Old iPhone backup shows on iCloud shows 9.8gb of data stored, but only 978mb from my new iPhone 6? My new. phone appears to have everything, but I don't want to delete the old backup file incase something's missing - can someone explain the size dis
.
Hello ShannonT-1977,
It sounds like you need to look at your iCloud storage data to see what is taking up all the space. You should be able to do that with this article:
Manage your iCloud storage
Thank you for using Apple Support Communities.
Regards,
Sterling
Similar Messages
-
I recently changed my apple ID but the old on is still on my iCloud account. The old address is dimmed on iCloud on my iPad so I can't change it. How do I change to the new address? I don't want to delete the account as I don't want to lose the pictures
To change it, you have delete the existing account. However you can avoid losing any pictures in the process. To avoid losing photo stream photos, save them to your camera roll (if not already there) before deleting the account. To do this, open your my photo stream album, tap Edit, tap the photos, tap Share, then tap Save to Camera Roll. (Camera roll photos are not effected by deleting the account.)
Then go to Settings>iCloud, tap Delete Account, then sign back in with the new ID. This deletes the account and your iCloud data from your device, but not from iCloud. Provided you are signing back into the same account, your iCloud data will reappear on your device when you sign back in. -
How do I delete duplicate songs in my iTunes? I have hundreds and I don't want to delete them one by one. They were all added on the same date, so sorting by the date won't help.
Hi, if this is in regards to your library simply open up itunes and do the following steps:
Click File
Scroll down to "show duplicates"
A list will then appear of your duplicate song titles.
Be sure to CAREFULLY review each song to make sure it is a duplicate ( as I have some music that is the same song but live, acoustic etc...)
Proceed to manually delete each song from the list and leave alone any song that you wish to keep.
Best of luck,
Cait -
My husband and I share one computer. We want to be able to share the same music on our iPhones, but we don't want to share the same contacts and applications. How can I set this up so we still share music, but everything else is separate on our iPhones?
Welcome to the Apple Community.
iTunes and iCloud are different accounts. You can both use the same ID for the store login and share your music etc., and use different ID's to log in to iCloud, thereby keeping your calendars etc separate. -
I' d just want my iPhone didn't alert on Holyday, but I don't want to hide the Holyday calendar. Default alert can't be set. Thank you.
Did you restore your new iPhone 4 from the backup of your iPhone 3? Did you make a current backup of your iPhone 3 BEFORE restoring this backup to your iPhone 4? Photos in your camera roll are included in the iPhone backup, but they must be in that backup in order to restore them to your new phone.
-
Is there a way to manually manage apps? I have lots of apps that I don't want on my iphone all the time, but I don't want to delete them from my itunes account permanently.
Deleting apps on your phone does not remove them from your account. They can be re-downloaded for free from the App Store, or synced from your computer as needed.
The easiest way to manage apps is to connect to iTunes on your computer, go to the Apps page of your device in iTunes, select which apps to remove, then sync. -
I want to create more icloud email addresses but I don't want to delete my current icloud address.
Answered in your other thread. Please don't post in more than one place, it can lead to people wasting their time answering a question which has already been answered.
-
can i save a podcast without taking up space on nano 6, i keep getting error message space is used up but I don't want to lose the podcast episode for the future
Sorry to be such a moron with this, but I just don't have much experience with this iPad. I have had it for over a year and I just keep adding stuff to it and it has worked great. Now that the memory is used up, I am trying to figure out how to free up space and not lose what I have paid for.
So, Step 1 is complete, as I have "Transferred" all of the purchases.
What is Step 2? I unchecked the concert on the iTunes library, did a sync, but it's still on my iPad.
Thanks again for the help!!! -
I want to reinstall an app [it's a game], but the thing is, I've already backed up the data in iCloud, so all it does is after reinstalling the app, it still has all the data I had when I backed it up in the cloud. But I don't want that data, I just want to reinstall the app like it is my first time installing the app. How do I do it?
-I'm using an iPad 2 and iOS 7What app is it? Game Data is not stored in iCloud except when restoring from an iCloud backup entirely. If you keep getting you old game data, it's probably from game center. Try logging out of game center in Settings > GameCenter before reinstalling the game.
-
We want to change the Primary iCloud account on one of the businesses computers and all it tells us is to delete it. We don't want to because we're afraid this will also delete all the meetings and other things saved on this account. Can anyone tell us how to simply change and not delete. Or can you let us know if you do lose anything if you delete an iCloud account??
ThanksNever mind, I figured it out!
-
I recently bought a pre-loved Macbook which has been sparsely used but I only realised Mackeeper was installed after I got back home. I did a thorough check previously before I bought it but I didnt know what Mackeeper was until I checked it out online. I want to get rid of it completely and the only way to do that is to reset my Macbk to factory mode but by doing so, I will delete Microsoft Office too and the previous owner had lost the key product no and the neccessities to reinstall the software. I have seen others say something about moving it to an external hard drive but I don't have one and I think it would be costly? Please, any experts on this matter come forward and give your best opinions. Thanks!
Additional info -
Software type: OS X 10.9.2The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1a. If you don't own another Mac
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
1b. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
2. Partition and install OS X
If you see a lock screen when trying to boot from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another authorized service provider to be unlocked. You may be asked for proof of ownership.
Launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In thePartition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. You will need the Apple ID and password that you used to upgrade. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
3. Other issues
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. -
I've forgotten my iPad password but I don't want to loose the data on it!
the computer its synced with is broken and wont turn on! is there anyway i can get into the ipad? the last photos of my late grandfather are on there and i really don't want to loose them!
if it is less than 10 attempts, the device sometimes say you can try agin after 8 hours. So if your remember the password you can put it then. Else, the last resort is really to rest the device.....
-
New iPod mini, but I don't want to delete old songs
So I got a new iPod because my battery had worn out and I used my warrenty. However, I heard rumors that if I register my new iPod that I will lose all of my music in iTunes. When I click on iPod Updater, it shows two buttons, "Update" and "Restore". However, "Update" is faded out and does not give me the option to click on it. I am afraid that if I click "Restore" I will lose all of my music in iTunes. Please help.
I'M NOT SURE, but I think if you wanted (just in case) if you wanted your music to be saved to your 'My Documents' folder, on you can. Pull up iTunes (that you used for your old ipod). Go to Advanced on your tool bar. Then go to 'Consolidate Library'. I THINK that might do it. Again, I'm not sure that's what did it for me.
-
Please help
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID.
Apple ID FAQs
http://support.apple.com/kb/HT5622 -
Everytime I try backing up my phone, it says there's something wrong and wants me to delete the back up...But I don't want to delte the back up because I just lost everything after updating the iTunes, Is there any way I could get back everything from the back up?
Thank you for answering my question. If I reinstall itune, is it mean that I need to install music, apps, video...everything in itune again? also intall everything in my iphone again?
Maybe you are looking for
-
Are there benefits to the Blackmagic Intensity Pro for HDV capture ?
Are there benefits to the Blackmagic Intensity Pro for HDV capture ? I have a Sony HDR-FX1 that records in HDV 1440 x 1080 I have already captured the footage to miniDV tape. Can the intensity card get the full 1920 x 1080 video ? I now use Premi
-
Both thunderbolt display and ethernet stopped working at the same time
I use recent Macbook pro 13inch retina. I use both of thunderbolt ports on ethernet and display. I was messing around with application, and I found chess game. I played it for while than my display and ethernet suddenly stopped working. I do know et
-
About abstract method read() in class InputStream
I would like to know if behind the method public abstract int read() throws IOException in the abstract class InputStream there is some code that is called when I have to read a stream. In this case where can I find something about this code and, if
-
I have the lastest version of quicktime program and plug-in. It was playing videos from other sites (like youtube and all other stuff) normally. But I did something that quicktime does not play anymore. it appears its symbol and a "?" with it. I have
-
I just bought a new ipod 5 and I'm unable to connect to WI-FI
Is somebody able to give me a help ?