Old topic any new solutions????

Opening raw images in CS3.....

photoshopwoes wrote:
I had just assumed when paying for a product of the calibre of CS3, I would be able to carry out functions and receive updates that would allow me to continue in the workflow that I had become accustomed.
Yes silly me I did assume that I would work with this product for at least 12 months and be supported.  I have no such illusions or assumptions any more.
It's good that you no longer have those assumptions...it's Adobe's policy to provide free updates to currently shipping products. Photoshop CS3 got a free upgrade and Camera Raw got a total of 6 (ACR 4.6 was the last shipping build).
The moment that a new version ships (as CS4 did in October, 2008), support for the previous version ends...that's been Adobe's policy since I can remember (at least to the early 1990's). The fact that you waited so long in the upgrade cycle that you didn't get the full benefit of 18 months of use of the product is hardly Adobe's fault. The fact is tat at the moment, you are a former customer not a current customer...in any event you now know that DNG Converter provides backwards compatibility.

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