Older for newer

I had loaded version 10.4 last week and since have not been able to load the Store.  I discovered that v. 10.4 is not compatible with Windows XP and Apple support suggested I load an earlier version of iTunes, like 10.3.  After doing this, the library will not open because it was "created" by a later version of iTunes.
I would appreciate any help,
thank you

iTunes 10.4 has no problems on my XP system, and it's officially listed as compatible with Windows XP (except for the 64-bit version of XP which has never been supported). so I don't have any idea why anyone at Apple support would have said that 10.4 isnt compatible.
The most common cause of a system not being able to connect to the iTunes Store after an upgrade to iTunes is a Windows antivirus or antispyware-type utility treating the iTunes upgrade as a new application and blocking it by default. The solution is often to just go into said utility and add iTunes, or remove an existing entry for iTunes and re-entering it.
If you want to go back to iTunes 10.3, then unless you have a backup copy of the library file from before the upgrade to iTunes 10.4, you'll need to rebuild the library. This can often be done from the XML file. See:
How to recreate your iTunes Library
Regards.

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