Old rental movies and old TV episodes show on iPad in iTunes (not really there)
For well over a year I have two rental movies (purhcased from iTunes store and watched) and several very old TV episodes (purchased from iTunes store and watched) show up (in iTunes) as being on my iPad but they are not really there. They appear as a light gray "ghost"...I waas forced to delete them during EVERY sync. I've tried several solutions to similar problems but they just keep coming back. I've hidden them in my iTunes account...tried to delete them from the iTunes library on my computer...to include "old iTunes libraries"...no luck...now I cannot even delete them while in iTunes...there is no option via right click anymore...EXTREMELY frustrating!
Heh, that's interesting. I usually drag and drop and then edit the metadata once it's on the device. Maybe there's some bug stopping the iPad getting the updated metadata correctly if done that way round.
Similar Messages
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I downloaded a rental movie but can't find it on the upgraded itunes page. Old home page showed a tab that read "rentals" on the left side. Anyone know how to find that tab?
I have the same issue. Just rented a movie, and I can't find it anywhere. Where is it stored, and how do I watch it on iTunes 11.0.4 ?
I don't see the 'rented' tab anywhere, and nothing under 'purchased'. -
i down loaded a rental movie and stopped part way through . i turned the computer on and off and when i went back on itunes it didnt show up on the rental playlist and movie playlist.how can i get the movie back?
Unless it has recently changed you can only watch rentals on the device or mac you rent them on.
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A few days ago my TV show and movie displays went whacky-the shows are no longer in alpha order, there are multiple listings of the same show, the pictures are random-including album covers. I downloaded latest version & no change. Any ideas??
ME TOO.
I think mine are all still in alphabetical order, but :
* movies I deleted from my library and told "hide this purchase in the cloud" are showing up again. If I try to play them, I get the "cannot find the file in its proper location, would you like to locate it" error message.
* for movies that have "iTunes Extras," the extras show up as a separate item, with another copy of the movie artwork. Most of these I believe I had DELETED the "iTunes Extras" anyway.
* Items are showing up multiple times.
* A few MUSIC ALBUMS are listed in my Movies section.
* Some movies (I believe ones that I deleted off my HD but are still in the cloud) are showing random album covers instead of their proper artwork.
* Just rented a movie, and it didn't show up anywhere in my library. It downloaded properly and completely, was in a suitably labeled folder in my iTunes/Media/Movies section, but didn't show up in any section of the library (or via a library search). Had to manually find it and tell it to open the file using iTunes.
Running the latest version, even checked for updates. No other changes made lately since the last round of apple software updates. This was wonky before the latest small update to iTunes - now it's even wonkier. And it is very, VERY effing annoying. -
I purchased a movie and it downloaded to my computer but it is not on my Ipod touch. It will not sync manually, I've tried. It shows up on my ipod as purchased but it is not in my videos. When I go to the movie from purchases it says DOW in the corner.HELP THIS IS DRIVING ME CRAZY
Hello,
If you have an iPod Touch you can watch movies on it.
Did you sync the movie with iTunes between your computer and your iPod ?
Connect iPod touch to a USB 2.0 port on your Mac or PC using the included cable.
Follow the onscreen instructions in iTunes to set up iPod touch and sync your music, video, photos, and other content.
Your computer must be connected to the Internet.
By default, iTunes automatically syncs all songs and videos in your iTunes library to iPod touch. If you have more content in your library than will fit on iPod touch, iTunes alerts you that it can’t sync your content. You’ll need to use iTunes to select some of your songs, videos, and other content to sync. -
I downloaded a rental movie, and now it won't play. I get an error message that says "We could not complete your iTunes store request. An unknown error occured. (-42110)" This computer is authorized, and I am online and I've downloaded rentals before. Help?!?
Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
I download a rental movie and don't want to finish the downloading but I Use the report a problem link in your account history...but i didn't get any answer from Apple
The posted did what this said:
How to report an issue with Your iTunes Store purchase
The link includes the statement:
"The iTunes Store's Customer Support team will contact you as soon as possible, typically within 24 hours."
Applelover1 wrote:
Usually Apple won't respond, instead they will just fix the problem you have suggested if it is a problem that persists in other user's computers. What problem did you report? Did you ask for them to respond? -
Im trying to watch a rental movie and it says im not autorized
Im trying to watch a rental movie and it says im not autorized
Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
I have a rental movie and its expired but it's downloading on ipad3
I have a rental movie and its expired but it's downloading on ipad3
When it's finish it says error and again ask for downloads
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I have just been watching (The Adjustment Bureau) a rental movie and about half way through the audio cut out, I tried rerunning the chapter but still the same problem so I tried the restoring function and now I have lost the 48 hrs viewing of the movie. So how do I get the movie back without paying for it again and is this problem likely to reoccoure and if so how do I rest without loosing the movie?
Hi David.
This must be a glitch in the movie file on the iTunes server because my husband and I just reached the same point in he film (The Adjustment Bureau) and no audio! Totally cuts out and doesn't come back in. We tried the same - turned off, signed out, and also couldn't see the rental in the menu... Sign out, sign back in and click 'Check for rentals' in the 'General' menu just under where you signed in.
It may come up with a negative 'no more rentals can be found' or similar but go back to the main screen and check anyway. It should be there. -
it says it backed up and synced but nothing shows up in my itunes library!! please help!
Transfer your iTunes library from your old computer to your new computer per the instructions included with this link - along with your photos, documents, and any other important data you will need or want to access on your new computer.
http://support.apple.com/kb/HT1751 -
All Apple support says about deleting movies from a computer is that you "should" be able to re-download it if you live in the right area. Well, I'm in the U.S.A. and just deleted one of the movie extra features exactly as described in the support directions. According to Apple I should be able to re-download this from the cloud at any time, but now I no longer even see the title listed. That's why I wanted to test their support statements with a Movie Extra instedad of a real movie. This should be the simplest of tasks to manage, yet they make it extremely difficult. Why? I own the movies and I want them to stay in my iTunes library basically forever. Makes sense, right? But, I only have so much room on my laptop to store movies that I want to have with me on long trips, etc. So if I only have the space to store 3 or 4 movies on the disk, shouldn't I have the ability to every once in a while delete one of those movies from my local computer ONLY, NOT my library, so that I can download a different movie? Yet the first thing iTunes does when you hit the delete key is tell you that it will remove the movie forever from all devices and the library. So why does support say you can download again any time from the cloud then? The worse part is, the calamity doesnt stop there. Wait until you see the message you actually get once you say that yes, you do want to delete the movie (but only because you assume that you really can download it again sometime). Here is the exact 2 messages you get from Apple, in the same popup box.
Do you want to move the selected movie to the Recycle Bin, or keep it in the iTunes Media Folder?
Only files in the iTunes Media Folder will be moved to the Recycle Bin.
[Cancel] [Move to the Recycle Bin] [Keep File]
Is that the most confusing popup or what? Who develops this kind of software?!?!?!
I have tried it both ways and the only difference is that the file shows up in the Recycle Bin or doesn't. But in both cases the file name no longer shows in the movie list, so I don't know how to re-download it from the Cloud. Better hey, if I clicked "Keep File", where is it? I can't see it anywhere, so where is it kept and what can I actually do with it?
I have to be honest, I love my iPhone and some of the neat features, but when it comes to iTunes, I have never seen a more difficult piece of software to use in my life... and I'm a software developer. Your Support documentation is actually more confusing than the softwae itself, it's almost as if you don't want people to use the software, just simply buy stuff and listen/watch it, but nothing else. Seriously, this is the most cumbersome, unfriendly piece of software I've ever seen. What does it say about Apple iTunes when everyone has to google solutions for how to do something rather than using Apple support documentation.
Seriously disappointed in Apple iTunes and it's never really gotten any better over time. This is one of the primary reasons I have never moved all of my recording studios and office operations over to an Apple platform. Hardware and phones are awesome, but your software is either grossly incompetent or intentionally designed to make it all but impossible to use. Either way, it's worthless to me. We're talking about software that does nothing else but manage media that I already own on multiple devices. That should be one of the simplest things in the world to do. Sad... very sad.
While we're at it.... why isn't iTunes listed on the product dropdown below? Maybe it's not even considered a product, which would explain it's goofiness I guess.I own the movies and I want them to stay in my iTunes library basically forever.
But in both cases the file name no longer shows in the movie list, so I don't know how to re-download it from the Cloud.
iTunes prefs > Store > Show iTunes in the Cloud purchases.
This will show all your iTunes purchases in your library with a cloud icon down arrow. Click the icon to redownload or click on Play to stream without downloading.
Also see this , -> Download past purchases
and techncially, you don't "own" the movie, You simply have a license to use it.
Yet the first thing iTunes does when you hit the delete key is tell you that it will remove the movie forever from all devices and the library.
Actually, no it does not tell you that.
FYI: You should keep copies of all yoru iTnue spurahses as the labels/movie studios/copyright owners can pull their product at anytime and it won't be available to redownload.
Suggestions here -> http://www.apple.com/feedback/ -
I have the old airport express but my iPad 3 is not able to connect to it even with the app downloaded. What can I do?
Use a windows computer.. or ask a friend to bring a windows laptop and use the 5.6 version windows utility.
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I have downloaded the trail version of CS6 and run that. it shows the error ' entry point not found"
i have downloaded the trail version of CS6 and run that. it shows the error ' entry point not found"
Your computer does not meet the system requirements. Refer to the tech specs on the product page.
Mylenium -
By accident i removed the charger while updating and now my iPhone shows me connect to iTunes and i am but my Phone doesn't show Help
You need to restore the iPhone via recovery mode. To do this follow the link below to guide you:
http://support.apple.com/kb/HT1808
Because you need to restore to factory settings all data on the iPhone will be erased. Because the iPhone was never backed up most of the data you won't be able to get back.
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