*OMG* huge restore problem - help me fix this Christmas nightmare!
I recently made a backup of my little sister's macbook on my time capsule. She had to get a new hard drive (the old one was returned).
After the new hard drive was installed, we tried to restore her system. After almost a full day, it was not finished yet (perhaps around 80%). Then, the power adapter got disconnected from the laptop so the macbook went to sleep for a couple of hours.
When I realized the power was not connected, I plugged it in again, woke up the macbook, and hoped that the Time Capsule Restore would resume. However, it failed.
I tried to restart the restore process but this time, it would not see any Time Capsule backups! Can anyone please help me?
I think you will have to boot from the DVD that came with the MacBook (hold down the C key when it starts to boot from the DVD) and start the Time Machine restore over again. If you can connect the Mac to the Time Capsule using ethernet instead of wirelessly, it will go a lot faster.
Similar Messages
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hello,
i restored and updated my iphone 4 to the latest version of 5.1.1 and after that when i connect my mobile to i tunes all i see is a big rectangle and a apple logo on left and a small lock on right side please help me fix this problem.I sloved this issue by resting my phone from settings>general>reset>reset all settings...the problem will be fixed
-
I have a problem with my iphone 4. My 3G always stays activated but I lose my network signal. The bars all get lost and I'm not able to receive / send sms, mms or phone calls. Could you guys please help me fix this problem? Ios 5.1.1
I haven't gotten a new sim card because the problem has been presenting itself in various cards not only mine. So far, all I've done is reset my network settings.
Last night, I turned off the 3G tab and it had all the signal bars. Today, I did the network reset and it's working apparently. But like I said before, previously the bars just disappear and the iphone only has the 3G activated. -
Please help me fix this problem it's driving me crazy. I have tried installing and reinstalling photoshop EXTENDED several time and each time i lunch it ask me for the serial number in which i entered it once entered nothing happens
Hi Glenn,
Kindly try out the steps mentioned in the link below and see if you are able to serialize your software.
Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
Try Solution 2: Clean up cached user login information.
Please share the results after performing the steps.
Thanks,
Atul Saini -
Hi, Firefox on my desktop keeps crashing at just random moments. Sometimes not very often at all, but other times it can happen a few times within an hour.
My Desktop Window Manager also crashes regularly and the dialogue box always pops up saying its stopped working. However, this doesn't seem to effect anything.
It could be realated though, as I just had this desktop built a few weeks ago and a few times it's crashed as well as programs.
If anyone can help me fix this issue with Firefox, that would be great. Thanks in advance.Hi,
I updated the Flash plugin, but I still keep getting crashes.
I will try to disable the hardware acceleration in the Flash Player as you recommended and hopefully this will work.
Although the last crash report I got has a different problem then before,
https://crash-stats.mozilla.com/report/index/6c5d8c66-6789-4b52-94e4-61cdf2110530
Signature: BuildArgArray
If you can please offer any more advice that would be great, thanks. -
Hi All,
I have updated the Macbook Pro from 10.7.5 to 10.9.1 today and once it is done I restarted the system and it keeps on crashing/restarting the system every 2 min.
I have found the below backtrace. Please help me fix this issue.
Anonymous UUID:
C72C8841-51A0-BB21-689C-2AB204820087
Mon Dec 30 23:57:23 2013
panic(cpu 0 caller 0xffffff801da5260f): "a freed zone element has been modified: expected 0xdeadbeefdeadbeef but found 0, bits changed 0xdeadbeefdeadbeef, at offset 8 of 128 in zone: kalloc.128"@/SourceCache/xnu/xnu-2422.1.72/osfmk/kern/zalloc.c:461
Backtrace (CPU 0), Frame : Return Address
0xffffff8096bf3690 : 0xffffff801da22f69
0xffffff8096bf3710 : 0xffffff801da5260f
0xffffff8096bf3770 : 0xffffff801da51d09
0xffffff8096bf3870 : 0xffffff801da2aa2f
0xffffff8096bf38a0 : 0xffffff801dde080d
0xffffff8096bf38e0 : 0xffffff7f9fcada11
0xffffff8096bf3930 : 0xffffff7f9fcae16e
0xffffff8096bf39a0 : 0xffffff7f9fcae523
0xffffff8096bf39d0 : 0xffffff801dc13438
0xffffff8096bf3a00 : 0xffffff801dd83378
0xffffff8096bf3a70 : 0xffffff801dbfd1ae
0xffffff8096bf3ae0 : 0xffffff801dbf437a
0xffffff8096bf3b80 : 0xffffff801dbe5f15
0xffffff8096bf3c30 : 0xffffff801dbe67d2
0xffffff8096bf3f50 : 0xffffff801de3de23
0xffffff8096bf3fb0 : 0xffffff801daf3e06
Kernel Extensions in backtrace:
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib(1.0d1)[E163B7AE-F6E5-328 6-B827-66DB3FE3DB7B]@0xffffff7f9fcac000->0xffffff7f9fcaffff
BSD process name corresponding to current thread: applet
Mac OS version:
13B42
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide:
0x000000001d800000
Kernel text base: 0xffffff801da00000
System model name: MacBookPro7,1 (Mac-F222BEC8)
System uptime in nanoseconds: 172506613860
last loaded kext at 107245362778: com.trendmicro.kext.KERedirect 1.0.0 (addr 0xffffff7f9ff33000, size 24576)
loaded kexts:
com.trendmicro.kext.KERedirect 1.0.0
com.logmein.driver.LogMeInSoundDriver 1.0.0
org.virtualbox.kext.VBoxUSB 3.2.6
org.virtualbox.kext.VBoxDrv 3.2.6
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleHDAHardwareConfigDriver 2.5.3fc1
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.14.11
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.5.3fc1
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.filesystems.autofs 3.0
com.apple.GeForceTesla 8.1.8
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleMikeyDriver 2.5.3fc1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleMuxControl 3.4.12
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.nvidia.NVDAStartup 8.1.8
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.iokit.IOBluetoothUSBDFU 4.2.0f6
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleIRController 325.7
com.apple.driver.AppleUSBTCKeyEventDriver 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.3.5
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleUSBOHCI 650.4.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.driver.DspFuncLib 2.5.3fc1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.kext.triggers 1.0
com.apple.nvidia.classic.NVDANV50HalTesla 8.1.8
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleGraphicsControl 3.4.12
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.nvidia.classic.NVDAResmanTesla 8.1.8
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.driver.AppleSMC 3.1.6d1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.5.3fc1
com.apple.iokit.IOHDAFamily 2.5.3fc1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleUSBMultitouch 240.6
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IONetworkingFamily 3.2
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com.apple.iokit.IOHIDFamily 2.0.0
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com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
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com.apple.iokit.IOReportFamily 21
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com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
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Unable to gather system configuration information.Model: MacBookPro7,1, BootROM MBP71.0039.B0E, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.62f7
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK2555GSXF, 250.06 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N
USB Device: Built-in iSight
USB Device: Internal Memory Card Reader
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: IR Receiver
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus:
Please help me fix this issue.
Thank you,
NishanthPlease read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test. -
Hello!
I have my cod which needs some bug fixing. This is a drag and drop application where the user will drap the correct answer on corresponding targets. My problem here is, when one target is already occupied by an object i can still drop another object there, which shouldn't. can you please help me fix this?
thanks in advance!
Sincerely.
Milo
Here's my code:
var startX: Number;
var startY: Number;
var correct: Number = 0;
var attempt: Number = 0;
var currentlyDragged:MovieClip;
// collection of objects stored in array
// so that you can reference them programmatically
var objects:Array = [at1, in1, in2, in3, in4, in5, in6, in7, in8, on1, on2];
activateObjects();
// assigns listeners and other functionality to the objects in objects array
function activateObjects():void {
for each(var mc:MovieClip in objects) {
mc.addEventListener(MouseEvent.MOUSE_DOWN, pickObject);
mc.buttonMode = true;
// assign drop targets based on names
switch(String(mc.name).substring(0, 2)) {
case "at":
mc.dropTargets = [targetAT1];
break;
case "in":
mc.dropTargets = [targetIN1, targetIN2, targetIN3, targetIN4, targetIN5, targetIN6, targetIN7, targetIN8];
break;
case "on":
mc.dropTargets = [targetON1, targetON2];
break;
function pickObject(e:MouseEvent):void {
currentlyDragged = MovieClip(e.currentTarget);
currentlyDragged.startDrag();
startX = currentlyDragged.x;
startY = currentlyDragged.y;
stage.addEventListener(MouseEvent.MOUSE_UP, dropObject);
function dropObject(e:MouseEvent):void {
stage.removeEventListener(MouseEvent.MOUSE_UP, dropObject);
stopDrag();
var droppedOn:MovieClip;
if (currentlyDragged.dropTarget) {
// loop through targets belonging to the currently dragged clip
for each(var mc:MovieClip in currentlyDragged.dropTargets) {
if (currentlyDragged.hitTestObject(mc)) {
// get the target
droppedOn = mc;
currentlyDragged.removeEventListener(MouseEvent.MOUSE_DOWN, pickObject);
currentlyDragged.buttonMode = false;
currentlyDragged.x = droppedOn.x;
currentlyDragged.y = droppedOn.y;
correct++;
correctCounter.text = String(correct);
// stop loop - it is not necessary to continue
break;
attempt++;
attemptCounter.text = String(attempt);
// return to the initial position if there is no hit
if (!droppedOn) {
currentlyDragged.x = startX;
currentlyDragged.y = startY;
if (correct == objects.length) {
var congrats:CongratsMC = new CongratsMC();
// place i in the middle of the screen
congrats.x = (stage.stageWidth - congrats.width) * .5;
congrats.y = (stage.stageHeight - congrats.height) * .5;
addChild(congrats);Try the code below.
Also, use int instead of Number whenever possible - it is smaller and faster.
import flash.display.MovieClip;
import flash.display.Sprite;
var startX:Number;
var startY:Number;
var correct:int = 0;
var attempt:int = 0;
var currentlyDragged:MovieClip;
// collection of objects stored in array
// so that you can reference them programmatically
var objects:Array = [at1, in1, in2, in3, in4, in5, in6, in7, in8, on1, on2];
var congrats = new CongratsMC();
congrats.addEventListener("close", closeCongrats);
activateObjects();
// assigns listeners and other functionality to the objects in objects array
function activateObjects():void {
for each(var mc:MovieClip in objects) {
mc.addEventListener(MouseEvent.MOUSE_DOWN, pickObject);
mc.buttonMode = true;
// assign drop targets based on names
switch(String(mc.name).substring(0, 2)) {
case "at":
mc.dropTargets = [targetAT1];
break;
case "in":
mc.dropTargets = [targetIN1, targetIN2, targetIN3, targetIN4, targetIN5, targetIN6, targetIN7, targetIN8];
break;
case "on":
mc.dropTargets = [targetON1, targetON2];
break;
function pickObject(e:MouseEvent):void {
currentlyDragged = MovieClip(e.currentTarget);
currentlyDragged.startDrag();
startX = currentlyDragged.x;
startY = currentlyDragged.y;
stage.addEventListener(MouseEvent.MOUSE_UP, dropObject);
function dropObject(e:MouseEvent):void {
stage.removeEventListener(MouseEvent.MOUSE_UP, dropObject);
stopDrag();
var droppedOn:MovieClip;
correctCounter.text = String(correct);
if (currentlyDragged.dropTarget) {
// loop through targets belonging to the currently dragged clip
for each(var mc:MovieClip in currentlyDragged.dropTargets) {
if (currentlyDragged.hitTestObject(mc)&& mc.notUsed) {
// get the target
droppedOn = mc;
mc.notUsed = false;
currentlyDragged.removeEventListener(MouseEvent.MOUSE_DOWN, pickObject);
currentlyDragged.buttonMode = false;
currentlyDragged.x = droppedOn.x;
currentlyDragged.y = droppedOn.y;
correct++;
correctCounter.text = String(correct);
removeTarget(droppedOn);
// stop loop - it is not necessary to continue
break;
attempt++;
attemptCounter.text = String(attempt);
// return to the initial position if there is no hit
if (!droppedOn) {
currentlyDragged.x = startX;
currentlyDragged.y = startY;
if (correct == objects.length) {
// place i in the middle of the screen
congrats.x = (stage.stageWidth - congrats.width) * .5;
congrats.y = (stage.stageHeight - congrats.height) * .5;
addChild(congrats);
function removeTarget(target:Sprite):void {
var i:int = 0;
for each(var mc:MovieClip in objects) {
for (i = 0; i < mc.dropTargets.length; i++) {
if (mc.dropTargets[i] == target) {
mc.dropTargets.splice(i, 1);
function closeCongrats(e:Event):void {
removeChild(congrats); -
My IPod, Nano will no longer shuffle the tunes, instead it simply plays one tune over and over, can anyone help me fix this problem?
It sounds like the repeat setting has been enabled. See page 21 of your iPod's User Guide for instructions on turning it off.
http://manuals.info.apple.com/en_US/iPod_nano_6thgen_User_Guide.pdf
B-rock -
I have an iMac 3.06 24" late 2008 model. On the superdrive slot, one of the rubber protective strips is damaged. When I eject a disc, it blocks the disc from fully releasing. Any help in fixing this?
Ok, maybe it isn't rubber but it felt like it. Maybe it is felt or something similar. But you can see in the photos what the problem is. I am just afraid that the piece is going to get jammed into the super drive and really screw it up. Thanks for investigating.
-
I installed Windows 7 with Bootcamp on a new iMac 21inch with Lion. Everything went well. While running win7 I installed some software like Daemon Tools and Fear 3. It runs perfectly. When I reboot into Lion (throught Bootcamp) the computer stops at the Apple logo. It stays there for hours. I checked and restored the Macintosh HD but it keeps hanging. After restoring a backup with timemachine everthing works fine and the computer boots into Lion. Rebooting in Windows is working, but again when I reboot into Lion it stops at the Apple logo. Anyone can help me fix this ?
Greetz
DimiI have trouble understanding
When or how ?
When you SET LION to be the default startup disk / OS from Windows Taskbar? from Windows control panel "Boot Camp" where you can also set the default?
If you have any external drives, disconnect them, and anything else.
If you set Lion to be the default in Lion System Preferences control panel "startup disk" - then boot into Windows using Alt or Control panel, then let it restart itself and go into Mac OS X.
Normally trouble booting Mac OS is due to a check disk going on, dirty file system journal directory or from forced hard restarts.
Boot into Recovery Partition Mode and check your partitions and repair. Command R
There are details though that are probably missing. -
When I play games in Mozilla on fb..some setting changed and now the pop up window that appears to send gifts to my friends only lists 3 ppl at a time some games i have a scroll down button others i dont..can u help m fix this please?
Hi Winnie
Unfortunately I have been sick and did not read the message before. I apologize.
I have not received help beyond what is on the page. But when I get I tell you.
I hope you can get answers. If you receive, I ask that you share with me.
thank you very much
best regards
AC
Date: Mon, 27 Feb 2012 09:33:10 -0700
From: [email protected]
To: [email protected]
Subject: Pop up Window before saving remembering the need (forcing) to fill required fields in a form
Re: Pop up Window before saving remembering the need (forcing) to fill required fields in a form
created by Win_Form in Forms - View the full discussion
Hi ACI wonder if you can share any responses on to your question above?I too have never used a script but, I have the same problems as you in regards to building a form. And wants to have the same 'protection' and message reminders for the end users. Any information, including a script and/or a contact email of experts you can share with me will help tremendously. Thank you so much in advance. Winnie
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4232307#4232307
To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4232307#4232307. In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Forms by email or at Adobe Forums
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746. -
Hello, when I tried to update my iPod with something in the settings, I noticed my PC couldn't detect my iPod. My iPod is now stuck on the "Connect to iTunes" screen. Please, help me fix this.
I think my iTouch was on 5.1.1 before putting an attemp to update.Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps... -
Somebody please help me fix this issue!!!
Clean iPhone charging port with clean dry toothbrush. See if better. If still problem, and if there is Warranty or AppleCare coverage, make Genius reservation or set up service and take or send to Apple for resolution. If no coverage, clean charging port again with small amount of Isopropyl Alcohol.
-
My safari keeps closing unexpectedly and when it does it tells me that it quite while using the .GameHouseBeachParty.so plugin. I have no idea what this means! Can someone please help me fix this?
You have the Flashback trojan.
Check out the replies in this thread for what to do;
https://discussions.apple.com/message/18114958#18114958 -
Help!! I just updated my iPad 2 into IOS 5.1.1.. When it finished updating, I can't open all of my games. Please help me fix this. :( thank you.
You are most welcome
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How do you restore a backup from preferences
HI Everybody: I am trying to restore a backup from iTunes from my backup. However, it's telling me that the backup is not valid. So I am in preferences, and under Preferences>Devices there are all my backups... How do I restore from one of those ones