OMG PLEASE HELP ME! WON'T START UP AND SCREEN LOOKS FUNNY O.O

Okies, my sister was on my macbook pro all night, and i just finished updating some program (the mac version of winzip?) and the comp froze and had little rectangles all over it, like tiny TVs with bad reception on it O.o
So i hold down the Power button to reset it, then turn it on, the little rectangles are there when the grey screen with the apple on it, then it goes to a blue screen and stops
I can't do anything! I even have my install disk in it cos i thought i might need to restart it that way and now it won't come out T_T
Please help! I don't know what ive done, i've only had it...less than a week!

Couple of things I'd do here:
1. Restart your computer.
2. While the computer restarts, press the trackpad button and hold it down through the boot process. During the normal bootup process, this should tell the computer to eject the CD.
After that, follow these steps:
1. Turn off your computer again.
2. Unplug all cables including the power cable
3. Take out the laptop's battery.
4. Press the power button and hold it down for 5 seconds.
5. Put back in the battery.
6. Plug in the power cord
7. Press the power button to start the computer
8. As soon as you here the "bong" noise (the startup noise) press and hold down the following keys: Command Option P R (that's four keys all together including the letters P and R)
9. In a few seconds, the computer will go "bong" again (i.e., present the startup sound). Once that happens, let go of the keys and let the computer finish booting.
Did this work to solve your screen problems?

Similar Messages

  • My 2008 macbook will not turn on. the light on the corner is on. not flashing but on. its fully charged and has lion on it. please help! my classes start Monday and i need it before then!!

    my 2008 macbook will not turn on. the light on the corner is on. not flashing but on. its fully charged and has lion on it. please help! my classes start Monday and i need it before then!! It will turn on for a coupe seconds, and then turn off.

    Take it into an Apple store for evaluation.

  • Please help - iTunes won't start anymore: unknown error -69

    Hello out there,
    please can anybody help me: all of a sudden my iTunes won't start any more - it only shows a message stating an unknown error -69 and then quits.
    I did not change anything on my system before that, so I just don't know what could trigger that...
    I am using iTunes 7.0.2 on Windows XP SP2, both German versions.
    Before posting this question I searched the archives and tried the following, all to no avail:
    1. disabled "safe mode" in QuickTime audio options -> problem remains
    2. set speakers to "stereo headphones" in Windows sound options -> problem remains
    3. deinstalled iTunes, downloaded the installation file again and reinstalled it -> problem remains
    4. deinstalled iTunes and QuickTime, downloaded QuickTime stand-alone version, installed this and afterwards iTunes again -> problem remains
    5. deinstalled iTunes and QuickTime again, deleted all iTunes and QuickTime data folders, reinstalled everything again -> problem remains
    6. ran a CHKDSK an the drive iTunes is on -> no problems found
    It still won't start, always giving this unknown error -69.
    Please, does anybody know what to do?
    Any hints and help are much appreciated!
    Thanks a lot
    and best regards
    Frank
    PC   Windows XP  

    See if this helps: iTunes displays a -69 error when syncing iPod

  • Please help--iMac won't start up

    My daughter has an iMac G4 flat panel (OS X 10.4.8), and a serious problem. I've been trying to help her but have run out of ideas. She recently downloaded and installed some updates. After installation, she clicked the restart button, but only got a blue screen with the beach ball appearing (apparently not steadily, but kind of intermittently). She turned it off and tried to restart several times and got the same thing. Then, she tried to start up from the disk. I'm not too clear what happened at this point. But she did manage to repair permissions. But this didn't help. Then, she tried to repair disk, but the computer told her she couldn't do that (I'm not sure why). Finally, she reinstalled OS X. Upon doing that, all she gets is a blue screed with a box containing her name and two buttons--quit and restart. She has tried to restart many times, but just comes back to the box with the the two buttons. I have been trying to help her over the phone (she's in MD and I'm in WI). So, having not witnessed any of this first-hand, I can't be much clearer about the situation. Obviously, one possibility is going to the Apple Store. But she really can't afford that. Does anyone have a suggestion?
    Thank you,
    Carl Kalwaitis

    Hi Supreme D,
    first check your internal battery.
    With your computer you have to keep a certain order of installations.
    1. Backup!
    2. Boot up from the 9.2.2 install CD and reformat the hard disk (this is important because you need a bootable OS 9 for the firmware upgrade)
    3. Install OS 9.
    4. Make sure you can boot into OS 9!
    5. Upgrade your firmware: Mac OS X: Chart of Available Firmware Updates
    6. Insert the 10.4 install DVD and reboot while holding down the c-key
    7. Once the installer has started and you selected your language select "Disk Utility" from the MENU
    8. Repair the disk and select "repair OS 9 privilegies" from the MENU
    9. Quit disk utility and proceed with the installation of MacOS X
    10. After the restart Repair permissions!
    11. Download and apply the standalone Mac OS X 10.4.8 Combo Update (PPC)
    12. Repair permissions again.
    13. Run software update from the Apple menu and apply all available updates.
    Good luck!
    If this answered your question please consider granting some stars: Why reward points?

  • I cannot run Tiger Woods Online games on Firefox 4, but they do work on Firefox 3. Please help, I can send web address and screen shots

    The pop up screen that the game is played on will not allow me to click on it or manuver around the game. I have ZERO problems on Firefox 3.

    Thank you so much, for once in my computer life I knew what the problem was, what caused it, why it was caused, what it did, what it made it do and most importantly how to fix it and to do it correctly and expeditiously. I can not Thank You all enough for all of the help! I also have Pogo mailed this to all on my friends list, where they have all learned as I have and have fixed theirs also. and the message is being spread. Thank You again, I just can not say it enough.

  • Hello to you all, my Macbook Air won's boot up and upon diagnosis, i realized my startup disk is full to 99% even with 2GB Hard Disk space. It wont also enable me boot into safe mode too. Please help as all my work documents and project files are on HD

    Hello to you all,
    My Macbook Air won's boot up and upon diagnosis, i realized my startup disk is full to 99% even with 2GB Hard Disk space. It wont also enable me boot into safe mode too.
    when i power up, i get this prolong gray screen which wont change screen but remain so. Infact i am handicapped.
    Please help as all my work documents and project files are on this machine and i can't afford to loose them all...
    Please, should you have any solution please send me the details to [email protected]
    Thanks you a millionh times.
    Al.

    The MBA seems to cause several problems to several users on boot ups
    On start up my MBA would not boot up the apple logo came on but only a blank screen appeared no fan i followed several start up recommendations but to no avail so I  took the MBA to the nearest Apple repair centre again the same symptoms on start up ......very sorry sir you need a new mother board that will be $500 not feeling confidant in the product declined and was going to put it on ebay for spares.
    On return home I pressed the start up button and it started normally everything was working fine i decided to reinstall all the software what has caused the problem I have no idea but it is after several attempted reboots it finally started on its own so don't give up if you have this problem it may come to life

  • Lightroom 5 book module - suddenly the book 236 page book that I have been working on has mysteriously disappeared!!!  Please help, as I am starting to panick!!!

    I have been working hard on making a book in the Lightroom 5 book module for the past 6 months.  I am close to being finished, and am doing my final edits.  Suddenly, my book is only appearing as a 2 page blank book under the same heading, and has no images showing.  When I go to the library, or develope module all the photos are still there, but under book module they are suddenly gone.  Please help, as I am starting to panick!

    First, are you 100% certain? In Library, double click the book. Does this take you to the "2 page blank book"? I assume yes, but let's be certain.
    What version of Lightroom? 5.7 is the latest.
    Restore a copy of your catalogue from a recent backup. Go to the book collection in Library, right click it, and choose Export as Catalog. This should create a small catalogue containing your book. Open it, and check it's right - if not, try an earlier backup.
    If it's OK, then return to your main catalogue, rename the "2 page blank book" by putting "old" on the end, and use File > Import from Another Catalogue to bring the small catalogue into it. Does this solve the problem?
    John

  • TS3694 Please help iphone can't start up,the masage say error 1611.can you show me how to fix this .Thak you

    Please help iphone can't start up,the masage say error 1611.can you show me how to fix this .Thank you

    My iphone can't start on the screen say itune ,I go to itune try restore but the massage say error 1611.
    Mobile device not sevice.when i turn omy iphone it can't statr but only the Apple picture show on screen.can you guy try help me Please.Thank you

  • Need help, system won't start up

    Need help, system won't start up
    When I turn on the system I hear a loud squeaking noise that could be coming from the hard drive, it does it for moment then a blank white screen appears w/ a tiny folder in the middle of the screen with a "?" blinking on and off on the folder. I never had any problems until now. What can I do, any suggestions.

    hi capitala1,
    +When I try to install the operating system to the internal drive, I don't see a destination option for that drive like I did for the external+
    Do you mean that it doesn't show up when you try to startup holding down the option key, or that it doesn't show up in Disk Utility when started up on the external disk?
    +...You think the drive is bad, if so, what can I do to retrieve some of the data off of it.+
    Yes, it sounds like your hard drive is bad. Do you have access to techtools or Disk Warrior? either of these may be able to repair the drive enough to extract your info from it, if disk utility can't.
    I know that there are shops that specialize in extracting info from bad hard drives, but they tend to be pretty expensive. I am sure others on this forum will be able to help you find one if you are interested.
    PB
    PS it isn't going to help this time, but remember in the future, backup, everything important to you regularly!

  • After installing icloud, I can't open Photoshop CS, please help. I am an artist and need photoshop to work.

    After installing icloud, I can't open Photoshop CS, please help. I am an artist and need photoshop to work.

    Did you upgrade to Lion just before setting up iCloud? that's more likely to be the issue. PhotoShop CS2 is a PPC program and won't run on Lion - on Snow Leopard it requires Rosetta to emulate PPC, and this is not included in Lion. CS3 and lateer apparently work though with issues.
    Click on the program's icon in the Finder and hit command-i. Near the top of the pane it will say 'Kind': if it says 'PowerPC' then this is the problem. It will not run on Lion and there is no workaround. You will need to revert to Snow Leopard (you could install this on an external disk and start up from that).

  • QuarkXpress 8 won't start up and the filesystem verify failed

    HELP Quark won't start - Exception Type: EXCBADACCESS (SIGBUS)
    Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000004
    Then the filesystem verify failed -
    Verifying volume “Macintosh HD”
    Performing live verification.
    Checking Journaled HFS Plus volume.
    Checking Extents Overflow file.
    Checking Catalog file.
    Checking multi-linked files.
    Checking Catalog hierarchy.
    Checking Extended Attributes file.
    Checking volume bitmap.
    Checking volume information.
    Invalid volume file count_
    (It should be 464046 instead of 464060)
    Invalid volume directory count_
    (It should be 118092 instead of 118078)
    The volume Macintosh HD needs to be repaired.
    Checking multi-linked files.
    Checking Catalog hierarchy.
    Checking Extended Attributes file.
    Checking volume bitmap.
    Checking volume information.
    Invalid volume file count_
    (It should be 464046 instead of 464060)
    Invalid volume directory count_
    (It should be 118092 instead of 118078)
    Error: Filesystem verify or repair failed.

    Safe boot runs fsck as part of the process, which is one of the reasons it takes a little longer. The Unix fsck routine is essentially the disk repair routine that Disk Utility runs and if it fixed the disc directory errors, then good.
    Is Quark crashing on open or are you getting a kernel panic? It looks like you have some excerpts from the crash log in your original post, so I am guessing crash on open. There may be a damaged file in the Quark world or more likely a corrupt cache file somewhere.
    You might look in /Users/yourshort_username/Library/Caches to see if there is a Quark cache folder and just trash it and try again for a start.
    If that doesn't work, then you might try Applejack at http://sourceforge.net/projects/applejack/ and let it clean out things a little more thoroughly.

  • Please help I've lost the question and answer confidential My Account

    Please help I've lost the question and answer confidential My Account

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • My G5 won't start beyond grey screen

    Hi Folks,
    My G5 won't start beyond grey screen with the logo on it. The fans simply get louder and louder.
    It acts as our server and the raid drive on it had been having privileges problems. One person on another forum suggested I run Disc Utility to repair permissions. I did so, there were a couple of minor permissions fixed. After that, the Mac would not re-boot.
    I got the DVD door open and ran Disk Warrior on the drive, the files and the hardware. It claimed to repair a few minor issues and there were no problems with the hardware. It still wouldn't boot, so I reset the SMU. ?Still no start, so I reset the PRAM. Still the same.
    Any ideas?
    G5, OSX 10.5.6, 6 GB ram, approximately 100 GB free on system drive, over 800 GB free on RAID.

    I'm having the same problem though I'm running 10.4.11. After getting to about the point you are at did an "Archive and Install" but after about a day of working fine, it had a kernal panic and I couldn't boot past the gray screen again. I took it to my local Apple Store and they ran 2 hours of diagnostics w/o finding anything wrong. They told me to do an "Erase and Install." That is where I am at now because I can't get the machine to boot from my 10.3.5 Install CD--it hangs at the black screen when I try to boot from the CD by holding down "C" at boot. This is the original system software that came with the machine at purchase.
    There are many posts out there about bad RAM causing these kinds of problems. You might want to search around for those posts.
    Good luck and I'm going to watch this thread hoping that someone will have a suggestion that will help me too.
    Cathryn

  • I have problem with previous billing purchase,now i cant change my credit card because my previous credit card was closed,and there in none selection between the visa mastercard and amex,please help i want to to purchase,and change credit card

    please help me i already input another card and the securitycodes but the device said for assistance,contact iTunes Support at www.apple.com/support/itunes/ww/.
    it doesnt help at all please help me
    i want to purchase and change credit card

    This is a user-supported forum. You are talking to other users here, not Apple. As the advice suggested, contact iTunes Customer Support at: http://www.apple.com/support/itunes/contact/

  • Please help, my iMac is running slow and plenty of memory available?

    Please help, my iMac is running slow and plenty of memory available? I tried reading some of these forums to see what to do, I have already deleted all of my downloads that were stored in the downloads file. Not sure what to do next, I ran the etrecheck and here is the following info from the scan:
    EtreCheck version: 2.2 (132)
    Report generated 4/20/15, 2:55 PM
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Click the [Click to remove] links for help removing adware.
    Hardware Information: ℹ️
        iMac (27-inch, Mid 2011) (Technical Specifications)
        iMac - model: iMac12,2
        1 2.7 GHz Intel Core i5 CPU: 4-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 0/DIMM1
                Empty  
            BANK 1/DIMM1
                Empty  
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        AMD Radeon HD 6770M - VRAM: 512 MB
            iMac 2560 x 1440
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: 5:29:18
    Disk Information: ℹ️
        ST31000528AS disk0 : (1 TB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 999.35 GB (872.44 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        OPTIARC DVD RW AD-5690H 
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple, Inc. Keyboard Hub
            Apple Inc. Apple Keyboard
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Internal Memory Card Reader
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Adware: ℹ️
        Genieo, InstallMac Adware! [Click to remove]
        More adware files Adware! [Click to remove]
    Problem System Launch Agents: ℹ️
        [killed]    com.apple.CallHistoryPluginHelper.plist
        [killed]    com.apple.CallHistorySyncHelper.plist
        [killed]    com.apple.cloudd.plist
        [killed]    com.apple.cmfsyncagent.plist
        [killed]    com.apple.coreservices.appleid.authentication.plist
        [killed]    com.apple.EscrowSecurityAlert.plist
        [killed]    com.apple.gamed.plist
        [killed]    com.apple.icloud.fmfd.plist
        [killed]    com.apple.Maps.pushdaemon.plist
        [killed]    com.apple.nsurlsessiond.plist
        [killed]    com.apple.printtool.agent.plist
        [killed]    com.apple.scopedbookmarkagent.xpc.plist
        [killed]    com.apple.security.cloudkeychainproxy.plist
        [killed]    com.apple.spindump_agent.plist
        [killed]    com.apple.telephonyutilities.callservicesd.plist
        15 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
        [killed]    com.apple.ctkd.plist
        [killed]    com.apple.icloud.findmydeviced.plist
        [killed]    com.apple.ifdreader.plist
        [killed]    com.apple.nehelper.plist
        [killed]    com.apple.nsurlsessiond.plist
        [killed]    com.apple.spindump.plist
        [killed]    com.apple.wdhelper.plist
        7 processes killed due to memory pressure
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [running]    com.adobe.AdobeCreativeCloud.plist [Click for support]
        [running]    com.dced8a8837572b7b.agent.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [not loaded]    com.dced8a8837572b7b.daemon.plist [Click for support]
        [running]    com.dced8a8837572b7b.helper.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [failed]    com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support] [Click for details]
        [loaded]    com.genieo.completer.download.plist  Adware! [Click to remove]
        [loaded]    com.genieo.completer.update.plist  Adware! [Click to remove]
        [running]    com.google.Chrome.framework.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [failed]    com.webtools.update.agent.plist [Click for support] [Click for details]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        AdobeResourceSynchronizer    Application  (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Support/AdobeResourceSynchronizer.app)
        Google Chrome    Application Hidden (/Applications/Google Chrome.app)
    Internet Plug-ins: ℹ️
        Default Browser: Version: 600 - SDK 10.10
        Flip4Mac WMV Plugin: Version: 3.0.0.85 BETA  - SDK 10.7 [Click for support]
        AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
        FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        iPhotoPhotocast: Version: 7.0
        SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 40 Check version
    User internet Plug-ins: ℹ️
        CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
        Google Earth Web Plug-in: Version: 7.1 [Click for support]
    Safari Extensions: ℹ️
        Omnibar  Adware! [Click to remove]
        MacMin
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        Java  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
             3%    AddressBookSourceSync
             3%    Google Chrome Helper(10)
             3%    Google Chrome
             2%    mdworker(5)
             1%    WindowServer
    Top Processes by Memory: ℹ️
        729 MB    Google Chrome Helper(10)
        481 MB    kernel_task
        119 MB    Google Chrome
        115 MB    Mail
        74 MB    softwareupdated
    Virtual Memory Information: ℹ️
        58 MB    Free RAM
        3.94 GB    Used RAM
        218 MB    Swap Used
    Diagnostics Information: ℹ️
        Apr 20, 2015, 09:21:25 AM    Self test - passed

    So I looked up the info on OWC as suggested and found the correct memory to upgrade but not sure how much to get and which option? I wanted to know how much space I have available to upgrade so I don't buy something that's more than what can be used. I'm not sure if I need 4GB or 8GB of ram? Also there are two options with every memory choice for instance:
    8.0GB PC3-10600 1333MHZ SO Kit (4GB + 4GB) w/Lifetime Limited Warranty
    Same Day
    $78.79
    8.0GB PC3-10600 SO-DIMM 204 Pin w/Lifetime Limited Warranty
    Same Day
    $82.79
    Not sure what the difference is in the two and which I would need to purchase? Thank you for all your help!

Maybe you are looking for

  • Firewire 800 to Firewire 400

    Please forgive the simplistic question, but there is some conflicting information around. I have a Macbook with a firewire 400 port. I want to replace an external hard drive and I see that some have firewire 800 ports. I know I can buy an adapter tha

  • To get application help( F1)

    Hi gurus,            user cannot get apllication help( F1)  for everything in the server.How to enable it.Kindly help it. Regards sekar

  • LP8, Leopard, UAD, RAM... the whole **** thing!

    Hi all, Been reading lots of threads recently covering a whole range of issues, - a startling amount of which I have come across myself. Here are my experiences... There's no doubt in my mind that Leopard & LP8 are having trouble with each other. Thi

  • Kicked off when accepting audio conference

    Anytime I try to accept an audio conference from a buddy my whole Base Station wigs out. I have to shut it all down and reboot. Come on apple!!! I've seen all the posts about configuring this and adjusting that and it just kind of seems overcomplicat

  • SUN One & J2EE Installation Problems

    Every time I run the setup program for Sun One and J2EE I get the following error message before setup even get's going (ie when setup.exe hides the command prompt it returns with the following error message:) "Error writing native components to disk