On a new computer , i have money in my itunes account, for security reasons itjunes is asking me questions i never answered ?

i AVE ACCOUNT AND MONEY IN ACCOUNT , APPLE STORE WON'T LET ME PURCHASE, BECASUE I'M ON A NEW COMPUTER ?

Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(78056)

Similar Messages

Recently bought a new iPhone for security reasons it's asking me questions I don't know the answer to I send the answers to my email but it never goes through help please

Help

Some more deatils would be helpful. Is it a brand new iPhone? What are you doing when it asks you the questions? As much detail would be great!

HT1420 My songs that I purchased on my itunes account from my dad's computer will not play on my new computer, I have access to my entire account but can only play songs purchased using my new computer. Does anyone have any ideas?

My songs that I purchased on my itunes account from my dad's computer will not play on my new computer, I have access to my entire account but can only play songs purchased using my new computer. Does anyone have any ideas?

Hi Kevin,
Have you authorized the Computer to your Apple ID?
If not, sign on to iTunes.
Then got to the Store menu option at the top of the screen (CTL+B if it is not showing), and click on it to display the dropdown, and select Authorize this computer.
If that doesn't work, then sign on your Dad's iTunes ID and repeat the Authorization process.
Cheers,
GB

I have money in my itunes account but when I try to buy a song it doesn't let me buy it or download. It doesn't do anything!

I have money in my itunes account but when I try to buy a song it doesn't let me buy it or download. It doesn't do anything!

You cannot and need to ask Apple to reset your security questions. To do this, click here and pick a method; if the article doesn't list one for your country or you're unable to call, fill out and submit this form.
Changing the rescue email address requires supplying two of the answers. They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(111899)

HT1689 I have money in my iTunes account and it will not let me purchase what I want.

I have money in my iTunes account and it will not me make a purchase. It says I have to contact iTunes support.

Did you contact iTunes support then?
https://expresslane.apple.com/Issues.action

I got a new computer how do I transfer my itunes account to the new computer?

i got a new computer how do I transfer my itunes account to the new computer?

See this http://support.apple.com/kb/HT4527
Also, follow the steps given here...
Syncing to a "New" Computer or replacing a "crashed" Hard Drive

I have money on my iTunes account from gift cards, but can I use this balance to send gifts like songs or albums?

I have money on my iTunes account from gift cards, but can I use this balance to send gifts like songs or albums? It tells me that I need to select a method of payment like a credit card or debit card/paypal but can't I use the balance on my account?

No, you can't. Apple doesn't allow it.
(124599)

TS1368 I forgot my answers to my security questions and i don't remember the answers can you please help me cause i want to download music to my new iphone 5 please help me i have money on my itune account

I put money on my itunes account ever since i bought the iphone 5 i havn't been able to purchase any music because they ask for some answers for my sercurtiy questions and i forgot the answers thats why im trying to contact you to see if you can help me

Hmm....and you've already tried resetting it, right? Hold down center and menu for 5 seconds (or three, i don't remember which)?

HT4009 I have money in my iTunes account but when I go to the App Store to by apps it just tells me to go here every time?

I have money in my iTunes and I try to buy apps but it always sends me here

If you mean that you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I just bought a new computer and have tried syncing my iTunes library and iPod 160gb classic to the newly downloaded iTunes on my new computer. It is not working.

Please can somebody help? I followed the instructions on the support page for transferring music from computer to another by downloading the music files then putting them into the iTunes music file on the new computer. Unfortunately, iTunes on the new computer is not recognising the files. I have turned on home sharing to see if I could transfer them that way. It seemed to work then disappeared entirely. I tried connecting my iPod to see if it would recognise it that way. It does recognise my iPod but not the music in it and will not sync with my new computer.
Sorry if this is a boring subject that everyone has had a problem with but I am not able to get a proper answer on the internet. This should be easy not rocket science.
Thanks for your help.
LD

Hi ldean1,
Welcome to the Support Communities!
The best way to get your music onto your new computer is to create a backup of your iTunes libray from your old computer to an external drive. Follow the steps in this article:
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
You may also need to remove and reinstall iTunes and it's components. These articles will provide installation troubleshooting steps:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923?viewlocale=en_US
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Cheers,
- Judy

Why does my iPad ask for a credit card to buy apps when I already have money on my iTunes account?

Why does it do that? It used to do that for free apps to but once I put my credit card on it, it stop asking for free apps. But now it still wants a card even though I still have 20 dollars left from a birthday gift card. I heard somewhere that this was because of a new feature to stop kids from downloading apps that their parents don't want them to or buying a bunch of apps and racking up a huge bill, is this part of it?

Is the card expired? You cannot have an expired card in your account.
JeffoMcSpeffo wrote:
I have $17.97 on my account but when i try and buy Doris (worth only $10.99) i need to fix my credit card information, which also keeps saying theres an error
What is the error?
Try this -> http://support.apple.com/kb/TS1646

Hi, i ve just brought a new pc ,we have transferred all our files but for some reason my daughters litunes library works , but mine does nt , its there but you cant play any songs from my list. my nano is older than my daughters. can anyone help?

hi, just brought a new pc i have transferred all the files, but cannot access my itunes library to play music on the pc, its on the pc , but it wont let me play music. my daughters library works though, but she has a newer model than mine. how can i access my old library? at the moment the pc says all i can do sync my ipod , but that means clearing my songs and having my daughters library imported to my i pod thus losing my songs. is there anything i can do to restore my library?

iPod Nano: Multiple Users- Single iTunes

Just bought a new computer, how do I transfer my itunes account to and library from my ipod to my new computer?

Just bought a new computer. How do I transfer my itunes to new machine. Only my apps and some music will transfer but cds I put on will not transfer.

Hi,
If you are using the iTunes command File>Transfer Purchases from iPod, only purchased music is transferred to iTunes from your iPod.
Hope this helps!
---likeabird---

If someone steels your ipod nano with music already on it, can they then plug the nano into their computer and have access to my itunes account and all the music there also?

If someone steels your idpod nano with music already on it.....can they also plug the stolen ipod into their computer and have my itunes account pop up with all my current music there?

No, the must have your apple id and pw to do so it will also ask for them to erase and sync

I have money in the itune account, but when i go to buy music it won't let me buy. why is that?

Whenever i redeem a itune card, i have trouble buying the music from itunes. I have money in the account now, and i can't buy music at all. What is the best way to fix this problem?

What kind of trouble do you have?

On a new computer , i have money in my itunes account, for security reasons itjunes is asking me questions i never answered ?

Similar Messages

Maybe you are looking for