Old updater shows one update, Creative Cloud none

From time to time the old Adobe Updater appears in my menubar, notifying me about one available update. Clicking it takes me to the Creative Clown dropdown panel. In that panel no available updates are shown. I made this annotated screenshot to clarify:
How can I remove the old updater completely?

Hi Dylan,
Thanks for your feedback. I and a few others tried the application restart method and it worked for us. There may be another service that those applications spawn and they are not shutting down consistently.
I certainly agree that the current behaviors of the updater programs need improvement, and believe that's shared by the folks working on developing the applications. I don't know the technical reasons behind what's currently happening though. I've been reacting to user feedback and trying to find workaround solutions for the near term. My 'day' job is on Photoshop specific needs, but I don't shy from looking out broader and helping where I can.
I will point this thread out to the Creative Cloud application development team. The Bridge update roll out may also be contributing, but I can't say for sure.
regards,
steve

Similar Messages

  • Update is taken via creative cloud

    Hello,
    There was a pending update that I had not done. When I took the update it installed the creative cloud, then I was asked to login and then I was able to take the update for that software.
    I have not signed in for any creative cloud membership. Then why are the updates been taken via creative cloud.
    I am confused. Will all the update be taken via creative cloud. What abou the update manager, will it no longer exists.
    Kindly suggest.
    Thanks.

    HI Swajeet,
    if you have a Perpetual License for the Software then Creative Cloud Desktop App will only install lthe Perpetual Software Updates not the cloud ones. All the future upates will get installed using Creative Cloud Desktop Apps.
    Regards,
    Abhijit

  • Hi everyone, I have LR 5 that I purchased with a serial number and about a week ago I got the message about a new update, I want to get LR 6 but not the creative cloud, last time from LR4 to LR5 there was just an update without buying the creative cloud,

    Hi everyone, I have LR 5 that I purchased with a serial number and about a week ago I got the message about a new update, I want to get LR 6 but not the creative cloud, last time from LR4 to LR5 there was just an update without buying the creative cloud, is that possible from LR5 to LR6? Thanks so much.

    Welcome to Apple Discussions!
    You can't install 9.2.1 or earlier on any Mac that is only Mac OS X bootable. In fact you need to use the restore disks which came with those Macs to install 9.2.2 on those Macs. 8.6 is only possible to install on Macs which came with 8.6 or earlier. The 9.1 disk may be useful for your 1999 PowerMac G4, but won't be of any use for a 2006 Powerbook G4.
    Adobe Pagemill does not follow w3.org web publishing standards. If you want a webpage editor, get http://www.barebones.com/ BBEdit
    MS Office, there is a free Mac OS X alternative in http://www.neooffice.org/
    Or you can upgrade to the full Office 2004 for the Mac, or get http://www.thinkfree.com/ or Open OS X Office.
    Wordperfect files can be converted to Word files with http://www.dataviz.com/ 's Maclinkplus.
    Microsoft no longer has Internet Explorer for download (that quit being offered January 2006), though that is covered more in my FAQ:
    http://www.macmaps.com/browser.html
    As for other Mac OS X inquiries, I strongly recommend seeing my other FAQ:
    http://www.macmaps.com/macosxnative.html
    which should answer most of your other questions. If you have further questions, please feel free to ask me.
    Disclaimer: Reference to links I make to my Macmaps.com website are a for your information only type reference. I do not get any profit from this page, and it is open to the public.

  • Unable to update my software through creative cloud. receive download error

    unable to update my software through creative cloud. receive download error

    Hi Jeff,
    Thanks for your feedback, I managed to workout the problem.
    I went to info on my 'Adobe' folder within the 'Applications' folder on my
    harddrive and found that my 'Sharing and permissions' on the 'admin'
    option was read only.
    I unlocked the Adobe folder and changed my admin privileges to read and
    write.
    Laura Sassin
    Senior Creative Artworker
    Marketing Services
    <Removed by Moderator>

  • I keep getting an "Update Failed" message when trying to update my apps using Creative Cloud.

    I keep getting an "Update Failed" message when trying to update my apps using Creative Cloud.

    [ Mac 10.9.3 / Indesign CC update fail / Premiere update fail / Adobe Media Encoder 7.2.2 update fail ]
    Adobe Media Encoder was the problem for me. There's no separate uninstaller for AME. My ID CC and Premiere couldn't be updated (for the AME7.2.2 update as the only change). MCMHMPEGVideoCodec.framework seemed to be the factor.
    I uninstalled Premiere (only), after having manually removed MCMHMPEGVideoCodec.framework from inside AME. After boot I installed it again and voilà, both (ID & Premiere) updates went trough fine. The MCMHMPEGVideoCodec.framework was on place inside AME too.

  • Adobe 2014.1 Not Showing in Adobe Creative Cloud App

    Hi Folks,
    I previously opened a similar discussion. Re: 2014.1 App Updates Not Showing Up in Creative Cloud. The solution in the aforementioned discussion does not work in this new context.
    1. Reimage laptop with clean Mavericks 10.9 install, with Adobe CC preinstalled using CCP 1.4 and pre serialized.
    2. Enter my Adobe ID into Adobe Creative Cloud App. My Adobe ID has a valid CC subscription.
    3. Adobe 2014.1 app updates do not show up, except for Muse 2014.
    4. The Adobe Creative Cloud App did not think that Photoshop or any of the other Adobe CC Apps were installed, because I was given the option to "Install Photoshop"
    5. So, I "installed" Photoshop from the Adobe CC app. Still no updates
    6. Uninstall, reinstall. No updates.
    7. Checked for the existence of AdobeUpdaterAdminPrefs.dat in
    Location: <Startup Disk>/Library/Application Support/Adobe/AAMUpdaterInventory/1.0/AdobeUpdaterAdminPrefs.dat
    This file does not exist on my system: it's just not there. So that fix will not work.
    8. And yes, I logged in and out of Creative Cloud, and Quit the Adobe CC app and restarted. No luck.
    Help.
    A.

    I am not sure about the CC Packager so the following is more general:
    What version of PS do you actually have installed? 
    PS CC 2014.2.1 is the current version.
    Here are links to various updates to see what the current versions are:
    http://prodesigntools.com/adobe-cc-2014-updates-links-mac.html

  • In Photoshop CC, Help Updates shows no updates but ACR is 8.0

    Im on Windows 8, 64 bit.  I have tried clearing my AAM cache and that hasn't helped.  I tried downloading a patcher but it only trys to install on PS CS6.  FOr some reason it won't register that I need to update Camera Raw to 8.1.  Any help would be greatly appreciated.  Thank you very much.

    I was able to update PS-CC to ACR 8.1 using the following method:
    I have CS6 already installed and already updated to ACR 8.1.
    Today the Adobe Application Manager seemed to update itself to the Creative Cloud manager so I used that to download and install the Try version of Photoshop CC.
    Photoshop CC installs with ACR 8.0; however, if I do a Help / Updates… in PS CC I get the old Adobe Application Manager back, not the Creative Cloud app, and the AAM does find the ACR 8.1 update compatible with PS-CC as well as the CSXS Extensions 4 update for CC that the CC Manager installed for CS6 this morning,
    So it seems that the older AAM knows how to update PS-CC and the newer CCM knows how to update the older PS-CS6.

  • No apps showing on my Creative Cloud screen.

    Why do I not have any apps showing on my Creative Cloud screen even though I have both Photoshop and Lightroom.  I did not even realize there should be apps listed on the CC screen until others started showing screenshots of theirs yesterday on FaceBook.  How do I get the apps so I can update LR?

    Are you getting while blank screen in Creative Cloud ?
    Please specify operating system of your computer .

  • Purchased 9.99 deal. Lightroom is not showing up in creative cloud

    I purchased the 9.99 deal that includes photoshop and lightroom 5. Photoshop already showed that it was updated and I installed it. Lightroom is not showing up on creative cloud. When I go to creative cloud and hit download it brings up creative cloud and acts like its already there but I do not see it there. Just need help fixing this problem! Thanks

    Aes8611 please see CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html for steps on how to resolve the Creative Cloud desktop application listing Photoshop Lightroom as installed.
    Also please make sure you meet or exceed the system requirements for Photoshop Lightroom at http://www.adobe.com/products/photoshop-lightroom/tech-specs.html.  If you do not meet or exceed the system requirements then you will not see the application listed in the Creative Cloud desktop application.

  • My company have purchased one I Creative cloud for one years. But now, always my company want to buy also anthers n°3 Photoshop application from use always in our office below our comfy. Can we have a privilege cost for the company or we need to buy this

    My company have purchased one I Creative cloud for one years (It's the first time for us) Of course we have pay this product with a price of company but there are new clients adobe. But now, always my company want to buy also anthers n°3 Photoshop application from use always in our office below our account already created. Can we have a privilege cost forecast for company or we need to buy this product as if it is the first time and pay the maximum price for one years?
    Thanks

    Cloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
    -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
    -Windows or Mac does not matter... 2 on the same operating system, or 1 on each
    -Both subscriptions MAY be in use at the same time https://forums.adobe.com/thread/1683787

  • Why does Premiere Pro not show in the Creative Cloud

    I just bought the montly membership, paid, got the confirmation, but still Premiere Pro does not show in my Creative Cloud options - under audio/video it only shows  and Photoshop, Prelude and Audition.
    When I use the link in the email confirmation that I received I can press 'getting started'.
    This leads me to the online Creative Cload Download - when I scroll to Premiere Pro, click on download I go to the next page, but still the program does not show?
    What should I do differently? I am logged in already.
    Please help me!

    Do you have a 64-bit machine?  Normally the listing will only include programs that your machine is capable of running.  Check your machine capabilities against the requirements for Premiere Pro and see if it comes up short.
    http://www.adobe.com/products/premiere/tech-specs.html

  • I'm gonna to change machine. how can I migrate license between old to new PC? (creative cloud)

    how to switch license if I buy a new computer?
    sorry for my english

    thanks
    2014-11-14 0:23 GMT+01:00 Jeff A Wright <[email protected]>:
        I'm gonna to change machine. how can I migrate license between old to
    new PC? (creative cloud)
    Jeff A Wright
    <https://forums.adobe.com/people/JeffAWright?et=watches.email.outcome>
    marked John T Smith
    <https://forums.adobe.com/people/JohnTSmith?et=watches.email.outcome>'s
    reply on I'm gonna to change machine. how can I migrate license between
    old to new PC? (creative cloud)
    <https://forums.adobe.com/thread/1633443?et=watches.email.outcome> as
    helpful. View the full reply
    <https://forums.adobe.com/message/6923056?et=watches.email.outcome#6923056>

  • Psd file does not show preview in Creative Cloud Assets Activity Tab

    I've tried to share a psd file however the preview will not show up in creative cloud assets under the activity tab. It only shows a blank page icon. Although, you can view the file in the extract tab. However, this is a problem because I need to be able to share the file with the client to be able to view and comment on it, and be able to switch between past and current versions. Right now they are not able to do that.  I am using Libraries as well and have smart objects placed from my Library.

    Please try the workaround posted here:
    Re: Creative cloud doesnt create a cloud folder on my Users Folder?
    This seems to have worked for a few other users.  Hopefully we'll be able to release a fix to this issue soon.
    Thanks,
    Elba

  • Hi there, I use a MacBook pro. I have had an one year Creative Cloud acount since february, and now I'm getting the message: WE ARE HAVING TROUBLE VERIFYING YOUR MEMBERSHHIP. I have a photoshop, lightroom and indesign membership. Help!! I need to work! Wh

    Hi there, I use a MacBook pro. I have had an one year Creative Cloud acount since february, and now I'm getting the message: WE ARE HAVING TROUBLE VERIFYING YOUR MEMBERSHHIP. I have a photoshop, lightroom and indesign membership. Help!! I need to work! What should I do? Thank you.

    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • How can i cancel my one year Creative Cloud Student and Teacher Edition?

    how can i cancel my one year Creative Cloud Student and Teacher Edition?

    when i click on customer support..
    i get this error

Maybe you are looking for

  • X1 Carbon Touch: Blue screen or error messages after wake up from sleep/hibernate mode

    Sleep function is not consistent... While it works most of the time; yet the other times are frustrating when the result is reboot, reboot with blue screen or hang! Rgds, ME 

  • Read only Text Field for a Date Picker?? (how to)

    Hi, We have BPM Object presentations where we need to accept date values and the presentation puts Date Picker by default. But the text box associated with the date picker is editable. Is there a way so that I can make it non-editable so that i can e

  • Making a form, why does the text type over top of itself in the form field?

    Hi, I am making a certificate form for a client to fill out and print when needed. I designed everything in InDesign, exported to pdf, and made a form field for Old English MT for the name and date. When I close the form editing window and type a nam

  • What's This? - Genius Bar Doesn't Know. Boot Options w Airport.

    Whenever I hold Opt at startup I get a screen with the available boot drives and below it I see a drop down bar with the Airport icon next to it. If I select the Windows partition the computer seems to freeze for 1 or 2 minutes and then starts loadin

  • Can't find old Mail

    I recently changed my POPaccount through mail as my server changed hands. After deleting my old account and restting my new one (with the same mail address), I lost all of my old mail that I had been saving up. Is there any way to retrieve those past