Old MacBook Pro's screen is dead...
Hey! My old Mac Book Pro's screen is dead (black). Even though the device reacts to the switch-on/off button, the screen stays as it is (black). What should I do?
Note that its battery is also dead and I can work only when my old pal is plugged in…
Thanks & Cheers from Greece!
marcialovessteveWill these cracks continue? Why is it happening?
Who knows why unless it is a manufacturing fault. Will it continue- most likely.
https://www.techrestore.com/mac/
http://www.dttservice.com
http://www.myservice.com/macbookpro.html
http://www.ifixit.com/Device/MacBook_Pro
http://www.PowerbookMedic.com
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I recently purchased Snow Leopard v10.6.3 in order to upgrade the OSX platform on my 5 year old Macbook Pro. That loaded without trouble. Then I needed to do an online upgrade from 10.6.3 to 10.6.8 (via 10.6.4) and there the trouble commenced !! Somewhere along the way, the "Mail" application simply disappeared! On advice from Apple telephone support, I did a "selective" reinstall of "Mail" from the Snow Leopard disk, but the version of Mail it loaded (v4.5) was wrong for use with OSX v10.6.8 and so it kept asking for the 'latest" version (v4.6) and just would not work. I tried a "Fix" download provided on the Apple site, that didn't work.
I spent 2 hours at the Genius Bar of my local Apple Store and they finally found a fix, after some difficulty. Apparently there had been a programming error somewhere in one of the Apple update downloads.
So now I have "Mail" back - but the Mailbox folders now not as they were before - particularly they do not contain my archive Folders that I had been using to store certain historic emails.
I think the folder structure on "Mail" is now identical to that on my "BT Yahoo" screen - whereas before they had been different. My local Apple Store told me that it was practice now to synchronise the "Mail" screen and (for example) the BT Yahoo screen to be identical. This is well and good going forward - but does not help me with access to my historic "email filing system" !!
Anyone help me find those missing folders ?? They must be stored somewhere, but where ??!!
Cheers
Higgins5000Use the trackpad to scroll, thats what it was designed for. The scroll bars automatically disappear when not being used and will appear if you scroll up or down using the trackpad.
This is a user-to-user forum and most people will post on here if they have problems. You very rarely get people posting to say there update went smooth. The fact is the vast majority of Mountain Lion users will not be experiencing any major problems with the OS, or maybe with apps which are not compatible, but thats hardly Apple's fault if developers don't update their apps. -
My Old macbook pro that i bought in 2009. I have broke my screen and havent used it for a while, and now i have found out that i can use a monitor , but i have forgot my password is there any way i can make a new password? Thank you for reading this.
Have you read for possible solutions over in the "More Like This" thread over here?----------------------->
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All of a sudden the screen on my 3+ year old macbook pro has blurred badly - I can hardly read the words - any ideas?
You likely didn't erase the ENTIRE drive of the later OS X operating system before installing Snow Leopard. You just targeted the Macintosh HD partition.
Try again, this time make sure to select the name and size of your boot drive at the top to catch the hidden EFI partition that's responsible for the splash screen at boot time (no screen = white)
It will take two reboots to reset the EFI again, so once Snow is installed and reboots, reboot again.
How to erase and install Snow Leopard 10.6
How to revert your Mac to Snow Leopard
Restoring firmware on Intel Mac's -
Hi, I have a 3 year old Macbook Pro 13" and I accidentally cracked the outer screen of my mac book, however the LCD panel is fine and works well. Please advise what to do. I live in India and I have gone to authorised Apple technicians and they infomed me that I will have to replace the LCD panel as well even though it is not cracked, is this really true or can I just change the outer shell? Also they say that they cannot do it in India... can I do it myself at home?
Since it is 3 years old find a local repair shop that can replace the glass Only. you may have to send it out to a Non Local shop for that but there are some that specialize in doiing that on Mac notebooks.
Apple will ony replace the complete screen enclosure with all normal parts included, LCD, Camera, Aluminum housing and glass as one unit. Which is very expensive. Or you could just use it as a desktop system with external monitor and buy a new notebook. -
Getting the black screen on my 6mth old macbook pro. Reboot and nothing happens.
Getting the black screen on my 6mth old macbook pro. Reboot and nothing happens. It sometimes rebbots by holding down on/ off key. But will go black screen and die a few minutes later. Any help much appreciated.
If you experience distorted video or no video . . . take your affected product to an Apple Authorized Service Provider or Apple Retail Store to determine which service and support options are available. If you plan to visit an Apple Retail store, make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/
No, it has not cost anything in the past.
Note: as of Dec 7th 2012, it is unlikely products qualify for this extended repair coverage.
That does not mean it's an automatic "no." -
Hi,
I have the old MacBook Pro. Upgraded to Mountain Lion which completely wrecked the system. So downgraded to Snow Leopard.
Then updated the combo update. Now stuck on blue screen at start-up.
Need help. Greatly appreciated. Thank you.Downgrade Lion/Mountain Lion to Snow Leopard
1. Boot from your Snow Leopard Installer Disc. After the installer
loads select your language and click on the Continue
button. When the menu bar appears select Disk Utility from the
Utilities menu.
2. After DU loads select your hard drive (this is the entry with the
mfgr.'s ID and size) from the left side list. Note the SMART status
of the drive in DU's status area. If it does not say "Verified" then
the drive is failing or has failed and will need replacing. SMART
info will not be reported on external drives. Otherwise, click on
the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions
from the drop down menu to one. Set the format type to Mac OS
Extended (Journaled.) Click on the Options button, set the
partition scheme to GUID then click on the OK button. Click on
the Partition button and wait until the process has completed.
4. Quit DU and return to the installer. Install Snow Leopard.
This will erase the whole drive so be sure to backup your files if you don't have a backup already. If you have performed a TM backup using Lion be aware that you cannot restore from that backup in Snow Leopard (see below.) I suggest you make a separate backup using Carbon Copy Cloner.
If you have Snow Leopard Time Machine backups, do a full system restore per #14 in Time Machine - Frequently Asked Questions. If you have subsequent backups from Lion, you can restore newer items selectively, via the "Star Wars" display, per #15 there, but be careful; some Snow Leopard apps may not work with the Lion files. -
My one day old MacBook pro just turned off and it won't come back on either through mains or battery power it's as if the unit is completely dead. Even with the mains plugged in there is no green or orange light to say its charging or full charged. The battery was fully charged anyway seconds before the screen went off.
When you say no green or orange light are you refering to the little led on the magsafe connector? That could mean either the charger/cable are bad or the circuitry in the MBP is faulty. Since this is a brand new MBP best bet is to take it back to an Apple Retail store and have the genius bar staff take a look. They can determine if it needs to be reparired or replaced.
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Macbook Pro dark screen after disconnecting from Cinema Display
Dear all,
the issue I am having:
- after disconnecting from Cinema display (having first put my Macbook Pro in "sleep" mode) I just ca't make the Macbook pro scren show anything....black display
- but is it really asleep? NO!!! It just STILL believes it's connected to the Cinema Display
That's what I though was happening, so I thought: "if I now plug in the thunderbolt-to-VGA dongle that I use for the videoprojector then the screen might come back... and.... Voilá! It comes back, BUT starts flickering until in the end it just dissappears....
I can reproduce the error all the time. Worse than that: a reboot does not help at all.
Looks like there is an internal hardware switch that must be left "engaged" and then the Mac just believes it is connected to an External screen and sends the signal though the thuderbolt port instead of through the screen!!!
WEIRD error/bug or whatever!!
I have no idea how to make this reach the Apple guys.... I tried to report a Bug but they asked me to join in as Apple developer which I just can't do (for working issues).
Can anyone tell me if they have had this problem, and whether Apple is taking care of it?
(this reminds me of an issue with an internal switch with the headphones in my old MacBook Pro.... after disconnecting the headphones, the internal switch was not being disengaged, so sound would NEVER come out as it was being sent to the headphones instead of to the speakers... Same problem here but with the Image??? :-((( )
Thanks a lot.
BTW: here go my Mac characteristics:
Mac OSX 10.8.2
Model Name: MacBook Pro
Model Identifier: MacBookPro10,1
Processor Name: Intel Core i7
Processor Speed: 2.6 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 8 GB
Boot ROM Version: MBP101.00EE.B02
SMC Version (system): 2.3f32
Intel HD Graphics 4000:
Chipset Model: Intel HD Graphics 4000
Type: GPU
Bus: Built-In
VRAM (Total): 512 MB
Vendor: Intel (0x8086)
Device ID: 0x0166
Revision ID: 0x0009
gMux Version: 3.2.19 [3.2.8]
MacBook Pro:
Vendor Name: Apple, Inc.
Device Name: Macintosh
UID: 0x0001000D11C0EF80
Firmware Version: 11.1
Port:
Status: Connected
Link Status: 2
Link Controller Firmware Version: 0.11.4
Port:
Status: No devices connected
Link Status: 7
Link Controller Firmware Version: 0.11.4Sometimes I experience the same after disconnecting my 24" display (in seldom cases, the mouse cursor is not painted correctly, as well).
Can you check - when it happens - if in System Profiler > Hardware > Graphic > Quartz Extreme is listed as 'supported'. I found it to be 'not supported' when the scrolling and display behaves strangly. Also the Menu Bar is not transparent any more.
Next to rebooting, logout and login again fixed the issue for me. But I am also looking for a better fix/explanation.
marcus -
How can I connect an old macbook pro...
How can I connect an old macbook pro with that does NOT have a Thunderbolt connection to a new 27 inch iMac? I only need to do this for one specific purpose, to be able to see the work I'm doing on the laptop in InDesign on the iMac's larger screen (at a larger size as it were, so I can see a double page spread (or even a whole page would be an improvement) in one go)? I gather it might be possible to get an adaptor but note that Apple don't seem to sell one. I know I could do this with the cinema screen but would rather do it with a new imac as that will have more use to me overall. It's a work laptop which I don't own so I don't own the Indesign to just be able to use that on an iMac. I have tried to connect monitors to the laptop in the past, but with no success at all. I hope someone can help . Thank you.
Im pretty sure you are talking about the M8536 which has an ADC Adapter.
you will have to daisy chain a thunderbolt to DVI adapter with an DVI to ADC Adapter.
the first adapter:
http://store.apple.com/us/product/MB570Z/B/mini-displayport-to-dvi-adapter
The second adapter is old so you may find used ones on ebay like this:
http://www.ebay.com/itm/M8661LL-B-Used-Genuine-Apple-DVI-ADC-Display-Adapter-Mod el-A1006-WORKS-/160901961703?pt=US_Video_Cables_Adapters&hash=item25768117e7 -
I recently bought a new MacBook Pro, and wanted to transfer all the data from my old MacBook Pro, but I get the message saying I need to update time machine on my old one in order to use time machine. However, my old one is too old to update. So I decided to use the cable to transfer, because I heard I can do it that way even though it could take time. But I have no idea what to do...
Can someone help me?A Basic Guide for Migrating to Intel-Macs
The Knowledgebase article Intel-based Mac: Some migrated applications may need to be updated refers to methods of dealing with migrating from PowerPC chips to Intel with the Migration Assistant safely. The authors of this tip have not had a chance to verify this works in all instances, or that it avoids the 10.6.1 and earlier Guest Account bug that caused account information to get deleted upon use of the Migration/Setup Assistant. However, a well backed up source that includes at least two backups of all the data that are not connected to your machine will help you avoid potential issues, should they arise. In event it does not work, follow the steps below.
If you are migrating a PowerPC system (G3, G4, or G5) to an Intel-Mac be careful what you migrate. Keep in mind that some items that may get transferred will not work on Intel machines and may end up causing your computer's operating system to malfunction.
Rosetta supports "software that runs on the PowerPC G3, G4, or G5 processor that are built for Mac OS X". This excludes the items that are not universal binaries or simply will not work in Rosetta:
Classic Environment, and subsequently any Mac OS 9 or earlier applications
Screensavers written for the PowerPC System Preference add-ons
All Unsanity Haxies Browser and other plug-ins
Contextual Menu Items
Applications which specifically require the PowerPC G5 Kernel extensions
Java applications with JNI (PowerPC) libraries
See also What Can Be Translated by Rosetta.
In addition to the above you could also have problems with migrated cache files and/or cache files containing code that is incompatible.
If you migrate a user folder that contains any of these items, you may find that your Intel-Mac is malfunctioning. It would be wise to take care when migrating your systems from a PowerPC platform to an Intel-Mac platform to assure that you do not migrate these incompatible items.
If you have problems with applications not working, then completely uninstall said application and reinstall it from scratch. Take great care with Java applications and Java-based Peer-to-Peer applications. Many Java apps will not work on Intel-Macs as they are currently compiled. As of this time Limewire, Cabos, and Acquisition are available as universal binaries. Do not install browser plug-ins such as Flash or Shockwave from downloaded installers unless they are universal binaries. The version of OS X installed on your Intel-Mac comes with special compatible versions of Flash and Shockwave plug-ins for use with your browser.
The same problem will exist for any hardware drivers such as mouse software unless the drivers have been compiled as universal binaries. For third-party mice the current choices are USB Overdrive or SteerMouse. Contact the developer or manufacturer of your third-party mouse software to find out when a universal binary version will be available.
Also be careful with some backup utilities and third-party disk repair utilities. Disk Warrior, TechTool Pro , SuperDuper , and Drive Genius work properly on Intel-Macs with Leopard. The same caution may apply to the many "maintenance" utilities that have not yet been converted to universal binaries. Leopard Cache Cleaner, Onyx, TinkerTool System, and Cocktail are now compatible with Leopard.
Before migrating or installing software on your Intel-Mac check MacFixit's Rosetta Compatibility Index.
Additional links that will be helpful to new Intel-Mac users:
Intel In Macs
Apple Guide to Universal Applications
MacInTouch List of Compatible Universal Binaries
MacInTouch List of Rosetta Compatible Applications
MacUpdate List of Intel-Compatible Software
Transferring data with Setup Assistant - Migration Assistant FAQ
OS X Lion: How to use Migration Assistant to transfer files from another Mac
Because Migration Assistant isn't the ideal way to migrate from PowerPC to Intel Macs, using Target Disk Mode, copying the critical contents to CD and DVD, an external hard drive, or networking will work better when moving from PowerPC to Intel Macs. The initial section below discusses Target Disk Mode. It is then followed by a section which discusses networking with Macs that lack Firewire.
If both computers support the use of Firewire then you can use the following instructions:
Repair the hard drive and permissions using Disk Utility.
Backup your data. This is vitally important in case you make a mistake or there's some other problem.
Connect a Firewire cable between your old Mac and your new Intel Mac.
Startup your old Mac in Transferring files between two computers using FireWire.
Startup your new Mac for the first time, go through the setup and registration screens, but do NOT migrate data over. Get to your desktop on the new Mac without migrating any new data over.
If you are not able to use a Firewire connection (for example you have a Late 2008 MacBook that only supports USB:)
1. Set up a local home network: Creating a small Ethernet Network.
2. If you have a MacBook Air or Late 2008 MacBook see the following:
MacBook (13-inch, Aluminum, Late 2008) and MacBook Pro (15-inch, Late 2008)- What to do if migration is unsuccessful;
MacBook Air- Migration Tips and Tricks;
MacBook Air- Remote Disc, Migration, or Remote Install Mac OS X and wireless 802.11n networks.
Copy the following items from your old Mac to the new Mac:
In your /Home/ folder: Documents, Movies, Music, Pictures, and Sites folders.
In your /Home/Library/ folder:
/Home/Library/Application Support/AddressBook (copy the whole folder) /Home/Library/Application Support/iCal (copy the whole folder)
Also in /Home/Library/Application Support (copy whatever else you need including folders for any third-party applications)
/Home/Library/Keychains (copy the whole folder) /Home/Library/Mail (copy the whole folder) /Home/Library/Preferences/ (copy the whole folder) /Home /Library/Calendars (copy the whole folder) /Home /Library/iTunes (copy the whole folder) /Home /Library/Safari (copy the whole folder)
If you want cookies:
/Home/Library/Cookies/Cookies.plist /Home/Library/Application Support/WebFoundation/HTTPCookies.plist
For Entourage users:
Entourage is in /Home/Documents/Microsoft User Data Also in /Home/Library/Preferences/Microsoft.
Credit goes to Macjack for this information.
If you need to transfer data for other applications please ask the vendor or ask in the Discussions where specific applications store their data.
5. Once you have transferred what you need restart the new Mac and test to make sure the contents are there for each of the applications.
Written by Kappy with additional contributions from a brody.Revised 5/21/2011 -
I gave my old MacBook Pro away and no longer have access to it. I didn't think to deauthorize it first. I DO NOT want it to have access to all music in my iCloud or any music that may have been downloaded sinceI gave away the computer. It now belongs to my teenage daughter,who has since been in my WI-FI area and knows that code. I had EVERYTHING removed from the computer before I gave it to her (long story), but since I hadn't deauthorized the Mac,I'm assuming even without the itunes password the iCloud material would had loaded onto her computer.My iCloud had somehow included personal voice mails under Unknown Artist that I did not want on there or shared. How can I deauthorize the Mac Laptop without having the machine available to do it on? Change the iTunes/iCloud password? I should now have my desktop computer, new PC (Aspire) laptop,Ipod Touch, and if possible my Evo 3D as well as my boyfriend's Samsung smartphone being able to access the iCloud account/library--whatever it is called. HELP
Thanks, I appreciate the help. I think this is one of the problems Apple is creating by changing the OS so often. I had fomer colleagues at [a major aerospace contractor] who told me that so many original files were ultimately lost because of the deadly change in the "Save As" operation that they are now afraid of every OS update. Apple has badly damaged their support base with that very prominent company (they won't update now until they've fully examined and understand changes in the pre-conditioned nature of OS computer functions), and they are a whole lot less enthaled with Mac-related equipment/software. Can't blame them, I too used orginal files that way (as easy-to-use templates), and lost some important files before I realized what was happening (to late to revert). Companies should not have to retrain employees each time an OS gets an update, it's can be very expensive several different ways. They learned a painful lesson with that one. And because I'm now retired and don't use multiple devices, I need iCloud like I need a hole in the head... but I'm told there's no way to keep Apple out of my computer. Fortunately, because of major problems when initially installing Mountain Lion, one hold-over of the hardware/software damage I experienced was that iCloud can no longer access my computer even though everything else is working fine again. That was the only "good luck" I had as a result of that expensive nightmare.
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Need help selling a broken old Macbook Pro
Hi can anyone help me? I'm new to this forum, so I hope I'm in the right place. Also please forgive my lack of Mac techie knowledge...
I have an old macbook pro 15.5" (2008ish) that I'd like to sell. It was in perfect working condition until I tried to connect it via HDMI cable to the tv and the screen went black. I took it to the Apple Genius Bar where I was told I'd need a new graphics card (approx £800) so I decided to upgrade to a new model. It also has a brand new battery that had only just been fitted the day before it died on me. Other than the graphics card, scratches and a couple of small chips there was nothing else wrong with it.
I was unable to delete my old files before the fault occured, I'm assuming that this won't be a problem as the Apple 'Genius' was unable to retrieve any of my old files either.
So I suppose my question is, is my old MBP worth selling, would anyone be interested in buying it with a view to fixing it or using it for parts maybe? How much I should expect to get for it and where would be the best place to sell?
I would be most grateful for any advice.
Thanks"I was unable to delete my old files before the fault occured, I'm assuming that this won't be a problem as the Apple 'Genius' was unable to retrieve any of my old files either."
??? If the hard drive is removed, all of your info should still be there to recover -- do NOT assume your information is no longer accessible. With an external enclosure, my 75-yo mother could read your HD. -
Old MacBook Pro won't boot - my options?
This is slightly ironic. I've got a new Retina MacBook Pro on order - it's probably somewhere in the pipeine right now. So I wake up this morning, with a very full, busy day at work and critical stuff to get done, go to startup my old (very old) MacBook Pro so I can check email. Press the power button. The usual click followed by that odd electromechanical sound that preceeds the startup chimes (zzzzt-zzzzt-whummm), and - no startup chimes. Silence. Hmm. Press the power button again. Silence. Uh-oh, it's never done that before. Repeat, same results. Gentle taps have no effect. Unplug the old magsafe charger, remove the battery, wait 60 seconds, put back battery, plug in charger, try again. Same results. Oh, *#^!.
No amount of fiddling seems to have any effect. It's just not booting. It's not powering up. It's quite inert. I've tried holding down the power key for plenty long (30 seconds), with and without the battery, plugged in to the charger and not.
Oddly, the bottoom of the thing is hot - it's hot in the (left/right) center, towards the back. Not sure if that's just the battery charger heating up or something else. I disconnect the charger, remove the battery, and let it sit. Reconnecting the charger, but leaving the battery out, I just tried pressing the power key - it still didn't start, but the FAN just came on (and pretty loud). Hmm. Pressing and holding the power key shuts down the fan. Hmm. This is different. Pressing the power key now causes the fan to start up loud and run. No sign of a boot sequence and the screen is dark - no life. Fan runs loud and keeps running.
This is an old 15" MacBook Pro 2.66, probably from the Eartly 2008 vintage (not 100% sure but that's about right). Too bad - if it had only lasted another week (or if my new Retina MPB had gotten here last week). Sigh.
OK, so what are my options here? If I can't make it boot, I'd at least want to salvage the contents of the HD. It's got Firewire, and my trusty Mac Pro also has Firewire - I assume that I can not access the laptop's disk using TargetDisk mode without booting it first - right?
Can I yank the HD and just connect it? Do I need an enclosure/power supply?
Any sugestions welcomed. Thanks.As luck would have it, I have a powered SATA/ESATA/IDE USB drive dock right here. If I can pull the HD and get it to mount, that would be OK.
I have not opened up the soft underbelly of an old MacBook Pro before. Any tips to get at the hard drive?
Flipping it over on its back, I see a row of 4 small phillips-head screws along the bottom rear edge, plus 4 odd (torx?) fasteners in the corners. Which to undo? Is the HD fairly accessible, or is there a complex sequence required to get at it and remove it?
Thanks. -
Replacing my 2 week old Macbook Pro.
i've had my MacBook Pro for about 2 weeks now
within the first week i noticed problems with my display, well lid.
it has bubbles on the top of the lid, the edge of the screen is popped out, and the lid won't close evenly
now, if i go to an Apple Store and tell them my problems with a 2 WEEK OLD MACBOOK PRO,
will they replace my current MacBook Pro? or will they just replace the screen?
and i do have Apple Protection Plan for 3 years..well is it possible for them to fix it there?
oh and how long could that take for them to send it to apple?
sorry if im in anyway pushy or something
its just this is my first macbook pro and i dont want to be going back and forth to the apple store whch is an hour away from me.. thank you
Message was edited by: milem14
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