Older versions stay on my computer; I can't get rid of them

I have Firefox 3.6, 3.61 etc and Thunderbird two versions; I recent downloaded Firefox 3.6.10 but have not yet installed it because I don't want THREE active versions on my computer. How do I get rid of the older version and keep the new versions? The computer will not delete the older versions for some reason.

Normally release versions of Firefox will overwrite previous versions. Have you installed Firefox in the default location? (C:\Program Files\Mozilla Firefox\)
If there are multiple versions listed in the Windows control panel add/remove programs dialog, the entries may be false and only one version may be installed. Check the C:\Program Files\ directory for multiple versions of Firefox. If there is more than one version listed you can delete the folders containing the old versions of Firefox. Make sure that it is an old version of Firefox before deleting them, if unsure it is best not to delete them.

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OD Computer Group has computer "ghosts" - Can't get rid of them

After testing OD on a new Leopard server for a few days with a few test Leopard clients, I have noticed that I have a couple OD Computer groups that have computers in them that no longer exist ("computer record ghosts", if you will). WGM will not let me remove them from the OD Computer groups in which they belong. WGM hangs (but doesn't crash). The computer records show up but are dim (grayed-out). I do not have computer records for the "absent" computer anymore, and thus they dont exist in OD anymore.
Why does my OD group still see them?
Why cant I remove them?
Im assuming I must have brought a test Mac into OD and then added it to a group and later removed the computer record before removing it for the group(s). I just assumed that the OD server and WGM was smart/dynamic enough to understand that a record was deleted. Dont computer records get removed from a group once they are deleted?

Hi Daniel
You should be able to delete the Computer Group, save the changes and probably restart the Server to be on the safe side. But if its not working for you and to be absolutely certain demote and re-promote. Obviously archive the LDAP Database first as well as exporting Users and Groups to be on the safe side. You should be doing this anyway as part of your backup strategy. It does not take too long to do this although it will depend on how many users you have. Home Directories are not deleted. You can relocate Users to Home Directories afterwards.
Does this help? Tony

Installed office for mac (trial version). now I got 2 excel files, which cannot be deleted. I googled the names of the sheets and found chinese websites I never visited. Are those dialers? How can I get rid of them? system is mac lion(with win 7 parallel)

now I got 2 excel files, which cannot be deleted on my desktop. I can't open them, either. I googled the names of the sheets and found chinese websites I never visited. Are those dialers? How can I get rid of them? system is mac lion (with win 7 parallel)

The people who make that stuff have their own forums you can also search/ask in:
http://answers.microsoft.com/en-us/mac/forum

I synched my iphone4 on my wife's imac to down load pics but got 700 unwanted contacts. How can I get rid of them without doing one at a time?

I synched my iphone4 with my wife's imac with the hope of uploading pictures from my phone. Instead I now have 700 plus contacts on my phone I do not want. How can I get rid of them except one ata time?

iTunes does not handle the import of photos/videos from the iPhone's Camera Roll.
If this is not the computer you sync your iPhone with, you should have been provided a warning message that your iPhone is associated with an iTunes library on another computer and when trying to transfer any iTunes content from a different computer, a warning message is provided indicating that all iTunes content on the iPhone will be erased first.
When connecting an iPhone to iTunes on another computer, none of the options under the various tabs for the iPhone sync preferences with iTunes are selected automatically. This means you had to select Sync Contacts under the Info tab for your iPhone sync preferences with iTunes on your wife's computer.
Assuming you are syncing contacts with a supported address book app on your computer, connect your iPhone to Tunes on your computer and without syncing, under the Info tab for your iPhone sync preferences below the Advanced section, select Contacts for replace info on this iPhone followed by a sync.
For importing photos/videos from the Camera Roll which can be done with a computer that is not used for syncing the iPhone since syncing with iTunes is not involved.
http://support.apple.com/kb/HT4083

ClamXav detecting phishing email (can't get rid of them)

I received an email from my wife that she did not send me. It was an email that made no sense. It just had a bunch of words in a very long document. I assumed that her email program (Mac Mail) must have become infected with something that sent this email out to everyone in her address book. I deleted the email and downloaded ClamXav to check my system and make sure everything is ok.
Whenever I run ClamXav, it detects 8 files with the following infection name: (Heuristics.Phishing.Email.SpoofedDomain)
I ask ClamXav to quarantine the files, then I go into that folder and delete them. But if I run a check later, those 8 files are back. I can't get rid of them.
I'm wondering if they are reinfecting my Mac Mail program via Apple's mail servers. I'm not sure if all my mail messages are kept on Apple's server, and them somehow these malware files get re-downloaded to my computer. I tried to figure out if there is a setting in my mail program that allows me to uncheck a box that says, "save mail files on server".....but I can't find any such setting. I thought I remember seeing something like that in the past.
Does anyone have any idea what is causing my computer to be continuously reinfected and what I should do about it? I don't notice any problems with my computer, but obviously these files that I can't permanently delete has me worried.

Randall Olson1 wrote:
Whenever I run ClamXav, it detects 8 files with the following infection name: (Heuristics.Phishing.Email.SpoofedDomain)
I ask ClamXav to quarantine the files, then I go into that folder and delete them. But if I run a check later, those 8 files are back. I can't get rid of them.
First, I would encourage you to come to the ClamXav Forum to more quickly and efficiently answer questions such as this.
My standard guidance for handling reported e-mail infection is as follows (pay particular attention to #6):
Never use ClamXav (or any other A-V software) to move (quarantine) or delete e-mail. It will corrupt the mailbox index which could cause loss of other e-mail and other issues with functions such as searching. It may also leave the original e-mail on your ISP's e-mail server and will be re-downloaded to your hard drive the next time you check for new mail.
So, if you choose to "Scan e-mail content for malware and phishing" in the General Preferences, make sure you do not elect to either Quarantine or Delete infected files.
When possibly infected e-mail files are found:
Right-click/Control-click on either the infection or file name in the ClamXav window.
Select "Reveal In Finder" from the pop-up menu.
When the window opens, double-click on the file to open the message in your e-mail client application.
Read the message and if you agree that it is junk/spam/phishing then use the e-mail client's delete button to delete it (this is especially important when the word "Heuristics" appears in the infection name).
If you disagree and choose to retain the message, return to ClamXav and choose "Exclude From Future Scans" from the pop-up menu.
If this is a g-mail account and those messages continue to show up after you have deleted them in the above manner, you may need to log in to webmail using your browser, go to the "All Mail" folder, find the message(s) and use the delete button there to permanently delete them from the server.
To fix corrupted mailbox index(es), highlight each one that was corrupted and choose Rebuild from the appropriate menu.

Hi, incorrect previously used e-mail address suggestions keep appearing in my Yahoo! ID box when signing in & I can't get rid of them.

Hi, incorrect previously used e-mail address suggestions keep appearing in my Yahoo! ID box when signing in. I can't get rid of them. I've tried clearing the cache and cookies. I couldn't find an option to clear private data, don't know if that would work. My Yahoo password is not saved and my password is not the problem. I just want to know how to delete previously used emails from logging in suggestions so they stop appearing, hope you can help, cheeeers - Dave.

Thanks very much for the response Sandee. I tried your suggestion of the Annotation option and this worked! - wonderful.. altho this test now works for me I'd still love to get it working from InDesign.
What I'm trying to achieve... my client had 5 powerpoint presentations that need updating with new branding (totally about 160 pages - with about 20 basic animations - i.e. flashing lights on products etc).
I sold him on the idea of using InDesign/PDF rather than powerpoint - but am needing to find an easy solution for the animations. So I've been working on this test file. Have self taught myself on a basic flash animation (from Lynda.com)... and tried importing both SWF and QT .MOV into InDesign and then exporting to PDF and when it loaded up in Acrobat it would always "unexpectedly quit" upon opening... even after trying different versions of PDF compatibility and restarting etc.
Is there something obvious that I'm not doing right?
Also if I get it to work, does that mean that my client and all their staff around the world will need to be Acrobat Reader 9?
Thanks again for your time and help
R

When I open on Mozilla Firefox, several identical items open on bar at bottom of page, when only one is needed, and I can't get rid of them apart from closing the whole lot.

Different tabs used to appear at the top of the page (Yahoo), which I could easily close. This has stopped. When I click on Mozilla Firefox on my desktop, about 6 little boxes appear at the bottom of my page, at least two of them being mozilla, and I can't get rid of them except by closing down the internet. If I go through Talk Talk, (a second email address) and get to Yahoo this way, this doesn't happen, but I always prefer to use Mozilla Firefox.

hello, can you try to replicate this behaviour when you launch firefox in safe mode once? if not, maybe an addon is interfering here...
[[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]

I somehow managed to add lines on my master slide and can't get rid of them. I now have a useless rectangle on the left half of many of my slides. How do I remove this?

I somehow managed to add lines on my master slide and can't get rid of them. I now have a useless rectangle on the left half of many of my slides. How do I remove this?

Select the master slide,
copy any objects you want to keep,
Select all, (command A), and press delete key.
Paste back the items to retain (Command V)

I tried to move my photos to MY PASSPORT and they populated all over my screen; I can't get rid of them. HELP!

I tried to move my photos to MY PASSPORT and they populated all over my screen - I can't get rid of them. HELP!

This problem sounds like a missed target and too many files: user meant to drag and drop files to the WD My Passport icon on the Desktop but dropped files on the Desktop instead. If so, there could be thousands of files on the Desktop; Finder is trying to create icons for every dropped file--and one day Finder might finish--but the Mac is essentially stuck till those files leave the Desktop.
Various solutions exist, with increasing levels of difficulty:
1. In Finder, hit Cmd-N to open a "list" display window of the Desktop, then move files from this window to a new folder--or, as others advise, Cmd-drag files to the WD My Passport (easy, but given the bogged-down system, probably not an option).
2. From the Finder menu, Go > Desktop to get to a "list" display rather than an "icon" display window, followed by drag/drop clean-up to a new folder or Cmd-drag files to the WD (again, easy, but also perhaps not possible).
3. Start in Safe Mode (http://support.apple.com/kb/HT1564) and then move the excess Desktop files to a new folder or Cmd-drag files to the WD. (Safe Mode loads only essential graphics routines, so the Finder may be more snappy even with an overloaded Desktop).
4. Boot from the installation DVD and then navigate to the overloaded Desktop to move the photo files to a new folder or Cmd-drag to the WD.
5. Use a second Mac to connect in Target Disk Mode (http://support.apple.com/kb/ph3838) to clean up the messy Desktop.
6. Use Terminal and unix commands to clean the Desktop. Try the easy ways first.

I have an amazing number of duplicates - not photo - but other. How can I get rid of them? Virtually all kinds if data is duplicated often 20- to 50 times. The duplicates are bot restricted to any one kind of data.

I have an amazing number of duplicates - not photo - but other. How can I get rid of them? Virtually all kinds if data is duplicated often 20- to 50 times. The duplicates are bot restricted to any one kind of data.

https://discussions.apple.com/message/25888564#25888564

HT201302 I put some pictures from my PC onto my IPad and now can't get rid of them.is there some way to delete syncs pictures?

I got some pictures from my PC onto my iPad and now can't get rid of them.

gdxn wrote:
I have taken all my photos off the PC and delegated all the pictures I can from the iPad and did a sync and the photo album that I want rid of is still on my iPad.
You don't take the pictures off the PC you leave them there and tell iTunes that you don't want them on the iPad (by unchecking them) and then sync. That will delete the pictures from the iPad.

My iphone 4s keeps storing deleted emails. How can I get rid o them?

My iPhone 4s keeps storing deleted emails. How can I get rid of them?

Hello RickJFalcon,
After reviewing your post, it sounds like you want to delete emails from Mail. I would recommend that you read this article, it may be able to help the issue.
iCloud: Reduce email storage space
Delete messages, which moves them to the Trash, by doing any of the following:
Delete a message that’s open: Tap .
Delete a message without opening it: Swipe from the right to left over the message title in the message list, then tap Trash.
Delete multiple messages: While viewing the message list, tap Edit.
To permanently erase all messages in the Trash and free up iCloud storage space, tap Trash in the list of iCloud mailboxes, tap Edit, then tap Delete All.
Thanks for using Apple Support Communities.
Have a nice day,
Mario

ITunes on iCloud has created unwanted multiple playlists. How can I get rid of them?

iTunes on iCloud has created unwanted multiple playlists. How can I get rid of them?

Hi, if this is in regards to your library simply open up itunes and do the following steps:
Click File
Scroll down to "show duplicates"
A list will then appear of your duplicate song titles.
Be sure to CAREFULLY review each song to make sure it is a duplicate ( as I have some music that is the same song but live, acoustic etc...)
Proceed to manually delete each song from the list and leave alone any song that you wish to keep.
For playlists, you will need to hit the name tab so that your doubles line up, from there you will have to manually delete them, it helps to hold the Control button to select multiple songs as a time ( they will be highlighted) then when your done selecting the songs you wish to delete, right click your mouse and select the delete option from the window tab.
Best of luck, please rate my response for help!
Cait

There are several login keychain items I'd like to get rid of. I've deleted them but they come back after several hours. How can I get rid of them for good

There are several login keychain items I'd like to get rid of. I've deleted them but they come back after several hours. How can I get rid of them for good.

Back up all data before proceeding.
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
Select the login keychain from the list on the left side of the Keychain Access window. If your default keychain has a different name, select that.
If the lock icon in the top left corner of the window shows that the keychain is locked, click to unlock it. You'll be prompted for the keychain password, which is the same as your login password, unless you've changed it.
Right-click or control-click the login entry in the list. From the menu that pops up, select
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In the sheet that opens, uncheck both boxes, if not already unchecked.
From the menu bar, select
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If the box marked
          Keep login keychain unlocked
is not checked, check it.
Select
          Keychain Access ▹ Keychain First Aid
from the menu bar and repair the keychain. Quit Keychain Access.

I ran a scan on my computer and it found 1,288 errors how can I get rid of them?

I did a scan test on my desktop and found that I have run sections(10 errors), user software settings(195 errors), system software settings(867 errors), ActiveX and com sections(78 errors), file associations(92 errors), uninstall sections(known as add-remove programs in control panel found(28 errors), current user file extensions(3 errors), shared Dlls(1 error) and in the missing help files (4 errors). How can I get rid of all these errors?

As this is not a Firefox question, you should consider asking this in a forum that specializes in Windows questions, such as Eileen's Lounge - http://eileenslounge.com/

Older versions stay on my computer; I can't get rid of them

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