On an iMAC running OSX10.8.4, after a "sleep" it wakes to white screen, no response to any commands. Have to reboot. Any suggestions?

About half the time when I allow my iMAC to go into sleep mode it wakes to a blank white screen.  No sequence of commands will get it out of white screen. I have to re-boot from start and then it gives an error dialog box "you shut down because of a problem".  Is there a bug in 10.8.4, or am I missing something?

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches. 
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and  Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

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    com.apple.driver.AirPort.Brcm4331    600.15.20
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    com.apple.driver.AppleAHCIPort    2.4.0
    com.apple.driver.AppleUSBEHCI    5.1.5
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    com.apple.driver.AppleACPIButtons    1.6
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    com.apple.driver.AppleHPET    1.7
    com.apple.driver.AppleSMBIOS    1.9
    com.apple.driver.AppleACPIEC    1.6
    com.apple.driver.AppleAPIC    1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient    196.0.0
    com.apple.nke.applicationfirewall    4.0.39
    com.apple.security.quarantine    2
    com.apple.driver.AppleIntelCPUPowerManagement    196.0.0
    com.apple.driver.IOBluetoothHIDDriver    4.0.9f8
    com.apple.driver.AppleMultitouchDriver    235.27
    com.apple.iokit.IOSerialFamily    10.0.6
    com.apple.driver.DspFuncLib    2.3.0f2
    com.apple.iokit.IOAudioFamily    1.8.9fc9
    com.apple.kext.OSvKernDSPLib    1.6
    com.apple.kext.triggers    1.0
    com.apple.iokit.IOSurface    86.0.2
    com.apple.iokit.IOBluetoothFamily    4.0.9f8
    com.apple.driver.AppleHDAController    2.3.0f2
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    com.apple.driver.AppleSMBusController    1.0.10d0
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    com.apple.iokit.IONDRVSupport    2.3.4
    com.apple.driver.AppleSMC    3.1.3d11
    com.apple.driver.IOPlatformPluginLegacy    1.0.0
    com.apple.driver.AppleSMBusPCI    1.0.10d0
    com.apple.driver.IOPlatformPluginFamily    5.2.0d16
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    com.apple.kext.AMDSupport    8.0.0
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    com.apple.iokit.IOFireWireIP    2.2.5
    com.apple.driver.AppleThunderboltDPInAdapter    1.8.5
    com.apple.driver.AppleThunderboltDPAdapterFamily    1.8.5
    com.apple.driver.AppleThunderboltPCIDownAdapter    1.2.5
    com.apple.driver.AppleUSBMultitouch    235.7
    com.apple.iokit.IOUSBHIDDriver    5.0.0
    com.apple.driver.AppleUSBMergeNub    5.1.5
    com.apple.driver.AppleUSBComposite    5.0.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.5.1
    com.apple.iokit.IOBDStorageFamily    1.7
    com.apple.iokit.IODVDStorageFamily    1.7.1
    com.apple.iokit.IOCDStorageFamily    1.7.1
    com.apple.iokit.IOAHCISerialATAPI    2.5.0
    com.apple.iokit.IOSCSIArchitectureModelFamily    3.5.1
    com.apple.driver.AppleThunderboltNHI    1.6.0
    com.apple.iokit.IOThunderboltFamily    2.0.3
    com.apple.iokit.IOUSBUserClient    5.0.0
    com.apple.iokit.IO80211Family    500.15
    com.apple.iokit.IOEthernetAVBController    1.0.2b1
    com.apple.iokit.IONetworkingFamily    3.0
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    com.apple.iokit.IOAHCIFamily    2.2.0
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    com.apple.driver.AppleEFIRuntime    1.6.1
    com.apple.iokit.IOHIDFamily    1.8.0
    com.apple.iokit.IOSMBusFamily    1.1
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    com.apple.security.TMSafetyNet    7
    com.apple.driver.DiskImages    344
    com.apple.iokit.IOStorageFamily    1.8
    com.apple.driver.AppleKeyStore    28.18
    com.apple.driver.AppleACPIPlatform    1.6
    com.apple.iokit.IOPCIFamily    2.7
    com.apple.iokit.IOACPIFamily    1.4
    com.apple.kec.corecrypto    1.0
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    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
    Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
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    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3035312E4130304C4620
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    Bluetooth: Version 4.0.9f8 10405, 2 service, 18 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
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    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
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    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0253, 0xfa120000 / 5
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
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    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfd100000 / 2
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3

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