Old hard drive crashed, cannot get iTunes to find files

Hi,
Please help. Been working on this for weeks and can't get it right. Am at my wit's end:
Old hard drive crashed; had new one installed. Tech person was able to find my iTunes on old drive and saved to thumbdrive. Downloaded most recent software and synced iPod - it "read" some of what was on it but would not play anything. tried to consolidate libraries/import from thumbdrive, then could view my whole library, but when I try to play any song it says it cannot locate the original file - does not matter if i purchased it from iTunes or added from CD. This computer is authorized, I've tried all the other "tutorials," added files (didn't work), tried using my iPod to xfer music to new computer - didn't work. I have my old hard drive booted and ready to go, can see the files and have copied them direct from drive to drive, still didn't work (followed the directions to keep music folder organized, etc.) What am I doing wrong?? I can't use my iTunes at all - just downloaded three new songs and that's all I can play from it. iPod itself seems unaffected.
Thanks!! - [email protected]

Hi, you said you still have access to your old hard drive.
Can you move the entire itunes folder from the old to the new?
Not just the 'itunes music' folder - you need the parent folder of that.
It has an important file named itunes library.itl that holds ratings, play counts and the paths to your music files.
Copy that entire itunes folder and all its subfolders over to the new PC.
Press *and hold* the shift key while starting itunes and choose the ITL file you just copied over.

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