On 11/24 I cancelled my subscription for PDF Pack when I noticed I was billed for $97.05. And, I got notice that "Your refund is processing". That was 10 days ago

I was billed $97.05. I immediately called & cancelled my subscription and got an email saying my refund was processing.
I tried to find that status of this refund by searching using my RMA# - but CANNOT find anything. Can somebody please tell me HOW I can talk to somebody about this?
The email said funds are released to the credit company within 5 business days. IT'S BEEN 10 days.

Hi goody38,
I just checked your account; your refund has been fully processed (it looks like the refund went through on 12/5). If you don't see it hit your bank this week, please let us know.
Best,
Sara

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Message was edited by: patricia sloan

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Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
https://forums.adobe.com/thread/1703848
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http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

--Please Cancellation of my Adobe PDF Pack account now! I'm within the 30 day window. --Cancellation of Adobe PDF Pack, Annual (Other,Multiple Languages) --Subscription price:US $89.99/annual with Tax: US$4.24/annual with the Total ofUS$94.23/annual. --Or

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--Subscription price:US $89.99/annual with Tax: US$4.24/annual with the Total of US$94.23/annual.
--Order number# Adobe Order number: AD013989409
--email: [email protected]
--For complete details, just click your order number (AD013989409) and log in with your Adobe ID ([email protected]) and password.
Thank You!

See http://helpx.adobe.com/x-productkb/policy-pricing/cancel-subscription-acrobat-online-servi ces.html
[topic moved to ExportPDF forum]

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