OMG... $1,000s in downloads gone... Please help!
Hi there everyone. I just lost all of my iTunes Music Store downloads (back-up hard drive failure and was in the middle of a format on my MacBook Pro)... so I don't have any of my .m4p and .m4v files that I've downloaded over the past 2 years from the iTunes Music Store. We're talking a few 1,000 downloads here.
Has anyone had experience with this? Is there a way for Apple to check my download history on my account and credit it into my download queue for me to re-download? PLEASE help if someone can??? Would love to hear if someone has a solution to a similar experience...
Thanks,
Keith
Sorry, but officially Apple does not allow redownloads of purchased items. The official statement of their policy can be found here, among other places. If you don't have a valid backup and don't have your tracks and videos on an iPod, you're probably out of luck and will need to repurchase your content.
You can try contacting iTunes Store Customer Service and explaining what happened. Reportedly in some cases Apple has allowed redownloading on a one-time basis, but don't count on it.
Good luck.
Similar Messages
-
While taking photos my iphone's battery died, now my photos app won't open and I can't save any pictures taken or downloaded. Please help.
Also, I can't import my photos to my Windows 7 PC.Try rebooting your iPhone (holding the home button and sleep/wake button together until the apple logo appear)
-
HT5642 Unable to download app this time error while downloading app please help!!!
when i download some app from apps store i get the following error
"Unable to download app this time error while downloading app" please help!!!
i ve tried these Things but
didnt workout yet
1) i tried hard reset
2)i tried logout/login Itune & appstore
3)Connected to pc and rest setting Network and Full Rest
all of no use... i dont want to update my softwre from IOS 6.0
Plx help!1Hey Prahaladvatsan,
Thanks for the question. If I understand correctly, there is a blank app icon on the home screen. It looks like you have already done some troubleshooting. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
Thanks for using Apple Support Communities.
Have a good one,
Mario -
hy is my money gone my sister just gave me a card for $25.00 and I loaded it on and I got out of my account and now the money's gone PLEASE HELP!?!
Sounds like either the Display or Graphics chip, that will not be cheap to fix. Because it is a 2006 and getting on in years, it might be best to move whatever you want to keep over to your newer iMac using Firewire Target Disk Mode and let it rest in peace.
see > How to use and troubleshoot FireWire target disk mode -
Hi, my iphoto had a transparent ? mark on it and wouldn't open so I dragged it onto the desk top and now it has disappeared... I cannot find it anywhere in my finder, it seems to be gone, please help!
You have one and possibly two problems.
First problem you tried to open the iPhoto library with iTunes and appeared to have set iTunes as the default app for iPhoto Libraries. That isn;t going to work.
To fix that select the iPhoto library in the Finder and do a File->Get Info. In the middle of the Info window you'll see Open With dropbox. Click on that and select iPhoto, then select the Change All button
This will get iPhoto back as the default app to open iPhoto Libraries.
Double click the library now and if nothing else is wrong iPhoto will open the library. If it does do as Michael wrote and go to the Applications folder and drag iPhoto to the dock to remake the shortcut.
However since you started this thread by saying that the iPhoto shortcut in the dock had a question mark on it it is possible that iPhoto is missing from your Applications folder. If it is post back.
regards -
i try to download abode acrobat xi pro from abode download asssistant,it shows download is completed.but iam not able to get thet downloaded file,please help me
oatgeo wrote:
I checked the proxy and it should be OK. That's mean I have to try and try again until I get it from the slow servers.
Yes. -
I have purchased Mountain Lion but I can't download it. (the application could not be downloaded). Please help!
Absolutely. A proxy can prevent the software from downloading and installing.
I realize you have already purchased Lion from the App Store but a workaround in your case would be the thumb drive.
OS X Lion USB Thumb Drive - Apple Store
Message was edited by: Carolyn -
I am trying to side load XBMC/KODI to my FireTV. I cannot open the Gotham .APK file. I says no app available. I'm not sure what app to download. Please help.
Try a site focused on hacking the fire TV... maybe something like this...
http://bit.ly/1BsVrje -
i used the "erase free space " option in disk utility and now my imac says the disk is full and wont let me download songs. please help!
You could try repairing permissions with disk utility, I don't think you will have the option to repair the drive but you could verify it.
This may help you delete the files that DU made but did not remove when erasing the free space.
http://macosx.com/forums/mac-os-x-system-mac-software/317204-no-disk-space-after -failed-disk-utility-erase-free-space.html
When you get your SL disk it will not have the iLife applications, that would have been on the second install disk that should have been with the computer. I forget which version of iLife you will need for SL but I think it is this http://www.amazon.co.uk/Apple-iLife-Single-User-Mac/dp/B003XKRZES/ref=sr_1_1?ie= UTF8&qid=1409607702&sr=8-1&keywords=apple+ilife+11
A search of the forums will confirm or deny this.
As to whether a clean install will cure your problem, i.e. partition the HDD and install I would expect it to be yes, but there are no guarantees it is an old machine. -
Cannot open .pdfs. Updates downloaded. Please help
"There was an error opening this document. The file is damaged and could not be repaired."
This is the error message I have been getting for the last three weeks or so. Cannot open .pdfs on MacBook Pro. No changes have been made to computer. Please offer suggestions. Adobe Reader updates have been downloaded. Please help! Thanks.If Reader and Preview can't open them, they are most likely damaged.
-
I bought an audiobook on itunes on my PC and my itunes record says it was charged to my card but I can't find in all of my libraries nor in the check available downloads? Please help.
Your other music shows under the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your Mac's iTunes, and in the Purchased tab in the iTunes store app on your phone - if they do then are you signed in with the same account or is that album hidden (hiding and unhiding) ? Is the laptop the computer that you normally sync the phone to (e.g. could you sync it), and could you copy the album from the laptop to your Mac Mini e.g. via file sharing, a flash drive etc (copying music)
-
How can I stop auto download of attachments without tapping on them? Once I open a mail, the attachment automatically starts downloading, though it is written as "tap to download". Please help..
To the best of my knowledge, there is no way to prevent the automatic downloading of the SD version when you buy an HD show.
You can, if you wish, suggest that the ability to prevent the SD version from downloading through the iTunes feedback page. But since the SD version is needed for use on iPods and there at least at present is no mechanism for someone to download the SD version at a later time should they decide they need it, Apple may just continue to force the downloading of both versions. If they get enough feedback on the issue, though, they may figure something out.
Regards. -
I have lost my audiobooks that I purchases on my old phone. I have gotten a new phone and they are not in the iTunes downloads. Please help.
Audiobooks are currently a one-time only download - have you not got them on your computer and/or on a backup ? If not then you can try contacting Apple, but they are under no obligation to let you re-download them : http://www.apple.com/support/itunes/contact/
-
I had issues with the new update to itunes. I did as the website instructed and uninstalled all components.
I went back to download and it acts like everything has downloaded
by stating congratulations but nothing had downloaded.
Please help/.
I need the itunes on my desktop (PC_)Hi there, to authorize a computer, you open up itunes, and at the very very top lefthand corner, there will be a little window. Click on that, and it will present you with a list of options. From there, you go to the third option down, which says "Itunes Store," hover over it with your mouse, and it will give you another set of options. From there, you can see the two options, "Authorize" an "Deauthorize computer. Just click on "Authorize," enter in your apple ID and password, and your computer will be authorized! Hope I helped, ~Samuel
-
I got a new lap top and my husband thought it would be a good idea to help me by downloading itunes on it. Well Not so much... I have not used icloud but do have it on my phone and other items. When he pugged my phone in to my laptop it asked if he wanted to backup he said yes. Then it reset my phone and now all my pictures are gone please help
If your phone was backed up to your computer, the backup would contain your camera roll photos (and videos). Restoring to this backup would recover them. However, if it was backed up a second time after losing them, this would overwrite the backup containing the data and your photos would be lost.
You can try restoring to your backup, but before doing so go to iTunes>Preferences>Devices and check "Prevent...from syncing automatically". This will prevent the phone from automatically syncing and backing up when you connect it to your computer, thereby overwriting the backup you want to restore to. After doing this, open iTunes on your computer and connect your phone, then right-click on the name of your phone on the left side of iTunes and choose Restore from Backup. (If you have iTunes 11 first go to View>Show Sidebar.)
Again this might work, as long as the phone was only backed up and then not subsequently backed up again after the photos were lost.
Maybe you are looking for
-
How to Display multiple records in Table in VC without using BAPI.
Hi All, I am working on Visual composer (NW2004s SP10). I am trying to display Poitems from BAPI_PO_GETDETAIL. I am creating my front end using VC. I have created one form and one Table where I want to display POItems. I am writing my logic of retrie
-
How do i change what apple id i want to use when updating apps?
When updating apps, it shows my boyfriends apple id (we share a plan and both just got 4S). Every thing else shows my apple id. I want to use my own accont to update apps. How do I get rid of his apple id on my phone?
-
I was tracking the some new yesterday evening, from about 6:00 pm until about 10:00 pm. I used the internet about 10 times. I looked at my phone bill on line this morning and my home wifi usage was on the bill. I don't understand, 1. Why AT&T would
-
How do I fix this?
-
Issue with installing PHOTOSHOP CS6
Hi, At the end of th installation, it says that the installation was incomplete. I clicked on the error sumary link and here is the message that I get: Exit Code: 6 Please see specific errors below for troubleshooting. For example, ERROR: DF024 ...