Old TV Show Purchases Are Missing From I Tunes Store

I had bought the 3rd season of The Office on iTunes a while back. They have been since deleted from my iPod, and I have a new computer. I have accessed the iTunes account and the iTunes store even downloaded the last episode that I hadn't downloaded before. However, I cannot find the office episodes so I can re-download them, the search feature comes up with nothing. I was wondering if anyone can help me figure out what I can do to get those episodes I bought.

Store policy states that downloads can only be done once. It's the USER'S RESPONSIBILITY to backup important files, so if you have deleted them off your system & your iPod without backing up, I'm afraid you're out of luck. You will probably have to re-purchase the missing episodes.

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