OM vision India Hyderabad---exception while doing the ship confirm

order management vision India Hyderabad ----we are getting the exception while doing the ship confirm the exceptions are shown below:
Order: 20041 customer: C2il_customer Item: XXBikeEngine Error: NO DATA FOUND
Order: 20041 customer: C2il_customer Item: XXBikeEngine Error: NO DATA FOUND Transactions window: Pick and ship
Errors
Warning: Item on delivery detail 3962489 does not have pre-specified weight and volume.
Warning: Delivery 3773383 has null Weight
Error: Bill of Lading Number could not be generated because the ship method code was not selected for the trip 3129358.
Warning: Bill of Lading information could not be automatically created for delivery 3773383.
Submitted 4 out of 4 documents for this document set. (REQ_IDS=5807692, 5807693, 5807694, 5807695)
Warning: Failed to submit document set for delivery 3773383
Warning: 1 deliveries will be marked as Confirmed.
Warning: Some deliveries selected for Ship Confirm have errors or warnings.
i am grateful if any one can provide suggestion on the issue.....

Can you please share the documents and suggestions for R12Have you reviewed all the docs referenced above?
actually all are working fine in normal vision operations,and we are facing the exceptions while we are doing in OM vision India Hyderabad.
is there any setups do we configured for the OM vision India Hyderabad.if you can share any information on that it will be helpful...If the docs referenced above and Oracle Documentation http://download.oracle.com/docs/cd/B53825_08/current/html/docset.html do not help, then I would suggest you log a SR.
Thanks,
Hussein

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/home/lalo/.sunmsgr/mx_m53852_latam_int_bbvabancomer_com_mx/messages/scripts/scripts.txt
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     at com.iplanet.im.client.swing.Client.showViews(Client.java:150)
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     at com.iplanet.im.client.swing.login.DefaultLoginDialog$1.run(DefaultLoginDialog.java:610)
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Any suggestion? Thanks in advance....

Finally we found the cause of the problems, for an strange reason if the user has the character '�' in his 'cn' o 'sn' he can't login, for example:
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version: 1
dn: cn=mx.m524217, ou=people, c=mx, o=isp
uid: m524217
sn: VERA TREVI�O
cn: mx.m524217
When a user login to IM made a search of users if he search a user that can't login that search doesn't found nothing and the exception I posted before appears in the javaws console.
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I am trying to do a bulk insert of records into a
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I am getting the following exception while doing an addToCart.
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CAUGHT AT:
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Thanks Gautam!
i switched on the logs for PurchaseProcessHelper and found the following
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Regards,
ASGMDM

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Manisuma

Hi All,
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Suma

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OM vision India Hyderabad---exception while doing the ship confirm

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