Old user i.ds

I had to change my user id to an new email address. However old music purchsed on the previous id will not play on the new email i.d itunes keeps asking me to log on to the old id which is no longer is available. I have deleted the sc folder and de-autorised the pc. what can i do?

The music isn't supposed to play on the new ID. If the old one's inaccessible, click here and request assistance.
(97977)

Similar Messages

  • How can I retrieve my old user account?

    Hi,
    I migrated my old iMac to my new 27" iMac and did it wirelessly via the internet and it took ages. Apple support told me to do it this way because my old iMac is 400 Firewire and my new one only has 800 Firewire and I only had a 400 Firewire cord.
    I was told to choose the no I don't want to migrate when I went through registering my computer. I then got it set up with internet and then went into Migration Assistant. I told the woman I spoke too that it was going to create a problem with my old user account and she said I could just delete it.
    Here is my dilemma. My old user account is called Pink Tuley (which has all my information, documents etc. on it), I created a new account called Tuley and you guessed it it's a shell with nothing there. All my stuff in on Pink Tuley and when I go to MacintoshHD users and locate my Pink Tuley folder there are a bunch of folders that I can't open (they have that red circle with a white bar in the middle of them). How do I make Pink Tuley my main account or get all the Pink Tuley stuff onto my new Tuley account? I hope there is a way to figure this out.

    Niel,
    Thanks that was easy. Now can I go and delete the new user account I created when I first registered this computer? I have a few user accounts from my old machine I don't use, can I delete those also or is it best to leave them alone?
    Message was edited by: spiralgirl

  • HT5621 I bought my iMac from someone. Everything was changed over to my name however when I try to update programs it only shows the old users apple ID and I can't update. How do I change this so I can update the applications and have everything fully und

    I bought my iMac from someone. Everything was changed over to my name however when I try to update programs it only shows the old users apple ID and I can't update. How do I change this so I can update the applications and have everything fully under me?

    The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
    1. You don't own another Mac.
    If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
    If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
    To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
    If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
    2. You do own another Mac.
    If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
    Once booted in Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
    After partitioning, quit Disk Utility and run the OS X Installer. You will need the Apple ID and password that you used to upgrade. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
    Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
    3. Other issues
    If you see a lock screen when trying to boot from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another authorized service provider to be unlocked. You may be asked for proof of ownership.
    If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
    If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to  authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
    When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information.

  • How do I create a new user, move my old files etc over, and delete old user

    This is why I think I need to.
    My computer got hit by lightening, and I may have created a new user account through netinfo rather than system preferences /accounts/+user. Mail used to open twice, but no longer. Now, Safari askes me for my keychain password twice, Spotlight can't find a folder on the computer when the search is restricted to folder and computer, though the folder is there and easyfind finds it, and when System Preferences/Spotlight/Privacy has the hard drive icon added, then deleted, Spotlight still does not find anything. (Yes, everything is backed up, on CD, DVD, and online.) Microsoft Tec Support says
    "Here is a summary of the key points of the case for your records.
    When you contacted us on August 8, you had requested assistance with Microsoft Office 2004, as your installation of the updates was unable to find the correct version of the software to update. After creating a New MAC User, we identified the issue to be with a corrupt MAC User account, and not a Microsoft issue. "
    I believe Microsoft. So, creating a new user was easy.
    But copying files uses up too much hard drive (movies, music), and may miss keychains, preferences, mail, address book, and documents. Since Spotlight no longer works, who knows what is happening. (Yes, I've repaired persmissions, and disk repair. No change). I'm using up my hard drive trying to move files to the new user. If I share files, or put them into a public folder, then delete the old user, will I still have the old user's files in the new user's account? It is not clear to me what I should be trying to do in order to create a new user, move my old files etc over, and delete old user. Thanks.
    My responses will be slow, because I have to drive to town to use the internet. I've ordered a new airport which may take care of that problem. SO be patient.

    Hey -
    I need to do the EXACT same thing, but have no idea how. Has anyone out there done this?
    My situation is a tad different..this is a new Mac (and I'm a brand new Mac user). Tons of querks occur under my original account (videos won't run, Safari won't support certain plug-ins). I spent 6 hours on the phone w/ 4 different Apple Reps and nobody could fix it. A rep finally looked at my MacBook Pro in person today. He created a new account just to see if that would work and under that new account, everything works perfectly fine (no querks, can view video). He tried switching a million settings in my original account to no avail.
    He said to create a new account (as he did) and move my files over to the new account and then go back to the original and delete it. How do you do this?! I can't figure it out! I've got a new account created, but of course it just has the default folders in it w/ the little red icons next to them! Thanks in advance!

  • How long does it take to delete an old user/administrator from my MacBook Pro?  Hours/Days?

    I just bought a new 2011 MacBook Pro and I want to give my late 2006 MacBook Pro to my niece for college.  It's in near-perfect condition.
    I'm trying to delete all of my user info and files.  I went ahead and created an account for her as an "administrator".  Then, I logged off from my account, logged in as her and then tried to delete my old account under System Settings / Accounts.
    I got as far as to remove the user account and to delete the home folder for my old user account.  Now it says "Deleting account..." under my user name.  It's been this way for about 6 hours.
    I have no way of knowing how long it takes, but does anyone know if it takes hours?  A full day?  With no status bar to indicate the deletion process, I have no way of knowing if my old computer is "stuck" or if it's actually working.  I have yet to try and stop the process for fear of screwing something up.  But if anyone has any idea how long this might take, I'd appreciate it so I can move on and do other things while this computer just "does its thing".
    Thanks!
    -CSI

    Cool.  Thanks for the response back.
    The late 2006 is running on OS X Lion (10.7). 
    As for the "Activity Monitor", where would I find that?  I tried to search for it...but nothing popped up.
    I did, however, "get info" on the hard drive icon and noticed that the available disc space has gotten bigger, which would indicate to me that there have been some program and file deletions during the course of the day.  In fact, when I started the process, there was only about 50Gb of disc space available.  But, it seems like that number has doubled, which indicates to me the disc space is slowly freeing up. 
    Again, it would be nice to some how know how long it would take.  Maybe this "activity monitor" is something I can find and see.
    -Chris

  • Apple changed my Apple ID to the email address associated with my iTunes account. I now can no longer access my account because the old user name is no longer valid and has no password. I have been on the phone with tech support for hours trying to fix.

    Apple changed my Apple ID to the email address associated with my iTunes account. I now can no longer access my account because the old user name is no longer valid and has no password. I have been on the phone with tech support for hours trying to fix this. I can not update any of the apps associated with that user name.

    Is this itunes on the iPad or on my computer? Thank you for the reply.

  • Can I migrate data from "old" user account to new user after clean install?

    I've just done a clean install of Snow Leopard on a MacBook Pro (I erased system drive before install). I've upgraded SL to 10.6.2 using a generic administrator account. And I have an exact bootable clone of my old data (SuperDuper backup on external drive).
    I don't care about migrating all my old software; I'll reinstall it. But I would like to migrate system preferences, mail accounts, iCal calendars, and keychains etc. And some silly part of me wants to REname my username. (Also: I can't use Setup Assistant or Migration Assistant because some part of the old image has Microsoft Entourage hooks in Mail and MobileMe that I want to get rid of.)
    So here's my question: if I create a new account with the NEW user name I want to start using, can I STILL then copy over my old data? I don't know which of the below stuff has my old user name embedded in the data. Here's the list:
    Your data in ~/Documents
    ~/Library/Application Support/AddressBook (copy the whole folder)
    ~/Library/Calendars (copy the whole folder)
    Also in ~/Library/Application Support (copy whatever else you need)
    ~ /Library/Keychains (copy the whole folder)
    ~/Library/Mail (copy the whole folder)
    ~/Library/Preferences/com.apple.mail.plist *This is a very important file which contains all email account settings and general mail preferences.
    ~ /Library/iTunes (copy the whole folder)
    ~/Library/Application Support/Safari (copy the whole folder)
    ~/Library/Application Support/iMovie (copy the whole folder)
    ~/Pictures/iPhoto library
    ~/Music/iTunes
    ~/Movies/iMovie
    Thanks for any input! I know a lot of people here have done clean installs, so I appreciate anything you can share.

    santranyc wrote:
    I've just done a clean install of Snow Leopard on a MacBook Pro (I erased system drive before install). I've upgraded SL to 10.6.2 using a generic administrator account. And I have an exact bootable clone of my old data (SuperDuper backup on external drive).
    I don't care about migrating all my old software; I'll reinstall it. But I would like to migrate system preferences, mail accounts, iCal calendars, and keychains etc. And some silly part of me wants to REname my username. (Also: I can't use Setup Assistant or Migration Assistant because some part of the old image has Microsoft Entourage hooks in Mail and MobileMe that I want to get rid of.)
    what exactly do you mean by that? you can use Migration Assistant to migrate your user only (no applications). that should most likely suffice and i don't think Entourage will be a problem. you'll have to delete various entourage folders in your documents folder afterward if you don't plan on using it anymore.
    So here's my question: if I create a new account with the NEW user name I want to start using, can I STILL then copy over my old data?
    yes, as bdmarsha said, your user name is not mentioned anywhere in your home directory.
    I don't know which of the below stuff has my old user name embedded in the data. Here's the list:
    Your data in ~/Documents
    ~/Library/Application Support/AddressBook (copy the whole folder)
    ~/Library/Calendars (copy the whole folder)
    Also in ~/Library/Application Support (copy whatever else you need)
    ~ /Library/Keychains (copy the whole folder)
    ~/Library/Mail (copy the whole folder)
    ~/Library/Preferences/com.apple.mail.plist *This is a very important file which contains all email account settings and general mail preferences.
    ~ /Library/iTunes (copy the whole folder)
    ~/Library/Application Support/Safari (copy the whole folder)
    ~/Library/Application Support/iMovie (copy the whole folder)
    ~/Pictures/iPhoto library
    ~/Music/iTunes
    ~/Movies/iMovie
    Thanks for any input! I know a lot of people here have done clean installs, so I appreciate anything you can share.

  • On part of my iPhone I have one apple ID which refuses to take my password, so I set up another Apple ID - but I am still stuck with the old user name.  How do I get rid of it without losing all the applications I already paid for?  Thanks.

    I have an apple id that i was using since september.  for some reason that user id is not working, so i created another.  but for my applications the old user id keeps coming up and i can't upgrade my apps - what do i do?

    Try here >  Frequently Asked Questions About Apple ID

  • How do I transfer music from my old shuffle to the new one?  Can't find my old user ID.  Is that music I paid for still available to me?  Thank you so much.

    My old shuffle earphones wore out.
    Bought a new square shuffle.
    How do I transfer the music?
    Can't find my old user id.
    Thank you!!

    Hi encoredecor,
    Welcome to Apple Support Communities.
    It sounds like you want to transfer music from your iPod shuffle to iTunes, so that you can it to your new iPod shuffle. These articles will walk you through transferring your music to iTunes or downloading the past purchases.
    iTunes Store: Transfer purchases from your iOS device or iPod to a computer
    http://support.apple.com/kb/HT1848
    Download past purchases
    http://support.apple.com/kb/HT2519
    And these articles will help you recover the Apple ID information that you previously used.
    Apple ID: How to find your Apple ID
    http://support.apple.com/kb/HT5625
    If you forgot your Apple ID password
    http://support.apple.com/kb/HT5787
    I hope this helps.
    -Jason

  • How do I make my old user account perform like the new one?

    I have a macbook pro 13" 2008 with 8 gb of ram that has been showing stuttering in hd video lately (or maybe when i upgraded to lion). I created another user and it doesn't seem to suffer any stuttering. Perhaps it doesn't have weird things running the background like the 655mb kernal task I see in activity monitor. My question is, how do I make my old user account perform like the new one? I've tried to turn off things running the background, but it doesn't seem to do anything. Thanks!

    How to Transfer Everything from an Old iPad to New iPad
    http://osxdaily.com/2012/03/16/transfer-old-ipad-to-new-ipad/
    http://ipad.about.com/od/iPad_Guide/ss/How-To-Wipe-Your-iPad-And-Erase-Data.htm
     Cheers, Tom

  • How can i delete my old user ID

    One month ago I change my Iphone4 for a new one Iphone6, a soon as I set up, I can not loading any new programs in to.

    Hi
    Do not work, appear my old ID and, that Account do not reconized my password
    Regards.
    Carlos
    Sourcing Specialist.
    Idex Corporation
    Phone: *******
    Enviado desde mi iPhone
    El 04/02/2015, a las 7:59, Apple Support Communities Updates <[email protected]<mailto:[email protected]>> escribió:
    http://www.apple.com/support/assets/images/external/emails/logo.gif
    You received a reply
    Briansyddall<https://discussions.apple.com/people/Briansyddall?ac_cid=op123456> has replied to your question. You can view the full discussion<https://discussions.apple.com/message/27606356?ac_cid=op123456#27606356> in Apple Support Communities.
    How can i delete my old user ID<https://discussions.apple.com/message/27606356?ac_cid=op123456#27606356>
    Hi  Did you use the same Apple ID toxset up new iPhone? Try a Reboot press & hold power button & menu button hold both down until you see Apple Logo. You may need to do this for upto 50 Seconds. Cheers Brian
    Correct Answer <https://discussions.apple.com/email/thread/6814340/correct/27606356> Helpful Answer <https://discussions.apple.com/email/thread/6814340/helpful/27606356>
    Use the buttons above to tell Briansyddall and the rest of the community if this reply solved your question or helped you get closer to finding a solution.
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  • How do i delete the old users account on my second hand imac g5 without the origonal disc

    im new to imacs and not sure how to delete the old users account without the origonal disc

    First of all, you need to make sure your current user account (the one you intend to keep) is an administrator account (not standard).
    Go to System Preferences Accounts pane.  Click the lock, if it's locked, and enter your authorization, to unlock.
    In the sidebar, you will see the list of user accounts.  To delete a user account, select it on the list and click the minus sign.

  • How do I delete my old user completely?

    It's more complicated than just deleting a user.
    I've just upgraded my Mac to Yose mite and deleted my old User and created a new user.
    I went to preferences and Users & Groups and I've checked it, i only see my new user as Admin.
    Though when I shut down and turn my mac back on the first thing it opens is my old "deleted" user type in its password and wait a while for it to load then it goes to my new user and i have to log in with that to get to my Desktop Screen.
    I've even tried this website (http://support.apple.com /kb/TS3981) and went to where to told me and find my old user but it's not there. I've even went into my User folder and my old user isn't there.
    How do I delete my old User so when i turn on my mac and it goes straight to my new user and then i would type in the new users password etc and go into it skipping my old user?
    Please help! Thanks.

    Open the Sharing pane of System Preferences and change the computer's name.
    (23562)

  • Old user account not accessible - Had to create new user account

    Why was I forced to create a new user account in order to access Apple discussions? The last time I had posted to Apple discussions was 11/06. From the emails notifying me of replies to my post, I can still go to the link where my question and the replies are. Last week I wanted to post another question. Instead I encountered a circular problem. Every time I tried to log in to discussions with my Apple ID and password (the same as my .Mac name and password, which were working fine for accessing .Mac), I was told that there was an error in my password. When I tried again, I was repeatedly re-directed to a "create new user account" web page that listed my .Mac email address as my Apple ID, as it should have. I tried to re-create my old user account with my own [real] name (as before) and was told that name was in use! Of course, it was me! (I had always used by real first name and surname as my name on Apple discussions.) So finally, very frustrated, I created a new name, a nickname, for discussions, and it worked. Now, all my previous posts are gone. It's as if I didn't exist in the Apple world until today, 9/16/07, but I originally had established my user account in 2004. I tried asking about this in a phone call to Apple support, but I was re-directed to the .Mac web site. Then I posted a question at .Mac feedback to no avail. I had a feeling that as soon as I "obeyed" and created a new user account that wouldn't be recognized as myself, my past posts would be sent into oblivion. I don't like losing all my previous posts that were attached to my user account. I have found this problem very frustrating and would really like an explanation.

    Hi decemberbaby,
    Try this procedure.
    Delete all the Apple Cookies in your browser, and empty the Cache.
    Go here Discussions Sign In, and try logging in with your original Apple ID again.
    If that still doesn't work, delete the Cookies again, and go to My Info, and log in with the original Apple ID.
    If you get the error message "Your Apple ID or password was entered incorrectly.", click on "Did you forget your password? Click here for assistance".
    On the page that opens, you can also click on "Forget your Apple ID
    ali b

  • Is there a way to access Time Machine files associated with an old user name?

    My iMac was running super slow and there was a bunch of programs, etc. that I wanted to get rid of anyway so I thought I would do a "clean install" from my Snow Leopard disc.  I moved items on my desktop to my Seagate external drive and then unplugged it.  I have had Time Machine saving to it for a long time so I was confident I could just move a few items (pictures, music, etc.) back on to my hard drive when the install was completed.  To my surprise, when I went to Time Machine I found the items I had moved from my desktop but no earlier versions of my other files. 
    In researching this issue a little bit, it appears that perhaps I created a new user name when I did the install and that my historical items are likely still on the Seagate but stored somewhere associated with my old user name.  I understand that if I can change my user name back to the original that I may be able to access the items and transfer the items I want.  To compound the situation, I have no idea what my old user name even was.
    Does this make sense to Mac experts out there?
    If so, is there a way to see the old user names and access the Time Machine files?
    I've been avoiding telling my wife that I may have lost all our kid photos so I'm desperately hoping someone can help.

    The problem is that Time Machine detects your new OS X copy as a new Mac and it doesn't let you access to your backups. To access to them, see > http://pondini.org/TM/E3.html
    Another option would be to access to your backups manually. Open a Finder window, select the Time Machine drive in the sidebar and go to Backups.backupdb > your computer's name > one of the backups > your partition's name, and copy the data you want

  • App Store remembering old user info.

    I inherited a MB at work from another user that had downloaded apps through the App Store.  The App Store keeps reporting that there's an update available for Twitter.  If I try to update it, it asks for the old user's account info.  Mind you that this is logged in as a different user, and the old user's profile has been deleted.  The Twitter app doesn't even exist on the computer (I don't know if it was in the other user's profile Applications, or if he deleted it.)
    I tried putting in my Apple App Store account information, which allows me to see my purchased apps, but it still prompts for the other user's info when trying to update Twitter.  I even tried re-downloading Twitter through my account, but it still prompts for the old user's info when I try to install it.
    How can I get App Store to forget about the old user and stop notifiying that Twitter has an update?
    (This is on 10.6.8)

    It actually turned out to be this problem:
    https://discussions.apple.com/message/15309809#15309809
    Apparently the previous user downloaded an "unofficial" version of FaceTime.  I downloaded AppZapper to get rid of it and all is good now.

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