On 13th of the month only, Firefox will not connect with Google.

I only noticed on Dec 13th that Firefox v34 or v35 wiii not connect to any Google site on the 13th of the month. It occurred on 13th January too. After that I experimented with the date reset facility in Windows XP, ran a reboot and found I could reproduce this problem. Google search, maps, analytics are all affected and browser eventually says "server times out" with a plain grey background.
I have devised a routine that backsteps and then jumps for a date so that "the 13th" never happens again on this system.

Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
*https://support.mozilla.org/kb/troubleshoot-firefox-issues-caused-malware

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Firefox will not work with google

Hi, When I open up Firefox it goes immediately to Google, with "Search" selected in the toolbar. For the past few days, it is not working properly. If I write in a name, Joe Bloggs for example, and click search, nothing comes up. It may say there are "31,000" results, but none appear. If I set the search for "Images" on the toolbar and click search, a lot of pictures of Joe Bloggs will appear for a split second, but then it will revert to the same for Search, saying simply the number of results, but nothing shows on screen. This also happens if I select "News" from the toolbar. This problem does not occur if I use Internet Explorer or Chrome to get to Google. Does anybody have an idea what is happening, and how to solve it?

Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Clear the cache and the cookies from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Firefox will not work with Google, GMail, or Google Search

I have a client that uses Google for e-mail and calendar. I am constantly on this site. I noticed last Friday that Google, GMail and Google search will not work on Firefox. When I go to the website for my client it spins says connecting and then just stops. When I try to put a search in the Google search box nothing happens. It's like I did absolutely nothing.
I need this access. I use Firefox because I develop websites and like the developer add-ons. There has to be a fix for this. Please let me know when this is fixed.

I opened Firefox in Safe Mode and there was no difference. I also found the file cookies.sqlite and renamed it cookies.sqlite.old. I deleted the 2 other cookies files. Still no difference. I am still unable to get a google search or log into a google account.

After updating to Firefox 3.6.15, Firefox will not connect to the Internet, even after uninstalling and re-installing Firefox in my Windows XP environment.

After downloading the Firefox 3.6.15 update, my problems began. Firefox would not connect to the Internet. When I rebooted my PC, Firefox said that it couldn't access any Web sites. I uninstalled Firefox, then downloaded and installed Firefox 3.6.15. I still have the same problem: Firefox will not connect to the Internet. I am running Windows XP, service pack 3. I never had problems with Firefox until I installed version 3.6.15.

I have XP Pro. I tried installing 3.6.15 and could not open it. I did a system restore and 3.6.14 would no longer open. I tried again installing 3.6.15 and got a message that the previous version had not uninstalled properly. Tried uninstalling.
As a precaution I used MozBackup to save my bookmarks etc. and also saved a system restore point.
I then clicked Start, My Computer, drive C, Program Files and deleted the Firefox folder.
I installed 3.6.15 and it is now working fine with all my bookmarks and addons loaded automatically.

I downloaded Firefox 4 and tried to launch it. The message said that Firefox will not work with this version of Mac OX. Please advise.

I downloaded Firefox 4 and installed it. When I tried to launch it, a message came up saying that Firefox will not work with this version of Mac OSX. Now I have no Firefox. How can I get Firefox 3.6 back on my Mac? How can I make Firefox 4.0 work? Please advise.

Thanks for the reply so quickly! Is the tenfourfox going to be be just as safe and as high of quality as the Firefox 4? Also since Mozilla's website says, "Firefox 3.6.x will be maintained with security and stability updates for a short amount of time. All users are strongly encouraged to upgrade to Firefox 4" does that mean if I go back to 3.6 there will be security and stability issues after a "short amount of time"?

Firefox will not connect to internet after upgrade. The window pops up but shows "connecting " in tab. And then it sit there. Close it down and then try to reopen it and get message " Firefox already running, Exit program or shut down computer" ???

Firefox will not connect to internet after upgrade. The window pops up but shows "connecting " in tab. And then it sit there. Close it down and then try to reopen it and get message " Firefox already running, Exit program or shut down computer" ?????????????????

1st problem see http://kb.mozillazine.org/Firewalls
2nd problem, to close Firefox properly use File > Exit
:not with the [x] in upper right corner which close window
:see http://kb.mozillazine.org/Firefox_hangs#Hang_at_exit
:if restarting use "Restartless Restart" extension as mentioned there.
 Please mark "Solved" one answer that will best help others with a similar problem -- hope this was it.

The last week, Firefox will not load up the NEW YORK TIMES. So, I have had to use Safari to do so. If this continues, I'm going to quit using your browser, and begin using Safari all the time!

The last week, Firefox will not load up the NEW YORK TIMES. So, I have had to use Safari to do so. If this continues, I'm going to quit using your browser, and begin using Safari all the time!

There are several other similar posts in this forum with the answers. Your post appears third in my Google search today looking for a solution so I thought I'd add the solution here as well.
It is obviously a bug in either (or both) Firefox and the NYT.
The quickest solution is to simply go to the VIEW Menu in Firefox, then the ZOOM option and choose RESET.
I use Mac and this happens in Firefox 3.6.10. It does not happen in other browsers like Safari, Chrome and Camino, and it did not occur before last week.
It has also occurred in the iOS version of Safari on iPad. Not sure how to fix it there.

Firefox 4: the drop down menus in the top menu bar will not appear in Google pages.

''locking as a duplicate - https://support.mozilla.com/en-US/questions/808729''
Firefox 4: the drop down menus in the top menu bar will not appear in Google pages. For example, when I click "more" it is like clicking a dead link. Nothing happens. When I click the "tools" icon or my email address to log out, same thing.

Could you do the following please.
In the location bar at the top, type '''about:config''' and hit Enter
In the filter at the top, copy/paste the following setting:
'''browser.urlbar.maxRichResults'''
If the figure on the right is a single number, or a minus figure i.e. '''-1''', right click it, choose '''Modify''', remove the current setting and replace it with the figure "'''12'''".
Then close Firefox and restart it again.
I went to Google Maps, but as you can see from the screenshot, directions appear to be working.
You could also try creating a new Profile. See [[Managing profiles]]

I just spent an hour composing a reply in a thread ("Firefox will not work with paypal"), only to see "You don't have permission" at Submit - total loss!

I was logged in to reply in the thread "Firefox will not work with paypal". I spent the better part of an hour carefully composing that reply, testing cases, providing links, etc... [Hint: Firefox, unlike other browsers, has a problem with scripts from server paypalobjects.com.] Because I had taken so long to compose the reply, it seemed like a good idea to check it via the Preview button, but I got a message that that function was not available. Of course I decided to submit it anyway, but when I hit "Submit" I got a message "You don't have permission ..." - at which point I was (stupidly) on a different page with that message, and everything I had composed was gone!

It might be too late for this, but it's what I use when this happens. Prepare for deep nerdom:
* Open the web console below the error page by pressing Ctrl+Shift+k
* Right-click the blank area and turn on logging of the request and response bodies
* Resubmit the request by clicking the reload button
* Click the new URL that appears to open the viewer showing the headers and bodies
There you may be able to copy out the content of your post from the Request Body. You can use a word processor or text editor to find/replace the + characters back to spaces.

My firefox will not work with win8.1

Firefox worked well on my Win8 quad core while Microsoft Explorer constantly crashes. After upgrading to this new Win8.1 today, Firefox will not connect and basically acts as if there is no internet connection at all.

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:
*bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the about:crashes page.
*You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".
See:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter
*https://support.mozilla.org/kb/Mozilla+Crash+Reporter

My itunes on a windows 7 pc with dsl connection will not connect with the itunes store

my itunes on a windows 7 pc with dsl connection will not connect with the itunes store. Any suggestions about why not or how to get it to connect?

After reading the whole post, I still don't capture the exact error message or code from it when you failed to install Office 2013.
The only clue is that "bootstrap loader error" ...
It seems that you want to upgrade Office 2007 to new Office 2013, by default, we could complete the uninstall previous Office version and install the new Office in the installation wizard.
At this point, if you get the install source through CD or other media. I recommand that we copy/paste the installation to local drive. Then turn off all of anti-virus and firewall, begin to setup in
Windows clean boot mode.
Please use a setup log to troubleshoot setup problems in Office if the installation problem still occurs.
http://support.microsoft.com/kb/826511/en-us
Tony Chen
TechNet Community Support

Firefox will not connect to any website following upgrade. Anti-malware is not blocking AFAIK

Firefox will not connect to any website *at all* since upgrading to latest version. No mention of Firefox anywhere in firewall- and anti-malware-related services (Intego VirusBarrier X6 V10.6.13).
*** System Info Follows ***
Hardware Overview:
Model Name: Mac mini
Model Identifier: Macmini1,1
Processor Name: Intel Core Duo
Processor Speed: 1.83 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 2 MB
Memory: 1 GB
Bus Speed: 667 MHz
Boot ROM Version: MM11.0055.B08
SMC Version (system): 1.3f4
Serial Number (system): ***
Hardware UUID: ***
System Software Overview:
System Version: Mac OS X 10.6.8 (10K549)
Kernel Version: Darwin 10.8.0
Boot Volume: Macintosh HD
Boot Mode: Normal
Computer Name: ***
User Name: ***
Secure Virtual Memory: Enabled
64-bit Kernel and Extensions: No

Check your firewall settings. It could be blocking the new version.
* http://kb.mozillazine.org/Firewalls

Firefox will not connect to serever.

Firefox will not connect to server. Other application connect.
I have removed and reloaded firefox several times.

Which security software (firewall, anti-virus) do you have?
A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
* https://support.mozilla.com/kb/Server+not+found
* https://support.mozilla.com/kb/Firewalls

Firefox will not connect to internet, period; all troubleshooting on my end has been done

Firefox will not connect to any webpage. This is occurring daily and constantly. I have road runner service for internet access. I have done all troubleshooting on my end -- emptying cache, resetting modem, resetting router, etc. I cannot connect to internet. My computer is checked -- Windows troubleshooting, etc. Firefox has also been crashing at least 4-5 times a day on average. Sometimes I have a couple of days free of crashes. Most times, this is becoming infuriating. I have to be on line for work. I have gone through checks and pinging with the internet service through Time Warner Cable. What is going on? It's impossible that every website in the world has a broken server!!!

So you also rebooted your router correct? Does the iPod still connect okay to other networks?
B-rock

Firefox will not connect to any site since downloading new upgrade.

Firefox will not connect to any websites since installing the latest upgrade. Google Chrome and Internet do work.

Some problems occurs when your Internet security program was set to trust the
previous version of Firefox, but no longer recognizes your updated version as
trusted. Now how to fix the problem: To allow Firefox to connect to the Internet
again;
* Make sure your Internet security software is up-to-date (i.e. you are running the latest version)
* Remove Firefox from your program's list of trusted or recognized programs, then add it back. For detailed instructions, see
'''[https://support.mozilla.org/en-US/kb/configure-firewalls-so-firefox-can-access-internet?esab=a&s=Configure+firewalls+&r=0&as=s Configure firewalls so that Firefox can access the Internet.]''' {web link}

On 13th of the month only, Firefox will not connect with Google.

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