Old iPhone help
i gave my friend my old iPhone 4 and she went to the verizon store to set it up today and i started getting her text messages. i told her and she told the guy and they deleted my iCloud email off of the phone but i just got a message on my phone asking if i wanted to let her number be added to my FaceTime and then i went to my iMessage settings and her phone number is under one of the numbers i can choose to be reached at. how can i fix this?
YOu didn't bother properly erasing your phone before giving the phone away.
http://support.apple.com/kb/ht5661
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I am a group exercise instructor and rely heavily on my playlists. My old phone is an iphone 4s and I just bought an Iphone 6. I also have a macbook where I keep my itunes account, but I create all my playlists on my phone. I need to transfer those playlists from my old iphone into itunes in my computer so that I can then add them to my new iphone 6. However, none of the playlists on my iphone appear when I connect to my macbook. I have read other threads where the suggestion was to attach the old phone to itunes, find the phone in itunes and click the little arrow to the left to show the playlists. Then right click on the playlist and export it, saving it to the desktop, to then import it into itunes. However, in my case, the playlists do not show up when the phone is connected to itunes. I have clicked on the little arrow and all I get is "music", "purchased", etc., but none of my playlists. I'm sure some years back I probably deleted something in my itunes library and now none of my playlists show. Please help me. I would hate to have to recreate all of my playlists. Thank you!
I know it sounds weird, and that is the reason I posted my question. Because my case is not like all the ones I've found online and it's confusing. I added a screen capture of my itunes with my old iphone (the one that houses my playlists) connected to it.
My playlists "ARE" in my iphone 4s. They are still there even though they do not show up when I plug in to itunes in my computer.
When connecting my phone to itunes on my macbook, the playlists do not appear anywhere in itunes. I have found my connected iphone icon, I have clicked on the arrow next to it and it does pull up the standard lists that come with the iphone/itunes: Music, Movies, TV shows, books. That's it! below that is "Genius" and below "Geniuns" is "PLAYLISTS" but the only playlist of mine that shows there is one that I created several years back titled "90's music" and that one I created it on my computer, not my phone. Under "90's music" there are also other standard playlists that itunes automatically adds.
Does anyone else have this issue or know how to get around this. I am starting to think that I am going to have to recreate these lists on my computer -
So, when I plugged in my new iPhone to my computer, all my music, info, pictures, etc was uploaded from the last time I had synced my old iPhone that was stolen. I'm happy I didn't lose everything, but I also had purchased at least $30 in music on my old iPhone (NOT through the computer, just off my device) since that last sync. So my problem is, my iTunes account completely realizes I've purchased all that music but it is NO where in my purchased library on my computer or new iPhone (so the whole "just right-click and transfer you purchases" gimmick is a no-go). And when I go to the individual songs I'd bought to try and get them back, all it says is I've already bought the song but won't tell me the NO MAN'S LAND that these songs are hiding in!!
I've looked up a bunch of threads and am still unsuccessful. I know that I should be able to get these purchases back onto my new iPhone and my authorized computer but I just have no idea how. It is becoming increasingly frustrating and I realllly do not want to spend another $30 on stuff I've already bought so anything would be helpful at this point.
Thanks,
OliviaThis was EXACTLY what I needed about the purchases I made from my device. However, is there a way to re-download other ones you've made from a computer? Because I realized some of them were not just purchased from my device.
This is a picture of what it looks like now:
http://tinypic.com/r/107quxu/7
As you can see, the stuff circled in red doesn't give me an option to download from Cloud Beta because it already says "downloaded".
any way to get around that? -
Every time I started to at least restore the little data left on the very last update I made in the old phone at Itune It continualy kept trying to restore and at the end a message will appear saying that an error had occurred and restore was unable to complete. Please I need help on this. I got over 2,000 songs in the old phone and I don't want to loose them. Thanks!
Hello DebbieRNPR,
I'd suggest looking over the following articles, as they should be of some use in your endeavor to back up your old iPhone, then restore its content to the new iPhone.
iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device
http://support.apple.com/kb/HT2109
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/TS2529
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
Cheers,
Allen -
Hi, I just bought an iPhone 6, 64GB and had everything ready to do the "restore from backup" from my old iPhone 4 8GB. It kept stopping and I'd have to start over from the beginning. When I finally got it to do something with the help of my provider(who had walked me thru from the beginning anyway); I figured I was all set. Then I went to see my pics to use one for my lock screen and there were NO PICTURES AT ALL and only part of my calendar came over. I'm missing a lot of future appointments that I know are set up. I made sure not to wipe out my old one yet; as I will have to since I did the trade in plan; so I still have my old iPhone 4 and it has everything in it, in addition to having the backup on two computers in the house.
I also tried syncing it after the restore since things were missing, but that didn't work either.
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Thanks!Did you choose the wrong back up? There should be a drop box when you go to "Restore from Back up" in iTunes and your iPhone is plugged in, on the Summary page. Choose the correct back up. If you can't find one, and you still have your device, back up your iPhone 4 again and then choose that back up. Or check for an old iCloud back up if you have one.
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iPhone 5
16GB
iOS8.3
i'm a new user on iPhone. My sister gave me her old iPhone that she bought in UK, she she it here in the Philippines and i'm having problems because i can't use it. i already restored it to set it up new but i couldn't still activate it. It says, " Your iPhone could not be activated because the activation server cannot be reached." and "The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information."
what should i do for me to be able to use it?
please help!
Thank you very much!It is locked to your sisters carrier.
She would have to ask her carrier if they unlock iPhones and if she qualifies for this service. -
My iphone 5 broke so had to get a sim card and put it in my husbands old iphone 4. i can not figure out how to get my imformation on this his old phone; contacts, apps ect. i have switched my icloud account and apple id on the phone but nothing has changed. please HELP!
You do a restore as new to wipe the iPhone then at the end of restore you will be asked to restore from backup. Choose your iPhone backup.
Note you cannot restore an IOS newer than the IOS on iPhone, you need to update iPhone first. -
Help! How can I transfer all my sms from my old iphone to my new one?
Someone can help me? Sorry for my English!!!
Sync your old iPhone.
Then when you set up your new iPhone choose to set it up from back up. That way all your SMS etc will be on your new iPhone. -
My contacts on my old Iphone I gave a family member were deleted then synced to icloud. My current iphone lost all its contacts when it next synced. I retreived a 6mth old backup to get my contacts, but I want my recent messages back, any help?
The "system" performed as designed. All devices syncing to one iCloud account are kept in common sync. The idea is that all such devices belong to one user. Different users should have different iCloud accounts. Once your contacts were edited, all devices were updated as well and subsequent backups (from yours and her device) reflected the changed contacts (and any other data that may have been edited like calendars). Your first task is to change your daughter over to a new account before she makes other changes.
The only way I see for getting back contacts is to restore them from a time machine backup, assuming you also have a Mac included in the account which syncs the contacts. However, I'm not sure whether time machine includes contacts from iCloud along with those that are local, "on my Mac".
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This was EXACTLY what I needed about the purchases I made from my device. However, is there a way to re-download other ones you've made from a computer? Because I realized some of them were not just purchased from my device.
This is a picture of what it looks like now:
http://tinypic.com/r/107quxu/7
As you can see, the stuff circled in red doesn't give me an option to download from Cloud Beta because it already says "downloaded".
any way to get around that? -
hi...i'm still using the old iphone 3G...my phone is no longer charging...when i tried to charge it, what i see on the screen is the usb cord with the arrow pointing the itunes logo...can someone help me?
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