Old iPod isn't recognized by Windows Vista

Hey Everyone,
My girlfriend has a second generation iPod, which is around 5 years old. She didn't use iTunes before getting a new laptop(which runs Vista), but has now decided to try it out. When I plug in the iPod a message comes up saying "USB Device Not Recognized. One of the USB devices attached to this computor has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message." It recommends to reconnect, which I have done, and then it recommends "replacing" the device. She doesn't want to have to get a new iPod if at all possible. Does anyone have any recommendations?

Have you had a chance to look at these troubleshooting pages? They may be of some help:
iPod missing in My Computer and in iTunes
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
If you are using a laptop, this page might help: iPod not recognized when connected to Windows laptop over USB

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IPod is not recognized by Windows Vista - possible solution

During the past couple of weeks that I faced this problem I found out that a lot of people had the same question as I did.
Here is a possible solution.
I have HP Pavilion laptop with Windows Vista. After I connected my new iPod – it didn’t show up in My Computer as a new device and in Device Manager it was listed in “Other devices” with a question mark next to it. I already had iTunes installed – it didn’t show up in iTunes. On the attempt to reinstall the driver I had a message that the driver was found but an error occurred while installing it.
Here is what I did:
1. Install iTunes (it has iPod driver for Vista in it).
2. Turn on iPod and connect it to computer.
3. Restart computer with iPod turned on and connected to computer.
4. On the start up the computer will begin automatically installing the driver and the message will appear in the corner that new device is being installed.
5. After it has been installed – check My Computer – you should see it listed there.
6. Run iTunes and configure iPod.
iTunes might run a little bit slow when configuring iPod for the first time.
Good luck.

if only this fix worked for windows xp or even 2000 (at my job)
insane, but it IS a driver/usb problem i now know, at least i've gotten that far.

Ipod touch not recognized in windows vista.

When i connect it, it doesnt charge, open itunes, and i can't even view the files on my computer. Ive tried many of the similar discussions in itunes support but it still has the same problem. I've tried reintalling itunes, updating ipod, restarting it, and so on... can anyone help? thank you

i tried to update the driver like it said in the link u sent me(i have windows vista) but when i was going to update it it said "windows found driver software from your device but encountered an error while attemting to install it(ive tried a few times with the same result) This device cannot start.(Code 10)" and after this i was forced to close the program

IPod isn't recognized by windows or itunes

Recently my ipod ran into some problems. Sometimes when I plug it into USB it says that the USB Device Not Recognized in a bubble on the bottom of the screen. Other times it will connect but will not open up itunes and won't show up in my computer and displays the "do not disconnect" icon on the ipod screen. I've tried reseting, rebooting, i have the latest itunes. Is there a remedy?
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I have kinda of the same problem but I think mine is worse. See i just got my new ipod back from the ipod service thing so i plug it into my wall charger first to get it all the way charged before i connect to my comp. After i get it fully charged i go and plug in into my usb device with the apple connector and as soon as i do i get the usb device not recognized, but it gets better at that same time my ipod's backlight wont come on and theres a message on the iPod screen but i cant read it because of the back light is off, then i notice that there is a lowbattery sign on the upper corner(i think it was the right) then it shutsdown and now i cant get it to charge in my wall charger or my computer and it still says usb device not recognized when its plugged in.
And also as a side note it wont even say usb device not recognized when i plug it into the back of my comp its like i didnt even plug it into the back
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Okay so it started I was cleaning out my computer in the 'delete programs' section of control panel. I found something called 'asmedia asm104x' it looked rather
suspicious so I deleted it. After that my ipod just suddenly stopped charging from Itunes so I was like "ok thats weird." I looked at itunes and it wasn't found then I looked on Windows explorer and it wasn't there either so then I just thought "Ok I'll restart and see what happens." so I did that and as soon as my computer rebooted my ipod was charging so I felt relieved and then when it got to the windows logo during start up it just stopped charging. So I looked into the issue and checked a bunch of things, I ran diagnostics I tested the cable and usb ports etc... it was all fine I even tested it on my Asus touch screen lap top and it charged there so I looked further into it and narrowed it down to uninstalling Itunes so I did that. TWICE. I cleared everything; I looked all around my computer for itunes related stuff and I'm am 100% sure I deleted EVERYTHING to do with Apple. Then I installed it and Itunes for the second time I opened it everything was still there. I'm really frustrated and I have already looked at almost all the threads about this subject yet they all link back to the one tutorial on how to fix it so please don't just link me to one of the apple tutorials with no information. I want to know whats going and how I can fix it, please tell me if I need this 'asmedia' program and if so what version or whatever. Please help me I am rather desperate.

Googling shows that the "program" is the driver for the USB host controller on your computer.
If y have a ASUS motherboard then:
http://www.driversguru.com/manufacturer/ASUS-tag-USB
http://support.asus.com/download.aspx?SLanguage=en&m=Z9PE-D8+WS&os=29

Ipod 5th Gen 60gig isn't recognized by Windows XP

Hi,
My 60 gig 5th gen Ipod isn't recognized at all by my PC. I tried different usb ports already, and in all of them when i connect the Ipod the PC just makes the typical sound when coneenecting any usb device and after that it doesn't shows the ipod neither in iTunes neither in My Computer but in the iPod screen appears te forbidden sign with the message "do not disconnect" and the ipod normally charges.
See ya.

See if any of these articles help.
Windows XP cannot detect an iPod.
USB drivers are not installed properly or are out of date.
iTunes 7 doesn't recognize the iPod.

Using my USB, my ipod touch is not recognized in windows vista or i tunes. It wont even charge. If I connect it to windows xp, it immediately charges up and it recognized. Any help would be appreciated.

Using my USB, my ipod touch 2 is not recognized in Windows Vista or i tunes. If I connect it to my wifes Xp, ( where it was before) , it still charges up ( i tunes has been uninstalled. Any help would be appreciated. I have reinstalled itunes.

http://support.apple.com/kb/TS1538
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again.

New iPod is recognized; now old iPod isn't!

My new 5th generation 30GB iPod was plugged in yesterday after first updating iTunes with the most recent edition (i.e. from online). However, our older 4th generation iPod is no longer recognized, though it worked previous to the iTunes update and addition of the 5th gen iPod. I'm running Windows XP home, i've got separate user accounts for each iPod (though they both use the same library location since music tastes are the same), and i'm not smart enough to have any idea about what's going on.
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My I pad is not recognized by Windows Vista

My IPAD and IPOD are not being recognized by Windows Vista.... Any suggestions?

iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: iTunes can’t contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
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You may need to delete iTunes on your computer and then reinstall.
How To Completely Uninstall and Remove All Traces of iTunes
http://zardozz.com/zz/2008/04/how-to-completely-uninstall-and-remove-all-traces- of-itunes.html/
 Cheers, Tom

My ipod isn't recognized by any computer & itunes, and desplays a sad face.

i have had my ipod mini for eleven months and this is the first problem i have had with it.
i went on a vacation to flordia, and while i was there my ipod crashed. i had dropped it once a few days before the crash, but it continued to play my music after i dropped it.
when i go to turn it on the apple logo appears, then the depressed ipod.
my ipod isn't recognized by any computer or tunes. when i plug it into my computer, the 'do not disconnect' screen doesn't even appear. all that happens is the apple logo screen, then the depressed ipod screen, then a recharging screen appears that is stuck on the lowest point possible.
i have already tried the "five R's" and everything else in the support pages, and so far they have helped me none. all they do is bring you around in huge circles, and you end up on the page you started on.
i run a windows xp, and have everything fully upgraded.
i know, i know, many of you are having similar problems, but could you please only post if you have an answer, thanks.
-xb
Windows XP

I know!!! It worked just fine one day, computer recognized it and i could add or remove songs at me leisure, but now I can't even charge it on a computer becasue it doesn't exsist to it. I also tried the five steps, but you can't restore the settings on it if the computer can't find it. Finally I had my sister bending the charge piece in the ipod just for it to show up, I restored it and it didn't make a bit of difference! I lost all 800 songs on it but I still can't charge it or add songs. If you find anything out, let me know!!!

5th gen Video 30G isn't recognized by windows XP help!

I have a 30G video with the stock USB that has never had an issue until recently when i got the new iT7. The problem is that the iPod isn't recognized by my computer at all. when i connect it it brights up for two seconds as if i woke it up and then the light shuts off. it's still on but its not recognized. Neither iT or my computer. does anyone have anything to say about this or is having the same problems?
Windows XP

New IPOD. Downloaded SW from web. iT7. Neither computer nor iT will consistently recognize ipod. backlight flashes on and off intermitently, and apparently randomly, when connected. Has "do not disconnect" message most of the time. Reset lasts 1-2 seconds. Need to shut computer down and then go thru ipod reset dance to disconnect and do 5 "R"s again (and again). Could it be a factory bad cable??
Surely not! And..where the heck would I get another to test with...oh, buy one, no doubt? I see a lot of other folks with the same problem. Apple, are you listening?
Jobs, get it done! Anyway, been thru a lot of complaints here and as it says above, problem is NOT resolved.

4G iPod suddenly not recognized by Windows but firewire charges it.

All of a sudden today, my 4G iPod isn't recognized by either of my 2 computers through any firewire port. When connected, it charges and the charging icon blinks, but the iPod screen does not say "do not disconnect" like it's supposed to. It just remains in the regular menu mode (fully functional and playable through earphones). iTunes reports "No iPod Connected." My PCs do not see it as a drive, disk or an iPod. It was fine earlier today and nothing abnormal occurred to the iPod or to my computers.
One of my PCs is running Windows XP Pro and the other is running XP Media Center Edition.
So far I have:
-reset the iPod 10+ times
-tried the internal diagnostics (all passed)
-putting it in "disk mode"
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-tried several different ports on my PCs and several different iPod cables (with and without a dock)
-tried ending and restarting iPodService and iTunesHelper in Task Manager
-kicked myself for not extending the service plan with Apple
I don't think that there is a problem with the iPod port itself because it is able to charge through the firewire and AC adapter.
Can someone please offer a suggestion? I really don't have hundreds of dollars to pay for repair or buy a new one. Any help would be greatly appreciated. Thank you.
PC Windows XP Pro

OK I fixed it. I'm not sure how or why it worked but it did. Here are the steps I used if it helps anyone:
1. Reset charged iPod while not connected to machine.
2. Put the iPod in Disk Mode.
3. Connected it to the USB 2 port
4. Windows saw it but itunes said it needed to be restored and could not see any of my music.
5. Installed Anapod
6. Anapod saw the iPod, and corrupted music files.
7. Using Anapod's Manager Options (right click on tray)/ ipod devices/Recover Missing Tracks, the music was quickly restored and itunes was able to see the whole library
8.Using Copypod, I transferred all the music on the ipod to my computer.
9. Restored the ipod with the latest update utility
10. Transferred my music back to the ipod
I hope this helps someone.
PC Windows XP Pro

My Ipod is not recognized on windows 8. I just reinstalled Itunes on the computer, but nothing

My Ipod is not recognized on windows 8. I uninstalled I-tuns, and then reinstalled it, but still no Ipod shows up

Did you do everything here:
iOS: Device not recognized in iTunes for Windows
Including
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem

My iPod touch not recognized by Windows XP Serv.3?

What can I do that my iPod touch is recognized by Windows XP Service Pack 3 ?

Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

My 5th generation iPOD isn't recognized by iTunes?

When I plug my iPod into my computer, iTunes opens, but my iPod isn't recognized. Anyone else have this problem or any suggestions?

By all of those suggestions, do you mean the ones I mentioned in the paragraph about or the ones in the support article I linked? Does this 5G iPod via still power on? DId you try connecting it to another PC or Mac to see if it is recognized there? Did you check the dock connector for any signs of debris or damage to the pins that could be preventing a connection to your PC?
Any idea how long the average iPod should last? Ours if from 2006.
Most people never get the iPod to last 6 years, so consider yourself lucky. That's quite a time span!
B-rock

Old iPod isn't recognized by Windows Vista

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