OLM Scorm Content Viewing Problem

Hello,
We are on R12.0.6 and have a SCORM content (swf) loaded with CMI tracking type.
In the system some of the users can view the content without any errors but some get LMS connection error from the content itself (the content provider's error handling screen we can say) . Thus the problem is not for all the users I've focudes on local settings but still could not figure out the cause.
Are there any browser or local setting rules such as "Scripting should be enabled","Adobe Flash should be version 8 or higher" etc that may cause this?
Thanks & Regards,
Guclu

Have you ensure that the users encountering errors have Java installed and enabled in their browser?
You can have those users go to http://www.javatester.org/version.html to check what version they have installed if any and if it is enabled.
That most likely is the cause.
Scott
http://www.seertechsolutions.com

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Hello Bob and thank you for responding so quickly ... Would you be kind enough to send me the link where I can download older versions of Folio Builder and Folio Producers Panel tools for InDesign 5.5. I'm looking for them but I can not find them.
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Il giorno 21/gen/2012, alle ore 16:18, Bob Levine ha scritto:
Re: Adobe Content Viewer problem. Please Help me...
created by Bob Levine in Digital Publishing Suite - View the full discussion
As discussed in numerous threads already, the new viewer has not been approved by Apple yet.
If you’re a pro or enterprise customer you can create your own viewer app. If not, you’ll have to wait or roll back to the older tools.
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From May until September, before they upgraded the servers and timeout settings, I was having very similar problems and frustration. I had to babysit downloads on salespeople's Xooms using hotel wireless until the wee hours of a couple of mornings in addition to many frustrating days/weeks in my office. The unreliability/inconsistency was the most frustrating part. Thankfully I rarely have download and installation issues these days and get very few complaints from users in the field. Server problems seem to happen infrequently and don't last for more than a few hours when they do occur.
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http://www.seertechsolutions.com

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