Old email address (no longer used) is stored in iphone so cant access icloud
I can not access the old email address and I do not remember the password. I have a new icloud identity linked to y Apple ID with a username and password I do know but I can not acces it via my iphone 4 as it displays the old email address and I can figure out how to change it - does anyone know how?
go
settings->icloud
settings->itunes & app stores
if the old appleID shows up logout from it
Similar Messages
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I am trying to delete the iCloud account on my iPhone that is associated with an old email address no longer in use, so I can set it up with my new email address. I am unable to delete the account until I turn off "Find my iPHone" which it won't let me do unless I log in under the old email address..... Problem is, I don't remember the password for the old address/account. It is no longer functional so I cannot request a reminder. I've already updated my iTunes/Apple ID with my new email address. I'm stuck!! Help!
You remember the answers to the security questions or you call Apple, talk to someone in account security, and prove to them that you own the account.
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I have old email address's I used for iTune music purchases and cannot change password on several old accounts. Now some of the music I purchased I can not download and authorize it on my device. What can I do password security does not match my birthdate on two of the accounts. Apple can not send me email with a password authorization on several current accounts that I have with them. How can I contact Apple with this annoying problem I can not fix.
settings - app/iTunes store - sign out and sign back in with your new id.
Note - if your older apps needs an update it will use your old apple id and password, as Apps are tied to the apple id that was used to purchase it.
You can't merge apple id. -
I want to play music bought from itunes on my new computer but apple id is old email address no longer accessible and password forgotten. Security information date of birth also not accepted. No good apple sending reset information to old email address as I cannot access it
Welcome to the Apple Community.
The following article(s) may help you.
Moving your iTunes library to a new computer -
New hard drive installed in Mac. iTunes keeps asking to authorize a very old email address which is not associated with my iPhone and I cannot sync iTunes to my iPhone.
It is referring to purchases made using an Apple ID that was set with that email as the Apple ID. Did you simply create a new Apple ID when the old email address was no longer being used? If so, then that old Apple ID is still tied (and will always be tied) to the purchases made with it, and you will have to sign into iTunes with that Apple ID in order to authorize the computer to it.
If you don't remember the password for it, you can go to Manage your Apple ID and click on Reset password. If you don't remember the answers to your Security Questions, you can contact Apple Support to get them reset:
ACCOUNT SECURITY CONTACT NUMBERS
Cheers,
GB -
I have reset my iPhone 5 and now it is asking me to activate my phone with my apple ID but when i put in my details in its say the my email address cannot be used to unlock my iPhone? help!
You need the Apple ID and password from the previous owner who set the Activation Lock. Where did you get this phone?
iCloud: Find My iPhone Activation Lock in iOS 7
Find My iPhone Activation Lock: Removing a device from a previous owner’s account -
How do I delete an ICloud acct on IPhone when the old email address no longer exists?
I changed my Apple ID password due to a phishing email and it started a downward spiral of issues. My original ICloud email address no longer exists. I have tried to sign out/in in itunes that worked but I cannot delete the ICloud account because the field is not editable for apple ID. I tried setting it back to the old email address to turn off Find my IPhone but it will nopt allow because the email address cannot be verified because it no longer exists.
To Delete an iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone. If you don't know the password for your old ID, or if it isn't accepted, and if your old ID is an earlier version of your current ID, temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. You should then be able to delete the old account. When done, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.
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I want to change some security settings in my Apple ID and it asks to answer some security questions that I have no clue why I am answering them wrong. So then I check off send a reset email to change them and the email address comes up with an old email address I no longer can access. That email address is nowhere in my profile! My profile has 3 email address that are active but not this one. HELP... Thank you so much beforehand
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(121062) -
With th upgrade page displayed for maverick 10.10.2 I click on down load. Amessage pops up say there are other accounts that need to be updated and it gives me the account (old email address) which is an old account that I changed the name to new email address. When I click on OK and the down load the message pops up again. I have not been able to upgrade maverick.
What you are experiencing is 100% related to Malware.
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us! -
Who do I talk to to get my old passwords for old email addresses that I once had when I first purchased music. I have had to change computers and email subscribers and now I cannot transfer music from my phone back into Itunes
Reset your password
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I have an old apple id/email that i no longer have access to. So when I'm trying to sync my iphone to my computer/ itunes it's telling me that i will loose songs etc.. if I dont authorize that acct... I have no way to access that account. I have a new acct that I've been using and need to connect them or some how merge them and get rid of the old one. Any help please!!!
Good question. The people who can help update your Apple ID to an accessible email address are atexpresslane.apple.com
After you've navigated there...
Choose iTunes
Choose iTunes Store
Choose Purchases, Billing, ...
Choose topic not listed
In the box that appears type "no longer have access to my Apple ID email address and I need to reset my password. do not know security questions" (this will allow you to schedule a call to resolve the issue)
Click Continue
Click "Schedule a Call"
Someone will contact you to resolve this issue.
In the future, you might using only email addresses that you can access permanently. -
I upgraded to a iphone 4s,when they transferred my info to my new phone itunes did not recognize my apple id because it is a old email adress that is not now being used.
IF - you changed your ID - go to Settings>Store>Apple ID - tap the ID and sign out, sign in the the correct account. Apps that you purchased with the old ID have to be updated with that ID and are always tied to that old ID.
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Deleting email address' no longer used
I used to be on an Exchange server and used Outlook as my mail client. I am no longer on an Exchange server but sill use Outlook as my mail client. When I draft a new email, all the email address' appear as possibly recipients. They are not in my Outlook address book or in my contacts. Do I have to restore my phone to permanently remove them as possible mail recipients? Thank you.
Have you done a "sync" lately? When I sync after having removed e-mail addresses from Outlook, the deleted information does not appear on my iPhone.
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I recently changed my Apple ID (to my new email address), but my iPhones are still showing my old Apple ID and are asking for my old password. It no longer exists and now I can not add any Apps or get into iCloud because they previous ID no longer exists but that is what is popping up in Apple ID box and I cannot change it on the phone. How do I get my new Apple ID assigned to my phone(s)?
Welcome to the Apple Community.
If it's iCloud that is asking for these details:
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.
If it's iTunes asking for these details:
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too. -
Can someone help my reset my iCloud password?
My icloud was under a deleted email address as well. I dont know how but i typed in my password for my apple ID/new email i have now and it actually worked. Freaky but it worked. Try using the password you have now for your apple ID on your icloud account password regardless if it is a deleted email account.
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