On attempting to log in firefox will not recognise my previously registered name. It

having not accepted my log in, it will reject the same details as in use when I then attempt to re-register giving the same info

Appologies for the delay in responding - I was in hospital
Thank you for your suggestion.
Perhaps I was unclear with my problem. which is/was with Firefox itself. ie
I had cleared the cookies, including an unwanted tracking cookie but that particular one kept coming back,
I then attempted to resort to the forum for advice but could not log on etc.as described
For some unknown reason today the system is working correctly - so I will keep my fingers crossed- but the original cookie problem persists
I am using this version of Firefox because my computer is very old and, in attempting to use a newer version causes either glitches or computer freezing

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Firefox will not open my previous session

Firefox 4 will not open any previous session once I shut down. I can have say 5 tabs open, close firefox, and reopen it and the session was saved. If I have those same 5 tabs open and shut down, then turn on my computer the next day, I can click on firefox, it will highlight the icon, and the highlight will disappear after about 5 seconds, and then I have to click it again, and it will open a totally new session. How do I fix this?

Make sure that you do not use [[Clear Recent History]] to clear the "Browsing History" if Firefox is closed.

Firefox will not open with previous session. Option automatically resets to default.

I set options to: "Show my windows and tabs from last time". But, when I start Firefox, it does not save this option and reverts to the default option. I've tired disabling add-ons and refreshing Firefox, but the problem still occurs.
Troubleshoot report:
Application Basics
Name: Firefox
Version: 36.0
User Agent: Mozilla/5.0 (Windows NT 6.0; rv:36.0) Gecko/20100101 Firefox/36.0
Multiprocess Windows: 0/1
Crash Reports for the Last 3 Days
Report ID: bp-fb4e0890-4a04-4323-ab6d-9b0ef2150304
Submitted: 19 hours ago
All Crash Reports
Extensions
Name: Google Translator for Firefox
Version: 2.1.0.3m
Enabled: true
ID: [email protected]
Name: Norton Toolbar
Version: 2014.7.10.26
Enabled: true
ID: {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
Name: Microsoft .NET Framework Assistant
Version: 0.0.0
Enabled: false
ID: {20a82645-c095-46ed-80e3-08825760534b}
Graphics
Adapter Description: NVIDIA GeForce GTX 260
Adapter Drivers: nvd3dum nvwgf2um,nvwgf2um
Adapter RAM: 896
Device ID: 0x05e2
Direct2D Enabled: true
DirectWrite Enabled: true (7.0.6002.23200)
Driver Date: 7-2-2014
Driver Version: 9.18.13.4052
GPU #2 Active: false
GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC)
Subsys ID: 12603842
Vendor ID: 0x10de
WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 260 Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote: true
AzureCanvasBackend: direct2d
AzureContentBackend: direct2d
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0
Important Modified Preferences
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.frecency_experiment: 4
browser.places.smartBookmarksVersion: 7
browser.sessionstore.upgradeBackup.latestBuildID: 20150222232811
browser.startup.homepage: http://my.myway.com/index.jsp?speedbarconfigchanged
browser.startup.homepage_override.buildID: 20150222232811
browser.startup.homepage_override.mstone: 36.0
extensions.lastAppVersion: 36.0
gfx.direct3d.last_used_feature_level_idx: 1
media.gmp-gmpopenh264.lastUpdate: 1425537886
media.gmp-gmpopenh264.version: 1.3
media.gmp-manager.lastCheck: 1425537884
network.cookie.prefsMigrated: true
places.history.expiration.transient_current_max_pages: 80469
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
privacy.sanitize.migrateFx3Prefs: true
Important Locked Preferences
JavaScript
Incremental GC: true
Accessibility
Activated: false
Prevent Accessibility: 0
Library Versions
NSPR
Expected minimum version: 4.10.7
Version in use: 4.10.7
NSS
Expected minimum version: 3.17.4 Basic ECC
Version in use: 3.17.4 Basic ECC
NSSSMIME
Expected minimum version: 3.17.4 Basic ECC
Version in use: 3.17.4 Basic ECC
NSSSSL
Expected minimum version: 3.17.4 Basic ECC
Version in use: 3.17.4 Basic ECC
NSSUTIL
Expected minimum version: 3.17.4
Version in use: 3.17.4
Experimental Features
---------------------

After reading several posts in the Support Forum I tried a solution. I deleted the "sessionstore-backups" folder.
Please try this: click the menu button ≡ and then click help ? > troubleshooting information > profile folder - "show folder". Then a new window will open up. In this window look out for a folder named "sessionstore-backups", delete this folder and restart firefox afterwards.
The problem was resolved.

Firefox will not open and my profile name changes, after I creat a new profile it works until I try to open again

Firefox version 16.0.2 was working I have used FF for years. A few days ago it started to run very slow opening web sites. Then this morning when I tried to open it I saw a progress bar that looked like the kind I see after an update has been applied but FF never opened.
I rebooted my windows 7 64 bit and tried again, nothing FF would not open and I got no error message.
So I opened the profile manager and only found a default profile not the one I created last year with my name. I created a new profile and browsed to my old profile folder. FF opened and ran fine until I closed it and later tried to open it again then I kept getting an error box telling me that FF had crashed and asked if I wanted to send a report and restart, I did but no good it still would not open.
I ran the profile manager again and found my profile had changed name to a bunch of numbers. I delete that profile but kept the folder then made a new one and that worked. I shut it down again and once again I get the We're sorry error box.
By the way I had set the profile manager to open when FF loads and it is not opening so the problem is before it gets to that command.

First I already have my view set to show everything so that is not the problem.
But I just tried opening "Computer" from the start button then type in profiles.ini in the address bar and hit enter. The profile manager opened with my profile listed. I selected it and hit start firefox and it opened as it should.
I closed it again and tried to open it from the shortcut in my task bar and I got the Sorry window.
But then I tried to open it from the short cut you get when you press the start button and program list and it work!
I went back to my desk top and tried the short cut on the desk top and it worked.
So I deleted the short cut on the task bar and created a new one and it worked.
I rebooted the computer and tried again and the task bar shortcut works and has the right profile.
So it seems that the problem is that the short cut was corrupted and was causing the error that caused the program to fail to open.
I had no idea a shortcut could do that. In the past I have had short cut stop working but never do what this one did.
I still have no idea where the profiles.ini is.

My University email uses outlook and firefox will not let the page open once i log into the university login. It used to work, but now just shows a completely white tab. My email works fine in other browsers. Why?

My University email uses outlook and firefox will not let the page open once i log into the university login. It used to work, but now just shows a completely white tab. My email works fine in other browsers. Why?

Make sure that you haven't left a profiles.ini file.
* http://kb.mozillazine.org/profiles.ini_file
*http://kb.mozillazine.org/Profile_folder_-_Firefox

Firefox keeps remembering a website and won't allow me to log out and will not return to login page. been to cookies, saved passord options, nothing helps

firefox keeps remembering a website and won't allow me to log out and will not return to login page. been to cookies, saved password options, says no password is saved but it is. nothing helps

It might be that you are logged in with HTTP authentication (either basic or digest). This authentication is arranged by the browser, so you would have seen a pop-up dialog asking for a user name and password while logging in. It seems that these are cached by the browser and it requires you to restart the browser to log out...
http://en.wikipedia.org/wiki/Basic_access_authentication
http://www.tolaris.com/2009/09/08/logging-out-of-http-auth-with-firefox/
Because I found that having to restart the browser quite annoying I stumbled on this question and also on the HTTP Logout add-on that allows you to log out without restarting your browser. Not many sites use HTTP Authentication, but you might give it a try.
https://addons.mozilla.org/en-US/firefox/addon/http-logout/

OK FIREFOX WILL NOT LET ME DO ANY THING I LOG INTO MY MAIL N I CAN NOT OPEN IT,DELETE ANY OF IT, I CAN NOT PLAY ANY GAMES NOTHING WHAT IS GOING ON

OK FIREFOX WILL NOT LET ME DO ANY THING I LOG INTO MY MAIL N I CAN NOT OPEN IT,DELETE ANY OF IT, I CAN NOT PLAY ANY GAMES NOTHING WHAT IS GOING ON

See these: http://malwaretips.com/blogs/remarkit-virus-removal/
https://www.youtube.com/watch?v=w36xK_4PiO8

Firefox will not remember my e-mail log in

I had no problem with my e-mail until about a week ago. I made no changes before this. Now firefox will not remember my e-mail log in. I check the box (remember me) but it does no good. I went to tool (privacy) and went through the process to remember my log ins but nothing seems to help

Websites remembering you and automatically log you in is stored in a cookie.
* Create an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed.
Make sure that you do not run Firefox in Private Browsing mode.
* https://support.mozilla.com/kb/Private+Browsing
* In [[Private Browsing]] mode all cookies are session cookies that expire if that session is ended, so websites won't remember you.
* Do not use [[Clear Recent History]] to clear the "Cookies" and the "Site Preferences"
Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.

I have to tell Firefox that I am logging in from "home" every time I log into Facebook. Firefox will not let me unclick ""Send me an email" under Login Notifications in Facebook "My Account" settings. Why? (to both questions)

I have to tell Firefox that I am logging in from "home" every time I log into Facebook. Firefox will not let me unclick ""Send me an email" under Login Notifications in Facebook "My Account" settings. Why? (to both questions)

It started last week - I normally use Chrome to play my games in Facebook - but I started getting "Sorry, this feature isn't available
right now"..... When I used IE..... no problem - a friend said to install Foxfire, which I did, but I made the mistake of having my bookmarks and whatever transferred from Google as it is the browser I used most often and it has all my bookmarks, but
now it does the same thing when I try to log into Facebook. - I have no problem with any other website. I deleted both Google and Foxfire and tried to start over - I cleared History and checked all the boxes hoping that this would help - but it did not.
I can't understand why I can get in with IE, but not Google or Foxfire. Do you have any suggestions.......
On Friday, it started working again - and everything was fine. But on Sunday evening I ran the History Clean in Google and when
I went to log back in, I couldn't and got the same "Sorry" message and has stayed this way since.
I ran a Norton scan of the entire computer, a Hitman scan, a CCleaner scan, ... all to no avail. Problem still exists.
I tried to run a restore program prior to the problem, but I am getting error messages like mad.
there has been two Windows Updates in this time frame and I don't know if this has anything to do with it or not - but my Restore program does not work.
NYCsDancer -- if its working via Internet Explorer, we can't help you much. Most of the time it has to do with Cookies, or your Java Version. I'd reach out to Google's forums for assistance with Chrome
https://support.google.com/chrome/?hl=en#topic=3227046
or Firefox support for assistance with Firefox
https://support.mozilla.org/en-US/products/firefox
Or as S.Sengupta said reach out to the Facebook Help center....
Entrepreneur, Strategic Technical Advisor, and Sr. Consulting Engineer - Strategic Services and Solutions Check out my book - Powershell 3.0 - WMI: http://amzn.to/1BnjOmo | Mastering PowerShell Coming in April 2015!

Firefox will not open after attempting to upgrade to v5, sys restore didn't help

Was running 3.6 with no problems, but trying to upgrade today apparently broke it. The upgrade failed for some reason (the old .exe is still the only one in the Firefox folder & I can't find any files newer than April 2010 in there), but no matter how I try to run it, nothing happens - Firefox will not open, period. I tried reverting to last week with sys restore, scanning for malware with Malwarebytes, but still nothing happens. I'm using WinXP 5.1 media edition SP2 (yes, it's been around a few years but it works for me). I'm now using Chrome which seems to run just fine, tho I miss all my plugins.

Hi lwhealon
try from Start > Run > and type to check 1 of :
firefox -safe-mode
"C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode '''or'''
"C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -safe-mode
(to enable the Run box in win 7 see: [http://blogs.msdn.com/b/tims/archive/2006/09/18/windows-vista-secret-3-bringing-back-start-run.aspx enable Run box win 7] )
also check if [http://kb.mozillazine.org/Firewalls Firewall] or/and other security software blocking firefox start (like ad-blocker, web-accelerator etc).
[http://kb.mozillazine.org/Kill_application With Firefox completely closed] (probably because you can not start it), open the [http://kb.mozillazine.org/Installation_directory application folder] (by default, C:\Program Files\Mozilla Firefox on Windows) rename firefox.exe to firefox1.exe, then double-click firefox1.exe. If Firefox runs without problems, it could indicate that your firewall is blocking Firefox.
good luck

Firefox will not start on limited account. Reports firefox already running but doesn't show in task manager. Adminstrator account work fine

Firefox will not start on limited accounts. It reports firefox already running. This happens even if no other users are logged on. Administrator accounts have no problems accessing firefox

Create a new profile as a test to check if your current profile is causing the problems.
See Basic Troubleshooting: Make a new profile:
*https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

I started working for ChaCha, and now firefox will not work unless I manually close it in the process tree every time I want to use it. I also cannot open more than 1 page at a time.

I started working for ChaCha 11/26/2010, I had to download a program to take incoming questions.
Ever since then, Firefox will not work correctly, even if I am totally logged out of ChaCha, and the page is closed, if I try to open my browser using Firefox, it will not open, I have to go into the processor tree and manually end Firefox, then it will work, but it will only let me open 1 page at a time. For example I have Firefox open now, but if I go and click on the icon to open it in a new browser, it will not open, I either have to close this, or use IE-I HATE IE lol.
I cannot use the ChaCha add on you have because it is not for the new version of Firefox, please help, I love Firefox, but not being able to open more than one window/page at a time does not cut it, nor does having to manually stop it from processing. I have tried re-installing it too.
Thank you, Melinda

I should add that I face the same problem with Safari and Google Chrome.

Firefox will not display on the screen even though with Process Explorer I see Firefox.exe active but no CPU usage

I use Firefox v10.0.2 as default browser on Dell XPS8300 e/w Intel Core i5 & Windows 7 Ultimate and Compaq Presario CQ57 e/w Intel Core i3 & Windows 7 Home. More frequently on the (about 90% of attempts) than the Dell (50% of attempts) Firefox will not display to the screen when I click on icon. When it happens I cannot display other programs. I specifically say display because I believe Firefox has started. To circumvent the problem I installed Process Explorer on both machines and start this program first then click on Firefox icon. When problem occurs I can see Firefox.exe process in Process list; some CPU consumed but, then, no CPU activity. If I click on Firefox icon again another process opens in Process list but with same response - some CPU consumed and then no CPU activity. If I have 2 processes running and kill the 1st process, the 2nd will display and everything from then on is normal. If I do not open a 2nd process but kill the 1st process then click on Firefox icon Firefox is displayed and everything from then on is normal. This problem has occurred since original installation on both new machines. I've updated video drivers in both machines.

Ok, let's see if we can fix this and get it working for you!
First, if you start Firefox in [[safe mode|safe mode]] (restart your computer first, then when you open Firefox, hold down the shift key) does it start up more reliably? This is usually caused by a faulty add-on. If it does help, then restart Firefox, go into the Firefox button, then add-ons, and disable your extensions one by one until you find the trouble maker.
Also, try updating to Firefox 11, it has several bug fixes that might make life easier here.
Just as a few basic troubleshooting steps to make sure we have all the bases covered,
Run all Windows Updates, install all needed service packs, etc.
Update all your plugins (Flash, Java, etc.): [http://www.mozilla.org/plugincheck/ http://www.mozilla.org/plugincheck/].
Download and Install MalwareBytes Anti-Malware, run a full Scan. [http://www.malwarebytes.org/ http://www.malwarebytes.org/]. This helps check that there are no viruses on your computer causing issues. you can uninstall this program after you clean off any infections.

(second time) Two questions - One is, Firefox will not sign me in completely and remember passweords., shown in details. Two- how to stop the loading animations

Since no one is replying, i have to try again
Deatails for number 1:
Firefox will not sign me in and remember my passwords at all. It first started on this site, New Jersey Online (NJ.com). I created an account there and Firefox will not log me in. That happened, January 3rd, 2012.
About NJ.com problem
I created an account there. Then I signed into my new account. I did get correct username and password. But the browser does not log me into the acount. I looked all around NJ.com for answer and my problem was not in the forums/blogs.
On Jan 4, 2012 - On the City Data forum I logged into my account there.
About the city data forum problem
I logged into my account there.
Firefox asked me if I want to remember this passwod, i said Yes. The box in city data forum has a remember be box I checked it.
The result means- I did not get signed in at all.
I tried multiple times, none worked.
I allowed firefox to do these things -
1. Remember browsing history for at lease one day
2. Remember download histroy.
3. Accept cookies from sites, including third party cookies, until their expiration
4. Clear the folowing when firefox closes: browsing history, download history, and form/search history.
I feel afraid this problem is gonna hsppen forever (and maybe even on this site!), and it will not sign me in to any site on the internet.
Number 2 Question
Any way to disable the loading animation in Firefox 3.6.15? it makes me forget what I was going to do. it's also shown in the addon update information. PLease help me disable the loading animation Everywhere in the Firefox browser.
For other sites with loading animations, I can use the Adblock plus element hiding helper . Just need to remove the animations by firefox
Please help me ASAP (as soon as possible), thank you!

See:
*https://support.mozilla.org/kb/Cannot+log+in+to+websites
Can't you sign in at all or aren't you signed in anymore if you revisit that website another time (next day)?
See also:
*http://kb.mozillazine.org/Websites_report_cookies_are_disabled
*http://kb.mozillazine.org/Cookies
What do you mean with the ''loading animation''?
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Firefox will not install. I keep getting a message that I have to restart my computer in order for updates to a previous version can be installed.

Every time I restart the computer and try to install firefox the same message keeps appearing. I attempted to uninstall the earlier version of firefox using "programs and features" in windows but the same message came up and thus I was unable to uninstall using that method. I have used a third party uninstall program which appeared to delete all traces of firefox including registry entries but I still have the same problem.
I am now in the position of not being able to load any version of firefox. HELP

Same problem here. I installed version 4.0, then removed it and tried to install 3.6. Now no version Firefox will not install. I keep getting a message that I have to restart my computer in order for updates to a previous version can be installed.
Every time I restart the computer and try to install firefox the same message keeps appearing. I attempted to uninstall the earlier version of firefox using "programs and features" in windows but the same message came up and thus I was unable to uninstall using that method.

On attempting to log in firefox will not recognise my previously registered name. It

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