Old serial number no longer works - did not deactivate.

My MacBook Pro's hard drive recently crashed, and I had to take it to the Apple store to get it wiped and all of the content reinstalled. However, they could not reinstall my CS5 Design Standard package and said that I would have to do that myself with the disks that I have. I have since tried to reinstall my CS5 package but it is saying that my original serial number is no longer valid.
Since I was not expecting my hard drive to crash, I did not deactive my Adobe software before I received a new hard drive. I believe that this may be the reason that the software will not reinstall again with my serial number.
I was wondering if anyone could help me as I now do not know how to get my CS5 software onto my laptop again. I do not know if I need to contact Adobe and ask for a new serial number. Any help would be greatly appreciated!

Moving this discussion to the Downloading, Installing, and Setting Up forum.
Do you have any other Adobe software currently installed?  It is likely that you are currently facing a permission issue which is preventing your serial number from being accepted during the installation process.

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