Old option 3 customer - move to NEW option 3

Good afternoon,
I would like to move my package from the BT total broadband option 3 product that im currently on (about 10 months into this contract) which is unlimited but still traffic managed,
to the newly advertised no download limits no traffic mangement option 3 product.
I did try to do this online but was unable to.
Regards

uk sales 08007830056
options team 0800 800 030
I would use options number first
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