OLD ID WONT GO AWAY AND I CANT PURCHASE NEW APPS
MY OLD APPLE ID IS NO LONGER VALID, BUT KEEPS SHOWING UP WHEN I TRY TO PURCHASE NEW APPS INSTEAD OF MY NEW APPLE ID. I FORGOT OLD APPLE ID PASSWORD BUT CAN'T GET IT --- HOW DO I GET APPS TO RECOGNIZE NEW APPLE ID?
Tamara ...
Try this support article > iTunes Store & Mac App Store
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http://www.apple.com/ipad/built-in-apps/
Click: Browser All Built In Apps
iMovie and GB must be purchased.
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It appears as if the OS currently on that machine was not the original OS? If so, you are running into this problem because the seller did not do what he was supposed to do - he was supposed to erase the hard drive and reinstall the original OS. And, if he got either the OS or any apps at the app store, they are not transferable as they are tied to his Apple ID forever. That is why you will have to pay for them using your own Apple ID. And, if he obtained the current OS at the app store, you may also run into another problem: you may not be able to reinstall the OS if needed as that is tied to the original Apple ID as well.
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What exactly does it say?
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Apple - Support - iTunes - Contact Us
Apple - Support - Contact Apple Support
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