On "AwaySch.exe is not responding" and Maintenance Manager will not start

This problem is very likely to be caused by the incompatibility of the program Away Manager on T61 with Intel GM965 video chipsets. If this version is installed, the Maintenance Manager will not launch from the ThinkVantage menu.

See also http://kb.mozillazine.org/Firefox_hangs and [[Firefox hangs]] (Hang at exit)

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HT201401 My home button does not respond and the phone will not shut off

Has anyone had a similar problem where the phone will not shut off and the home button does not respond

You should try taking it to the Apple Store and asking for a replacement.
Or you could enable Assistive Touch from Settings>General>Accessibility.

Set up new iPad air and my notes, photos, and sent mail will not transfer

Set up new iPad air and my notes, photos, and sent mail will not transfer

Did you do this?
http://support.apple.com/kb/HT2109

Safari: Will NOT Open and Menu Bar will NOT Respond to input

Safari: When opening Safari it sticks on Top Sites, Menu Bar will NOT respond to inputs and wheel spins indefiantly. Can someone assist? (I am using OS X Lion 10.7.5 on Macbook Pro)

If you updated to 6.1 & the problems began then - you might have Glims installed...
How do I uninstall Glims? | www.MacHangout.com
If not, test briefly in a new or Guest user account on your computer.

Disk Images will not mount and Disk Utility will not runru

I am having some major problems with Disk Utility, Disk Images, and software update. First, Disk utility will not open or run. When I double-click the application icon, nothing happens, no message, nothing. I am running OSX 10.4.11. I have deleted diskutility prefs. I am able to run Disk Utility from the Startup DVD of Tiger. On first run, it verified and repaired permissions. I run verify and repair permissions several more times from Startup DVD and everything is fine. But Disk Utility on my startup HD will not work. Similary, NONE of my disk images will mount. No matter what Disk Image i try to mount, nothing will. And I cannot use Disk utility to mount them! So, no matter what I download, no images will mount. And thirdly, when I try to run software update, it will not work. I do get a message: it says, "Could not load Software Update." Finally, i tried to download Onyx to delete log files, etc.. but again, the disk image will not mount. I was able to install a dashboard widget called "maintidget" and was successful in running the daily, weekly, and monthly maintenance tasks. Can anyone help? Everything else works fine!!! All apps! Safari, Mail, iTunes, MS Office, everything works fine. Thanks for ANY help!

Previously, I had run verify permissions, repair permissions multiple times(from startup DVD) - no probems found. Deleted disk utility prefs. Run the maintenance taskes (daily, weekly, monthly). Nothing worked. But, I forget to check the drive for problems. So I ran disk scan. It found "invalid node" and repair disk could not do it. So, do I erase and do a fresh install or get DiskWarrior? I am running Leopard so I do not have Time Machine but I have backed up my documents, iTunes Library, iPhoto Library, etc... Another thing I found out the hardway is to sync all your bookmarks, mail settings and messages, etc... with .mac if you have an account. Any more suggetions?

Firefox will not start and profile manager will not start

This has happened on two accounts on my laptop. I am running windows 7, 64 bit and firefox 18.0. Firefox had been running on this machine for several years without incident, but suddenly when I try to start firefox, it will not start. The little wait icon spins for about a second then disappears without starting firefox. Other browser will start and run. I reboot and when I click on the icon to start firefox nothing happens. I tried to start the profile manager as seen in the knowledge base, but nothing starts either. I switched to another account on this computer and firefox started and ran for about a week, until today where it just stopped working. I have not tried to reinstall firefox as the message boards say this will not help. Any ideas?

Thanks for your help. I had tried starting Firefox in safe-mode before I posted this request, but it did not work. I tried to restore the system to an earlier version, but that made everything worse. Two accounts were unusable and one sort of worked, so I reloaded the operating system and now firefox works, for how long, I don't know. But thanks again for your suggestion.

3.6.16 will not start, it will not uninstall and 4.0 will not install, how do I fix this?

I tried to revert to 3.6.16 after uninstalling 4.0 (because it deactivated too many of my add-ons). Now Firefox will not start at all. I followed the instructions that applied to me in "Firefox will not start" but it had no effect. I tried system restore but that also did not fix it. I'm having to use IE8. I do not have any Norton products. Please help.

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

IIMac (crt) OS 9.2 will not boot and slot drive will not release CD

I have just received an iMac (from a friend) its was working find, but now I can't get a music CD out of the slot drive. The OS will only start if I hold the "shift key." I'd like to re install the OS. I've tried the "hold the mouse button down at start up" thing, but that does nothing.
Any other options?
Help!
Tav-

Hi skierward,
You probably have an Extention Conflict. Boot the machine with the shift key held down, as you have been doing, then go to Apple Menu>Control Panel>Extention Manager. Change the 'Extention Set' to Basic, and reboot. Hopfully this will help. Once you can boot normally, hopefully you will be able to eject the CD.
You can also try Open Firmware.
To eject a disc with Open Firmware commands, follow these steps:
1. Restart the computer.
2. Immediately after the startup sound, press and hold the key combination Command-Option-O-F.
Note: The Command key has the Apple icon on it.
3. Release the keys when you see a white screen that says "Welcome to Open Firmware."
4. At the prompt, type: eject cd
5. Press Return, then wait a few seconds. The disc drive should eject any disc that is present, and "ok" appears behind your command when the action is complete.
6. Type: mac-boot
7. Press Return..
Rick

CS5 Bridge will not open, Air will not install, and AAM Updater will not update. Please help!

I am having several problems with CS5, and as best I can tell they all seem to be related. I purchased CS5 about a month ago. Photoshop has opened and ran fine. However, recently AAM notified me some several updates available. When I tried to update them they all failed. This lead to the discovery that Bridge will not open at all, Air installs but with an error and cannot update itself or applications like Adobe Help, and since the AAM updater ran it now thinks everything is up to date.
I have search endlessly for every piece of information I could find on this issue. As well as, sat on the phone with tech support for hours. As best I can tell, (and really I have no evidence to support me), it seems to all be related to a permissions issues. However, I have tried everything the forums suggested with no luck, and Tech Support ended with me doing an Uninstall and reinstall (twice), while repairing permissions in-between. I am about at the end of the road with this issue and would greatly appreciate any additional suggests you could offer.
Some additional details.
Running a MBP i7, 8GB RAM, and MAC OSX 10.6.4
Bridge Issue,
     When attempting to launch Bridge it simply returns an error "This operation could not be completed..." I tried the option click and reset method, no luck.
Air Issue,
     Kind of works, but at the same time doesn't. In that in one of the previous installations programs like Adobe Help would not run. Now Help does run, however, when I go to update Air it says it completed successfully but then immediately gives me an error saying "~this may not be allowed by the administrator..." I also cannot update Adobe Help, it just sits and says preparing to update.
AAM Updater Issue,
     This appeared to work fine until I attempted to install an update. It downloaded everything and then failed on the install. However, now it thinks everything is up to date, but nothing is.

Well despite not getting much love on this forum. I was able to correct the problem. I tried every solution that google would produce on these issues. Ultimately it came done to permission issue. I was lead to this fix by a person on flickr that suggested permissions as the cause. However, his solution was to modify the permissions in the home directory root and apply them to every subsequent folder in the home directory. Although quick and easy, I felt this would lead to more trouble then it was worth.
I did some more digging and what I discovered is that all the permission of the Adobe folders in the home directory library (not the HD library) and the application folder did not match all the other folders in those areas. Some of the files in some of the folders did not match either. So I made them match (the ones that matched I left alone), and everything seemingly went back to working normally. It was a bit of a pain going folder by folder. Fortunately there where not many of them. About 8 in total, plus the internal folders.

Applications will not launch and install disk will not mount

Just recently my applications have taken a turn to not wanting to launch. These include anything from Dashboard to the Microsoft Office Suite. It also includes anything that is downloaded form the internet, like the World of Warcraft download client. Long story short, the errors that I constantly get are
System/Library/Frameworks/ApplicationServices.Framework/versions/A/Frameworks/Co reGraphics.Framework/versions/A/CoreGraphics
I figured that with it being a system library issue and the Repair Disk Permissions has been completely useless, that a complete restore would be in order. And I was wrong. For some reason my Genuine 13-inch MacBook Pro Mac OS X Install DVD will not mount. Meaning I out the DVD in said drive and it will attempt to mount but will eventually give up and eject itself. I can load any other cd/DVD into my drive and it will mount without a problem.
Everything is up to date software wise.
About my mac:
2009 MacBook Pro Unibody
Apple OS X 10.6.8
Processor: 2.53 GHz Intel
Memory: 4GB 1067 MHZ DDR3
Apps that won't open due to System/Library/Frameworks/ApplicationServices.Framework/versions/A/Frameworks/C oreGraphics.Framework/versions/A/CoreGraphics
Dashboard                            (OS based)
Finale NotePad 2008.           (Downloaded from Internet)
iTunes.                                  (OS based/internet)
Google Earth.                       (Internet)
Microsoft Word.                    (Student Disk Download)
Safari (more less, it has it's moments of working)
Plus probably more but I think you may get the idea.

Check the disk for scratches and wipe it with a lint free cloth.
CD/DVD Loading Problems
CD/DVD Sharing
CD/DVD Drive - Troubleshooting
CD/DVD Drive - Troubleshooting (2)

Xul runner platform version is not compatible and fire fox will not open - this is after upgrading to v 5

After trying to updat from 4.0 RC2 to 5.0.1 Error message appears
error: Platform version '2.0.1' is not compatible with min version >=5.0 <=5.0.
Have uninstalled and tried to re install earlier version but now get same error message but now get is not compatible with version >=2.0 <=2.0
currently not able to run or load fire fox at all

See:
* http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update
The updater wasn't able to update all the files and some were left as older versions.
You need to do a clean reinstall.
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox
* http://kb.mozillazine.org/Profile_backup

MacBook Pro flashes file folder with question mark and startup manager will not run

My son's MacBook Pro won't boot (gets the flashing file folder with question mark). When I try to open startup manager (holding "option" key during boot does not do it). Other posts suggest inserting the install disk, but I am pretty sure that for Lion, there was no disk, it was just off the website through the App Store. Any further suggestions?

Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

The screen on my ipod touch 3rd generation will not respond to touch, it will not work at all.

My ipod touch 3rd generation fell off of a chair, it worked ok fow a while then the bottom half of the screen would not work, now the entire screen is not working
I'm not sure what to do.

You can try the following to rule out a software probem:
- Reset:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPod
If you still have the problem they yu very likely have a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Firefox will not start up, there is no other instance running, and profile manager will not start either.

I try to start Firefox, but it just doesn't start. I have tried every way of starting it I can think of. Nothing that appears Firefox related shows up in the task manager process tab. I don't remember having any kind of crash. There is no error message. (If I click on a URL in an email or something, I get a "general failure" message -- I assume that's because my system is supposed to open FF and can't.)
I rebooted, and tried uninstalling and reinstalling. One of the help thingies suggested using profile manager to change my profile, but it looks like profile manager is part of Firefox, and it won't run.

Make sure that Firefox is completely closed, when you try to run the profile manager.
Can you try to get your crash report ID (without opening Firefox) using the instructions at https://support.mozilla.com/en-US/kb/Firefox+crashes+when+you+open+it#Getting_your_crash_report

Macbook (4,1) "/" key not working, and the laptop will not stay off.

Yesterday my macbook keyboard and trackpad stopped working suddenly. I was in the middle of something so I plugged in a nearby usb keyboard and mouse and kept working. I shut down my machine and tried to turn it back on. Nothing happened.
An hour later I tried again to power it on. This time it worked, however my "/" key doesn't do anything, and when I shut down the computer it powers right back on.
I bought the laptop in early 2008, early 2009 Apple replaced the top part of the case and the hard disk under warranty. My question is; what are my options for getting this fixed without paying $$$? Will Apple be helpful here since it appears their replacement part is malfunctioning?

Items replaced under warranty repair are typically only covered as far as the original warranty term. Still, I would take it in and have it checked as it sounds like there is either a loose connector or fault in the keyboard assembly.
-Douggo

On "AwaySch.exe is not responding" and Maintenance Manager will not start

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