Old orders not showing in "My orders" section

Hi, I hope someone can give me a hand on this problem.
I bought a copy of Photoshop in July 2011 from the adobe shop, I downloaded it and have been using it. Over the weekend my computer was stolen so I need to reinstall Photoshop onto my new machine. I can see all the details in the "My products" section but when I go to the "My orders" section Photoshop is not showing at all.
What am I missing? Is this version no longer supported or am I doing something wrong?
Any help would be really appreciated, I've got customers fighting with me about deadlines and I really need some help.
Thanks

You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

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Moderator Message: Basic Question . Thread Locked.
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Old orders not showing in "My orders" section

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