Older creative speaker system. need support,but none listed??? perplexed here.

Don't you just love these sites or vendors, that over time discontinue support or any other for products yuo puchased from them. What is up with that?
My problem is I have the T7700 7.1 surround sound system i purchsed back in 2003 or thereabouts. Since that time, i have not had any issues with this system,but i do now, and find that the newest version of same essentially, is the PT7800. About the same sysem but newer, and TBH, not as good as what i have now.
I am trying to JUST get some customer support,which i think they should let one write an email to, and they use the typ. required fields for fill in boxes,of which none apply to what i'm trying to inquire about. I guess my only other alternative,which again is common these days, is to either go to this forum, and or last resort, 'call them in person over the phone. I guess i'll have to use that option, or just reside to the fact that i now have to buy another speaker system. That hurts only bercasue like us all, i have priorities all set for my needed future upgrades, and not the monies to invest in a new system. Come ot find out i have only (4) of the seven speakers working, and all are connected to right plugins on the woofer side panel.
Any suggestions on what i should do here

Sorry, but I'm not entirely clear about what you were trying to ask in your post.
As for Creative, they've changed their policy on support and will only provide support to products that are under warranty, and phone support is only available for a short period after purchase unless you buy a separate support/service package.
If you only have 4 satellite speakers, you can connect them as the front left and right, and rear left and right, and continue to use the speaker system as a 4 channel system. Be sure to set?the speaker set-up for your sound card to reflect that you have 4 channel (might be incorrectly called 4.1) system, otherwise sound may be directed to your missing speakers.
If all of your speakers are working and you only have sound coming from 4 speakers, then check the speaker or output set-up from your sound card or on-board sound to insure that you have set that up as a 7.1 system.

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