Old email hooked up to iCloud and I cannot change it

I cannot change my email since the account does not exist. My old password is not working with it.

Similar Messages

Old email address showing in icloud and I can't see how to change it back to my address

My son gave me his old iphone and we changed the name to my email address and Apple id etc. Yesterday I downloaded the new 7.0.2 update and now icloud is showing up as my sons old email address. How do I change it back to my email address please?

Sign out of iCloud on your iPhone and sign in with own appleID. setting --> iCloud --> Sign out You can check your status and connected devices on icloud.com

HT6114 When I click on update, a message pops up saying other accounts need to be also updated and it gives the account (an old email address I previously used and have remai changed. When I click OK the message goes away and the original download screen

With th upgrade page displayed for maverick 10.10.2 I click on down load. Amessage pops up say there are other accounts that need to be updated and it gives me the account (old email address) which is an old account that I changed the name to new email address. When I click on OK and the down load the message pops up again. I have not been able to upgrade maverick.

What you are experiencing is 100% related to Malware.
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

I just bought a used iMac and I'm having problems updating my apps from the app store! it shows that i am signed in, but when trying to update, the email of previous owner shows and i cannot change it! how can i fix this?

how can i change the email from previous owner of the computer to mine?

The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1a. If you don't own another Mac
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
1b. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
2. Partition and install OS X
If you see a lock screen when trying to boot from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another authorized service provider to be unlocked. You may be asked for proof of ownership.
Launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In thePartition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
3. Other issues
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information.

I have a new email address and updated it with my apple id/icloud and updated on my iPhone, but i'm getting a pop up to enter my password with my old email address listed for iCloud/Apple id.

I have a new email address and updated my apple id/icloud with the new address. I updated on my iPhone, but i'm keep getting a pop up to enter my password with my old email address listed for iCloud/Apple id. How do I get it to go away?

Did you create a NEW Apple ID or did you change the email address for your OLD Apple ID? This will affect how you update apps in the future.
Anyway, go to Settings/iTunes&App Stores, log out, then log in with the new ID.

My iPhone has my old email set up throught iCloud. How do I reset my new username with the device without deleting everything. And if I have to delete my old account, will everything (contacts, pictures, games, apps, etc.) be erased from my phone.

My iPhone has my old email set up throught iCloud. How do I reset my new username with the device without deleting everything. And if I have to delete my old account, will everything (contacts, pictures, games, apps, etc.) be erased from my phone.

Your old ID connects to an icloud account containing all your data (email, contacts, etc.) If you then use a different ID, you will connect to a different account, which results in losing all your "apple" data, like emails, contacts, calendars, etc.
However, Apple IDs are also used to connect to an itunes store account, with is different. You can keep using the old itunes store ID to keep all your purchases (but if you change to a different ID, you will lose all purchased items) and use the new ID for icloud (but losing emails, contacts, etc. from the old account).

ICloud account email is grayed out and I cannot change it. How can I change it?

My iCloud account is grayed out on my iPad and iPhone and I cannot change it. It was previoudly set up as my email account that I no longer have access to. I was apple to change my Apple ID, but not the iCloud account. How can I change it?

If your new ID was changed (renamed) from your old ID rather than being an entirely new ID, recreate it by going to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

TS3991 I can't sign-in to my iCould account from my iPhone. The account is linked to an old email address that is closed and i cant access anymore. So that means that I can't reset the password!

I can't sign-in to my iCould account from my iPhone. The account is linked to an old email address that is closed and i cant access anymore. So that means that I can't reset the password! However, I can access my iCould account from the website.
I need help !

Welcome to the Apple community.
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID and that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.

I'm a little confused as to how Apple ID works. Do I need separate Apple IDs or email addresses for iMessage, iCloud, and Facetime?

Do I need separate Apple IDs or email addresses for iMessage, iCloud, and Facetime?
Everytime I attempt to use my Apple ID associated with iTunes with iMessage, iCloud, or Facetime, it tells me: 'Unable to verify email because it is already in use'. I've been playing around with it and find when I enter another email address other then the one associated with my iTunes account, it'll work. So it seems that my Apple ID will log me into the cloud (or whatever it may be), but I need another email address for the messages to be sent to? Perhaps somebody can clarify for me. Thanks in advance!

activation of imessage requires the ability to send an SMS message to a number commencing with +44. Do you have the ability to send international text messageswhile in Japan?

I want to play music bought from itunes on my new computer but apple id is old email address no longer accessible and password forgotten. Security information date of birth also not accepted

I want to play music bought from itunes on my new computer but apple id is old email address no longer accessible and password forgotten. Security information date of birth also not accepted. No good apple sending reset information to old email address as I cannot access it

Welcome to the Apple Community.
The following article(s) may help you.
Moving your iTunes library to a new computer

HT204053 I changed my AppleID in System Preferences, but the old ID comes up under iCloud and I get an error box saying my "ID or password are incorrect". How do I get rid of the old ID which now doesn't work with either my old or new password??

I changed my AppleID in System Preferences, but the old ID comes up under iCloud and I get an error box saying my "ID or password are incorrect". How do I get rid of the old ID which now doesn't work with either my old or new password??

Yes that makes sense, however have you updated it at My Apple ID before trying to change it in your system preferences > iCloud settings, you must do that first.

Why does my iPhone camera keep telling me "Cannot take photo" there is not enough available storage to take a photo, etc? I have it hooked up to ICloud and the cameral roll???

Why does my iPhone camera keep telling me "cannot take photo" there's not enough storage, but I have my phone/camera roll hooked up to Icloud and have purchased additional storage???

iCloud storage has nothing to do with remaining memory on the phone - only memory for backups and Photostream. The photo has to first be stored on the phone and copies sent to iCloud. If there is not enough available memory on the phone, the photo can't be taken.
To determine the remaining memory on the phone:
Settings > General > Usage > Storage
The Camera Roll is meant for temporary storage of photos, which should be imported to an app on your computer and deleted from Camera Roll. You can then sync back those photos which you want to keep on the phone.
iOS: Importing personal photos and videos from iOS devices to your computer

HT2693 I have the wrong email address on my icloud and my ipod touch says I need to verify it but I can't because I misspelled it, what should I do to change it?

I have the wrong email address on my icloud and my ipod touch says I need to verify it but I can't because I misspelled it, what should I do to change it?

Welcome to the Apple Community.
Firstly, you need to change your details with Apple, Start here, change your country if necessary and go to manage your account.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)

How do I delete old email addresses, when I try and play some of my songs I get a not authorized pop-up with an old email address?

How do I delete old email addresses, when I try and play some of my songs I get a not authorized pop-up with an old email address?

Edit the list the comes up when you go to the Window menu and select "Previous Recipients".
charlie

I changed my apple id from the one I used to originally sign up to iCloud and now cannot login to iCloud - do I need to change it back to access iCloud?

I changed my apple id from the one I used to originally sign up to iCloud and now cannot login to iCloud - do I need to change it back to the original apple id in order to access iCloud?

Gosh, this is full of great information and I need something a little bit deeper - and because I'm not a techy - can I explain...Apple ID changed a year ago from a work email to a personal email. No longer have access to original email..... New email and Apple ID worked flawlessly until today - every 3 seconds Sign in to iCloud pops up.. with the old work email. I enter the password - which is the same... and it says invalid.
I tried to delete the icloud, but you need the password and it says "find my phone" is on... i turn it off, and it's the old email... and the password again doesn't work, of course.
I am left stratching my head... I sync my phone and my correct, up to date email is in the Apple ID sections...
What am I doing wrong.. talk slow to me please, lol.

Old email hooked up to iCloud and I cannot change it

Similar Messages

Maybe you are looking for