Older Apple TV and iTunes streaming problem

I've set up a Mac to act as an iTunes streaming host, mostly for standard-definition video.  Other computers and iOS devices on my home network can play back the content with no issues.  However, two older (hard disk based) Apple TVs we have are unable to play video from the iTunes streaming server.
One of the Apple TVs is connected via ethernet, the other via wifi.  They can play audio just fine via iTunes streaming.  With video, however, they either lock up for extended periods of time or play the audio while showing a frozen video frame.
Since audio plays back fine but video doesn't, I'm wondering if the video data rate is too high for these older Apple TV boxes.  The video is standard definition in h.264 format encoded by HandBrake.  The settings used for the video are:
Video codec:  H.264 (x264)
Framerate:  same as source
Quality:  Constant quality (RF: 20)
Can anyone think of something I might be able to do (other than re-encode all the video at lower bitrates) that might help?

What bitrate are they, the Apple TV 1 is stated to play video up to 5 Mbps, but I've tested video at 11 Mbps without any problems. You might also try re-encoding a small part of the original source file using other conversion software at the same bitrate to see if it's a problem with handbrake.

Similar Messages

  • I am problems with Apple TV and iTunes streaming

    When streaming a movie via AirPlay to my Apple TV 2 from iTunes on my mac the Apple TV keeps either loosing the homesharing or just stops playing and goes back to the main menu. It does it weather sending from the mac to Apple TV or pulling from Apple TV and the same via Ethernet or wifi. Wifi begins streaming quickly but Ethernet can take ages befor streaming begins.
    I can use airplay on my iPad fine to watch movies off of the mac and also to send to the Apple TV. Plex works great when using the mac as a server. i stream the movie from the plex server via the plex app on the iPad and then sending to Apple TV via AirPlay.
    The problem only seems to be with the Apple TV/ iTunes combo.
    Thanks in advance for any help. Been driving me crazy for days.

    thanks but I have not upgraded to Yosemite. I have Lion 10.7.5
    And like I said it a previous post took the machine to Apple Genuis and he said it was good to go!
    Thank You
    Lynda

  • Multiple Apple TVs and iTunes Match problem

    I have three Apple TVs and have iTunes Match - my full library of music only shows on one Apple TV - on the other two Apple TVs it displays only recently purchased songs from iTunes - any ideas 

    Maybe I should be more specific...
    We have three atv's. The kids want to play their own iTunes Match playlists on one of the atvs with their apple id and we would like our own iTunes Match playlists on the other atvs. But when we change the apple id on one atv, it changes the id on the other two so that they are all synced. Is there a way to have mutliple atvs with different iTunes Match apple ids active at the same time on the same network?
    I would prefer not to use home sharing to avoid having two iTunes apps open.
    Any advice would be appreciated.
    Thanks,
    Chris

  • Apple TV and iTunes streaming at the same time

    I hope someone can help me figure out my issue. I just got my Apple TV not too long ago and whenever I play or watch something on my TV, my iTunes on my laptop would all of a sudden play a movie without me controlling it. The weird thing is that it's not the same movie that I am watching on Apple TV. I don't know what could be the issue. Anyone?

    Are you using a MBP?  Cause they have IR sensors on the front that respond quite well to the apple tvs remote.  Try this go to settings, secruity and privacy, then click on advanced.  This may be in a different location on 10.6.8 but I experienced a similar issue when I got my first mac.

  • How can i use apple tv and iTunes movies with component video cables for an older receiver and projector?

    i have an older yamaha receiver and projector both without hdmi inputs but component video instead. I would like to get apple tv and start renting movies through iTunes but apple tv only supports hdmi and ive read that iTunes has codes to prevent the use ot analog cables with movies. Is there a way to adapt hdmi to component video for both apple tv and iTunes easily?

    Yes, HDMI is the only supported method. Also, with converters you will run into issues with HDCP (which will prevent you from streaming DRM content from iTunes etc) as well as resolution.

  • I've an apple ID used to buy off iTunes and a mobileme account for the calendars and contacts. How can I move the calendars and contacts to the older apple ID and use it for iCloud?

    I've an apple ID used to buy off iTunes and a mobileme account for the calendars and contacts. How can I move the calendars and contacts to the older apple ID and use it for iCloud?

    If you remeber the password to that Apple ID then follow these steps
    1 - Make sure you have an email address that is NOT an Apple ID
    2 - Go to AppleID.Apple.com
    3 - Where it reads Manage Apple ID - Sign in
    Once you are signed in want to make sure the email address you are wanting to use is NOT set up as a "Recovery/Rescue" email for this account.
    [To check this - Main page where you see Primary ID - below do you see the email address you want to use listed towards the bottom? Yes - Delete / No - Good ./. If made any adjustments "Save" Next on the left select "Password & Security" - Answer your security questions you set up "if you have any" then scroll towards the bottom and check to see if you see the email address you want to use. Yes - Delete / No - Good] <-> Also you can change your password on this page as well. Any adjustments made "Save"
    Once this is done go back to the main page where you should read "Primary ID" and change the email address that is showing to the new email address youo want. "Save" Done
    I learned this not to long ago and worked for me. Hope this helps you!

  • ITunes / AppStore problem: I live in Colombia, my apple ID and iTunes account are set in Colombia, but each time I try to register my Colombian credit card it tells me my credit card is not valid for the store. How can I fix this?

    I live in Colombia, my apple ID and iTunes account are set in Colombia, but each time I try to register my Colombian credit card it tells me my credit card is not valid for the store. How can I fix this?

    credit card it tells me my credit card is not valid for the store.
    Hi Don ...
    "Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
    From here >  The Complete Guide to Using the iTunes Store | iLounge Article
    The iTunes and Mac App Store are one in the same.
    And check out this support article here   >  iTunes Store: My credit card's security code or zip code does not match my bank's records

  • Apple TV and iTunes not able to see each other

    I think I have found a bug in either iTunes or Apple TV. My network configuration is a bit complicated so I will describe it first.
    Cable modem into my house hitting a Linksys WRT330N router at a central box in my laundry room. From there my house is hard wired to different rooms of the house. One goes to my office where I have a Apple Extreme N airport, connected to my PowerMac and my iTunes library. Again out of the central point in the laundry room again hard wired I have a wire going to my living room, where I have another Apple Extreme N airport, this is where my Apple TV is hard wired too. I have all the latest firmware and software installed on all my devices. Also both Airport Extreme's are setup using bridge mode and letting the Linksys serve the IP addresses for my network.
    Now to the problem. I can not explain when or why but my Apple TV and iTunes are not able to see each other after about 48 hours. I have tried all kinds of troubleshooting steps including changing my connection from being hard wired to wireless connecting directly to the Airport Extreme my iTunes computer is connected too. I know my network connection is good as I can see trailers and pull up video's from uTube.
    The only way to get them to see each other again is to do a factory reset of my Apple TV. After I do this they can both see each other again. But again after about 48 hours they lose the ability to see each other. I have taken these steps twice now to fix the problem
    I just finished reseting my Apple TV and am going to watch it to see when it stops working the next time.
    All of these problems started the other day when I introduced a new Apple Extreme N router in my my network. The airport Extreme seem to be working fine with my PS3 and XBox 360 that is also connected to it. So I don't think it's the router that is causing the problem.
    If I had to guess I would say something in the Apple TV is locking up. Although I have tried power cycling the Apple TV which does not fix the problem. I'm going through 3 routers to get between the Apple TV and the iTunes library somehow it appears the Apple TV is losing it way.
    I welcome any help as I don't want to have to keep factory resetting my Apple TV to keep it working.

    Fascinating just reading about your setup. I have a WRT350N and have noticed that it will drop its speed, sometimes down to 1Mbps. It seems to do so at about the same time every day, but usually comes back to speed in about 5 minutes. In my experience, the Apple TV will disconnect if the speed falls this low. Try monitoring the Linksys with Netstumbler, Vistumbler, or just in the Windows Network utility.
    Check the "lease obtained" and "lease expired" times for your router to see if that is when the network fails. I've just finished reading an angry thread over at the Linksys forum about the WRT330N where someone mentioned that the router wasn't renewing its lease.
    "I cannot set it run off automatic DHCP from the WRT330N, the router will not assign it an IP every time the lease expires, causing me to have to manually set an IP on the Print server. That's annoying. Having the router drop IP's to individual machines after 12-48 hours...very annoying."
    http://forums.linksys.com/linksys/board/message?board.id=Wireless_Routers&thread .id=67412
    If that is the problem, then I would consider setting up a Static IP address for your Apple TV. You can do that through the user interface -> Settings -> Network -> Configure ... (Quite intuitive as you only have change IP address and the subsequent details remain the same.)
    My router assigns IP Addresses in the ranges of 192.168.1.100 ->149. The idea here is to choose an address outside of that range but is not greater than 192.168.1.253 (and should not end in the number 1). You shouldn't have to change the linksys router as long as 50 clients are assigned in that range. You'll have to figure that out by accessing your router webpage at browser address 192.168.1.1 -> the default password is "admin" (without the quotes).
    Good luck.

  • Issues with multiple apple IDs and iTunes accounts

    I work in an office that is all mac based and have mac computers at home.  I have an apple ID and iTunes account for personal use where I purchase books and music and I have an office apple ID and iTunes account to share calendars with colleagues using iCloud and purchase work related apps like upgrades to operating systems, etc. 
    I have an iPhone that is set up with my personal apple ID so that my music is on my phone and so that the photo streaming is attached to personal photos, etc.  Is there a way to sync my personal contacts with my contacts that are registered with my professional apple ID?  Ideally, I would like to have my iOS devices syncing my calendar and contacts with my work apple ID and my music and photos with my personal ID.  Is there any hope or am I stuck?
    Thanks for any help anyone might have...

    Welcome to the Apple community.
    So far as contacts and calendars go, you can share your works data and your personal data with your iOS device by entering the second account as a secondary account in settings > mail, contacts and calendars.
    You should also be aware that your iCloud and iTunes accounts and different accounts, you do not have to use the same ID for both.

  • HT1473 I have some music on my ipod that I want to put in iTunes so I can listen it it on my iPad.    The two devices share an Apple ID and iTunes account.  So I do I get the music from the ipod to the iTunes account t?

    I have some music on my ipod that I want to put in iTunes so I can listen it it on my iPad.    The two devices share an Apple ID and iTunes account.  So I do I get the music from the ipod to the iTunes account? 

    This is all just a partial answer since details will depend upon how you want to do it.
    Post by Zevoneer: iPod media recovery options - https://discussions.apple.com/message/11624224 - this is an older post and many of the links are also for old posts, so bear this in mind when reading them.
    Commercial software utility for transferring songs from i-device to Mac - http://www.fadingred.com/senuti/
    http://support.apple.com/kb/HT1848 - just media purchased from iTunes Store
    You'll need to get it all onto one iTunes collection on your Mac Pro, then sync the devices to that.  iTunes only lets you transfer purchases from a device, otherwise you have to use third party software.
    I guess you could also look into getting iTunes Match.

  • HHola I update my Apple TV and I am frozen screen with the photo of Apple TV and iTunes symbol and a cable connected from one to another device, it happens and how to fix it Apple TV

    HHola I update my Apple TV and I am frozen screen with the photo of Apple TV and iTunes symbol and a cable connected from one to another device, it happens and how to fix it Apple TV

    Welcome to the Apple Community.
    If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
    Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    Connect the micro USB cable to the Apple TV and to your computer.
    Reconnect the power cable (only for Apple TV 3)
    Open iTunes.
    Select your Apple TV in the Devices list, and then click Restore.
    (You may already have a micro USB cable if you have a camera or other digital device)

  • Migrate Apple Mail and iTunes to a new Mac

    A friend df mine has a macBook Pro 2009 and now has bought a MacBook Por Retina.
    As the old AMcBook pro is full of problems on system level I offered to help him with th emigration of some of his old data to the new machine. iPhoto data is no problems as I know which files to copy but hesitate on Apple Mail and iTunes.
    I read this extensive manual http://macs.about.com/od/usingyourmac/ss/moving-apple-mail_4.htm#step-heading but it tells me also to copy the old keychain data, which is corrupt and even Key Chain First iAd can't solve.
    Is it possible yo only copy Username/Library/Mail and the com.apple.mail.plist file in Username/LibraryPreferences ?
    On iTunes I have want to follow theses steps to have his iPad and iPhone sync on the new Mac
    1) Make sure that iTunes is not running on both Macs.
    2) Disconnect your iPhone/iPod from both Macs.
    3) Copy your iTunes folder: /Users/username/Music/iTunes
    4) Copy your iPhone/iPod backups: /Users/username/Library/Application Support/MobileSync
    5) Copy your iTunes configuration files: /Users/username/Library/Preferences/com.apple.iTunes*
    6) Open iTunes on your new Mac and verify that Applications and Ringtones appear.
    7) Connect your iPhone/iPod to the new Mac and accept any new authorizations.
    8) Use iTunes on your old Mac to de-authorize the computer.
    Your help and advice is appreciated

    Is it possible yo only copy Username/Library/Mail and the com.apple.mail.plist file in Username/LibraryPreferences ?
    Yes. You'll need to reenter the passwords for the mail accounts.
    Your iTunes plan looks good.

  • My apple TV and iTunes account seem to be working slowly, my connectivity is fine, is anybody else having trouble in Australia

    My apple TV and iTunes account seem to be working slowly, my connectivity is fine, is anybody else having trouble in Australia

    Hi Thanks for following up again.
    My speedtest came in about 6.5mbps (area average is 5 mbps, I'm in northern NSW)
    The istumbler test came in at an average of 51-55% signal strength and about 13-15% noise... could this be where the problem lay?
    I am on channel 11 is it as simple as changing that through my router?

  • Apple id and itunes

    i am using my moms email for my apple id and itunes.  I do have my own email address and have that as my rescue address, how do i switch the two?

    Is there some reason you have two different AppleIDs?
    I recommend you stick with one for everything.
    brittanybaldwin wrote:
    If my computer has a itunes account with a different apple ID, is there any way to get that music (which is older) on my newer iphone (that has a different ID)?
    Just sync it and it will put the music on the iPhone.

  • Apple TV and iTunes sync dodgy

    I live in Switzerland, just got an Apple TV and a Sony Bravia flat screen.  My home computer is Windows 7 based. 
    I have successfully hooked up AppleTV and iTunes - the problem?  It is not reliable, I always have to fiddle with turning router on/off, turning TV/Apple TV on/off and turning iTunes on/off.  The fact that sometimes everything works proves that the ports are open, but this is ridiculous!  I cannot get reliable connection, always requires fiddling with everything each time to get it to work.
    I understand that iTunes has to be running, that the computer can't be asleep, right?  But why doesn't this work more seamlessly, what could I be doing wrong?
    Also, home sharing is turned on both on computer and Apple TV, but half the time Apple TV doesn't see it.
    Also as far as I have seen, when starting up Apple TV is never able to sync with local timezone, but I do have port 123 open.
    This is frustrating!  Does it work better with Apple iOS?
    Brian

    Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
    You can download and install iStumbler to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
    Refer to your router manual for instructions on changing your wifi channel.

Maybe you are looking for

  • Do not include some lines in Subtotals and totals in ALV

    Hello All, I am printing a report with all sale order details and Quantities( delveered ,conformed etc..) iam doing subtotals based on the material and Plant. In this if the document date is less than the SY-DATUM, we should not include the quantity

  • How can I get an accurate count of computers (workstations) logged in to my SQL Server database?

    We license our software by number of workstations. I have a query that I have used for years to get an accurate count of the workstations logged in to my SQL Server database. For simplicity, all users use the same login name/password. This is built i

  • Fast refresh of "materialized view with joins only"

    Hi, My Requirement: I need to create a materialized view joining two tables. Table1 -> Does not have primary key Table2 -> Has a primary key I need to refesh the mat view only when DML commands are done on Table1 alone. And it will be better if i hav

  • How to track

    I was trying to use vision assistant to track a bead in a series of frames (beads are moving in the movie). However, I could not find a way to loop my script to do pattern match through the whole series of frames. It only recognizes the bead in the c

  • Performance Manager slices ans chart thermometer

    i have a analytic with slices, and that the user can choose navigation between slices, more in my chart thermometer the slider does not change, how do i solve this problem? thank you Edited by: gzofera on Sep 16, 2008 10:13 PM