Older versions of the Blackberry Desktop for Mac Software

I have a new 9810 Torch 2 and am running Microsoft Office 2004 on my MacBook Pro. The latest version dropped the support for Office 2004. What is the last version that supported Office 2004 and is there an archived version I can get to use my Office 2004 software?

Not sure why you're using 7 year old software and expecting it to work okay. I'm sure there's a reason they dropped support. Unfortunately I'm of no use as I don't know where to find their old software.

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Blackberry Desktop for Mac Is Not Complete - Still Have to Use PC Version Sometimes

Blackberry Desktop for Mac is incomplete in this way - if your OS gets wiped out (as it wants to do upon initial install, as it tries to update your BB OS) - and if it gets hung in the process - as happened to me - then the ONLY way to fix is to go BACK to a PC and use the PC version of Blackberry Desktop.
It's incredible, but that is what I learned. I installed Blackberry Desktop for Mac. It wanted to initiate an OS upgrade first thing. I allowed it to do so and it wiped out the OS on my Blackberry. Leaving me with a 507 error. I called Verizon. They switched me to Blackberry. Blackberry said I could only get clear of the 507 error by finding a PC - somewhere - and installing Blackberry Desktop for PC on that PC.
Blackberry then switched me back to Verizon, and they said that since I didn't have a PC, they had to send me a new Blackberry - and they had to charge me for it! (They said that the local Verizon store could not repair the OS).
I refused to pay $50+ for a new phone necessitated by the failure of Blackberry Desktop for Mac to be able to deal with a 507 error. I spoke to Blackberry Support, again (this was about a 6 hour process), and they admitted that the provider - Verizon - did not support some sort of feature in the OS initialization process, meaning that Blackberry Dektop for Mac could not be used, one has to use Blackberry Desktop for PC no matter what in some circumstances (such as a 507 error upon OS upgrade).
Blackberry switched me back to Verizon. This time, Verizon stated that the local Verizon store could upload a new OS. So I shlepped off to the local Verizon store and, another hour later, they installed the new OS.
Once the new OS was installed, Blackberry Desktop for Mac was able to synch and works just fine (much better than PocketMac). However, my fear is that when the next OS update comes out, if the same thing happens again (i.e., if the OS update freezes again), I will be left having to either look for a PC somewhere to run Blackberry Desktop for PC, or go to the Verizon store.
So, word to the wise. Blackberry Desktop for Mac is not complete vis-a-vis Verizon. It cannot be complete if they tell you that you have to use Blackberry Desktop for PC in certain circumstances.
Gary

This is often the problem with the new features that Apple implement more and more for each functionalities and moving them to "the cloud" (iCloud).
Thus physically removing the files from the Mac makes the BBDM (logically) unable to sync with no-more existing files on the computer...
This is the case currently for the address book and iCal. I guess that new functionalities in iTunes might have the same effect. Haven't you enabled new features recently in iTunes?
Like "iTunes match" for example?...
Please don't forget to mark as "solved" if your question is replied and to "like" a useful reply to your post ;-)

Blackberry desktop for Mac and Bold 9900 - extremely slow syncing?

Is it just me or does it take forever just to sync a few changes to photos or music to my Bold 9900 using the Blackberry desktop on mac? Ok granted the first time I added over 1000 songs, several playlists and about 40 photos from iPhoto via the sync software, it took over 3 hrs to sync. Personally I find that extremely slow, especially when comparing to my ipad or iphone and itunes syncing. Today I wanted just to remove one photo album from my phone, so unticked it and resynced again. Over half an hour before it finished! The registering media with device step takes a very long time, as does the initial preparation stage...... surely there must be something wrong?
Without the wifi sync feature i can't imagine it being practical just to add one song to my phone through this software before popping out with the phone in the car.... I would need to give myself over 30 minutes in advance.
Any advice or help most appreciated.
Thanks
Simon

Hey midinotes,
Welcome to the BlackBerry Support Community Forums.
It can take quite awhile to synchronize media to your BlackBerry. Especially with the songs, 1000 songs it is normal to take a few hours.
The easiest way I add music to my BlackBerry is dragging the media files to the media card. It's a lot quicker.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Actual BlackBerry Desktop for Macs?

PocketMac simply won't do it. Has anyone heard if RIM is ever going to give Mac users the option of full BlackBerry compatibility?
I love using my BB at work. We did a comparison between BB and iPhone and I actually prefer the BB for how I use the device. However, there is no way the smartphones my family is migrating to are going to be BlackBerries if I have to lug them all to the office and hook them up to a PC to really get the most out of them, just because we are an Apple household.
I don't actually like the idea of going to iPhone by default, but it looks like that's my only good choice unless RIM offers a genuine alternative.

I'm new as a member to this Forum, but I've looked around enough to know there are lots of posts about the frustration of being both a Mac and a Blackberry user. Mark/Space's Missing Sync is, to my mind, the only mostly-reliable option as far as I can tell. It has a glitch or two but nothing like the mostly-abominable PocketMac. Having said that, let me add my own but of frustration. I've used an 8310 curve (AT&T) for over a year and although I can accept the fact ... I can't quite get my mind around the why of not having a native Mac OSX desktop client. My biggest irritation is the inability to update the device's OS. It's inconceivable to me. This is like a gold-lettered, engraved invitation to switch to an iPhone when it's time to upgrade to a new partly-subsidized-by-the-cellphone-company device. And if and when somebody comes up with a low-profile, small Blackberry-ish QWERTY keyboard that slides out from underneath the iPhone ... that'll be the ball game as far as I can tell. I'm not smart enough to know if RIM is losing much market share to Apple, but I would think making a Blackberry work seamlessly on a Mac would be tantamount to an RIM Corporate Red Alert. Maybe I've drunk too much of the Mac Kool-Aid, but enough is freakin' enough, no? And if something really IS being developed, can there be anything revealed other than the nebulous phrase "something is being developed"? I really do feel a loyalty to the Blackberry product ... but I sense that's not a two-way street from the manufacturer. If my feeling is multiplied by thousands of users, that might be something to pay attention to.

Need older version of In Home Agent for Mac

I have used In-Home Agent several times to troubleshoot my emails, etc. Recently I got the latest version for Macintosh but it won't run on my computer. It requires OS X 10.7 and I am running 10.6.8.
Is there somewhere to download the previous version?

Try the In-Home Agent-Feedback form located at www.verizon.com/connect
And that looks like it goes to a group at verizon. Maybe they can get you connected with a link.

Is snow lepoard 10.6.8 compatiable with aol desktop for mac?

I updated my aol desktop for mac to the 1.7.763 version and Im running snow leopard 10.6.8 on my imac.Im now haveing all kinds of issues useing the aol desktop for mac.Mail wont open and sometimes it does, web pages dont load, freeze ups in the mail part of aol. I s any one else haveing this issue? Some tec from aol told me its not comptiable. I could not find anywhere it says it isnt.I tried resetting Safari and it worked for awhile than started to act up again.I dont see why I should have to upgrade to mountain lion to have to be able to use the aol desktop.Im quite happy with snow leopard and Ive seen some bad reviews with mountain lion. Are there any fixes or Im wondering if apple is going to resolve this.Very frustrateing. Thanks for any ones time. Darlene
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Yes it will work. The iPad Air 2 is the latest and most up to date iPad and you can sync it with Snow Leopard 10.6.8.
Apple ID (required for some features)
Internet access9
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.6.8 or later
PC: Windows 8; Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes (free download from www.itunes.com/download)
https://www.apple.com/ipad-air-2/specs/

New desktop for mac

Any news on the new desktop for Macs?

hello,
maybe there's news on the "Blackberry for mac" board. you can find it by going on the homepage of this forum.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Microsoft Remote Desktop for Mac and Win 2000 Server

Hello guys,
Could you please confirm that the latest version 8.0.15 is compatible with WIN 2000 Server connections? If not, could you please advise which version of Microsoft Remote Desktop for Mac is the match in order to connect to a WIN 2000 server.
Thank you in advance,
Bogdan

Hello Bogdan
WIN 2000 is supported. See a complete list of supported Windows SKUs here:
https://technet.microsoft.com/en-us/library/dn473006.aspx
Go to the AppStore and download Microsoft Remote Desktop.

Need palm desktop for Mac OSX but don't have serial number

A couple of months ago i posted asking for a download to get palm desktop for windows xp, since i couldn't use the download page due to the fact that the serial number on my visor deluxe is missing (garage sale, whaddya expect?). I'm glad you guys were able to help, but guess what, i've switched to mac, so it's back to square one.
Could someone please post a direct link to the Palm Desktop for Mac installer?
much appreciated.
Post relates to: Visor Deluxe

Hi Zonglars,
http://www.palm.com/us/support/macintosh/mac_desktop.html
Enjoy!
Post relates to: None

Desktop 5.6.2 w/ older versions on the server

If clients are using various versions of XML Publisher, 5.0, 5.5, 5.6.1, or 5.6.2. Do I have to use the corresponding desktop utility to develop templates for those instances...
Or is it just a matter of "dumb-ing" down your templates if the server is running one of these older versions?
Thanks,
Jeremy

Hi
I am currently using version 5.6 Build 45 of the Template Builder for Word and running 5.6.1 - patch 4905678 on the server. I exported an .rtf template to XSL-FO using the template builder and got the java.lang error when running the template in XML Publisher.
Do the versions of the Template Builder and the server have to match exactly? Does anyone know where/how I can get the 5.6.1 version of the Template Builder for Word?
All info/suggestions appreciated.
Thanks
KH

I use iBookAuthor to make a textbook for my students; I revised it, including title page, but when I export it and upload it to my iPad, the old title page appears, even though I've deleted the older version of the text before I upload the new one.

Last year I produced a textbook using iBookAuthor for my students. I exported it as an iBook and they uploaded it to their iPads. This year, I revised it, including revising the title page. However, when I upload the new version, the old title page is shown, not the new one. I deleted the older version of the textbook before I did this. I've been told that I can cut and paste each revised chapter into a new template and that will work; however, title page and glossary can't be cut and pasted. Any thoughts for getting the entire new version on the iPad? I'm also told that if it is uploaded to an iPad that never had a previous version of this textbook, it will upload correctly. But my iPad has had several older versions, now deleted.

I had a similar issue when trying to create an iBook file to submit for course credit for one of the Apple Learning Essentials classes I took. I had a book I'd started previously which I updated and submitted, and then had to make some edits to for the course evaluator. I made the edits, and when I previewed the book in iBooks Author, it looked correct, but whatever I sent to him only showed some of the edits - for example a new page I created was there, but some edits I made to image captions and the title page image were not.
What worked for me was to do a "Save as" of the actual Author file to a totally new location (I used the Desktop), and then submit that file - which seemed to work in terms of the changes sticking. I even used the same file name.
I'm not sure if some similar action might help you (maybe change the file name slightly?) or if you've already tried something like this.
Still doesn't change the fact that this is a pretty irritating bug.

AOL Desktop for Mac has placed 5 untitled mail windows on the dock.

After installing Lion on my wifes IMAC we downloaded the latest version of AOL Desktop for MAC. There are now five "untitled" mail windows on the dock. When attempting to close these AOL Desktop for MAC crashes then displays and error window reporting to apple. Relauanching AOL Desktop brings these "untitled " mail windows back to the dock. Anyone know how to eliminate these untitled windows? This is the first of a few bugs that have been caused since the Lion upgrade. Please I know its AOL but my wife likes the interface.

Greetings Papahemi;
I too had the same problem. Here is the solution.
Go to System Preferences and select General.
Near the bottom of the window, deselect (uncheck) "Restore windows when quitting and re-opening apps."
Launch AOL Desktop, you'll still see the untitled windows. No problem. Now quit AOL and relaunch. No more untitled windows.
Hope this helps.

How can I access Address Book data from an older version of the application to transfer it to a newer version of Mac OS running on a second hard drive on the same MDD G4?

I installed a hard drive from one PowerPC Dual 1.25 GHz MDD into another one with an older version of the OS X. all my Address Book data are on the older hard drive, from which I now boot the computer. When I launch Address Book as an app on the hard drive with the newer version of the OS, I get an error message that says I cannot run the version of Address Book from the older hard drive on the newer OS. How can I access the data on the older hard drive version of the Address Book app so that I can transfer it to the newer version of the app on the boot drive? The "Import" functionality will not work. I will be grateful for any help I can get. I would also like to uninstall the older version of OS X from the older hard drive.

Boot from the older version of OSX, then in AB use the File>Export>Export vCard after selecting all in AB.
Then boot from the new OSx & use the new AB to import that VCF file.

My computer was hacked I had to install an earlier version of the disc provided for my mac and I have lost all of my applications already existing on my mac including iPhoto, and all other application. I am wondering how to get them back? I am in Japan

My computer was hacked using a softbank pocket wifi, I had to install an earlier version of the disc provided for my mac reset my user password and I still need to recover my administrator password that was altered. I have lost all of my applications already existing on my mac including iPhoto, and all other applications. I am wondering how to get them back? I am in Japan and I have proof of purchase in my iTunes, but on my computer all the allplications are blocked. I have no idea what to do to get them back. It is very annoying.
Thank you for your help.
Erika K.

Reinstall from the original source - the restore disks that came with the computer or from the App store if the computer did not come with disks
LN

My Creative Cloud wont show the Apps, it says download Error contact support. And on the Home Menu on the creative cloud for MAC desktop it just loads and loads and never stops. Help please!!

My Creative Cloud wont show the Apps, it says download Error contact support. And on the Home Menu on the creative cloud for MAC desktop it just loads and loads and never stops. Help please!!

Hypesuh I would recommend reviewing both Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html and Creative Cloud app doesn't open and hangs on spinning progress wheel - http://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html as it appears both documents are applicable towards the difficulties which you are currently facing.

Older versions of the Blackberry Desktop for Mac Software

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