Older PDF's don't open in Acrobat X

I have recently installed Acrobat X on my Windows 7 laptop. A large majority of my older PDF's which were downloaded from the NFPA website will not open. No error message. Acrobat opens, but no file appears. Other PDF's, of all different ages, open. Any ideas? Thanks.

I would recommend updates for AA X (help>updates). Have you tried to open the PDFs from the file menu of Acrobat? Were you able to open them before -- with what software?

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Pdf's no longer opening in Acrobat X Pro

In the last two weeks or so, users have reported that where PDFs in libraries used to open in Acrobat Pro client, now the pdfs only open in browser.
We've checked the library and it's still set to Open in client Application.
In Internet options, pdfs are set to open in acrobat pro.
In Acrobat Pro's prefs, Acrobat Pro is set to be the default file handler for PDF.
we need to be able to get people who need to open direct into the client app working again.
anyone know of recent events that could have changed the behavior?

Behavior for PDFs is not handled by SharePoint, but rather Adobe Acrobat. Validate Adobe Acrobat's PDF browser extension has been disabled (you can do this via IE and I believe Adobe Acrobat has this option within it's own Preferences).
Trevor Seward
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This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

Make a pdf document default to open in Acrobat on other computers

Ok - so I know one must make their own computer default to use Acrobat to open pdf's... but I know most macs default to 'Mac Preview' and you have to manually change this. A lot of 'non computer type' people just don't bother. So I wondered if there is anyway to make the pdf itself open in Acrobat on other people's machines, despite what their defualt setting is?
I've used links etc in my pdf to make it interactive, and they don't work well in Preview, so I want to make sure people are viewing it correctly. Any ideas? Thanks!

It's not that simple as you have to take account of three things:
Many third-party solutions have no forms support
Some have bits of JS but not all - you may for example be in a mobile version of Reader, or in Acrobat with enterprise feature lockdown.
Some third-party apps that do have rudimentary JS engines declare the same software ident strings as Acrobat or Reader, specifically to avoid triggering a detection script.
Rather than using forms, the most efficient method is to use a layer (OCG) that is visible by default, and is subsequently hidden by a doc-level script. Most third-party apps, even those with no forms support, will still happily render OCG content. It'll even display if someone imports the PDF into an editing program.
Getting code to reliably detect that it's running in the Acrobat Family is difficult but not impossible - but you don't trust the ident string until you know you're in Adobe code, instead you sniff for API objects inside try-catch loops, which the third-party apps cannot implement. Some of the security handler options are nice and Adobe-specific.

Pdf files don't open in Chrome after Yosemite upgrade

Trying to open a pdf or a ppt attachments on latest Chrome after the Yosemite upgrade, nothing happens. Please share your experience or a suggessted fix or a work around. I am using a macbook white early 2009

I am not one to recommend reinstall, but that might be required. One of the problems with CC is that it leaves some info in the system that makes it think it is installed, even after you uninstall it. There is a fix for that, but I don't remember it (right now I am not remembering much with pneumonia). If you decide to uninstall, you should go through the uninstall process (there may be a special uninstall for CC that I have not seen). Then run Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs. Remove any leftover part of the Acrobat folder, reboot, and reinstall. It may reinstall or you might run into that other fix that is needed. In that case you will have to search the forum.

Scanned in file as pdf, but won't open in Acrobat

So I scanned in around 20 pages of work, all as pdf files, and they all open fine in Adobe Reader. However I am trying to open them in Acrobat and it says that there has been an error, that the file has been damaged and cannot be retrieved.
I don't exactly want to re-scan everything, but I'm confused as to why it would open fine in Reader, but not Acrobat. Does anyone have any advice for this?
Thanks!

Sound like you have an old version of Acrobat and new version of Reader. Apparently the scanner put the PDF in a new version and it is failing the read options of your old Acrobat. At least that is my guess. Try scanning a page directly into Acrobat and I bet it still will not work. In that case, you might consider scanning to TIFF and then opening the TIFF files you get in Acrobat (I typically drag and drop to preserve the order -- Acrobat typically reverses the order). If you post again, try to provide the versions of your software and you might look at the beginning of the PDF in an editor (don't save) to check the version number.

.pdf files don't open after having download the creative cloud because of a previous trial version

Dear,
I used a trial version of acrobat pro for a month. After the trial I downloaded the creative cloud to enjoy all the programs.
The creative cloud is well installed on my computer but now every time I try to open a .pdf document it refers to the trial saying that it is over and that I should subscribe, but I did!
I am kind of desperate, I can't open .pdf files.
Can anyhow help?
Thank you!
Lionel

I am not one to recommend reinstall, but that might be required. One of the problems with CC is that it leaves some info in the system that makes it think it is installed, even after you uninstall it. There is a fix for that, but I don't remember it (right now I am not remembering much with pneumonia). If you decide to uninstall, you should go through the uninstall process (there may be a special uninstall for CC that I have not seen). Then run Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs. Remove any leftover part of the Acrobat folder, reboot, and reinstall. It may reinstall or you might run into that other fix that is needed. In that case you will have to search the forum.

PDF corrupted - can't open in acrobat on

I have Pages '09 - 4.0.5 running on OSX 10.6.7
Suddenly today it won't export any PDFs that acrobat can read. It can open in Preview OK but not acrobat. It is only Pages causing this problem. Other applications such as numbers or Mail can create PDFs no problem.
I have an identical set up of OSX and Pages on another machine with no problem.
Any idea how I can fix this?
Thanks!

See the other posts on this.
A bug has been introduced in OSX 10.6.7 affecting Postscript and PostScript OTF fonts.
TrueType fonts are still OK.
Peter

OCR of a scanned file in Acrobat XI pro produces a new pdf, which cannot be opened in Acrobat 5.0

I want to make automatik linking and bookmarks in the pdf with the tool Compose, which I only have in Acrobat 5, not in the XI pro
First step of OCR I had to do in XI pro
I could not open the new file With the old versio 5.0. In XI pro it opens without showing any error.

There have been changes to PDF to allow better compression since the days of Acrobat 5, and they are now being used where appropriate.
Perhaps you can use the PDF Optimizer (via Save as...optimized PDF) to change the PDF level back down to what you need. The file could well get much bigger.

PDF initially freezes when opening with Acrobat 9 Pro and Acrobat Reader

Hi-
Every time I open a pdf, either with Acrobat 9 Pro or Acrobat Reader, it freezes the application for about 10-15 seconds. Afterwards, it's fine.
Any suggestions?
Im running XP Pro, 3.25GB of RAM

Any chance you are also using Quickbooks? I understand from Intuit that there is a known issue between Quickbooks and Acrobat 9. My computer does the same exact thing and I am running Quickbooks Pro 2009. Windows XP Pro 64-bit. According to the forums on Intuit, the same problem does not exist with Acrobat 8. So, you have to uninstall Acrobat 9 then in stall 8. The problem is that the uninstall does not completely uninstall 9 so you can't install 8 successfully. Apparently Adobe has an uninstaller that will remove ALL of Acrobat 9 but you have toi get it from tech Support - if you can find one that speaks English well enough to understand what the problem is and what you need. Then you need to find a copy of 8 to use.
The problem is not in opening Acrobat. It opens just fine. It doesn't lock up until you open a PDF file.

Older PDF documents are not opening in .msg (outlook) format

Hi,
I’m using adobe reader 11 and outlook 2010. I converted all emails that need to be transferred to PDF and then ‘delete’ the original emails from Outlook. It converts to pdf (so one pdf file can have 230 emails in them). we then open the pdf which contains all emails. Some emails have attachments. I can open the attachments which are word, excel, pdf BUT NOT emails (.msg). I just need to be able to open the ‘.msg’ from pdf attachments. It used to allow me to open before. Its showing “Can’t read” in outlook when I click the .msg attachment from PDF. Then I uninstalled the PDF reader 11 and installed 9.5 version. Now it’s showing “you don’t have appropriate permission to perform this operation” in outlook.
Please advise me to recover these files.
Thanks in advance.
Kalimuthu

Hi,
I assume you have two pdf files and they have different contents.
Let’s say 1.pdf and 2.pdf.
Please try to check it as following:
1.
Upload 1.pdf to SharePoint site
2.
Delete 1.pdf in local
3.
Change the name of 2.pdf to 1.pdf
4.
Upload 1.pdf to SharePoint site
5.
And then could you get the two version of this document with different contents?
Please let me know the result.
Hope this helps
Thanks!
Stanfford

PDFs take forever to open in Acrobat X Pro...

How do I get my local pdfs to open faster in Acrobat X Pro?
Acrobat 7 Standard was much faster.

You have both Adobe Reader (which offers one kind of conversion, paid for one way), and Adobe Acrobat Pro (which offers another kind of conversion, paid another way). Be sure you understand that these are two different bits of software, and that you can and must choose which one to use.

PDF downloads don't open, is this a FF issue?

When I download a PDF now, it saves to a file ok, but when I try to open it, a pop-up says that it isn't a PDF or a reconized file in Adobe. The file extension is .pdf. Thanks

Got it working! Between a [https://support.mozilla.org/en-US/kb/view-pdf-files-firefox-without-downloading-them?s=View+PDFs+in+browser&r=2&e=es&as=s#w_check-firefox-settings help page] here and the response I got from Vanguard, not sure which made it work. Here's Vanguard's fix:
Dear Mr. xxxxxxx,
Thank you for your email. We apologize for any difficulty you've
experienced with opening your tax forms.
If you have Adobe Reader 10.0 or higher installed but are experiencing
difficulties, please follow these steps to repair the installation:
1. Open the Adobe Reader program.
2. Click "Help? in the upper left hand corner.
3. Click "Repair Adobe Reader Installation.?
4. When prompted for repair, click "Yes.?
Also, we should make sure that your Adobe Reader software is properly
configured on your computer. Please follow these steps to check your
software's settings:
Windows >>
1. Launch Adobe Reader.
2. Click "Edit," then choose "Preferences."
3. Select "Internet" from the menu on the left.
4. Make sure that "Display PDF in Browser" is enabled.
5. Select "JavaScript" from the left menu.
6. Make sure that "Enable Acrobat JavaScript" is checked.
7. Click "OK" to save the settings.
8. Close Adobe Reader.
If you need further technical assistance, please call us at 888-353-0547.
Our specialists are available Monday through Friday between the hours of 8
a.m. and 7 p.m., Eastern time.
Sincerely,
Michelle xxxxxxx
Support Specialist
Vanguard Web Technical Support Services
Hope this helps someone...
Russ

PDF files don't open I have tried EVERYTHING to no avail please help

In the last couple of weeks I cannot open PDF files in Firefox. They open fine in Internet Explorer. I have been on the support forum now for over 2 hours and tried EVERYTHING suggested to no avail. It appears this is a common problem.
Please help.

Check your settings under '''''Firefox Options > Applications'''''. Make sure
the PDF settings.

PDF files don't open in iPad

Why I cannot open PDF files in net pages by iPad ?

Try this script: http://www.ps-scripts.com/bb/viewtopic.php?t=61
View actual pixels 100%.ZIP contains pdf instructions on how to install this script file.
The second script is modified to open the image at 100% in Full Screen mode.
Both should work from CS2 to CS6.
Gene

Pdf's don't open on IE6

Hello all
Our site includes loads of PDF's links and it doesn't work on IE6
only.
When I am trying to open it in the browser it says: Error occured, but
if I am saving it on my pc, it is working fine.
The problem is not occured on IE7 or FF.
More details:
* We recently moved from Windows servers to Linux servers.
* All other files such as docs are working fine.
* The problem occures only if we are using our domain or external IP.
If we are using internal IP, there is no problem.
Any ideas?
Thanks,
Izik

No problem double clicking a saved local pdf file to open it, but if it is an email attachment or a link in a web page, "The file does not have a program associated with it for performing this action..." is the result.
Microsoft Answers provided a registry change to solve the same issue with Powerpoint Viewer.
Locate the following registry key.
HKEY_CLASSES_ROOT\PowerPointViewer.SlideShow.12\shell\Show
Please rename "Show" to "Open".
Repeat the same step on the following registry key:
HKEY_CLASSES_ROOT\PowerPointViewer.Show.12\shell\Show
What registry key would I change to fix this for Adobe Reader?
Thanks
Ron Carruthers

Older PDF's don't open in Acrobat X

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