Olympus DS-2300 DSS Player software OSX Compatibility

I purchased an Olympus DS-2300 digital voice recorder in part because of its Mac "compatibility".
The recorder itself works great. However, the software does not work correctly with Tiger and neither does the DSS Player Plus software (extra charge for that).
Olympus tech support tried to say that it is an operating system problem, as if it was Apple's problem. However, they finally admitted their 6.0.4 software does not work correctly with most installations of 10.4 (Tiger). I'm running 10.4.3 on my iBook G4.
Olympus says they don't know when the DSS Player software will be updated to work with Tiger.
So, their statement of PC/MAC compatibility is not exactly correct (any more).
About the only thing the software will do on the Mac is play the DSS file. Most everything else in the manual related to the DSS Player does not work. The download functions do not work, you cannot update anything on the recorder itself from the Mac. The DSS Player plus file split function does not work...it causes the software to crash.
The player also does not support the new, larger M type XD cards (such as 1GB). However, there is a firmware update which will allow the use of the 1GB cards. The update has to be run from a PC however. You cannot update the firmware from a Mac.
Anyone else found these compatibility issues with Olympus? There must have been some level of commitment to the Mac that they went as far as they did. I wonder if they are going to update their software ????
iBook   Mac OS X (10.4.3)  

They mention something here about an update for Lion. I don't know if this has anything to do with your player.
http://www.opdsupport.com/news/267-os-x-lion.html
Also, did you try:
http://www.opdsupport.com/mac/98-updating-dss-player-for-mac.html
Maybe somebody else will know of something but I would not hold out too much hope.  There isn't too much incentive for anybody to write software (especially Mac) for an older player, and one of the things about upgrading to newer systems is having to leave old items behind.  With Apple itself any support for things older than roughly four years is lucky.  People who really want to stretch things out try to find something that is about 4 years old that can still run older systems for backward compatibility, but also run new systems (perhaps under dual boot settings) to try to keep up for a while.

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  • Hello, I am getting a Kern Protection failure error message when trying to start up my Olympus DSS Player dictation software.  I have been using the software without issue for years until last month. I have uninstalled and reinstalled the software.

    Hello, I am getting a Kern Protection failure error message when trying to start up my Olympus DSS Player dictation software.  I have been using the software without issue for years until last month. I have uninstalled and reinstalled the software and don't recall installing any new software before the issue began.
    Any help would be greatly appreciated, I will post the error message below. Thanks.
    Process:    
    DSS Player [186]
    Path:       
    /Applications/DSS Player/DSS Player.app/Contents/MacOS/DSS Player
    Identifier: 
    com.olympus.DSSPlayerV7
    Version:    
    7.4.0 (0.1)
    Code Type:  
    X86 (Native)
    Parent Process:  launchd [98]
    Date/Time:  
    2013-11-23 11:44:03.999 +1100
    OS Version: 
    Mac OS X 10.6.8 (10K549)
    Report Version:  6
    Interval Since Last Report:     
    209192 sec
    Crashes Since Last Report:      
    4
    Per-App Interval Since Last Report:  273602 sec
    Per-App Crashes Since Last Report:   4
    Anonymous UUID:                 
    EDE95D54-CA0A-4ABC-8241-167C27AAFC1D
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000007ff4005
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
    0   com.OlympusSys.OlympusDSSFile
    0x005e1fa3 DSSFile_GetDSSIndexMark + 1091
    1   com.olympus.DSSPlayerV7  
    0x0004e5cf -[DSSFileManager setActive] + 61
    2   com.olympus.DSSPlayerV7  
    0x0004a939 -[DSSFileManager setFileInfo:needMusicInfo:] + 698
    3   com.olympus.DSSPlayerV7  
    0x000486f8 -[DSSFileManager initWithFilePath:needMusicInfo:] + 124
    4   com.olympus.DSSPlayerV7  
    0x00009470 -[DSSMainWindowController createFileInfosNew:folderId:] + 742
    5   com.olympus.DSSPlayerV7  
    0x0000ccd6 -[DSSMainWindowController updateFolderInfos:folderIds:] + 622
    6   com.olympus.DSSPlayerV7  
    0x00020bdb -[DSSMainWindowController awakeFromNib] + 3665
    7   com.apple.AppKit         
    0x0114e21c -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1646
    8   com.apple.AppKit         
    0x0114c1a4 loadNib + 257
    9   com.apple.AppKit         
    0x0114b7f7 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 831
    10  com.apple.AppKit         
    0x0114b4ad +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 158
    11  com.apple.AppKit         
    0x011dafcb -[NSWindowController loadWindow] + 223
    12  com.apple.AppKit         
    0x01171f22 -[NSWindowController window] + 89
    13  com.apple.AppKit         
    0x013d6dbc -[NSWindowController showWindow:] + 36
    14  com.olympus.DSSPlayerV7  
    0x000035b4 -[DSSAppController applicationDidFinishLaunchingAfterShowSplashWindow] + 464
    15  com.olympus.DSSPlayerV7  
    0x000065d0 -[DSSAppController completeCheckRemoteConnWhenAppLaunch] + 86
    16  com.apple.Foundation     
    0x021b0738 __NSThreadPerformPerform + 705
    17  com.apple.CoreFoundation 
    0x032bc42b __CFRunLoopDoSources0 + 1563
    18  com.apple.CoreFoundation 
    0x032b9eef __CFRunLoopRun + 1071
    19  com.apple.CoreFoundation 
    0x032b93c4 CFRunLoopRunSpecific + 452
    20  com.apple.CoreFoundation 
    0x032b91f1 CFRunLoopRunInMode + 97
    21  com.apple.HIToolbox      
    0x02537e04 RunCurrentEventLoopInMode + 392
    22  com.apple.HIToolbox      
    0x02537af5 ReceiveNextEventCommon + 158
    23  com.apple.HIToolbox      
    0x02537a3e BlockUntilNextEventMatchingListInMode + 81
    24  com.apple.AppKit         
    0x0118e595 _DPSNextEvent + 847
    25  com.apple.AppKit         
    0x0118ddd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
    26  com.apple.AppKit         
    0x011501f3 -[NSApplication run] + 821
    27  com.apple.AppKit         
    0x01148289 NSApplicationMain + 574
    28  com.olympus.DSSPlayerV7  
    0x0000257a _start + 216
    29  com.olympus.DSSPlayerV7  
    0x000024a1 start + 41
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib        
    0x00f44382 kevent + 10
    1   libSystem.B.dylib        
    0x00f44a9c _dispatch_mgr_invoke + 215
    2   libSystem.B.dylib        
    0x00f43f59 _dispatch_queue_invoke + 163
    3   libSystem.B.dylib        
    0x00f43cfe _dispatch_worker_thread2 + 240
    4   libSystem.B.dylib        
    0x00f43781 _pthread_wqthread + 390
    5   libSystem.B.dylib        
    0x00f435c6 start_wqthread + 30
    Thread 2:
    0   libSystem.B.dylib        
    0x00f43412 __workq_kernreturn + 10
    1   libSystem.B.dylib        
    0x00f439a8 _pthread_wqthread + 941
    2   libSystem.B.dylib        
    0x00f435c6 start_wqthread + 30
    Thread 3:
    0   libSystem.B.dylib        
    0x00f43412 __workq_kernreturn + 10
    1   libSystem.B.dylib        
    0x00f439a8 _pthread_wqthread + 941
    2   libSystem.B.dylib        
    0x00f435c6 start_wqthread + 30
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x070a5400  ebx: 0x070a5c00  ecx: 0x001b4955  edx: 0x00000024
      edi: 0x07ff400e  esi: 0x00000000  ebp: 0xbfffdbc8  esp: 0xbfffdb60
       ss: 0x0000001f  efl: 0x00010217  eip: 0x005e1fa3   cs: 0x00000017
       ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
      cr2: 0x07ff4005
    Binary Images:
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    0x4f48000 -  0x4f48ff7  com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <ABF97DA4-3BDF-6FFD-6239-B023CA1F7974> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
    0x4f4b000 -  0x4f8dff7  libvDSP.dylib 268.0.1 (compatibility 1.0.0) <8A4721DE-25C4-C8AA-EA90-9DA7812E3EBA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
    0x4f96000 -  0x5005ff7  libvMisc.dylib 268.0.1 (compatibility 1.0.0) <595A5539-9F54-63E6-7AAC-C04E1574B050> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
    0x500e000 -  0x5424ff7  libBLAS.dylib 219.0.0 (compatibility 1.0.0) <9D89FCB3-24C9-8FCF-DB49-27B184AC3222> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
    0x5466000 -  0x589bff7  libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <4D2F47EF-BD32-1E3C-6A0A-438896ADE2BE> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
    0x5a21000 -  0x5b23fe7  libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <EB34F049-D9E1-BF19-CF03-B26A0352D40C> /usr/lib/libcrypto.0.9.8.dylib
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    0x5d38000 -  0x5d42fe7  com.apple.audio.SoundManager 3.9.3 (3.9.3) <DE0E0EF6-8190-3F65-6BDD-5AC9D8A025D6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
    0x5d4a000 -  0x5d9aff7  com.apple.framework.familycontrols 2.0.2 (2020) <C96C8A99-A40C-8B9C-1FBA-A0F46AC92F17> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
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    0x5e8a000 -  0x5ea9ff7  com.apple.CoreVideo 1.6.2 (45.6) <EB53CAA4-5EE2-C356-A954-5775F7DDD493> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
    0x5ec0000 -  0x5eceff7  com.apple.opengl 1.6.14 (1.6.14) <82622F67-E032-0BF6-A78D-50B346E8D0FD> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x5ed6000 -  0x5f07ff7  libGLImage.dylib ??? (???) <D18E2E76-DBF4-6930-039A-F66CA0D120B3> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
    0x5f0f000 -  0x5f30fe7  com.apple.opencl 12.3.6 (12.3.6) <B4104B80-1CB3-191C-AFD3-697843C6BCFF> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
    0x5f39000 -  0x5f3dff7  IOSurface ??? (???) <D849E1A5-6B0C-2A05-2765-850EC39BA2FF> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
    0x5f45000 -  0x5f88ff7  libGLU.dylib ??? (???) <6CC3CE6A-7024-C685-EADA-7F9DC27128E2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
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    0x5fb0000 -  0x60bcfe7  libGLProgrammability.dylib ??? (???) <6167CEB0-D8D6-C4D9-DD74-49755ADB540F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
    0x60db000 -  0x60deff7  libCoreVMClient.dylib ??? (???) <37F56237-4ABA-E5B5-968D-70FFE357E8E0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
    0x60e3000 -  0x60e7ff7  libGFXShared.dylib ??? (???) <09540618-2ED1-72C4-61CB-938B35927568> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
    0x60ec000 -  0x616effb  SecurityFoundation ??? (???) <A8D248DE-8670-970D-39E3-A9738CFDBEE1> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
    0x61a5000 -  0x61aaff7  com.apple.OpenDirectory 10.6 (10.6) <C1B46982-7D3B-3CC4-3BC2-3E4B595F0231> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
    0x61b2000 -  0x61b8fe7  com.apple.CommerceCore 1.0 (9.1) <521D067B-3BDA-D04E-E1FA-CFA526C87EB5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
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    0x627d000 -  0x628dff7  libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <E276514D-394B-2FDD-6264-07A444AA6A4E> /usr/lib/libsasl2.2.dylib
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    0x632b000 -  0x6333feb +StandardPlay.dylib ??? (???) /Library/Application Support/OLYMPUS/DSSPlayer/lib/StandardPlay.dylib
    0x635e000 -  0x6370fcf +LongPlay.dylib ??? (???) /Library/Application Support/OLYMPUS/DSSPlayer/lib/LongPlay.dylib
    0x6375000 -  0x6388fdf +DSSAES.dylib ??? (???) /Library/Application Support/OLYMPUS/DSSPlayer/lib/DSSAES.dylib
    0x638c000 -  0x6392fff  com.apple.CommonPanels 1.2.4 (91) <CE92759E-865E-8A3B-1488-ECD497E4074D> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
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    0x6453000 -  0x646ffe3  com.apple.openscripting 1.3.1 (???) <2A748037-D1C0-6D47-2C4A-0562AF799AC9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
    0x647f000 -  0x64eafd7 +com.yourcompany.yourcocoaframework ??? (1.53) /Library/Frameworks/OlympusServiceProvider.framework/Versions/A/OlympusServiceP rovider
    0x657c000 -  0x65b9ff7  com.apple.CoreMedia 0.484.60 (484.60) <8FAB137D-682C-6DEC-5A15-F0029A5B226F> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
    0x65d4000 -  0x6701ffb  com.apple.MediaToolbox 0.484.60 (484.60) <A7FE2739-64A7-40EB-A6E7-69FBCE3C87D4> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
    0x6765000 -  0x6c20ff7  com.apple.VideoToolbox 0.484.60 (484.60) <B53299EC-E30F-EC04-779D-29B7113CC14A> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
    0x6cc9000 -  0x6d10ffb  com.apple.CoreMediaIOServices 140.0 (1496) <DA152F1C-8EF4-4F5E-6D60-82B1DC72EF47> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
    0x6d31000 -  0x6dacfff  com.apple.AppleVAFramework 4.10.27 (4.10.27) <BFD2D1CA-535C-F16F-0EB5-04905ABD65CF> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
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    0x7c00000 -  0x7c3bffb  libFontRegistry.dylib ??? (???) <19ED5DE0-D3AF-B229-9193-35D58FE377E5> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistry.dylib
    0x7e04000 -  0x7e37fff  libTrueTypeScaler.dylib ??? (???) <8ADB7D19-413E-4499-C874-13C383F97685> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libTrueTypeScaler.dylib
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    0x7fef000 -  0x7ff0ff7 +com.olympus.DSSPlayerV7.LeopardSupportForDSSPlayer 1.1 (1.0) <2AAA1454-CEBA-AA58-0DA1-D8E02A7EDBB4> /Applications/DSS Player/DSS Player.app/Contents/Resources/Leopard.bundle/Contents/MacOS/Leopard
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    0x8fe00000 - 0x8fe4162b  dyld 132.1 (???) <39AC3185-E633-68AA-7CD6-1230E7F1CEF4> /usr/lib/dyld
    0xfa100000 - 0xfa192fe7  com.apple.print.framework.PrintCore 6.3 (312.7) <7410D1B2-655D-68DA-D4B9-2C65747B6817> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
    0xffff0000 - 0xffff1fff  libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
    Model: MacBookPro7,1, BootROM MBP71.0039.B0B, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.62f7
    Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
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    Network Service: AirPort, AirPort, en1
    Serial ATA Device: TOSHIBA MK2555GSXF, 232.89 GB
    Serial ATA Device: MATSHITADVD-R   UJ-898
    USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8507, 0x24600000 / 2
    USB Device: Internal Memory Card Reader, 0x05ac  (Apple Inc.), 0x8403, 0x26100000 / 2
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06600000 / 4
    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8213, 0x06610000 / 5
    USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0x06500000 / 3
    USB Device: Apple Internal Keyboard / Trackpad, 0x05ac  (Apple Inc.), 0x0236, 0x06300000 / 2

    Hi,
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    Tips and Tricks for Deploying the Application Catalog in System Center 2012 Configuration Manager
    http://blogs.technet.com/b/configmgrteam/archive/2012/07/05/tips-and-tricks-for-deploying-the-application-catalog-in-system-center-2012-configuration-manager.aspx
    We
    are trying to better understand customer views on social support experience, so your participation in this
    interview project would be greatly appreciated if you have time.
    Thanks for helping make community forums a great place.

  • Olympus DSS player standard software

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    Jezcol1

    Edwin, First Welcome to the Discussions.
    Don't misunderstand.It is in fact the periphials responsability to furnish the correct drivers for the Operating systems they want there product to work on.
    You will find as a general rule they sometimes could care less after you or I have purchased there product.
    If the digital recorder came with a cd with the correct drivers on it it should install on your machine, however, you may have to go to there web site and see if they offer any updates or upgrades to there product and your correct Operating System......Cheers...Don

  • Voice recorder that's OSX compat.?

    I know this question has come up before, but I haven't found an answer to my question.
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    I switched this from "answered" because I'd like to hear more. Anyone have experience with the new Olympus OSX-compat. recorders, or other good Mac-compatible recorders?
    I'm a reporter, so I'd especially like to hear how they work in that context -- one on one interviews, small groups w/ambient noise.
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  • DSS Player 7 for Mac

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    See the heading "How to open an app from a unidentified developer" on this support page. The instructions apply to installer packages as well as applications.

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    Hi Roger and Welcome to Apple Discussions ...
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    Matt,
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