iTunes
    You need to sync the content from the old device before you can sync the new one.
    iOS: Syncing with iTunes

  • I'm having a real hard time retrieving my emails from my old device

    I've switched to a 5s from a 4s I'm having a hard time reciveing my old and new emails and had to manually download all apps ,my contacts went through just fine I'm not reciveing any email? Can anybody help?

    Do you have the email accounts created on the new device. You will not get old email from the old devices on the new device, unless they are IMAP or Exchange accounts. Email downloaded to a device are on the local device and are not part of the backup or sync. If you are having issues getting new mail, that is a completely different issue.
    Not sure exactly what you did in the activation of this new device, but it sounds like you may have set it up as new and are trying to sync data back from iTunes? Is that correct?

  • HT201302 How do I transfer pictures from my old device (phone) to my new device?

    How do I export photos from my old device (phone) to my new device?

    http://support.apple.com/kb/HT2109

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