On a HP Officejet Pro L7780 All-in-One printer, is there a toner and where is it?

On a HP Officejet Pro L7780 All-in-One printer, is there a toner and where is it located? I've looked in Products and Supplies and don't see it but my printer is saying that it's low or empty.

By now, you have probably discovered that the L7780 does not use a toner but cartridges.  It actually uses 4 HP 88's.  They are black, magenta, yellow and cyan.  Usually, black is the first to be replaced.  They can be found at Staples, Office Depot and Best Buy.

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  • HP Officejet Pro L7780 All-In-One printer

    I am running Windows 8.1
    The printer status OFFLINE.
    It has done this in the past and I have been able to correct it by deleting and reinstalling it (at least back when I was running Windows XP and 7.  Possibly at that time it was the DHCP issue pointed out in a previous post.
    Now however, I can remove it and when I add it back, using Control Panel, Devices and Printers, Add a Printer,  it is recognized correctly on the network (shows the IP address I know is in the printer) but when I try to send a test page, I get a pop-up saying it is OFFLINE.  When I status it, it confirms it is offline.
    There is no indication at the printers display that it is offline and it shows it is communicating with the network.

    I can’t give you more than the info in my question about the model of the printer-HP Officejet Pro L7780 All-in-One printer
    I had been using this printer for several years and this has happened a few times in that it required me to delete it and reinstall—that just does not work now. This last time was after I had upgraded to Windows 8.1 however I did that several weeks ago and it has worked okay since then…this is the first time it has stopped working on 8.1 however
    Running Windows 8.1
    I tried connecting via wireless and also switched over to wired lan but got same results (Printer Unavailable)
    Used DHCP but get the same with static ip address
    Cisco Lynksys E4200 wireless router
    Just ultimately get Printer Unavailable when I try to print or status the printer
    When I try wireless, I see the wireless icon bright blue like I expect it to

  • HP Officejet Pro L7780 All-in-One Printer & Verizon D-Link wireless router. will not connect

    I have a HP Officejet Pro L7780 All-in-one and not able to get it to connect to my Wireless  Verizon D-Link Router.
    Please advise.
    aileensnider

    Let's start here.
    Printer does not maintain wireless connection.  
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02817031&tmp_task=solveCategory&cc=us&dlc=en&la...
    Say thanks by clicking the Kudos Thumbs Up to the right in the post.
    If my post resolved your problem, please mark it as an Accepted Solution ...
    I worked for HP but now I'm retired!

  • HP Officejet Pro L7780 All-in-One Will Not Print Blue Ink - It Prints Pink Instead

    HP Officejet Pro L7780 All-in-One -
    Issue:
    Blue ink will not print (It prints the color pink instead.).
    Actions taken:
    1.  Cleaned ink heads.
    2.  Replaced ink cartrige.
    3.  Reinstalled software.
    Sugestions by HP customer service:
    Purchase a new printer: Because the issue is software related - not reading the blue ink cartrige.
    Any suggestions or advice would be very much appreciated.
    Thank you for your time!
    Thank you.
    Sincerely,
    Ryan

    The cyan portion of the printhead may be clogged.  I would suggest running the diagnostics shown here.  If three levels of cleaning of the printheads does not resolve the issue you may need a new printhead.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Paper Jam error message due to broken gear on Officejet Pro 8500 all-in-one printer

    3 year old HP Officejet Pro 8500 all-in-one printer (haven't used it much). Keeps telling "Paper Jam" although there is no paper jammed anywhere (searched meticulously with a flashlight after watching HP's tutorial videos on how to clear paper jams). I started searching on the Internet and found a couple of related videos on Youtube that pointed me in the right direction:https://www.youtube.com/watch?v=PMFW1RRlDHEhttps://www.youtube.com/watch?v=EwbF2Vs_0gQ  I could hear a clicking noise on that area of the printer each time I turned it on, so I carefully took the black cap apart that was hidding the gear, and confirmed I had the same problem as in the youtube videos above. See picture below showing the white plastic gear part that has a large crack which causes the Paper Jam error message and renders the printer unusable. After Googling a little bit, seems like a relatively common issue and wonder why such a part like that is not made of a stronger material like metal (planned obsolescence maybe?). Does anybody know if there is a way of replacing the broken gear?  (I really care for the environment and I would like to avoid having to throw the relatively new and expensive all-in-way printer away) Thanks a lot in advance for the advice!

    Hey ,  Thanks for posting in the HP Support Forum.  I do see that a cracked gear in your HP Officejet Pro 8500 All-in-One Printer is impeding all functionality.  I would like to help you with this but that particular part is not replaceable.  I recommend you reach out to our tech support team to find out what servicing options you have available. You can click on the following link to initiate a case: www.hp.com/contacthp/
    Once you fill out the online form to create your case you can choose from different direct contact methods. I hope this helps. Regards, 

  • HP Officejet Pro L7580 All-In-One printer with Windows 8

    I have the HP Officejet Pro L7580 All-In-One printer and want to use it with my new laptop that has Windows 8, but it won't accept the Starter CD (Windows 2000, XP, Vista).  Where can I get a free download to use with Windows 8?  I can print, but currently can scan.

    Hello,
    You can download the software for your product from the link provided below, after selecting the appropriate Windows 8 operating system of your computer:
    http://h10025.www1.hp.com/ewfrf/wc/softwareCategor​y?product=2512008&lc=en&cc=us&dlc=en&lang=en&cc=us
    The link also has support videos that provide instructions on downloading and instaling the software.
    Although I am an HP employee, when I offer advice on HP Products, I'm speaking for myself and not for HP

  • HP Officejet Pro 8610 All-in-One Printing Preference does not have Print Last Page First option

    HP Officejet Pro 8610 All-in-One printer:  Printing Preference missing Print Last Page First option.  Print lots of multipage documents.  Spending enormous amount of time resorting pages. 
    Prior to this printer?  .... grab printed stack -  staple  -  DONE! 
    Now?   Have to resort every document!
    Anyone out there have a solution?

    Reply to mkjohnson42. It doesn't matter what application I'm in. The option is NOT there. Just to confirm, I started from Word 2010, Excel 2010, a web page using Internet Explorer, Foxfire and Chrome. Plus, I did the old stand-by of going to Printers and Devices>Preferences. Under Preferences I have the choice to print on both sides of paper but NO Print Last Page First. I REALLY did check ALL of this before resorting to the Community. So, I really don't understand your question. Sorry.

  • Helvetica Font Available for HP Officejet Pro L7590 All-in-One Printer

    I have a client that needs to use Helvetica for the HP Officejet Pro L7590 All-in-One Printer, but we are not seeing this as an option.
    I assume the driver doesn't provide this font? What other options exist for using the Helvetica font with this printer?
    Thanks,
    Jeremy

    Hi,
    It should be included in Full Feature software on the following link:
         http://support.hp.com/us-en/drivers/selfservice/HP-Officejet-Pro-L7000-All-in-One-Printer-series/360...
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • HP OFFICEJET PRO L7680 All-in-One PRINTER does not print yellow color at all

    Last week I understood that my Printer does not print at all yellow color.
    All other colors and tests I made are ok.
    I cleared printheads, made all printing tests, and diagnostic pages.
    In every printing was missing the yellow color..
    I changed the yellow catridge with another full one, and the problem persists..
    PLS could any body help me?
    Many tks
    antpep

    Welcome to the community @antpep
    I understand your Officejet Pro L7680 is no longer printing in yellow for you, and I'd like to offer my suggestion that may help you!
    Please click on the link below and try the steps in the guide.
    Fixing Print Quality Problems for the HP Officejet Pro L7500, L7600, and L7700 All-in-One Printer Se...
    If the yellow is still not printing for you and you reach the step to "replace the printhead", please consider contacting HP's technical support to see what your options may be with them in regards to a replacement part or unit.
    HP's contact info:
    If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada,: click here.
    Have a wonderful weekend ahead and thank you for posting in the community
    R a i n b o w 7000I work on behalf of HP
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    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • Hp officejet pro 8600 all in one prints but won't scan

    I have recently moved house and changed my wireless router from BT to Virgin.
    I am running OS X 10.9.5
    I am able to print from my mac without issue, however, it has stopped scanning. I have managed to get it to work twice on isolated instances but it won't work consistently.
    I have unistalled the software and reinstalled via the HP download page but when I open HP Scan and click scan it asks me to choose which scanner - mine is selected, it then says preparing to scan and it does that for ages until it says it can't get a connection.
    My printe r is a HP Officejet Pro 8600 All-in-one N911g - I am not bothered that much about scanning from the printer to the computer (I have tried to enable this option and it won't let me) I just want to be able to open HP Scan and press scan and it scan on my computer.
    Any advice appreciated - thank you

    Hi there @Steph390 , welcome to the forums!
    I have some suggestions for you to hopefully correct the scanning issue you are having. Please feel free to reply back and let me know the results!
    1. Try power cycling the network devices:
    Turn off the printer and computer and unplug the router for 1 minute (do not press any buttons on the router).
    Plug the router back in and wait another minute, next turn on the printer and computer.
    2. Mac OS X: How to reset the printing system
    3. Repair disk permissions
    4. Restart your computer.
    5. Re-add the printer
    Once the printer is connected on the network, follow these steps to maintain the wireless connection, normally a static IP will help out quite a bit: Printer Does Not Maintain Wireless Connection
    Good luck to you
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • HP Officejet Pro L7780 All-in-one not scanning with Yosemite

    I have searched for a workaround or fix to the scanning problem I'm having. I just bought a brand new Macbook Pro Retina and have loaded the latest printer drivers for the HP Officejet Pro L7780. The printer works ok, but I can't get the scanner to work. When I try, it says: "Failed to open a session on the device."
    I'm using the printer over a wifi connection.
    Can anyone help with this, please?!
    Thanks!
    peace,
    bart

    Hello,
    This is to anyone else who can help I have the same problem with an Officejet 6500A Plus to the same laptop. It's ....... annoying, HP says nothing and so do Apple.

  • HP Officejet Pro 8500 all-in-one printer - issues after upgrading to Windows 8.1

    After successfully downloading a driver from the HP website to enable using this all-in-one printer with a new HP laptop using a Windows 8.1 OS, I confirmed that the printing function works normally (just as it did with a Windows XP OS on my wireless home network).
    However, I don't find any icons appearing on the 8.1 desktop for other HP apps (e.g. HP Solution Center, HP Photo Creations). I do have an icon for the Printer. When opened, it shows two options: 1) add a new printer and 2) add new software (from the original CD). But the original CD is for the XP OS, which I don't try and possibly mess up what already is working.
    So-o-o, Is there any HP software download available for HP apps to use with this printer, especially HP Solutions Center?

    Hi Riley.
    You can get HP Photo Creations here:
    www.hp.com/go/hppc
    It's a free download for Mac and Windows.
    Hope this helps,
    RocketLife 
    RocketLife, developer of HP Photo Creations
    » Visit the HP Photo Creations Facebook page — news, tips, and inspiration
    » See the HP Photo Creations video tours — cool tips in under 2 minutes
    » Contact Customer Support — get answers from the experts

  • Cyan and yellow are not printing on HP officejet pro 8500 all-in-one printer A909

    I have an Officejet Pro All-in-One 8500 A909a printer, using OS X operating system.  Cyan and yellow are not printing. I've ran the Print Quality Diagnostics Page and they do not show up there or on the align page. My ink levels are good. 
    Can you help me find and fix the problem?
    Thanks

    Hi DavidM2,
    Welcome to the HP Forums.
    I see that you are having issues with the Cyan and the Yellow ink cartridges as well.
    First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
    If you are still having issues then try to replace the cartridges.
    Let me know how you make out and if you have any other questions, feel free to ask.
    Cheers,  
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • HP Officejet Pro 7680 all in one printer

    I have a 7680 officejet pro printer which is not fully printing the black text on print jobs which are not set to " fine" on the print function.  I have replaced the cartridge and tried several times to clean the printhead using the machine's "clean printhead" function.  Is there a way to manually remove and clean the printhead using some type of solution or tool?  do I need to buy another printhead?

    If the printer has an ethernet port, try using it instead of USB printing. Usually faster and more stable. We have an HP 6280 AIO wired via ethernet directly to our Airport Extreme base station. It is printing for three wired Macs and two wireless. Rock-solid, even on the G4 MDD which has a tendency to exhibit sleep problems with some USB devices.
    A standard cat5 patch cable should be all you need. You may need to change the connectivity settings in the Printer System Preferences, but I suspect your OS will recognize the printer immediately.
    If your computer has an ethernet port, it may be fitted with a yellow plastic shipping protector that will need to be removed to expose the port.

  • Hp Office jet pro L7780 all in one printer - error C00E0001

    I started getting a notice that said: you have a problem with your cartridges, it showed all colors.  Then as I took the cartridges in and out, I got an error code COOEOOO1 which directed me to: turn power off then on again, which I did many times.  This has never worked.  I have pulled up the "hardware diagnostic" which said I have a connectivity issue.  I checked the cables, they were plugged in.  I disconnected them and tried the wireless but that got the same error.  Help!  My computer is a window xp

    HI RODA80,
    Welcome to the HP support forums.  I understand that when you are printing a multiple page document on your Officejet Pro 8500a that only the first 2 pages print.
    To better understand the issue would you please provide some further information:
    1)    What operating system are you using (Windows 7, Mac 10.8, or Windows 8, etc)?
    2)    Is this happening for all multiple page documents or just one?
    3)    Has a default of only printing the first 2 pages been accidentally set?
    Thank you.
    Regards,
    Happytohelp01
    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

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