OMG you updated Firefox last night and wiped out ALL my docs, photos, tabs, downloads, history EVERYTHING. Need BIG HELP ASAP. Tkx. 4/16/13

My computer shut itself down overnight. The only clue I have is Firefox announcing that it's now all updated. BUT my entire computer has been stripped. In addition to loss of tabs, bookmarks, history, there are no docs, no photos, no downloads, missing software, the entire tree of folders is *gone* including the docs I was working on for a.m. client meetings. Nothing in the trash folder.
Firefox has messed with its own settings before but today it seems to have viciously reset my computer to nearly naked.
I realize that you understand how serious this is. Surely it has happened to others. Please, please have a fast and effective solution. Thank you.

Firefox can't Reset your computer's profile. what most likely happened is you are having a problem with your computer, and it got started up in a default profile (and Firefox probably didn't update last night, it may have given that message because Firefox's profile was gone too).
Do you get a message like "Windows cannot load the user's profile but has logged you on with the default profile for the system" in the bottom right hand corner when you start your computer? If so, contact a reputable local computer repair company, they can assist with recovering your data.

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I updated firefox last night and I can't get t to open. HELP!!! All my saved searches for study are on there so I don't want to download a whole new version. Any ideas on what I can do to sort this out?

Firefox has been asking me to update, and it changed its look so I thought I had updated by accident, but it hadn't so I clicked the update now button and eventually closed computer. Today it won't open from the shortcut or through the main menu. I am now using google chrome to send this but I really need all my bookmarks, and passwords on my existing but not working version of firefox. Can you help please?
Kerryn

Do you have Internet Security Software turned on in your Internet Explorer?
I turned mine off, as I have Norton AV. Go into Internet Explorer and check to see if you have that on and try turning that off...and then try to get back onto FF. You may have to restart your computer, I'm not sure, as I'm not a techie. I just know that the Internet Security Software clashed with my Norton AV.
Good luck!!!
Donna
PS Go with the user's suggestion above me, sounds the right way to go...thank God for the techies, eh? :)

Just did the on line update for 3g phone and wiped out all my songs. I have the songs still on my laptop but now phone won't sync

How can I get my phone to sync and put the songs back? I also made back up discs but it won't sync.

Thanks but I solved the problem...it was really simple. Out of 160GB I had only used 34GB, so I knew I had space. What happened was in the process of downloading songs I also downloaded a few episodes of United States of Tara, which was taking a long time to download so even though it said I had 1019 songs the 26 undownloaded were on iCloud, not on my computer. So I paused the downloading of my episodes so my songs could finish downloading. Now my iPod and computer are in sync.
I don't know how this works so I'll give the points anyway, for being the only one who attempted to solve my problem.

I attempted to update my firefox last night, and when i did it casued me to have to reinstall adobe flahplayer and adblock. When i attempted to re-download these apps i couldn't. Now I don't have adblock and I can't watch videos because flashplayer won't

i attempted to update my firefox last night, and when i did it casued me to have to reinstall adobe flahplayer and adblock. When i attempted to re-download these apps i couldn't. Now I don't have adblock and I can't watch videos because flashplayer won't download. If this can't be corrected I may have to return to Internet Explorer. Can this be put right? in English
== This happened ==
Every time Firefox opened
== 7/20/2010

Your above posted list of installed plugins doesn't show the Flash plugin for Firefox.<br />
See [[Managing the Flash plugin]] and [[Installing the Flash plugin]]
You can check the Adobe welcome and test page: http://www.adobe.com/software/flash/about/
You can use this manual download link:
*http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller

HT201210 Can I downgrade my ipad from 6.0.1 to 5.1.1 coz it updated accidentally last night and can get to use anything on my ipad 2

Can I downgrade my ipad from 6.0.1 to 5.1.1 coz it updated accidentally last night and can get to use anything on my ipad 2. If possible, can I get to downgrade it online if possible please because am stuck now.

Sorry, no. There is no Apple approved way to downgrade an IOS device.

My PC recently crashed and wiped out all my info including my music..

My PC recently crashed and wiped out all my info including my music, i still have it all on my ipod. is there anyway possible i can restore the songs on my ipod back into my computer eventhough my itunes library is empty? i read something about turning my ipod into a disk drive.. someone please help me!!

DO NOT attach & sync your full iPod to an empty iTunes!!!
These links will give you several methods of recovering whatever songs remain on your iPod; some free, some third-party software, some more comprehensive for restoring Playlists, Ratings, Play Counts, etc. Read them and their associated links before deciding on a strategy that works for you. There are many various third-party software programs that will offer a more robust process, or an easier GUI. Do a Google search for them if the links below leave you wanting…
Don King Resurrected: Deleted files from hard drive (free user steps – music recovery only)
MacMuse: Computer Crashed (free user steps – music recovery only)
Copying music from iPod to computer (a primer on various methods and software)
Copying Songs from Your iPod to a Mac or PC (resource for 3rd party software)
iPodRip Software
PodUtil Software
YamiPod Software (Free: Mac & Windows)
PodPlus Software (Windows)
TuneJack Software (Windows)
Senuti (Mac OS X v10.3 or higher Recovery Utility)
XPlay (Windows software For Music Recovery &/or Cross-Platform Functionality)
XPlay Photo Browser (For recovering Photos)
Extremely Simple & Free Method: (just to recover the song files – may not work on a Mac)
1 - Open iTunes
2 - Edit=>Preferences=>’Advanced/General’ tab
2a --- Select ‘Copy files to iTunes Music folder when adding to library’: checked
2b --- Select ‘Keep iTunes Music folder organized’: checked
2c --- Click OK to store changes
3 - Attach your iPod to the PC and hold down the ‘Shift+Ctrl’ keys until the iPod is fully recognized (this will defeat the auto-sync process)
4 - If you get a dialog box to link the Library, decline this option
5 - Within iTunes: Edit=>Preferences=>’iPod’ tab: switch iPod to manual transfer – click ‘OK’
6 – Eject iPod
7 – Close iTunes, then reopen iTunes and attach the iPod (it’s in manual sync now)
8 – File=>Add Folder
9 - Browse to and open ‘My Computer’ (click on the ‘+’) and select the iPod
10 - Click OK
-- The music files should start to transfer back into iTunes with its correct information
–-- This will take some time depending on your PC’s speed and the amount of songs on the iPod
No Playlists, or Ratings, Last Played, & Play Count attributes will be transferred from the iPod to iTunes using this method.
If you have problems with seeing the iPod within 'My Computer', try again switching your update method to 'manual', detach the iPod, then reconnect the iPod to the PC.
After recovering your Library, strongly consider developing a thorough and frequent backup strategy for just this type of situation (and many other potential disasters).
You need at least two full sets of your music, not including what is on the iPod:
-- One full set on the PC within iTunes (on internal HD or ExHD)
-- One full set on an separate external backup medium (CD/DVD/ExHD/other)
-- One (full or partial) set on the iPod
Music files on just the iPod and only one other medium is not considered having any backup.
If you cannot store your complete music files on the computer’s internal HD, then create and maintain at least two external sets (any multiple combinations of ExHDs, DVDs, CDs).
Backup both the music files and the Library database file (iTunes Library.itl). What are the iTunes Library files?
Here is a post on developing a thorough backup strategy:
http://discussions.apple.com/message.jspa?messageID=1822938#1822938

I recently updated my iphone software and now I can't upload photos from iphone to mac computer. Help please.

I recently updated my iphone software and now I can't upload photos from iphone to mac computer. Help please.

The following link has 2 methods for importing photos to a Mac (not counting Photo Stream). Are you using iPhoto or Image Capture? If you follow the steps in the link for that method, what exactly happens that doesn't allow the upload? iOS: Import personal photos and videos from iOS devices to your computer

I downloaded an update to Firefox last night, and now Firefox just hangs and won't connect. It started out okay this morning, but now it won't work at all.

Even with a brand new computer, Firefox frequently hangs and/or quits spontaneously. I downloaded the latest update last night, and it worked okay for about a half hour this morning, then quit.

Do you have Internet Security Software turned on in your Internet Explorer?
I turned mine off, as I have Norton AV. Go into Internet Explorer and check to see if you have that on and try turning that off...and then try to get back onto FF. You may have to restart your computer, I'm not sure, as I'm not a techie. I just know that the Internet Security Software clashed with my Norton AV.
Good luck!!!
Donna
PS Go with the user's suggestion above me, sounds the right way to go...thank God for the techies, eh? :)

I synced my ipod touch last night and have lost all my apps i bought ( cant find them again on i tunes store ) what can i do ? or have i been ripped off ?

i did a sync with my ipod touch last night , didnt look at it till this morning and have spotted that a lot of apps i have purchased off the apple store have been deleted , and they are no longer available on the store , what happens now ? have i just flushed my money down the pan ? if so i wont be buying anything else!!

It is your responsibility to backup your purchases. Have you failed to do this?

My bookmarks seem to have disappeared between when I shut down Firefox last night and today - and when I go to restore to a previous date, I get "unable to process the backup file" How do I fix this?

Opened Firefox - all bookmarks gone, nothing in history. Nothing backed up. As I attempt to restore, none of my restore points can be accessed, I get error message that says: "unable to process backup file" What has happened? Everything worked fine yesterday - and I have performed no updates.

It's actually quite simple to restore your lost information. Hover your Firefox Menu Tab and click the Bookmarks Menu. The little box will pop up. Click on Import and Backup ... the second option down is "restore" . Hit that and it should give you a list of dates that Firefox auto-saves your bookmarks. Just pick a date and apply. If this doesn't help. You may have to revert to an earlier version or check your addons.

My ipod mini just updated and wiped out all 742 songs off ipod

how can i recover my songs after update wiped them off my ipod mini?

Resync them from your iTunes library. If the songs on the iPod were not in your current iTunes library (or backed up elsewhere), they are probably gone.

I updated itunes last night, now sharing is all funked up

Most all movies and shows either do not show up at all or show up incorrectly.
Cant tell if this is a new feature or major bug.

kept hitting buttons and settings till it came back on.

Since installing imesh last night, and since uninstalling it, my default New Tab is now the imesh search page. I can't seem to take it out or change it to a different New Tab default page. Any suggestions?

I have been through all the User Defined settings on the about:config page. There is one there that looked promising, but I am prohibited from changing it in about:config.
There is nothing I can find in Tools Options pertaining to what your new tab page setting is, or how to modify it.

I have been through all the User Defined settings on the about:config page. There is one there that looked promising, but I am prohibited from changing it in about:config.
There is nothing I can find in Tools Options pertaining to what your new tab page setting is, or how to modify it.

Update of iP3G to IOS4 wiped out all contacts, calendar etc.

Is there any way to get those back?

I've had the same problem, which I posted at <http://discussions.apple.com/thread.jspa?threadID=2529384> Earlier, I tried to retrieve the lost iPhone Calendar data by doing a "restore from backup" in iTunes. First, iTunes restored the data, causing a retrieved Calendar alert to show up onscreen after the phone did a restart. But then, iTunes began syncing the phone again (something I didn't want &, as far as I knew, hadn't set iTunes to do!). Sure enough, when the new sync was complete, the restored iPhone Calendar data had been wiped again.
After this, I checked the backup list in iTunes Preferences: Devices & saw 2 backups listed. Mousing over them, showed they both had the same date & time info, but I guessed the one on the bottom of the list was probably the older version I wanted to restore. So I turned off everything I could in the iTunes iPhone Info page, checked to be sure that MobileMe syncing was off on my computer, then tried the "restore from backup" again--being careful to choose the 2nd backup on the drop down menu that appeared. After the restore, I waited for the phone to restart & was surprised to see iTunes announce that it was starting to sync the phone. To prevent this, I clicked the Eject button next to the phone in iTunes, then ripped the phone out of the USB cradle. This triggered a spinning beachball in iTunes, but the phone was fine, my lost Calendar data was restored, & iTunes eventually got over its sudden ejection trauma.
I'd still like to update iCal on my computer with the restored iPhone Calendar info. But, frankly, at this point I'm afraid to try anymore syncing. I've had so much trouble with my formerly indispensable iPhone since I updated to iOS 4 that I reluctantly switched to another brand of smart phone & now simply want to transfer data from my iPhone to the new device.

My daughter created a new itunes and wiped out all my aps, music, etc.

A new account was created on my itunes and all of my downloads, aps, music, everything is gone....HELP!!!

Vicki,
Give her copies of the song files on a USB drive and let her add them to her iTunes library on her new computer.

OMG you updated Firefox last night and wiped out ALL my docs, photos, tabs, downloads, history EVERYTHING. Need BIG HELP ASAP. Tkx. 4/16/13

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