Old ipod (10Gig) does not recognice itunes

Hello everyone,
I have a problem with my old ipod (10 Gig model number:A1019)
I can work with my ipod, but when i plug in the firewire cable, itunes does not recognice the ipod. It always says 'no ipod connected'. When i start ipod updater, it takes a VERY long time to recognice in ipod updater, but i can only use the restore function. After that....i stil have the same problem that itunes does not recognice the ipod. I need itunes to ' enable disk use' so i can put music etc on it.

so i sit this out. it 'finishes' and then just says "updating ipod" and looks like something is happening, but it isnt!! i left my computer and went out and came back in the morning and it was still going!
ps. my ipod does not appear on itunes as well
with those symptoms, it might be worth checking on the possibility from this document:
iTunes for Windows: iTunes 7 doesn't recognize iPod

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ps. my ipod does not appear on itunes as well
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so i sit this out. it 'finishes' and then just says "updating ipod" and looks like something is happening, but it isnt!! i left my computer and went out and came back in the morning and it was still going!
ps. my ipod does not appear on itunes as well
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kenna_audrey,
We've an article (linked below) that details a number of troubleshooting steps which can help get iTunes to recognize your iPod.
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http://support.apple.com/en-us/HT203449
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https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
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http://support.apple.com/kb/TS1363
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Why did you start a new post?
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Hello Yvonne,
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http://support.apple.com/kb/TS1410
Cheers,
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Old ipod (10Gig) does not recognice itunes

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