Old MSI all-in-one wireless connectivity problem

Hi folks,
Hope someone can help - if only by sending me somewhere else!
I have a reasonably old MSI all-in-one model MS-6633 (NetON AP 1900) which I bought new perhaps 6 or 7 years ago.
I'm running it wirelessly, connected via a TP-Link Powerline Ethernet Adaptor. My main PC is wired to a TalkTalk modem.
For some reason it's recently been disconnecting itself from the internet, although, by going to 'connect to' I can usually fairly quickly regain the internet connection.
I've spoken to TalkTalk and their tech guy ran 20 minutes of tests - at the end of which he said that there was nothing wrong with my internet connection or any other equipment leading to my PC......so the problem must be in the MSI unit.
Mind you, I don't entirely trust him - would he tell me if I was getting brief disconnections caused by a fault at their end?
He gave me the MSI number (0870 8200 009) - which always comes up with a "we're busy" automated answer - and I don't know what else to do.
Can anyone help; tell me what I need to do, or redirect me to somewhere useful.
Thank you

Hi there - glad someone cares!!!
Yep - definitely in the UK - whether I like it or not!
Right - O/S is Windows XP Home edition
Automated updates are always turned on....
Connection to the phone line is by router
I considered removing and re-installing the drivers, but thought I'd ask around first.....
Actually, yesterday I did a clean-up which hadn't been done for ages.
The computer concerned is my spare/back-up, which my wife uses at present and I do tend to forget to do any housekeeping on it though, but ever since I worked it over, (cookies, temp files, etc removed) there's been no problem with the internet connection.
I'm not taking the kudos - I just thought I'd do it and just perhaps, it's solved the problem.
However, if anyone knows of a better way to ensure that the computer remains connected, I'd love to hear from you.

Similar Messages

Photosmart 6180 All-in-One Wireless Connection After Windows 7 Laptop Added to Network

I replaced a broken Vista laptop with a new Windows 7 64-bit laptop. After I installed my Photosmart 6180 All-in-One, the printer stopped working correctly when we try to connect to it wirelessly.
I followed all the directions HP provides for updating the printer software and drivers for Windows 7.
We've tried all the suggestions for resetting the printer that we can find on the HP forums.
The printer works properly when connected via USB cable to a Vista laptop.
I was not able to get the printer to work via USB cable connected to the Windows 7 laptop.
When we try to connect via the wireless signal, regardless of Vista or Windows 7, the printer goes into an endless initialization loop.
We need to determine whether achieving a wireless connection is hopeless. If it is not, we need step-by-step instructions on how to resolve the issue.
The security system for the printer is WEP. We connect through a wireless router provided by Verizon FIOS.
Many thanks in advance for your help.

Some of HP's printers do not support WEP shared. If you are using WEP shared this could be the problem. I would suggest turning off the WEP security temporarily to see if that fixes the issue. If it does then you can look at changing the security to WEP Open system authentication.
Mike
Say "Thanks" by clicking the Kudos Star in the post that helped you.
I am an HP employee.

HP deskjet 2540 All-In-One, wifi connection problem

When I first installed my HP DJ2540 All-In-One, I changed the password for WIFI connection. Now I upgraded my computer from W 7 to W 8 and not able to have WIFI connection to printer. It is asking for Nework security key. I don't know what it is! please help me.

Hello there @tnkhayi
Welcome to the HP Community
I read your post about how you're looking for your Network Security Key. I wanted to post you a document that should help you look for it.
Please check out this link
I Can't Find the WEP or WPA Key or Password for My Wireless Network
I hope that helps!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HP Officejet 4620 All-in-One Loses Connection to Wireless Network When It Goes Into Sleep Mode

My HP 4620 All-In-One wireless printer works fine until it goes into sleep mode. Once it goes into sleep mode, it doesn't wake up if a print job is sent to it. If I wake it up manually by pressing the blinking on/off button, it still doesn't print. If I completely turn it off and then on again, the print job that was queued on my computer will start printing, but that's a huge pain and waste of time nearly every time I want to print. I've installed all available updates. I also assigned a static IP address in an effort to correct this but nothing helps. I see that others have complained about this problem, but I do not see that anyone has had success resolving this. My operating system is Windows Vista. I use a Link-Sys Wireless G Router. Thanks.
This question was solved.
View Solution.

so I have called HP tech support 12 times over the last 6 weeks and still my HP Officejet 4620 loses connection overnight. Of course becasue it was a birthday present I spent more time than I normally would have on this issue. While the tech are very polite they have not fixed my problem and now it is too late to return printer to store. This is a lot of money wasted and I think they need to admit this is a bug in this printer and resolve the problem!!!!!

MOVED: NVIDIA GE FORCE 540M ON MSI ALL IN ONE AE32 PROBLEM

This topic has been moved to MSI All-In-One and barebones PC series.
https://forum-en.msi.com/index.php?topic=159691.0

Hi there, welcome to forum.
"*Update*
I have a feeling that my PSU might be causing the low performance, seeing that the Quadro requires two power connectors to attach to it: (http://www.pny.com/support/quadro/install/FX4000AdditionalPowerRequirements.pdf)
Here is my PSU:
http://www.xpcgear.com/500wseepsubl.html
I do not know much about PSU's, so any input is greatly appreciated. Thanks."
your PSU is good one and should be powerfull enough.
Output +3.3V@28A, +5V@30A, +12V@34A, [email protected], [email protected], +5VSB@2A
can't be power related, since at 1st your PSU must be enough, 2nd same issue happend with your old mx 440 VGA. card malfunction are dismissed as possibility as well since its work fine in another machine.
think its drivers mess. ATI drivers(or part of them) still exist, guess is not completely removed. same symptoms happend many times when switching between Ati to NV, lagging 2D scrolling lag and etc, caused by ATI Smart (part of ATI Drivers) sometimes remain(survive after driver cleaner).
suggest you a new clean fresh OS installation. like Nv support already directed. also ensure in BIOS, in "Integrated Peripherals", "Init Display First" are configured to AGP.
let we know how its going, if problem persist we a ready with a tips to resolve your issue.

Hp - photosmart e-all-in-one wireless printer cn731a- nothing prints??

HP - Photosmart e-All-in-One Wireless Printer (CN731A)
Went through setup on Windows 7 64-bit, printed the test photo, came out great. Thought everything was good to go. Later, when trying to print a document, it wouldn't print. Computer popped up a message saying "Successfully printed" but when I went to the printer, there was nothing there. I tried running a wireless network test on the printer's screen, and once that page printed with the results, immediately after that, the document I was trying to get finally printed. This was an early Christmas gift for my parents, & my mom just informed me that she tried to print again today, but nothing happened on the printer. I am out of town now and am not able to troubleshoot on my own on the printer like I did a couple days ago so came here for advice.. Any idea what the issue might be? Did I maybe miss a step after doing the test print of the photo? Any ideas would be appreciated!

Hello,
Try the below steps ..
While the printer is ON, Unplug the power cord from back of the printer.
Disconnect all the cables that are connected to the printer.
Wait for 30 seconds.
Plug in only the Power Cord. ( Printer would Power on ).
Try making a standalone Color copy of a document . If it fails to print a copy, then it could either be an issue with the Ink cartridges or the Printer .
Regards,
Jabzi
Help the community by marking this post .
Was your question answered? Mark it as an Accepted Solution!
See a great post? Give it a Kudos!
I work for HP
Regards,
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

How to print to HP PSC1110 All-In-One Printer connected to WinXP PC?

Hello everybody,
I would like to us an HP PSC1110 "all-in-one" printer connected to a Windows PC in another room.
The easy part: The printer shows up in the browsing window, under the correct Windows domain, when I try to add an "other Printer" device.
The difficult part: When I try to select the printer model from the list of HP printer models provided, it does not show up, although HP PSC 1110 is included in the list of supported printers.
I also tried the ESP HP-deskjet drivers, both old and new version. But those result in printer errors on the Windows PC.
BTW: Printing over the net works well from other Windows PCs!
Can somebody out there who had a similar problem before give me a hint how to set up printing to an HP "all-in-one" over the Windows-Network?
Thank you,
Detlef

Thank you for the detailed information. Maybe I should have added a few screenshots too.
The suggested procedure probably works for a HP Photosmart Printer. However, the PSC1110 is a "Printer, Scanner, Copier" all-in-one device. Unfortunately, this one does not show up in the menus, although it is supposed to be supported. I assume that only an USB backend is available, but no SMB backend.
Is this correct? Is there a workaround?
Thank you for your feedback
DC

Officejet Pro 8500 A909g (all in one) wireless radio not functioning

Ran network test report and received an Error message: Officejet Pro 8500 A909g (all in one) wireless radio not functioning.
the menu screen says its on and the blue light is on, but no connection.
Appears to be a hardware problem, any ideas.
Thanks

Hello Minabird4
Welcome to the HP Forums, I hope you enjoy your experience!
I understand that your wireless radio is not working on your HP Officejet 8500. This could be a hardware issue if the wireless card has failed completely, but I would like you to try the HP Support document: Performing a Partial Reset of the All-in-One. If resetting the printer as the document gets you to do does not fix the issue, it would be recommended that you contacted HP technical support for repair options.
US support link to contact options for laptops purchased in the US.
http://h10025.www1.hp.com/ewfrf/wc/contacthp?cc=us&lc=en
Outside of US support link to contact options for laptops purchased outside the US.
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
I would like to thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

Fix for Airport Wireless Connection Problem stating Self-Assigned IP and not wanting to connect in Lion OSX.

Fix for Airport Wireless Connection Problem stating Self-Assigned IP and not wanting to connect in Lion OSX.
Bought my girlfriend the newest Macbook Pro 13" and began experiencing problems with my wifi the moment we got home. Her Macbook would not connect to our home Wi-Fi while my old Macbook Late 2008 running Snow Leopard connected without a problem. Airport would say that it had a Self-Assigned IP address (168.x.x.x). Did not realize it was a Lion problem until after using her Macbook Pro and becoming jealous of the new OSX, I upgraded. Soon after I was unable to go online. Luckily I had my iPad 2 and I began to scoure the net for help. Ran into allot of suggestions but it was not until I tried the following all together was I able to share the good new, from my Macbook. Hope this works:
First go to Preferences > Network and click on the cog next to the + and - on the sidebar and click Set Service Order
     - Move Wi-Fi to the top and click ok.
     - Set location to Automatic
     - Click Apply
     - Click Advanced
     - Click the "-" on the selected Wi-Fi router you wish to connect to
     - Click Apply
     - Click Lock to Prevent Further Changes
Go to your Mac's harddrive, (Macintosh)
     - Go to Library > Preferences > SystemConfiguration >
     - Delete "com.apple.airport.preferences.plist" file
Turn off your computer
     - push and hold Option+Command+R+P
     - turn on computer
     - when the grey screen turns on you will hear the OS X "ON" sound (for lack of a proper term) and it will momentarily restart.
     - you will once again hear the "ON" sound, let go of all keys.
     - this resets your PRAM
Go to Preferences > Network > Advanced > + sign
     - click Choose a Network
     - Select your network and enter password
Viola!!! I tried this on my Macbook Late 2008 and my girlfriends new Macbook Pro 2010

     No you are clearly mistaken. The Self-Assigned IP address problem exists on many Macbook Pro models, including the current model, which I mentioned as being the original computer with the problem. While my 2008 Macbook is older it was working perfectly on Snow Leopard and didn't suffer issues until switching to Lion. So clearly the problem exists on the operating system and not so much the hardware.
     I called Apple Support and they had no fix for the problem and told me that this would hopefully be addressed in a subsequent update. It wasn't until I came accross the answer after trying many different methods that I got both of the Macbooks to connect to my router. Otherwise I wouldn't or could not have been surfing the internet for the last 4 months.
Cheers.

Macbook Pro Wireless Connection Problems

I bought my 13 inch macbook pro 1 week ago and I've had wireless connection problems from day 2 (I think after the updates).
Problems include:
- Safari cannot connect to the internet for 5~10 minutes after I turn it on, whether it be from sleep mode or completely off or restart (the fastest connection I got after turning it on was about 40 seconds)
- Loading takes ridiculously long and eventually Safari cannot find the server
- Airport signal (on the top right hand corner) is always full when it is not working
- Sometimes internet works but it is ridiculously slow
However, when the wireless connection stabilizes, Airport Signal is 2~3 bars full and internet works SOOO well and I love it so much when it does. But the problem is that it stabilizes like 30 minutes to never after I turn it on and it makes me so mad I want to explode this piece of crap in the microwave.
So I've called apple support, and they made me try four things:
1. Reset modem, router, and computer
2. Delete caches, reset Safari
3. Putting Airport first on the Service Order and resetting DHCP Lease
4. Connecting with Ethernet Cable then resetting the computer
None of these worked, and I'm suspecting that the cause of the problem is the hardware (not the aluminum body that's just bs) because my router and modem are working fine (my other samsung laptop is working perfectly). I don't think the problem lies in my network settings either because I did exactly what the Apple technicians told me to do. So after Appleguy made me try all 4 of those diagnostics, he told me to contact my router company NETGEAR because he thinks nothing is wrong with the mac hardware, so I did. The NETGEAR lady told me if one laptop is working and another isn't, there is nothing wrong with the router. So if nothing is wrong with my hardware, software, router, modem, ISP... Why do I have wireless issues????!?!?!?!?!?!?!?!?!?!
I'm going to return this <edited by host> or get another one with my warranty

Same thing here.
I've got a Macbook Pro 15" bought 6 weeks ago, airport express bought about a year ago. All updated with latest software/firmware, etc. Problems include:
-Sometimes when i pull down the network list, my network isn't even there, yet i'm still connected to it. My airport is appx 10 feet away in an open area.
-usually after opening safari or firefox for the first time upon sleep, restart, or just opening the program after i had quit it, it is miserably slow. it takes about 2 minutes for pages like msn.com to load. finally when they do, its faster than you can imagine. that lasts for about a minute. then its slow again.
-when logged into ichat and i send messages, i would sometimes get a "connection timeout" message. my buddy would end up getting the message about 5 minutes later.
My iphone and dell laptop work fine. i haven't tried running parallels, but if bootcamp works, so should prlls.
I've reset the modem about 20 times. i've reset the airport about 20 times. i even re-installed my OS on the mac and nothing has done it.
Weird thing is that i've had my mac for 6 weeks, and this problem surfaced only 3 days ago.
Clearly its not an issue of any of our ISP's. Due to the fact that this only started for me 3 dyas ago, i'm hopeful that its only a software problem and not something else. Hopefully apple will a) ADMIT THEY HAVE A PROBLEM HERE and b) FIX IT.

Broadband/internet and wireless connection problem...

Towards the end of 2101 I received an email informing me that BT would be upgrading my local line and I could expect a much improved service. Whether this 'upgrade' has been the cause of my problems or is merely coincidental I cannot say. Prior to my experience since this time I could count lost broadband in hours per year (I never had internet or wireless connection problems).
Since the end of 2010 I now regularly lose my broadband completely every six to eight weeks. 'Home Hub cannot connect to broadband.' There is a worsening loss of speed? over a period of two to four days at the end of which I need to phone BT three/four/five, etc. times until they manage to locate the problem and fix it. It is always some problem they find on the line or with their equipment.
I always mention that this is an ongoing problem. Never do they take any action to escalate the issue.
This week things have become considerably worse.
I have started to lose my internet connection now. 'Safari cannot connect to the internet'.
There are now two issues which arise concurrently.
I phoned BT, finally the operative in India (through a very poor BT wireless phone connection) changed the channel of my router for me. He mentioned something about changing the address and password. This seriously exacerbated the situation. My password is not recognised now when I am asked to reconnect by selecting a network.
The next occasion on which I lost my INTERNET connection and tried to reconnect I got the message 'Airport has the self-assigned IP address (...........) and is unable to connect to the internet.
I phoned BT to report this and was told that this indicated an adapter problem and the problem was now out of BT's hands. I Should contact Apple.
I did so. Apple said I should contact BT to change channels. I explained this had caused the problem and they were now refusing to assist me. Apple tried everything that they could think of to resolve the issue (despite not being required to do so). Eventually the only suggestion they could make as BT had refused to help was to reinstall my operating system. Extremely drastic. But I can now connect wirelessly again.
Service is still intermittent requiring constant restarts to regain connections.
BT's response to a formal complaint was more of the usual banal questions, the usual tests, the usual promises of 'something would be done'.
Their systems are not set up to make any sort of accurate diagnosis of customers' issues. They seem to have a set number of 'fixes' into which they try to fit all problems - one would assume simply to save costs - their cost saving exercises are now costing me money.
That's all for starters.
Any suggestions?
Solved!
Go to Solution.

fredderf99 wrote:
I have a similar problem, since BT "upgraded my broardband" my home hub looses internet connection at least twice a day and I have to power reset it. the broadband shows as connected but the internet connection is lost, if I try reconnecting it fails and only a power resetr will work. I have a temp solution by fitting a time switch to the mains adaptor and reseting it at 0200 each day. but before the upgrade the home hub had worked for years and no problems. i have also replaced the origonal home hub 1 with a home hub 2 to see if that improves the situation.
welcome to the forum
This subject has been marked as solved by the originator and you will get more response if you start your own subject rather than continue here.
if you start your own subject just cut and paste your post and then in order to help please can you post the adsl stats from your router may need to 'show detail' to get all stats (if hub enter 192.168.1.254 in your browser and navigate to adsl or use a-z, if netgear enter 192.168.0.1) and run btspeedtester (MAC users may have problems) http://speedtester.bt.com and post the results .
are you connected directly to the NTE5 master or test socket or to somewhere else? Do you have any phone extension sockets in your home?
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
Someone may then be able to offer help/assistance/suggestions to your problem
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Error message on my HP Photosmart C7280 All-in-One 'Wireless Radio not Working'

error message on my HP Photosmart C7280 All-in-One 'Wireless Radio not Working' My broadband is BT Infinity with a very strong signal throughout the house and my operating system is Windows XP. My printer will not connect wirelessly to my network, what can I do with respect to the error message 'Wireless Radio not Working'

Hello @GeoffH777 ,
Perfect! You are very welcome, I am very happy to hear the reset helped!
If you have a quick moment, please scroll back to my last message here and click the "Accepted Solution" button, so others can find our thread if they happen to run into the same issue.
Greatly appreciated, have a wonderful day!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Wireless connectivity problems using IOS 6.0.2?

After installing IOS 6.0.2 on my iPhone 5 I can no longer connect to known wireless sites. I've been through troubleshooting with both Apple and my ISP and no luck. I'm thinking there's wireless connectivity problems with this latest update (my iPad 3 is still running 6.0.1 and is fine on my wireless network). Are others having this issue as well?

I am not guaranteeing this fix , but it worked for me , so far. I have an iphone 5 and it had ios 6.0.1 . Worked fine. Upgraded to 6.0.2 and it wouldn't connect with home router most of the time. My son in law an IT guy for the Government came up with a solution. The problem seemed most likely with routers that are bought and not configured and retain the original factory settings. Therefore my phone considers my home network a generic one and I have to manually connect to it. To distinguish the network we did the following.
1) went to settings on my iphone
2) choose "my home network" by pushing the arrow on the right
3) This brought up the network info page. (it says "forget this network " at the top)
4)DHCP will probably be highlighted.
5) touch "static"
6) This will bring up the manual settings
7) We entered the following.
For Ip Address 192.168.1.15
Subnet Mask 255.255.255.0
Router 192.168.1.1
DNS 4.2.2.1,4.2.2.2,8.8.8.8
Leave the HTTP Proxy to off
This will assign a static Ip address not a dynamic one and should work.
If it doesn't , go back to step 3 and select DHCP and return to the dynamic state .

Best all-in-one wireless printer for Mac 10.9.2

Looking for best wireless all-in-one for home use. I have Mac OSX 10.9.2, iPhone 5, iPad and a wireless network. Not technically inclined. Any recommendations?

I wish a few more users would take the time to share their experiences with printers. I have had a Canon MX870 for several years that is nothing but a perpetual headache -- it needs to be reconnected to the network three or four times a day or it simply will not print. There are lots of posts on this topic and I have tried every possible solution with no luck. I am reluctant to buy another Canon -- this experience has left me doubting their products. I am also reluctant, based on past experience, to consider an HP product. So that pretty much leaves Epson -- but which Epson? I am looking for an all-in-one wireless printer that will STAY CONNECTED to the network. Top-quality printing would be nice, but frankly, it's not on the top of my priority list. I just want to be able to use the printer, scanner and copier without wasting an hour of my day on maintenance. If you have had positive experience in this regard, please take a few seconds to post your recommendations. Thanks. (I am running the latest version of Mavericks on a new Mac Pro.)

A Fix for Wireless Connection Problems

I’ve been struggling with connection problems for a week. Thankfully, I found a fix. Your mileage may vary, but this may be your answer:
Fix for Wireless Connection Problems on MacBook Pro

Yeah BR, please tell me what your cure is. I have the same setup as you, Vista with the same wireless card you have. Cannot stay connected to the internet. Have spent hours on the phone with tech support and they can't fix it. I hate this f....ing computer, will never buy another one. Please let me know what you did. Once I get it running right I'm selling it and will buy a cheap Dell, never have any problems with them. I have keyboard problems, capital letter problems, connection problems, and download can take 1 to 2 days. Pure BS!!!!!!!!!!!!!!!!!

Old MSI all-in-one wireless connectivity problem

Similar Messages

Maybe you are looking for