On a Software Update, downloading Firefox, it never connects to the server even though I've run it all night long. Also will not link to info about this update.

A window with the Mozilla Firefox logo in the upper left corner has been appearing on my PC for over 3 weeks. It says I'm "strongly urged to update" and there is a link to more information about this update. The link is totally unresponsive, but I have attempted to run the update several times after checking the page status.
After pressing the button on the bottom left to update, the screen changes to the same Mozilla logo in the upper left, with "Software Update" next to it. Immediately below is "Downloading Firefox. then there is a green bar scrolling horizontally with "Connecting to the update server" underneath the bar. It never makes the connection, the software update is never downloaded. I have attempted to accommodate this request a half dozen times. WHAT IS IT?

If you have problems with updating then best is to download the full version and uninstall the currently installed version.
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Do not remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

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Firefox won't connect to the internet even though internet explorer does.

Everytime firefox is open it reads "unable to connect" I've already tried disabling the firewalls and allowing firefox to run, but no bueno. The computer is an Emachine and there are similar problems with other programs such as aol and party poker.net. Basicly, you can download the programs but they don't run. How do you allow these programs to open up?
== This happened ==
Every time Firefox opened
== I downloaded it! ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; GTB6.3; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0)

Please try all suggestions from this article: [[Firefox cannot load websites but other programs can]].
What security software do you have enabled (firewalls, anti-virus software, etc.)? Try following the instructions in [[Firewalls]] closely, since it's not always obvious how to disable the firewall/other security software completely or persuade it to browse the web.

Hi - i have an ipod and when i connect to my pc and try to update the software, its says that cannot update as im not connected to the internet even though i am. what can i do?

hi - i have an ipod and when i connect to my pc and try to update the software, its says that cannot update as im not connected to the internet even though i am. what can i do?

Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem

I updated an iPod touch, an iPad 2, and an iPhone 4 to iOS 6, and all of them now will not connect to WiFi. They all give this wierd 404 error page from Apple and insist that I need to login to the network. Bad job testing the software Apple.

I updated an iPod touch, an iPad 2, and an iPhone 4 to iOS 6, and all of them now will not connect to WiFi. They all give this wierd 404 error page from Apple and insist that I need to login to the network. What's the fix? None of the recommended fixes work in any of these devices. Reset device, reset network, renew lease, etc. None of them work.

Does the iPod work OK?
Does it charge when connect to the computer?
Does it appear in My Computer?
Look at the dock connector on the iPod. Compare with the iPod that does work/connect.
I suspect you have a 2G iPod. Those can only go to iOS 4.2.1
http://support.apple.com/kb/HT1353#iPod_touch_late2009
iPod touch (3rd generation)
iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318.

When trying to update my Iphone ios version I got an error message saying I`m not connected to the internet even though I`m connected

Hi
when trying to update my Iphone ios version I got an error message saying I`m not connected to the internet even though I`m connected
thanks

Hi there ramerr,
You may find the troubleshooting steps in the article below helpful.
iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
-Griff W.

HT4623 I am trying to update my iPad 32 with retina display and whenever I do it tells me that I am not connected to the Internet even though I am. I have tried several different wifi spots with the same results. Any suggestions would be helpful. Thanks

I am trying to update my iPad 32 with retina display and whenever I do it tells me that I am not connected to the Internet even though I am. I have tried several different wifi spots with the same results. Any suggestions would be helpful. Thanks

Try a reset: hold down the home button along with the power button until you see the Apple, then let go.

I keep getting a download update and it runs but never connects to the server. What do I do to correct this problem?

Firefox won't update. I keep getting a download request and it tries to connect to the server but it just keeps on running and never downloads any thing.

If there are problems with updating then best is to download the full version and uninstall the currently installed version.
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox
* http://kb.mozillazine.org/Profile_backup

Every time you send something new for me to download, what you send NEVER EVER connects to the server, even if I let it stay active all night long.

I've said it ALL in my original statement.
Either YOU cannot connect to the server to which you must connect, or something is wrong on MY END.
I don't have a lot of time. Please look into this and either fix it or tell me what to do to fix it.
Thank you.
John Simecek

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox application and save the disk image file to the desktop
*Firefox 26.0: http://www.mozilla.org/en-US/firefox/all.html
*Trash the current Firefox application (open the Applications folder in the Finder and drag the Firefox application to the Trash) to do a clean (re-)install
*Install the new version that you have downloaded
*https://support.mozilla.org/kb/Installing+Firefox+on+Mac
Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox

I cannot update, it just says its connecting to the server and does nothing but sit there.

(1) -Firefox keeps crashing for no reason. (2) -I am offered an update but when I say yes to update, the window shows that my MacBook Pro is trying to connect to the server. However, this goes on for hour after hour and never actually connects, or downloads the update. I have also a MacBook Air, which shows the same symptoms.

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
* http://kb.mozillazine.org/Profile_folder_-_Firefox

Stil impossible to update Thunderbird. the thing that is trying to Update is not able to connect to the server. even not after 35 min. don't send me a link wher

your service to update automatically is not working. there is no connection made with the server
last time I asked about this problem some body sent me a link where to download thunderbird.
That Is Not Th Issue
the update service is not working
No connection Made With The Server
No connection Made With The Server
No connection Made With The Server
No connection Made With The Server
No connection Made With The ServerNo connection Made With The Server
No connection Made With The Server
No connection Made With The Server
No connection Made With The ServerNo connection Made With The Server
No connection Made With The Server
No connection Made With The Server
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even not after 35 Minutes

There is nothing wrong with either the u0pdate server or the process, It is working for millions of people.
However some people have issues caused by firewalls and other security software that they have installed to "protect their privacy" yet others have add-ons that cause the process to fail. The question is which is you.

Safari/firefox can't connect to the server!!?

I have the most basic of html pages on my Mac, in the library > webserver > documents folder and the page won't display anymore when I test from dreamweaver.
If I go through the safari/firefox file menu > open, then the page displays fine.
I have also just tried opening a test.php page, and that no longer displays the php server info. I have just tried to open a page via the file menu > open, and the page just displays all the html/php code in it.
My PHP has stopped working hasn't it?
On Friday, I had a load of files that suddenly appeared from nowhere in my hard drive... these files had names something like %&48()_kh&502£gdkkn^KN, and they were totally empty of content; they also had a zero k file size.
This all seemed to appear after I had moved the user library preference of com.apple.finder.plist due to a super drive error I have been having ( was advised to do that, but it didn't work, so I moved it back). Have I done something really wrong in deleting all these strangely named, zero k files?
Is there something simple that is wrong? I have checked the system prefs and my Web Sharing is on, and the mysql is running.
Thanks
Mat

Thanks for the reply.
Internet access is working... except for some sites, including "discussions.Apple.com" and "channel 4.com",amongst others, the "Safari Can't connect the server" ... "can't open the page http:// .... because Safari can't connect to the server". However, some sites can be accessed across all browsers, and there does not seem to be any logic. However, the sites can be accessed through the use of an anonymous proxy.
The problem arose before I installed MacScan and Sophos as a means of rectifying the problem.
Other remedies I have attempted have involving reloading the webpage, clearing the browser cache and cookies, and have even tried to flush the network routing map.

When downloading, I am never connected to the update server. It will say it is connecting, but nothing else happens.

I will get a pop-up message that I need to update Firefox. I click the button, and it says it is 'connecting to the update server'. It never connects, because nothing else happens. Even after an hour or two, it is still 'connecting to the update server'. If it matters, I am on a Mac.

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

I have a 2nd gen ipad. Since the latest ios update my ipad will not charge when hooked up to my computer running windows 7 and even though it shows that it syncs in Itunes, it will not download any apps. It just seems to skip that part.

I went to the apple store and they hooked up my ipad to a mac and it showed that it was charging and that apps would download. My ipones, touches, and ipods are not having any problems, just this ipad. It seems to be since I updated to the new ios. You can't even do a restore on it because it doesn't recognize it. It shows up top that it's doing that but nothing happens on the ipad. The computer seems to recognize the ipad, itunes recognizes it. It acts like it is communicating with it but it doesn't download anything and won't charge when it's hooked up to the USB port. THe Apple store says there is nothing wrong with this ipad which is about 6 mths old. So what now?

Most USB port do not supply enough current to charge the iPad.

My iphone 3G can't sync some of the apps even though it is running on its newest update

i have downloaded apps like Garageband and they won't sync, it says it's not compatible with this iphone. Even though some of these apps i can download onto my ipod touch 2nd gen i think.
most people will say download latest software, i have and still nothing its running on 4.2.1.

The 3G can't be updated beyond iOS 4.2.1. It's possible that these apps won't run on this version of iOS. Contact the app developer or read the app requirements in the app store to find out.

My ipod touch 4g has just been updated to the latest ios but it wont connect to the internet, even though it is wi-fi connected? please help

hi everyone, i've updated all software etc to ios 5.0.1 from ios 4.1 as it has taken me 1 year to figure out how do the update. Everything has been restored and working but i've been able to connect to my wi-fi but still won't let me use the internet, I have done the 'forget network' and re-connected back to my wi-fi but still no connection to the actual internet. Someone please give me some tips or hints. Thank you

Despite the WiFi sign you may not really be connected to your WiFi network.
Your router may not have given your iPod a valid IP address when the iPod requested it. To check on this go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address shown starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
Sometimes the fix for this can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPod (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc.

On a Software Update, downloading Firefox, it never connects to the server even though I've run it all night long. Also will not link to info about this update.

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