OmniPortlet: getting "500 Internal Server Error" message on edit

hi,
i've installed the jpdk and portalTools on oracle 9ias-rel.2 (portal 9.0.2.6). i can include omniportlets on my pages, but whenever i want to define/edit them i get the message "500 Internal Server Error" from listener (on the edit page).
what have i done wrong?
thanks,
matthias
Message was edited by:
[email protected]

Hi,
Check this [forum|Record Working Time  iView Error in Portal;
Hope this helps!!
Thanks & Regards
Vijay K

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    NAME: "PVDMII DSP SIMM with four DSPs on Slot 1 SubSlot 4", DESCR: "PVDMII DSP SIMM with four DSPs" PID: PVDM2-64
    NAME: "PVDMII DSP SIMM with four DSPs on Slot 1 SubSlot 5", DESCR: "PVDMII DSP SIMM with four DSPs" PID: PVDM2-64
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          2 0.057246    10.194.154.136        171.68.115.156        SIP      Status: 100 Trying
    Frame 2 (471 bytes on wire, 471 bytes captured)
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                    Media Format: DynamicRTP-Type-101
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                Media Attribute (a): rtpmap:18 G729/8000
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                    Media Format: 18
                    MIME Type: G729
                    Sample Rate: 8000
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                    Media Format: 18 [G729]
                    Media format specific parameters: annexb=no
                Media Attribute (a): rtpmap:101 telephone-event/8000
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                    Media Format: 101
                   MIME Type: telephone-event
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                Media Attribute (a): fmtp:101 0-16
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    Frame 4 (1116 bytes on wire, 1116 bytes captured)
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            Via: SIP/2.0/UDP 171.68.115.156:5060;rport;branch=z9hG4bK-41a-100875-517454db
            From: <sip:[email protected]:5060>;tag=82f4a00-9c7344ab-13c4-45026-41a-4ea64c5a-41a
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                Sequence Number: 1
                Method: INVITE
            Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
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                    [Message: Unrecognised SIP header (Remote-Party-ID)]
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                    [Group: Undecoded]
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            Supported: replaces
            Supported: sdp-anat
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            Content-Disposition: session;handling=required
            Content-Length: 264
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            Session Description Protocol
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                Owner/Creator, Session Id (o): CiscoSystemsSIP-GW-UserAgent 8759 6996 IN IP4 10.194.154.136
                    Owner Username: CiscoSystemsSIP-GW-UserAgent
                    Session ID: 8759
                    Session Version: 6996
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                Session Name (s): SIP Call
                Connection Information (c): IN IP4 10.194.154.136
                    Connection Network Type: IN
                    Connection Address Type: IP4
                    Connection Address: 10.194.154.136
                Time Description, active time (t): 0 0
                    Session Start Time: 0
                    Session Stop Time: 0
                Media Description, name and address (m): audio 18710 RTP/AVP 18 101
                    Media Type: audio
                    Media Port: 18710
                    Media Protocol: RTP/AVP
                    Media Format: ITU-T G.729
                    Media Format: DynamicRTP-Type-101
                Connection Information (c): IN IP4 10.194.154.136
                    Connection Network Type: IN
                    Connection Address Type: IP4
                    Connection Address: 10.194.154.136
                Media Attribute (a): rtpmap:18 G729/8000
                    Media Attribute Fieldname: rtpmap
                    Media Format: 18
                    MIME Type: G729
                    Sample Rate: 8000
                Media Attribute (a): fmtp:18 annexb=no
                    Media Attribute Fieldname: fmtp
                    Media Format: 18 [G729]
                    Media format specific parameters: annexb=no
                Media Attribute (a): rtpmap:101 telephone-event/8000
                    Media Attribute Fieldname: rtpmap
                    Media Format: 101
                    MIME Type: telephone-event
                    Sample Rate: 8000
                Media Attribute (a): fmtp:101 0-16
                    Media Attribute Fieldname: fmtp
                    Media Format: 101 [telephone-event]
                    Media format specific parameters: 0-16
    No.     Time        Source                Destination           Protocol Info
         7 1.661867    10.194.154.136        171.68.115.156        SIP      Status: 100 Trying
    Frame 7 (469 bytes on wire, 469 bytes captured)
    Ethernet II, Src: Cisco_0d:3c:c0 (00:1f:ca:0d:3c:c0), Dst: HewlettP_06:71:52 (00:1f:29:06:71:52)
    Internet Protocol, Src: 10.194.154.136 (10.194.154.136), Dst: 171.68.115.156 (171.68.115.156)
    User Datagram Protocol, Src Port: sip (5060), Dst Port: sip (5060)
    Session Initiation Protocol
        Status-Line: SIP/2.0 100 Trying
        Message Header
            Via: SIP/2.0/UDP 171.68.115.156:5060;rport;branch=z9hG4bK-41c-100eca-13593e22
            From: <sip:[email protected]:5060>;tag=82f4b98-9c7344ab-13c4-45026-41c-669825d-41c
            To: <sip:[email protected]:5060>
            Date: Wed, 08 Sep 2010 20:47:51 GMT
            Call-ID: 80e5138-9c7344ab-13c4-45026-41c-3f6bfc7-41c
            CSeq: 1 INVITE
                Sequence Number: 1
                Method: INVITE
            Allow-Events: telephone-event
            Server: Cisco-SIPGateway/IOS-12.x
            Content-Length: 0
    No.     Time        Source                Destination           Protocol Info
          8 1.676056    10.194.154.136        171.68.115.156        SIP/SDP  Status: 183 Session Progress, with session description
    Frame 8 (1107 bytes on wire, 1107 bytes captured)
    Ethernet II, Src: Cisco_0d:3c:c0 (00:1f:ca:0d:3c:c0), Dst: HewlettP_06:71:52 (00:1f:29:06:71:52)
    Internet Protocol, Src: 10.194.154.136 (10.194.154.136), Dst: 171.68.115.156 (171.68.115.156)
    User Datagram Protocol, Src Port: sip (5060), Dst Port: sip (5060)
    Session Initiation Protocol
        Status-Line: SIP/2.0 183 Session Progress
        Message Header
            Via: SIP/2.0/UDP 171.68.115.156:5060;rport;branch=z9hG4bK-41c-100eca-13593e22
            From: <sip:[email protected]:5060>;tag=82f4b98-9c7344ab-13c4-45026-41c-669825d-41c
            To: <sip:[email protected]:5060>;tag=4864C1C-10F8
            Date: Wed, 08 Sep 2010 20:47:51 GMT
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            CSeq: 1 INVITE
                Sequence Number: 1
                Method: INVITE
            Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
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                [Expert Info (Note/Undecoded): Unrecognised SIP header (Remote-Party-ID)]
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            Server: Cisco-SIPGateway/IOS-12.x
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            Content-Length: 264
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                Owner/Creator, Session Id (o): CiscoSystemsSIP-GW-UserAgent 7991 6854 IN IP4 10.194.154.136
                    Owner Username: CiscoSystemsSIP-GW-UserAgent
                    Session ID: 7991
                    Session Version: 6854
                    Owner Network Type: IN
                    Owner Address Type: IP4
                    Owner Address: 10.194.154.136
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                Connection Information (c): IN IP4 10.194.154.136
                    Connection Network Type: IN
                    Connection Address Type: IP4
                    Connection Address: 10.194.154.136
                Time Description, active time (t): 0 0
                    Session Start Time: 0
                    Session Stop Time: 0
                Media Description, name and address (m): audio 17660 RTP/AVP 18 101
                    Media Type: audio
                    Media Port: 17660
                    Media Protocol: RTP/AVP
                    Media Format: ITU-T G.729
                    Media Format: DynamicRTP-Type-101
                Connection Information (c): IN IP4 10.194.154.136
                    Connection Network Type: IN
                    Connection Address Type: IP4
                    Connection Address: 10.194.154.136
                Media Attribute (a): rtpmap:18 G729/8000
                    Media Attribute Fieldname: rtpmap
                    Media Format: 18
                    MIME Type: G729
                    Sample Rate: 8000
                Media Attribute (a): fmtp:18 annexb=no
                    Media Attribute Fieldname: fmtp
                    Media Format: 18 [G729]
                    Media format specific parameters: annexb=no
                Media Attribute (a): rtpmap:101 telephone-event/8000
                    Media Attribute Fieldname: rtpmap
                    Media Format: 101
                    MIME Type: telephone-event
                    Sample Rate: 8000
                Media Attribute (a): fmtp:101 0-16
                    Media Attribute Fieldname: fmtp
                    Media Format: 101 [telephone-event]
                    Media format specific parameters: 0-16
    No.     Time        Source                Destination           Protocol Info
         10 1.700567    10.194.154.136        171.68.115.156        SIP      Status: 100 Trying
    Frame 10 (471 bytes on wire, 471 bytes captured)
    Ethernet II, Src: Cisco_0d:3c:c0 (00:1f:ca:0d:3c:c0), Dst: HewlettP_06:71:52 (00:1f:29:06:71:52)
    Internet Protocol, Src: 10.194.154.136 (10.194.154.136), Dst: 171.68.115.156 (171.68.115.156)
    User Datagram Protocol, Src Port: sip (5060), Dst Port: sip (5060)
    Session Initiation Protocol
        Status-Line: SIP/2.0 100 Trying
        Message Header
            Via: SIP/2.0/UDP 171.68.115.156:5060;rport;branch=z9hG4bK-41c-100f04-2fde97a9
            From: <sip:[email protected]:5060>;tag=82f4d30-9c7344ab-13c4-45026-41c-5c20b753-41c
            To: <sip:[email protected]:5060>
            Date: Wed, 08 Sep 2010 20:47:51 GMT
            Call-ID: 80e5320-9c7344ab-13c4-45026-41c-7fbe4865-41c
            CSeq: 1 INVITE
                Sequence Number: 1
                Method: INVITE
            Allow-Events: telephone-event
            Server: Cisco-SIPGateway/IOS-12.x
            Content-Length: 0
    No.     Time        Source                Destination           Protocol Info
         11 1.726376    10.194.154.136        171.68.115.156        SIP/SDP  Status: 200 OK, with session description
    Frame 11 (1114 bytes on wire, 1114 bytes captured)
    Ethernet II, Src: Cisco_0d:3c:c0 (00:1f:ca:0d:3c:c0), Dst: HewlettP_06:71:52 (00:1f:29:06:71:52)
    Internet Protocol, Src: 10.194.154.136 (10.194.154.136), Dst: 171.68.115.156 (171.68.115.156)
    User Datagram Protocol, Src Port: sip (5060), Dst Port: sip (5060)
    Session Initiation Protocol
        Status-Line: SIP/2.0 200 OK
        Message Header
            Via: SIP/2.0/UDP 171.68.115.156:5060;rport;branch=z9hG4bK-41c-100eca-13593e22
            From: <sip:[email protected]:5060>;tag=82f4b98-9c7344ab-13c4-45026-41c-669825d-41c
            To: <sip:[email protected]:5060>;tag=4864C1C-10F8
            Date: Wed, 08 Sep 2010 20:47:51 GMT
            Call-ID: 80e5138-9c7344ab-13c4-45026-41c-3f6bfc7-41c
            CSeq: 1 INVITE
                Sequence Number: 1
                Method: INVITE
            Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
            Allow-Events: telephone-event
            Remote-Party-ID: <sip:[email protected]>;party=called;screen=no;privacy=off
                [Expert Info (Note/Undecoded): Unrecognised SIP header (Remote-Party-ID)]
                    [Message: Unrecognised SIP header (Remote-Party-ID)]
                    [Severity level: Note]
                    [Group: Undecoded]
            Contact: <sip:[email protected]:5060>
            Supported: replaces
            Supported: sdp-anat
            Server: Cisco-SIPGateway/IOS-12.x
            Content-Type: application/sdp
            Content-Disposition: session;handling=required
            Content-Length: 264
        Message Body
            Session Description Protocol
                Session Description Protocol Version (v): 0
                Owner/Creator, Session Id (o): CiscoSystemsSIP-GW-UserAgent 7991 6854 IN IP4 10.194.154.136
                    Owner Username: CiscoSystemsSIP-GW-UserAgent
                    Session ID: 7991
                    Session Version: 6854
                    Owner Network Type: IN
                    Owner Address Type: IP4
                    Owner Address: 10.194.154.136
                Session Name (s): SIP Call
                Connection Information (c): IN IP4 10.194.154.136
                    Connection Network Type: IN
                    Connection Address Type: IP4
                    Connection Address: 10.194.154.136
                Time Description, active time (t): 0 0
                    Session Start Time: 0
                    Session Stop Time: 0
                Media Description, name and address (m): audio 17660 RTP/AVP 18 101
                    Media Type: audio
                    Media Port: 17660
                    Media Protocol: RTP/AVP
                    Media Format: ITU-T G.729
                    Media Format: DynamicRTP-Type-101
                Connection Information (c): IN IP4 10.194.154.136
                    Connection Network Type: IN
                    Connection Address Type: IP4
                    Connection Address: 10.194.154.136
                Media Attribute (a): rtpmap:18 G729/8000
                    Media Attribute Fieldname: rtpmap
                    Media Format: 18
                    MIME Type: G729
                    Sample Rate: 8000
                Media Attribute (a): fmtp:18 annexb=no
                    Media Attribute Fieldname: fmtp
                    Media Format: 18 [G729]
                    Media format specific parameters: annexb=no
                Media Attribute (a): rtpmap:101 telephone-event/8000
                    Media Attribute Fieldname: rtpmap
                    Media Format: 101
                    MIME Type: telephone-event
                    Sample Rate: 8000
                Media Attribute (a): fmtp:101 0-16
                    Media Attribute Fieldname: fmtp
                    Media Format: 101 [telephone-event]
                    Media format specific parameters: 0-16
    No.     Time        Source                Destination           Protocol Info
         13 1.727645    10.194.154.136        171.68.115.156        SIP      Status: 500 Internal Server Error
    Frame 13 (526 bytes on wire, 526 bytes captured)
    Ethernet II, Src: Cisco_0d:3c:c0 (00:1f:ca:0d:3c:c0), Dst: HewlettP_06:71:52 (00:1f:29:06:71:52)
    Internet Protocol, Src: 10.194.154.136 (10.194.154.136), Dst: 171.68.115.156 (171.68.115.156)
    User Datagram Protocol, Src Port: sip (5060), Dst Port: sip (5060)
    Session Initiation Protocol
        Status-Line: SIP/2.0 500 Internal Server Error
        Message Header
            Via: SIP/2.0/UDP 171.68.115.156:5060;rport;branch=z9hG4bK-41c-100f04-2fde97a9
            From: <sip:[email protected]:5060>;tag=82f4d30-9c7344ab-13c4-45026-41c-5c20b753-41c
            To: <sip:[email protected]:5060>;tag=4864C50-3C3
            Date: Wed, 08 Sep 2010 20:47:51 GMT
            Call-ID: 80e5320-9c7344ab-13c4-45026-41c-7fbe4865-41c
            CSeq: 1 INVITE
                Sequence Number: 1
                Method: INVITE
            Allow-Events: telephone-event
            Server: Cisco-SIPGateway/IOS-12.x
            Reason: Q.850;cause=44
                Reason Protocols: Q.850
                Cause: 44(0x2c)[Requested circuit/channel not available]
            Content-Length: 0
    Thanks!
    -John

    Since it appears you are a Cisco Employee, my recommendation is that you use the many internal resource available to you (including, but not limited to) , like TAC access, internal forums, team leaders, etc.
    This not to give the casual reader, the impression that the best source of support at Cisco is a customer's public forum.

  • AS2 Tutorial Getting (500) Internal Server error.

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    Hi Eric,
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  • How to find error details when getting 500   Internal Server Error

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    I get 500   Internal Server Error on b2b order main page after modified tabstrip.inc.jsp.  I want to see the detail error messages, but don't know how to.  Any advises?
    Thanks, Jin

    Hi Jin,
    From code.
    You please check it again.
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    eCommerce Developer

  • Facing Problem in SLD(getting 500 INTERNAL SERVER ERROR IN PORTAL)

    Dear All,
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    If it is NETWORK Iuuse or any firewall ect...in which way we can can with them and where
    Guru's share your knowledge it's a very critical for me what are he possible ways...
    Regards,
    Giri

    Here I am giving the LOG details which is available in SLD (J2EE) server
    #2.0 #2012 03 03 14:24:57:513#+0530#Error#com.sap.aii.af.service.sld.SLDRegistrationJob#
    #BC-XI-CON-AFW#com.sap.aii.af.lib#005056BB552201A70000000000000DF0#151402750000001894##com.sap.aii.af.service.sld.SLDRegistrationJob.SLDRegistrationJob.invoke()#Guest#0##1014F5C2650011E1B811005056BB5522#1014f5c2650011e1b811005056bb5522#1014f5c2650011e1b811005056bb5522#0#Application [17]#Plain##
    SLD Registration Job: No access to SLD. Waiting for next retry. Error: com.sap.aii.af.lib.sld.SLDException: Failed to initialize ExchangeProfile properties. Reason: Unable to read configuration data (ExchangeProfile/aii.properties)#
    #2.0 #2012 03 03 14:26:06:739#+0530#Error#com.sap.nw.lm.aci.engine.base.sld.connection.AccSldConnector#
    #BC-AC-7XX#sap.com/tc~lm~aci~engine~baselib~05#005056BB552201AB0000000100000DF0#151402750000008310#sap.com/tc~lm~aci~monitor~app#com.sap.nw.lm.aci.engine.base.sld.connection.AccSldConnector.getSldComputerSystemsForMonitoring(String)#Administrator#0#SAP J2EE Engine JTA Transaction : [9638fffffffe00fffffff85]#1014F5C2650011E1B811005056BB5522#1014f5c2650011e1b811005056bb5522#1014f5c2650011e1b811005056bb5522#0#Thread[Managed_Application_Thread_29,5,Managed_Application_Thread]#Java##
    Unable to obtain Computer Systems, associated to NW Admin NWA_FOR_FirstLandScpSrvcName, from SLD. CIM_ERR_FAILED: No such instance: SAP_NWAdministrator.CreationClassName="SAP_NWAdministrator",Name="NWA_FOR_FirstLandScpSrvcName" [this message was repeated 9 times]
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    {0}#1#com.sap.sld.api.wbem.exception.CIMException: CIM_ERR_FAILED: No such instance: SAP_NWAdministrator.CreationClassName="SAP_NWAdministrator",Name="NWA_FOR_FirstLandScpSrvcName"
         at com.sap.sld.api.wbem.client.WBEMRequestSender.convertErrorResponse(WBEMRequestSender.java:127)
         at com.sap.sld.api.wbem.client.WBEMRequestSender.convertErrorResponse(WBEMRequestSender.java:48)
         at com.sap.sld.api.wbem.client.WBEMRequestSender.send(WBEMRequestSender.java:272)
         at com.sap.sld.api.wbem.client.WBEMRemoteClient.sendAndCast(WBEMRemoteClient.java:936)
         at com.sap.sld.api.wbem.client.WBEMRemoteClient.associatorNamesImpl(WBEMRemoteClient.java:507)
         at com.sap.sld.api.wbem.client.WBEMAbstractClient.associatorNames(WBEMAbstractClient.java:544)
         at com.sap.nw.lm.aci.engine.base.sld.connection.AccSldConnector.getSldComputerSystemsForMonitoring(AccSldConnector.java:3731)
         at com.sap.nw.lm.aci.monitor.fetch.util.MonitoringSldAdapter.getAllHostnames(MonitoringSldAdapter.java:277)
         at com.sap.nw.lm.aci.monitor.fetch.manager.PrefetchPackageUtil.repackageCs(PrefetchPackageUtil.java:71)
         at com.sap.nw.lm.aci.monitor.fetch.manager.PrefetchPackageUtil.repackageAll(PrefetchPackageUtil.java:58)
         at com.sap.nw.lm.aci.monitor.fetch.manager.FetchManager.repackageIfRequired(FetchManager.java:1046)
         at com.sap.nw.lm.aci.monitor.fetch.manager.FetchManager.run(FetchManager.java:435)
         at com.sap.nw.lm.aci.monitor.fetch.job.FetchJobBean.onJob(FetchJobBean.java:67)
         at com.sap.engine.services.scheduler.runtime.mdb.MDBJobDelegateImpl$2.run(MDBJobDelegateImpl.java:233)
         at java.security.AccessController.doPrivileged(Native Method)
         at javax.security.auth.Subject.doAs(Subject.java:396)
         at com.sap.engine.services.scheduler.runtime.mdb.MDBJobDelegateImpl.onMessage(MDBJobDelegateImpl.java:267)
         at com.sap.scheduler.runtime.mdb.MDBJobImplementation.onMessage(MDBJobImplementation.java:60)
         at sun.reflect.GeneratedMethodAccessor284.invoke(Unknown Source)
         at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
         at java.lang.reflect.Method.invoke(Method.java:585)
         at com.sap.engine.services.ejb3.runtime.impl.RequestInvocationContext.proceedFinal(RequestInvocationContext.java:46)
         at com.sap.engine.services.ejb3.runtime.impl.AbstractInvocationContext.proceed(AbstractInvocationContext.java:166)
         at com.sap.engine.services.ejb3.runtime.impl.Interceptors_StatesTransition.invoke(Interceptors_StatesTransition.java:19)
         at com.sap.engine.services.ejb3.runtime.impl.AbstractInvocationContext.proceed(AbstractInvocationContext.java:177)
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         at com.sap.engine.services.ejb3.runtime.impl.AbstractInvocationContext.proceed(AbstractInvocationContext.java:177)
         at com.sap.engine.services.ejb3.runtime.impl.Interceptors_MessageListenerType.invoke(Interceptors_MessageListenerType.java:110)
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         at com.sap.engine.services.ejb3.runtime.impl.AbstractInvocationContext.proceed(AbstractInvocationContext.java:189)
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         at com.sap.engine.services.ejb3.runtime.impl.Interceptors_SecurityCheck.invoke(Interceptors_SecurityCheck.java:21)
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    #2.0 #2012 03 03 14:26:57:526#+0530#Error#com.sap.aii.af.service.sld.SLDRegistrationJob#
    #BC-XI-CON-AFW#com.sap.aii.af.lib#005056BB552201B00000000000000DF0#151402750000001894##com.sap.aii.af.service.sld.SLDRegistrationJob.SLDRegistrationJob.invoke()#Guest#0##1014F5C2650011E1B811005056BB5522#1014f5c2650011e1b811005056bb5522#1014f5c2650011e1b811005056bb5522#0#Application [6]#Plain##
    SLD Registration Job: No access to SLD. Waiting for next retry. Error: com.sap.aii.af.lib.sld.SLDException: Failed to initialize ExchangeProfile properties. Reason: Unable to read configuration data (ExchangeProfile/aii.properties)#
    #2.0 #2012 03 03 14:28:57:522#+0530#Error#com.sap.aii.af.service.sld.SLDRegistrationJob#
    #BC-XI-CON-AFW#com.sap.aii.af.lib#005056BB552201B70000000000000DF0#151402750000001894##com.sap.aii.af.service.sld.SLDRegistrationJob.SLDRegistrationJob.invoke()#Guest#0##1014F5C2650011E1B811005056BB5522#1014f5c2650011e1b811005056bb5522#1014f5c2650011e1b811005056bb5522#0#Application [5]#Plain##
    SLD Registration Job: No access to SLD. Waiting for next retry. Error: com.sap.aii.af.lib.sld.SLDException: Failed to initialize ExchangeProfile properties. Reason: Unable to read configuration data (ExchangeProfile/aii.properties)#
    #2.0 #2012 03 03 14:30:57:519#+0530#Error#com.sap.aii.af.service.sld.SLDRegistrationJob#
    #BC-XI-CON-AFW#com.sap.aii.af.lib#005056BB552201BE0000000000000DF0#151402750000001894##com.sap.aii.af.service.sld.SLDRegistrationJob.SLDRegistrationJob.invoke()#Guest#0##1014F5C2650011E1B811005056BB5522#1014f5c2650011e1b811005056bb5522#1014f5c2650011e1b811005056bb5522#0#Application [20]#Plain##
    SLD Registration Job: No access to SLD. Waiting for next retry. Error: com.sap.aii.af.lib.sld.SLDException: Failed to initialize ExchangeProfile properties. Reason: Unable to read configuration data (ExchangeProfile/aii.properties)#
    Edited by: giriep on Mar 3, 2012 11:38 AM

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    type Exception report
    message
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    java.lang.NullPointerException coldfusion.CfmServlet.init(CfmServlet.java:82) coldfusion.bootstrap.ClassloaderHelper.initServletClass(ClassloaderHelper.java:121) coldfusion.bootstrap.BootstrapServlet.init(BootstrapServlet.java:59) org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472) org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98) org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:928) org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:414) org.apache.coyote.ajp.AjpProcessor.process(AjpProcessor.java:203) org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:539) org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:298) java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) java.lang.Thread.run(Thread.java:722)
    note The full stack trace of the root cause is available in the Apache Tomcat/7.0.23 logs.

    Anit,
    The following is from the workers.properties:
    worker.list=cfusion
    worker.cfusion.type=ajp13
    worker.cfusion.host=xxx.xxx.xxx.xx (My work does not allow me to reveal IP address.)
    worker.cfusion.port=8012
    worker.cfusion.max_reuse_connections=250
    worker.cfusion.connection_pool_size=500
    worker.cfusion.connection_pool_timeout=60
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        at coldfusion.server.CFService.setupMonitoringService(CFService.java:464)
        at coldfusion.server.CFService.start(CFService.java:671)
        at coldfusion.server.j2ee.CFStartUpServlet.startCFService(CFStartUpServlet.java:110)
        at coldfusion.server.j2ee.CFStartUpServlet.init(CFStartUpServlet.java:86)
        at javax.servlet.GenericServlet.init(GenericServlet.java:160)
        at coldfusion.bootstrap.ClassloaderHelper.initServletClass(ClassloaderHelper.java:121)
        at coldfusion.bootstrap.BootstrapServlet.init(BootstrapServlet.java:59)
        at org.apache.catalina.core.StandardWrapper.initServlet(StandardWrapper.java:1266)
        at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1185)
        at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:1080)
        at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:5001)
        at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5278)
        at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
        at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1525)
        at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1515)
        at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
        at java.util.concurrent.FutureTask.run(FutureTask.java:166)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
        at java.lang.Thread.run(Thread.java:722)
    "Warning","Thread-10","06/02/14","13:00:00",,"Graphing service is unavailable"
    java.lang.NullPointerException
        at coldfusion.graph.GraphingServiceImpl.setUpWatermark(GraphingServiceImpl.java:220)
        at coldfusion.graph.GraphingServiceImpl._initializeGraphingEngine(GraphingServiceImpl.java:1 44)
        at coldfusion.graph.GraphingServiceImpl.access$300(GraphingServiceImpl.java:40)
        at coldfusion.graph.GraphingServiceImpl$2.run(GraphingServiceImpl.java:125)
    "Error","Thread-12","06/02/14","13:00:01",,"The Runtime service is not available. This exception is usually caused by service startup failure. Check your server configuration."
    coldfusion.server.ServiceFactory$ServiceNotAvailableException: The Runtime service is not available.
        at coldfusion.server.ServiceFactory.getRuntimeService(ServiceFactory.java:117)
        at coldfusion.document.DocumentServiceImpl.initializeDocumentService(DocumentServiceImpl.jav a:219)
        at coldfusion.document.DocumentServiceImpl.access$000(DocumentServiceImpl.java:52)
        at coldfusion.document.DocumentServiceImpl$1.run(DocumentServiceImpl.java:180)
    --Chung

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