Old iPod mini can't be recognized after formatting, and iTunes 'Apple Mobile Device Driver not found.'

My roommate gave me an old iPod Mini a few days ago. It was working fine 'til I plugged it into my computer and it asked me to format it. I did, and now it cannot be recognized by iTunes or my computer. My computer views it as a "removable disk" which cannot be accessed. In devices, it is listed as an Apple iPod though, so I'm hoping not all is lost. I have tried many quick fixes I've read on internet (including changing disk letter) but to no avail. I have reinstalled the new iTunes and now that is telling me it has not installed properly, and when I ran diagnostics, it reads that the Apple Mobile Device Driver not found. I will copy & paste all the info from the diagnostic run below, and if anybody can help me with my new (old) iPod, I'd be everly greatful!
Thanks!!
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
TOSHIBA Satellite L775D
iTunes 11.0.1.12
QuickTime 7.7.3
FairPlay 2.2.32
Apple Application Support 2.3.2
iPod Updater Library 10.0d2
CD Driver Not Available
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.1.3
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number
Current user is not an administrator.
The current local date and time is 2013-01-08 11:16:27.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., AMD Radeon(TM) HD 6520G   
**** External Plug-ins Information ****
No external plug-ins installed.
**** Device Connectivity Tests ****
iPodService 11.0.1.12 (x64) is currently running.
iTunesHelper 11.0.1.12 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Standard OpenHCD USB Host Controller.  Device is working properly.
Standard Enhanced PCI to USB Host Controller.  Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPod mini running firmware version 1.4.1
Serial Number:    JQ******S42
<Edited By Host>

OMG same thing here; rather annoyed and now have set up accounts on 2 comps(both 64 vista ultimate); about to try my 32 bit vista on my lappy; we'll see... i don;t have high hopes thoush.
What i knew about iPhone before buying it:
What You Need
To use iPhone, you need:
A new two-year wireless service plan with AT&T
A Mac or a PC with a USB 2.0 port and one of the following operating systems:
Mac OS X version10.4.10 or later
Windows XP Home or Professional with Service Pack 2 or later
Windows Vista Home Premium, Business, Enterprise, or Ultimate edition
iTunes 7.3 or later, available at www.itunes.com
An iTunes Store account
An Internet connection
You must be at least 18 years old to open a new AT&T wireless account. You will need a
major credit card to open a new iTunes Store account.
Yeahyeah check all that stuff;
Oh well; just when i thought i'd finally cross over to the beautiful packaging of APPLE. I remember in design school that form follows function. Thanks.
  Windows Vista  

Similar Messages

  • Can some one help me with diagnostic test result " apple mobile device driver not found"?

    I bought an iPhone 4gs 32gb from Singapore. iso 4. I'm living in Chennai, India. To connect it to my computer (windows XP,), I have downloaded iTunes 10.6.1.7. Unfortunately iTunes is not recognizing my iPhone.  I had tried to troubleshoot it by reinstalling iTunes (2 times). I have restarted the apple mobile device from control panel. I try connecting my iphone in another usb port. but no use. I don't know what am I missing?.  iTunes opens on my computer. but doesn't recognize my device. when I click on help. it says an "unknown error has occurred. your computer is not connected to internet. please check your internet connection and try again later". I don't know what to do? could you please help me? thank you so much for your help and time.
    when I update the usb driver (C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.Double-click the usbaapl file.) I followed the procedure from this site. http://support.apple.com/kb/TS1538 when I finished, it says "the specified location does not contain information about your software"
    I did the apple's diagnostics test on my computer. I'm pasting the result for your info.
    Microsoft Windows XP Professional Service Pack 3 (Build 2600)
    System manufacturer System Product Name
    iTunes 10.6.3.25
    QuickTime not available
    FairPlay 1.14.43
    Apple Application Support 2.1.9
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 5.2.0.6
    Apple Mobile Device Driver not found.
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 0013AC2C08548378
    Current user is an administrator.
    The current local date and time is 2012-06-28 15:23:45.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    Intel(R) G41 Express Chipset
    **** External Plug-ins Information ****
    No external plug-ins installed.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:        {D85300A1-330D-41ED-AC5A-EC032B22FBF0}
    Description:            Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller - Packet Scheduler Miniport
    IP Address:             192.168.1.3
    Subnet Mask:          255.255.255.0
    Default Gateway:    192.168.1.1
    DHCP Enabled:      Yes
    DHCP Server:         192.168.1.1
    Lease Obtained:     Thu Jun 28 15:17:19 2012
    Lease Expires:       Fri Jun 29 03:17:19 2012
    DNS Servers:         192.168.1.1
    Active Connection: LAN Connection
    Connected:             Yes
    Online:                    Yes
    Using Modem:        No
    Using LAN:             Yes
    Using Proxy:           No
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was unsuccessful.
    The network connection timed out.
    Basic connection to the store failed.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
    The network connection timed out.
    iTunes has never successfully accessed the iTunes Store.
    **** CD/DVD Drive Tests ****
    No drivers in LowerFilters.
    UpperFilters: GEARAspiWDM (2.2.0.1),
    G: Optiarc DVD RW AD-7220A, Rev 1.01
    Drive is empty.
    **** Device Connectivity Tests ****
    iPodService 10.6.3.25 is currently running.
    iTunesHelper 10.6.3.25 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) N10/ICH7 Family USB Universal Host Controller - 27C8.  Device is working properly.
    Intel(R) N10/ICH7 Family USB Universal Host Controller - 27C9.  Device is working properly.
    Intel(R) N10/ICH7 Family USB Universal Host Controller - 27CA.  Device is working properly.
    Intel(R) N10/ICH7 Family USB Universal Host Controller - 27CB.  Device is working properly.
    Intel(R) N10/ICH7 Family USB2 Enhanced Host Controller - 27CC.  Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    **** Device Sync Tests ****
    No iPod, iPhone, or iPad found.

    I have the same problem. I think that someone tried my iphone before me because when I want to reset it, I'm invited to enter a password that I didn't set. Also, when I go the Map application, the iphone indicate that I'm locateded in China while I'm in Tunisia. Now, I can't connect to my iphone to itunes, and I can't reset it because it ask me to enter a password that I didn't set.
    This is my post:
    https://discussions.apple.com/thread/4063223
    Please, we need your help.

  • After syncing with iTunes, Apple Mobile Device Support uses 83-99% of CPU

    After syncing with iTunes 10.4.0.80, everything becomes very slow on my XP Home PC with 2G RAM.  Apple Mobile Device is reported as using 83-99% of the CPU cycles.  Shutting down and restarting Apple Mobile Device solves the problem and reduces CPU cycles to 0%.  (I have written a small batch program to stop and restart the Apple Mobile Device to achieve this.)  Does anyone have any thoughts about why the Apple Mobile Device process won't release when the sync is finished? 

    i deleted itunes and mobile support and now when i reinstall itunes the mobile support does not come back with it as when it tries to install that it just says rolling back after it is almost done
    The AMDS install roll-back (on XP) can be caused by old driver componentry "stuck" in the bowels of your OS. If that's what is going on, we can get past this ... but I'm afraid it's a bit of a performance.
    First, go into "My Computer". Go "Tools > Folder Options". Go to the view tab.
    Make sure "Show hidden files and folders" is selected.
    Make sure "Hide extensions for known filetypes" is unchecked.
    Make sure "Hide protected operating system files (Recommended)" is unchecked.
    Click OK.
    Now in "My Computer", open "Local Disk C:" or whichever drive your Operating System is installed on.
    Open the "Windows" folder.
    Open the "system32" folder.
    Open the "DRVSTORE" folder.
    In there look to see if you have either of the following two folders:
    netaapl_(LongStringOfNumbers)
    usbaapl_(LongStringOfNumbers)
    If you find either of them, drag them out onto the desktop. (Don't touch any other files or folders you see in there.)
    Now go back into the "system32" directory.
    Open the "Drivers" directory.
    Look for either of the following two files:
    netaapl.sys
    usbaapl.sys
    If you see either of them in there, drag them out onto the desktop. (Again, don't touch any other files or folders you see in there.)
    Now restart the PC. Uninstall iTunes again, and then try reinstalling it again. Does Apple Mobile Device Support install this time?

  • ITunes/Apple Mobile Device works fine w/iPod but not iPad

    Hi. I'm getting stuck on this and would like some help to solving this problem. Basically I'm trying to sync my iPad; however, whenever I connect it, this meesage pops up: "this iPad cannot be used because the Apple Mobile Device is not started." The problem is that when I try to plug in an iPod using the same wire, it works fine, no problem, but the iPad just won't connect. I have since uninstall and reinstall all Apple components (iTunes, AMD, QuickTime, etc) and it's still the same thing...iTunes connects fine w/ the iPod, but not the iPad. What to do? Thnx in advance.
    EDIT:
    Btw, I've tried to connect the iPad while the iPod is connected, and the "Apple Mobile Device is not started" error message pops up too, which is weird, because the iPod is connected and syncing at that time...which means the Apple Mobile Device thing IS started. >.>

    The iOS devices use Apple Mobile Device Service, while older iPods use the iPod Service.
    Checkout this Apple document -> How to restart the Apple Mobile Device Service (AMDS) on Windows
    Are you able to restart the service after following the steps in that article?

  • IPod Nano 3G lo longer recognized after Update to iTunes 9 on Vista 32 Ulti

    So i updatedt to iTunes 9 yesterday - only to find out that my iPod 3G is no longer recognized by iTunes. Also my 2G are not recognized any longer on this machine
    ALL three iPods still work fine with my other computer whicgh is running the same Windows version but has still iTunes 8 installed.
    With the IPod service disabled the iPods appear properly as a device - they show their assigned name and you can browse the content.
    When the service is enabled and you start iTunes iTunes displays a message that says that it "discoveerd" the iPod but could not identify it
    see heer http://0711.diy-punk.net/WOW/ipodfu.jpg
    also as soon as iTunes gets involved the device is no longerreadable under Windows
    i tried multiple reboots, restart of iPod service, rebooted the iPod, resetted the iPod - nothing helps...
    This is the iTunes diagnois (in german, sorry)
    Microsoft Windows Vista Ultimate Edition Service Pack 1 (Build 6001)
    System manufacturer System Product Name
    iTunes 9.0.0.70
    QuickTime 7.6.4
    FairPlay 1.5.18
    Apple Application Support 1.0
    iPod Updater Library 9.0d11
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.6.0.32
    Apple Mobile Device Driver 1.45.0.0
    Bonjour 1.0.6.2 (118.5)
    iTunes-Seriennummer 4408A0FF9EFAA0D3
    Aktueller Benutzer ist kein Administrator.
    Aktuelles Datum und Uhrzeit sind 2009-09-15 18:26:25.
    iTunes befindet sich nicht im abgesicherten Modus.
    Info zu Video-Anzeige
    NVIDIA, NVIDIA GeForce GTX 275
    ** Info für externe Plug-Ins **
    Plug-In-Name: AMIP (stub)
    Plug-In geladen: Ja
    Plug-In-Version: 0.8
    Plug-In-Dateiversion: 0.5.0.0
    Plug-In-Pfad: C:\Program Files\iTunes\Plug-ins\ituneswrapper.dll
    Plug-In-Name: Last.fm AudioScrobbler
    Plug-In geladen: Ja
    Plug-In-Version: 0.0.2
    Plug-In-Dateiversion: 3.0.2.0
    Plug-In-Pfad: C:\Program Files\iTunes\Plug-ins\itw_scrobbler.dll
    Genius-ID: f2f8282b830c835751cb597904744cb8
    ** Verbindungstests für iPod/iPhone **
    iPodService 9.0.0.70 arbeitet zurzeit.
    iTunesHelper 9.0.0.70 arbeitet zurzeit.
    Apple Mobile Device service 2.50.39.0 arbeitet zurzeit.
    Universal Serial Bus Controller:
    Intel(R) ICH10 Family USB Universal Host Controller - 3A34. Gerät funktioniert wie vorgesehen.
    Intel(R) ICH10 Family USB Universal Host Controller - 3A35. Gerät funktioniert wie vorgesehen.
    Intel(R) ICH10 Family USB Universal Host Controller - 3A36. Gerät funktioniert wie vorgesehen.
    Intel(R) ICH10 Family USB Universal Host Controller - 3A37. Gerät funktioniert wie vorgesehen.
    Intel(R) ICH10 Family USB Universal Host Controller - 3A38. Gerät funktioniert wie vorgesehen.
    Intel(R) ICH10 Family USB Universal Host Controller - 3A39. Gerät funktioniert wie vorgesehen.
    Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A. Gerät funktioniert wie vorgesehen.
    Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C. Gerät funktioniert wie vorgesehen.
    FireWire-Host-Controller (IEEE 1394):
    AGERE OHCI Compliant IEEE 1394 Host Controller. Gerät funktioniert wie vorgesehen.
    Zuletzt angeschlossenes, jetzt nicht verbundenes Gerät:
    iPod nano (3. Generation) mit Firmwareversion 1.1.3
    Seriennummer: YM741YNKYXT
    ** Sync-Tests für iPhone/iPod touch **
    Kein iPhone oder iPod gefunden

    Yeah... I hope apple solves this problem soon. =\
    I use Windows XP instead of Vista...
    This happened to me:
    I plugged my iPod
    Oppened the iTunes, iTunes recognized the iPod with all the songs, album covers, playlists, etc.
    It asked for update. (Download & Instal, ok)
    Finished the update, oppened the iTunes 9.0. Added a new songs but then I realized it didn't recognize the iPod (wich was plugged.)
    I checked on "My computer" and I saw "iPod". Ok.
    When I ejected the iPod it was clean. No musics, no Videos, no playlists. Started on the screen "Select your language".
    I Tried reinstaling the iTunes but whenever I got an older version it said something like "The iTunes can't be started because the iTunes library has been generated by a new version."
    Restarted my PC several times.
    Rebooted the iPod.
    Tried switching USBs.
    NOTHING works.
    Nothing at all.
    even tryed the manage thing on "My Computer".
    If they don't find a way of fixing this bug my iPod Nano is not better than a f**kin' Pendrive... ~.~"
    Hope apple do something...

  • My computer won't recognize my ipod anymore. after all the trouble shooting i don't have an apple mobile device driver how do i get one?

    Please help me! my computer no longer recognizes my ipod. After troubleshooting for 2 days i think I  need an apple mobile device driver. How can I get one?

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    or
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    Run this to help if it identifies the cause
    iTunes for Windows: Device Sync Tests
    Have you tried on another computer to help determine if you have a computer or iPod problem?

  • Hi, firstly my ipod touch is working fine in itunes. i reformated my computer so i lost all my old drivers ect ect, so now my ipod shows up as an image device. i have reinstalled itunes several times and installed apple mobile device but still doesnt work

    hi, firstly my ipod touch is working fine in itunes. i reformated my computer so i lost all my old drivers ect ect, so now my ipod shows up as an image device. i have reinstalled itunes several times and installed apple mobile device but still doesnt work, i have also searched for the usbappl or whatever it is and i cant find it, i have usbappl .dll but no .sys or .inf please help

    All it is supposed to show up as in Windows is an image device.
    If it's working fine in iTunes, what is the issue?

  • HT204302 i get a message when I plug in my ipod to my laptop saying "cannot use this ipod because apple mobile device is not started" can any one help me with this...I have never had this happen before

    Hello anyone
    I get a message when i plug in my ipod touch saying "cannot use this ipod because apple mobile service is not started" can anyone please help me with this problem...I had this message once before but I forgot how to correct it

    From the More Like This section on the right:
    I get error message when I plug in iPhone 4s saying "This iPhone cannot be used because the Apple Mobile Device service is not started"
    can't get my ipod to connect to tunes error message "cannot be used because the apple mobile device service is not started"  fixes? Using Win XP
    im trying to connect my ipod to itunes and its saying it cannot connect because the "Apple Mobile Device is not started" help
    Or see: iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

  • TS1567 where can i find a download of the apple mobile device driver, mine has vanished

    My Windows pc (windows 7 samsung laptop) stopped recognising my iphone 4. I tried stopping and starting my mobile device driver as advised by the troubleshooter, the driver then disappeared (unsearchable). I have been unable to find a download on the apple website due to the terrible search facility on software. Can anyone help?

    Tried this suggestion from mandabear
    mandabear
    Re: Apple Mobile Device USB Driver not working 
    14-Mar-2012 05:46 (in response to skjuhas)
    i was having this problem with my iphone.......1st go into the control panel and then to uninstall programs and uninstall anything apple. once everything apple is uninstalled. go to www.apple.com and install the latest itunes. after the latest itunes is installed this should work. it worked just fine for my iphone. ps i had my iphone connected to my computer during the whole process.
    Unfortunately did not fix the problem, have driver back, but still does not recognise my iphone at all. If you want to try it, i did not lose any files so worth a shot.
    Any help would be appreciated

  • The apple mobile device is not working on the ipad. how can i fix it?

    My apple mobile device is not working on my ipad and my itunes dosn't work now. How can I fix it?

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • Ipod Touch: apple mobile device service not started

    I have a Ipod touch 4th generation 32 GB, it had always worketv until today I connected it to my computer and then I got a message saying : "this ipod cannot be used because the apple mobile device service is not started." I googled it and I got Directions. I Followed  the instructions (on windows Vista) and I had to go to services and stop apple mobile device. But I can't do it becuse it's not started and I can't start it or I don't know how.
    So the qustion is how can I start apple mobile device

    Did you try here:
    iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows
    includig removing and reinstalling the service.

  • I ran an iTunes update on a PC Win 7 and got "apple mobile device failed to start verify that you have sufficient privileges to start system services" ? I deleted iTunes, ran download, and now I can't reinstall. I am logged onto the PC as Administrator.

    I ran iTunes update 11.1.4.62x64 on a PC Win 7 and got "apple mobile device failed to start verify that you have sufficient privileges to start system services" and got kicked out of the install process? I deleted iTunes, ran download to reinstall, and now I can't reinstall - same error message. I am logged onto the PC as Administrator. How do I downlaod and install iTunes.

    Try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • I wanted to Sync my Ipod But when i turned on Itunes and connect my ipod it says apple mobile device has not started

    i wanted to Sync my Ipod But when i turned on Itunes and connect my ipod it says apple mobile device has not started

    For Windows:  iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

  • How can I connect my touch to iTunes since it says "Apple Mobile Device has not started"?

    My touch is not connecting to iTunes, i just bought mine yesterday too so it is brand new! I connected it to iTunes and it said apple mobile device has not started.. Help please!

    See Here
    AMDS for Mac
    http://support.apple.com/kb/ht1747
    AMDS for Windows
    http://support.apple.com/kb/TS1567

  • When i plug my ipod in it says ipod cant be read cuz the apple mobile device is not started.And i went to services and apple mobile device properties and start stops in the middle.and its on automatic.and there isnt a stop button.

    when i plug my ipod in it says ipod cant be read cuz the apple mobile device is not started.And i went to services and apple mobile device properties and start stops in the middle.and its on automatic.and there isnt a stop button.when i click start it says the apple mobile device services stopped in the middle then stopped.it said some services stop in the middle if not used by other services.and i just updated itunes before all a this and ever since ive had errors.

    Have you looked at this article:
    iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

Maybe you are looking for

  • Satellite Pro M30 - cannot install sound driver

    Hi I have a Satellite Pro M30 which usaed to work fine but I can no longer install sound card drivers on it. I THINK it has happened since we reinstalled windows XP Pro with SP2 but can not be certain. It is trying to install the Sigmatel AVC97 drive

  • SSL Security Hole in Safari 3

    I noticed a security hole in Safari 3.2.2 regarding a webpage delivered over SSL when including content from a non-secure location. Ironically, I found this in the developer login for the iPhone developer login. The login page, which shows as being o

  • Microsoft support SUCKS! Do others have the same negative view I'm getting (unfortunately)?

    I've seen terrible deterioration in the quality over the years.  It seems I've been wrong to stay loyal despite what most have been saying.  What's your experience? My latest experience is that Friday night a technician wasted over two hours of my ti

  • Airplay tab is missing

    with apple product everything is always easy, right? dear all, then i really need help and i am sure you are able to solve the issue. here is the challenge to solve: network is right installed on appletv and computers, firmware update on all machines

  • Shipping address and Delivery Address in PO

    Dear Gurus,                            My client asking for separate shipping address and billing address (both different) in PO.Is it possiblie?? the shipping address will come from plant address and how to make billing address in PO? Thx in adv....